No nos sirvieron desayuno ni café antes de llegar a destino a la vielta.
La comida podría mejorar la calidad. El plato de pollo con arroz era algo picante y no nos avisaron.
Me gusto la puntualidad y El personal a bordo podría ser más simpático
Las sillas incómodas para viajes tan largos
Desventajas: "No charging ports and flight was delayed."
Ventajas: "All is great."
Desventajas: "Nothing is not good."
Ventajas: "Vuelo en clase business. La comida fue buena, pero escasa en cantidad"
Desventajas: "Los asientos business no son muy cómodos, a pesar de hacerse horizontales, las piernas quedan torcidas y el reposabrazos exterior queda lejos del brazo. El personal, muy funcionarial, poco amable"
Desventajas: "- Leave in time - Working onboard entertainment system"
Desventajas: "Keep up the same spirit"
Ventajas: "Tripulacion muy amable"
Ventajas: "Aseo limpio, tripulacion muy amable"
Ventajas: "Muy poco"
Desventajas: "El avión muy viejo y no había mucho entretenimiento"
Ventajas: "Todo bueno"
Ventajas: "Good selection of movies. Cool flight data display."
Desventajas: "Seems colder than other flights I've had."
Ventajas: "Crew was nice and helpful"
Ventajas: "Experience at HEL airport was easy and stress-free. Appreciated priority security option so my line was such shorter."
Desventajas: "I waited over 45 minutes for my luggage at baggage claim."
Ventajas: "Falta entretenimiento online y puertos usb"
Ventajas: "Espacio entre asientos amplios"
Desventajas: "El trato de una aeromoza, quien me tomó del brazo bruscamente cuando me dirigía al baño. Y me gritó diciendo que regrese a mi sitio que el vuelo estaba atrasado y debíamos despegar. Sin enbargo, no de habia anunciado aun que ya estabamos por despegar."
Ventajas: "Good food."
Desventajas: "Entertainment TV did not work. Flight attendants were unable to fix it. Made for a long, boring 7.5 hour flight."
Ventajas: "excepto el control de seguridad que había poco personal, el resto bien."
Ventajas: "I liked that there was a smaller airplane on LED - HEL route: it gives more "feeling of flying" than the bigger planes do."
Desventajas: "I didn't like the fact that it was not indicated in advance (when the tickets are sold) that LED - HEL route is operated by a different airline, even though that airline is a Finnair's partner. It would have been better to have a complete information up front. But the airplane and crew were excellent."
Ventajas: "it was just okay. nothing spectacular."
Desventajas: "my luggage was misplaced and I didnt have it for 3 days."
Desventajas: "Perdí el vuelo por negligencia de la compañía al no exponer las restricciones de la ciudad de Phnom Penh. Pienso que debieron hacer énfasis en la legislación, un poco de"
Ventajas: "Perdí el vuelo por la legislación cambodiana"
Desventajas: "Perdí el vuelo por la legislación cambodiana, deberían especificar que dicho país obliga a estar en su territorio mínimo un día o no te deja salir, por ese pequeño detalle perdí mi vuelo"
Ventajas: "The airplane is great. So much leg space!"
Ventajas: "Friendliness of staff"
Desventajas: "My meal had rice that was severely undercooked. The audio quality on the entertainment system was very bad and no English subtitles were available for the majority of the movies."
Desventajas: "On a 4 hour flight, food had to be purchased on board or (as I later learned) purchased and ordered in advance and this option was not offered to me in check in process."
Ventajas: "I made it home safe."
Desventajas: "Poor boarding, delay caused us to miss connecting flight, new flight plan did not have enough time to pass though customers, bag not delivered to final destination. In office now trying to locate."
Desventajas: "I missed the flight"
Ventajas: "The food was surprisingly pretty good"
Desventajas: "It was an old plane (A330-300). The seats are not very comfy, not much leg-room, and not very stable (i.e., when others are getting up in front or behind you)"
Desventajas: "the flight was 2 hours delayed."
Ventajas: "Very easy check-in process, very easy boarding process, flight attendants were pleasant. Comfortable seat which allowed sleeping easily"
Desventajas: "no problems"
Desventajas: "Late arrival caused late departure for 1 hour."
Ventajas: "Headset did not work properly overall it was great"
Desventajas: "Headset receptacle did not work properly I could only hear in left ear"
Desventajas: "Usually, in the morning, a light breakfast is served. This time, there was none."
Ventajas: "never happened"
Desventajas: "It is ridiculous that they would not allow you to select a seat for free at check-in. There were many unoccupied seats, but some families with children were seated separately, so there was a lot of seat changing before the take off."
Ventajas: "I most liked milk lactose low for my coffee . I can't criticize about food because I was offered only beverage this time with only an hour flight. Hehe ."
Desventajas: "Nothing made me uncomfortable except for the concern about stealers in most of Europe . I didn't experience it yet but tons of times I've heard about stories of tourists ."
Ventajas: "It was an Iberia flight, sold by Finnair. Pretty full but I had two seats by window to myself. I really liked the personal entertainment system at each seat, with lots of choices for viewing and listening, plus usb port for charming my phone. Food was not bad for economy class airplane food. Crew was efficient."
Desventajas: "A bit cramped - could have used more leg room. But not the worst I've had."
Ventajas: "Service was very good"
Ventajas: "I flew with American to London and with British in the way back... British air is such a nicer experience from the food, to the crew, to the entertainment."
Ventajas: "I've got a lot of attention to my needs with some health issues. Thank you very much."
Desventajas: "Seats given away that we selected six months ago even though we checked in days early. Four family members all over plane."
Ventajas: "On time, good movies, good service."
Ventajas: "Food, not crowded, small plane"
Desventajas: "No individual tvs"
Desventajas: "The flight attendants blocked off the last three rows of seats and laid down and went to sleep!"
Ventajas: "Not much."
Desventajas: "The flight was delayed about 5 hours due to reasons no one really seemed to understand. Food was pretty bad as well."
Ventajas: "The movie entertainment selection Food was okay"
Desventajas: "Dirty bathrooms Flight was extremely shaky Seat was uncomfortable"
Ventajas: "Boarding was smooth and the flight crew and attendants were friendly and helpful."
Desventajas: "The seats were so close that we felt like cordwood stacked vertically. There wasn't elbow roon to butter my roll without elbowing the person in the next seat. The food was boring. It was very cold, despite my dressing warmly. It was a relief to board our next flight, which was JetBlue."
Ventajas: "Loved everything! Including the food."
Desventajas: "I’m not sure if there was WiFi, i wished that would’ve been advertised. If possible can you advertise the drinks and snacks selections. I booked my flight with Lufthansa but it was operated by another company which made it difficult to find"
Ventajas: "El viaje. El despegue y el aterrizaje ni se han sentido."
Desventajas: "La puntualidad."
Ventajas: "Seat not confortable"
Desventajas: "Get newer planes with better functional amenities"
Ventajas: "Crew were helpful."
Desventajas: "I had asked for a Muslim.mealor a vegetarian but there wasn't anything so I had only cheese and fruits which was a disappointment"
Ventajas: "The personnel AFTER passport control was wonderful, both airport and United. Passport control workers failed to recognize or help move us through to be able to board in time while they allowed other passengers to go ahead who had same departure. Plane waited 30 mins past take off for us."
Desventajas: "Brussels airport staff at pass control needed to acknowledge departure concerns to prevent plane delay of takeoff. Many passengers missed their connection in Chicago because of our delay boarding due to pass control wait and lack of help."
Ventajas: "Nothing, they cancelled my flight and rebooked me to another city"
Desventajas: "Everything. I had to buy 2 new tickets because they cancelled my flight"
Desventajas: "No cancelar aviones"
Ventajas: "cheap ticket"
Desventajas: "lack of service, very unfriendly stewardess"
Ventajas: "Ningún problema. Todo correcto y agradable. Genial"
Ventajas: "We were delayed boarding slightly, delayed sat on a steaming gate shuttle then sat on the tarmac for a couple of hours while storms passed. But the crew gave regular updates, provided food and water, allowed us to walk about. It was as plesent as such a situation could be."
Ventajas: "The crew was kind and respectful. The flight was on time and the food was OK."
Desventajas: "Nothing to complain about on this flight."
Ventajas: "Una hora de retraso y todavía estoy dando vueltas en la pista de aterrizaje"
Desventajas: "Worst entertainment system"
Desventajas: "no lo tomé porque me lo cambiaron"
Desventajas: "retrasaron mi vuelo, lo cambiaron por otro con una escala adicional y perdieron mi maleta"
Ventajas: "Everything about the flight."
Desventajas: "You have to pay for any drink and snacks in flight"
Ventajas: "El trato del personal fue excelente"
Desventajas: "La útima fila del avión decorado con el diseño de Tomorowland no se reclina ni tiene ventanilla"
Ventajas: "El personal no fue atento. El avión salió tcon una hora de retraso"
Desventajas: "El sistema de entrenamiento funciona mal"
Desventajas: "I travel often with Brussels Airlines and often run out of movies I want to watch during my trips. Air France has a selection of movies that is 2-3 times the number of movies offered by Brussels."
Ventajas: "The crew were very nice."
Desventajas: "It was a small plane with only 1 bathroom which was not available for the flight due to long lines. There was no food or even a drink of water without payment. there was no in flight entertainment."
Ventajas: "Airplane was clean and service was attentive. Food was good and served hot."
Desventajas: "No service - not even a glass of water!"
Ventajas: "The crew was polite"
Desventajas: "The fight was delayed and cause me to lose my second flight even though they were the same airline and the second plane was still sitting at the airport. It added 6 hours to my journey."
Desventajas: "Flight delayed and waited over an hour at baagage claim .no one to speak to or help. Worker at baggage claim sitting on phone ."
Ventajas: "The crew was polite."
Desventajas: "Food was bad. Seats not very comfortable. Food was awful. Very few movies in English."
Ventajas: "Un vuelo económico sin mayores expectativas. Aunque se estipulaba snack al hacer la reserva no se especifica que es de pago y no incluido como se interpreta."
Desventajas: "Es de pago y caro salvo en business y flex and go"
Desventajas: "Plane was malfunctioning- the electric went out several times ont be way to take off and right after landing. Food and drinks only for sale. Boarding late"
Ventajas: "Forgot they were on 24 hour time. Maybe send an alert about that."
Ventajas: "Mi única queja es el tamaño de los asientos. Por lo demás, todo de 10!!!"
Ventajas: "Personal amable y vuelo muy tranquilo"
Desventajas: "No hubo espacio para el equipaje de mano"
Ventajas: "Buena información de las conexiones"
Desventajas: "El vueli salio tarde, no me querian dejar subir mi equipaje de mano. Les daba igual que no pudiera organizarme con lo que llevaba dentro que era fragil"
Ventajas: "Todo normal"
Desventajas: "Todi el servicio era de pago"
Desventajas: "Very dirty plane, limited space poor customer service. Took pictures of stained trays, seats. Very gross."
Desventajas: "I Think is important a little meal or something about ...all its bussines...it's a Fly that not diferent... Brussels Airlines can be a experience....Not JUST a service like all Airlines....marketing its off in this point!"
Desventajas: "Over 2 hour delay"
Desventajas: "The gates were way too far apart. Had to run all across the huge airport and go through too many security lines."
Ventajas: "They were on time"
Desventajas: "TINIEST toilet EVER. Couldn't even turn around to wash my hands (and I am quite tiny myself) or look in the mirror...which for some reason is not well placed. Impossible to choose my seat, even after calling help service (3 times! and still had to discuss at the counter), just so that they change me already in the flight to accommodate a family. I do not mind, but they never mentioned that the seat could not recline or that there was no window (the whole point of choosing the seat, for I have flight anxiety). I understand the whole 'profit' thing for selling food, though I just can't believe, after the price I payed I cannot even get a tiny glass of water. So, I'll just avoid it if possible."
Ventajas: "Personnel is usually nice. The personnel at the counter was particularly helpful."
Desventajas: "Impossible to choose my seat, even after calling help service (3 times! and still had to discuss at the counter), just so that they change me already in the flight to accommodate a family. I do not mind, but they never mentioned that the seat could not recline or that there was no window (the whole point of choosing the seat, for I have flight anxiety). I understand the whole 'profit' thing for selling food, though I just can't believe, after the price I payed I cannot even get a tiny glass of water. So, I'll just avoid it if possible."
Desventajas: "Everything is fine"
Ventajas: "Always great to fly on a 5 across Avro."
Ventajas: "Good movies , decent food"
Desventajas: "Boarding took forever and cause a departure delayed of 1 hour."
Ventajas: "Good seats."
Desventajas: "No infotainment screen."
Ventajas: "Small plain. No interlaken. Cold food"
Desventajas: "they lost one of my carry on bags and haven't been found"
Desventajas: "Not allowing free seat selection when the ticket is purchased."
Desventajas: "uncomfortable poor video selection"
Ventajas: "Good selection for enter"
Desventajas: "Received wrong food item at dinner and could not get replacement because they were out. Seating uncomfortable for such a long trip."
Ventajas: "Nothing...found out after the fact I didn't book through kayak but through a third party (airfare.com). Their customer service was terrible and the flight price had hidden costs."
Desventajas: "Kayak.com never again"