Ventajas: "the Crew as always on ANA flights is amazing"
Desventajas: "Chair isn’t comfortable."
Ventajas: "Well maintained plane, nice staff and over very comfortable."
Desventajas: "The wifi worked only 1 hr of the 3 hrs I bought"
Ventajas: "Wow! That sums it up. Premium coach was like first class on some other airlines. This is by far the best airline I've ever flown."
Desventajas: "The website doesn't work very well. It's also difficult to navigate."
Ventajas: "Buena aerolinea"
Desventajas: "Que hable ingles bien el personal"
Ventajas: "Seating was fine"
Desventajas: "If flight cost less lol"
Ventajas: "the food was god. the crew was very accommodating"
Desventajas: "if the seat can be reclined a little more"
Ventajas: "The crew was very good."
Ventajas: "Crew was good"
Desventajas: "The way they board"
Ventajas: "On time. Clean interior. Kind cabin attendants. A high quality standard of performance."
Desventajas: "Purchased tickets through Kayak on ANA with confirmation. Bumped to United after confirmation. Although I realize both companies are Star Alliance, the bait & switch is unacceptable & I would NOT have purchased these tickets for United. Flight had much more turbulence than my experience on ANA which is why I refuse to fly any other airlines. Will recommend against Kayak to everyone I know."
Desventajas: "Seats are a little narrow near the window."
Ventajas: "Los dos vuelos que tome salieron demirados por diferentes motivos"
Ventajas: "Both segments Houston to Narita and Narita to Vietnam were pleasant. The seats are spacious, food was fine (nothing exquisite but good enough!). Flight attendants are very attentive. Waster and snacks were provided between meals."
Desventajas: "It was difficult to understand English announcements on board. Also there wasn’t adequate instructions in Vietnamese. Majority of passengers are Vietnamese family with small children. My suggestion is that instructions in Vietnamese should be made more often to avoid chaos particularly when deplane."
Ventajas: "Excellent service."
Ventajas: "Great service, great flight"
Desventajas: "Warm not much as."
Ventajas: "Services to the senior citizen excellent... can't ask for more. Stewardess are all very pleasant. Thank you very much"
Desventajas: "The business lounge in honolulu"
Desventajas: "Everything the whole team was great."
Ventajas: "Friendly crew... awesome entertainment. Good drinks and food, one of the best traveling experiences I had. Thank you!"
Desventajas: "Same repeating music"
Ventajas: "The person who checked me in at ORD found me an alternative aisle seat with an unoccupied seat next to me. Great benefit for a 12+ hour flight. Very thoughtful."
Desventajas: "We left late."
Desventajas: "Los espacios entre asientos son muy pequeños."
Ventajas: "There was a air hostess I wish I knew her name I was seated at the very back she really took care of me she thought I was sick she kept asking me am I ok Flyer NH 175 LAX / Nairta because I did not eat at all the food was good don't get me wrong all Airlines should have people like her"
Desventajas: "My flight arriving Narita was lat but I was taking care everything was a range excellent again"
Ventajas: "Attendants were friendly."
Desventajas: "Flight was late."
Ventajas: "Seats and service"
Desventajas: "No complaints"
Ventajas: "Cheap prise"
Desventajas: "Food and entertainment"
Desventajas: "More of an movie selection. Maybe up date movie ever 2-3 weeks as they become available for the company"
Ventajas: "Same thing"
Desventajas: "I did not like in air port new Delhi my suite case was a damaged Told to air port employee he said may stuck in belt."
Ventajas: "Everything was fantastic (except that I didn’t watch or listen to any of the entertainment"
Desventajas: "No opción de español"
Ventajas: "The landing was very smooth. I have motion sickness and usually the landing gets me really sick. However I was okay for this one."
Ventajas: "The food were good and just enough for the inflight need"
Desventajas: "The time to get to the next flight is so tight! I wish there's a 30 minutes more so I don't have to rush and be the last one to get in the plane."
Ventajas: "Very kind flight attendants with amazing service!"
Desventajas: "They ran out of the two food options, so many people were stuck with the fish option. The entertainment section was just okay."
Ventajas: "Flight was good"
Desventajas: "Signage at Honolulu airport is unclear - -difficult to navigate TSA check, find connecting gate"
Desventajas: "El espacio entre el asiento de enfrente. Es pequeño."
Ventajas: "Lindas y exquisitas chicas japonesas, atentas en todo momento"
Desventajas: "Todo excelente,."
Ventajas: "It was an awesome flight, very nice and great service,"
Ventajas: "Service was amazing."
Desventajas: "Could not fall asleep as the chair would not recline enough"
Ventajas: "Excellent in every way"
Desventajas: "Boarding bridge was not available at Narita airport. Stairs (trap) to ground were tough for my mother who has bad legs."
Ventajas: "highly efficient processes on ground (Narita airport), clean and enough space in airplane, exteremely supportive and polite staff"
Desventajas: "My suitcase was "lost" in Tokyo/Narita on the way to Shanghai. Don't know what happened. Got my luggage two days later. This isn't Kayak's fault. ANA should've done something to make this right."
Ventajas: "Best service ever provided by an airline"
Ventajas: "Great seats in business class. Lots of privacy. Great service as well."
Desventajas: "American style Food could have been better. Didn't try the Japanese food."
Ventajas: "very attentive crew, plane was well cared for, food was mediocre."
Desventajas: "food was barely passable. awful landing."
Ventajas: "The movie selection and food served were pleasant surprises."
Desventajas: "Sore butt after 10 hours , but that's hardly anyone's fault. No complaints about my experience. 10/10"
Desventajas: "More storage space in business"
Ventajas: "Flexible seating due to only very few passengers. On time departure and arrival"
Desventajas: "Crew miss my drink"
Ventajas: "SQ always has the best looking flight attendants"
Ventajas: "Entertainment system was new and easy to use. Seats in premium economy were quite comfortable."
Desventajas: "A vegetarian / pescatarian option on the menu would have been nice but other than that, all good."
Desventajas: "The seat covers looked worn and dirty. Needs an upgrade."
Ventajas: "The crew was really nice. The plane was clean and comfortable."
Ventajas: "Flight attendants were very friendly, professional and helpful"
Ventajas: "Cabin crew were great"
Desventajas: "Depends which plane you get some i found the seats were wider and sitting up the front. Overall a good experience as it was my first time traveling with them."
Desventajas: "Delay could be complimented by faster speed"
Ventajas: "Flight was very pleasant and enjoyable, on time for both departure and arrival."
Desventajas: "Meals were served rather slow as we were last for row 45 but there was insufficient time for us to finish the meal, collection of trays started in 5 minutes time"
Ventajas: "Overall good"
Desventajas: "Boarding needs better management."
Ventajas: "Food was good"
Desventajas: "Boarding was just ok, but departure delayed by half hour. Seats were really poor. Zero comfort.. felt like sitting on a cramped park bench. Entertainment system is ancient. Can't see and can't listen properly. Didn't expect this type of horrible aircraft from Singapore Airlines!"
Ventajas: "Premium economy was great."
Ventajas: "More space then previous flights. Attendants very pleasant and helpful."
Desventajas: "Ran out of the food choices by the time they reached me. Had to make do with what was left."
Ventajas: "The food was good, good choices and at good intervals. Lavatories were well maintained. Entertainment was excellent."
Desventajas: "My first leg, the crew appeared rushed. Seating was tight. Would definitely upgrade next time."
Ventajas: "Seating was spacious, crew was attentive. Boarding was efficient."
Desventajas: "The food choice was not pleasing to me."
Ventajas: "Staff are great and on board service was good. Boarding is always well organised from Changi however it was a full flight and as always half the passengers exceeded their carry on allowance. Rather than addressing this bags were flung everywhere no nowhere within your actual reach during the flight. Very annoying when you are a passenger who does the right thing."
Desventajas: "See above. No in flight entertainment makes you feel like you're flying with the low cost carrier rather than a full service airline."
Ventajas: "Singapore airline is amazing, great service and quality entertainment."
Ventajas: "Punctual flight with friendly crew."
Desventajas: "Too much stop over"
Ventajas: "One of the best flights I’ve been on. The seats are spacious and the crew are very friendly"
Desventajas: "Reclining seats tend to make me caustaphonic with the limited space"
Ventajas: "Me tiraron un vaso de gaseosa arriba y la actitud de todo el personal a bordo fue sobresaliente. Más allá del accidente me regalaron 75 usd para gastar en el catálogo a bordo."
Ventajas: "I booked regular economy and flew to Tokyo that way, but put a bid in for premium economy for the flight home and got it. It's not a big upgrade (bigger display panel, a little more leg room, seat tilt and it has a leg rest) but those things made the flight for me."
Desventajas: "I don't have much on the down side front aside from the usual "would like more leg room" and "more seat tilt" so nothing new to report"
Ventajas: "Amazing, amazing service! Great food (including Hagen Daaz ice cream) and good choice of beverages. Lots of different entertainment choices. VERY clean and well maintained aircraft. Staff is always friendly and happy...they really seem to absolutely love their job! Free toiletries in the bathrooms are an extra plus. Whenever there was a change in schedule / plans the captain informed the passengers immediately about what was going on and what would happen next."
Desventajas: "The only thing that did and probably always will be AWFUL is going thru security at JFK. The T S A officials there are unfriendly, sometimes rude, never smiling and often yelling at you or even little kids or elderly people. We are travelling a lot and no other security staff at any given airport is so unfriendly and harsh. Worst thing about going on a journey."
Ventajas: "Flight is comfortable, food is nice. Most importantly, the flight was on time."
Desventajas: "The entertainment system requires additional setup, and need my own mobile device. My mobile device was low in battery while I'm on my flight, so I'm not able to view any movies during the flight."
Ventajas: "More movies and TV than you can watch, incredible cabin team, low cost, I mean, what's not to like. American, are you listening?!?"
Desventajas: "I have to drive from DFW to IAH, I wish Singapore would take over from American and British Air at DFW, honestly Singapore is cheaper, better service, nicer ground and in flight teams. It's worth the extra drive to travel with people that actually care"
Ventajas: "Crews were all nice, respectful and helpful!"
Desventajas: "I wanted to watch Indian movies, but I didn’t see the subtitles for most/all of them."
Desventajas: "Food wasn't the greatest but it was adequate considering shirt trip"
Ventajas: "The plane had decent leg room, the food was great, service was excellent. I have no complaints. Snacks were handed out pretty regularly which was great. In flight entertainment was good too. I'll definitely fly Singapore again, I liked it better than other Asian airlines."
Ventajas: "Overall experience and wonderful crew"
Desventajas: "Nothing really."
Ventajas: "Las aerolíneas asiáticas que he probado son excelentes de todo a todo. Gran servicio y atención al cliente."
Ventajas: "Overall service, good leg space."
Desventajas: "We were seated in the same section with four babies."
Ventajas: "Best serves ever will fly every time"
Ventajas: "The hot towels. The meals were good. The entertainment screen was great, and a great selection of movies and TV."
Desventajas: "Don't change anything!"
Ventajas: "Crew were helpful. Food was good, pillows and blankets in every seat was great. Seats a little small."
Ventajas: "Friendly staff."
Desventajas: "Kids' meal didn't have fruits. No cellphone charger."
Ventajas: "Consistency of service, efficient"
Desventajas: "Having to convert chair to bed and vice versa. Prefer one that can just go flat st touch of button"
Ventajas: "They whole process was just too tiring, especially when passengers were expected to lug around all their packed bags, instead of the airline catering to hold the luggage in the airport holding area"
Ventajas: "Made Econ class feel like biz :)"
Ventajas: "The seat comes with foot rest attached to the front seat."
Desventajas: "I asked for decaf coffee and the attendant totally forgot about my request."
Ventajas: "The best long leg flight I've been on. I managed to get a whole row to myself and that made the 12hr flight so much better. The crew was very professional, kind, attentive, and it was grand."
Ventajas: "Huge selection of movies Towel service, socks, and toothbrush for economy class Snacks included entire chocolate bars! Friendly staff"
Ventajas: "The staff were very friendly and it was a smooth flight with a great choice of entertainment."
Desventajas: "However I don't eat pork & they ran out on chicken dishes so I missed out on a meal."
Ventajas: "Excelente y cálido servicio en el mostrador de facturación en Manila. Comida bastante aceptable para clase turista. Acceso gratis a sala vip en Changi, con oportunidad de tomar una ducha antes de embarcar en el vuelo largo a Barcelona. Las azafatas son adorables."
Desventajas: "La calidad del sonido del sistema de entretenimiento a bordo no es buena. Hay mal contacto entre las tomas del asiento y los auriculares."
Ventajas: "La cordialidad, el trato, el servicio, el avión, la limpieza. Un vuelo muy agradable y que recomendaría siempre."
Desventajas: "Que para ofrecer los servicios comerciales si hablaban español, para el resto de servicios no, aunque fueron muy atentos."
Ventajas: "The crew was excellent and we appreciated the ability to change seats after takeoff."
Ventajas: "The crew on Air NZ is consistently wonderful. The entertainment and sets for domestic flights are good, but not great. For international flights, their seats and entertainment are excellent."
Ventajas: "Very helpful in getting on board luggage stowed, attractive interior"
Desventajas: "Scheduling was poor (turned up lighting far early than needed) and made too many and too loud of general announcements through the night for an overnight flight."
Ventajas: "The seats are comfortable. I was fortunate to have a gap in the middle seat. On my flight there was a delay due to a person needing to disembark before the flight took off. The flight dealt with the person inconsiderately and explained to everyone the reason for the delay."
Desventajas: "Nothing. The flight was efficiently run and seats comfortable."
Ventajas: "The crew was great but the seats were not."
Desventajas: "Roomier seats and meals should be served a little bit closer in between"
Desventajas: "Food in business class and more choice of movies"
Ventajas: "Strong crew service is the highlight of flying Air New Zealand. Plane comfort is good, with nice ambient lighting, decent seats and reasonably spacious toilets. At least for now, they have in-seat entertainment screens with lots of current offerings. Our flight had free wi-fi, a real plus."
Desventajas: "Boarding with Air New Zealand at Heathrow was complex and poorly organised when compared to the smooth and efficient process at LAX. This has been the case each time I have flown this same route with this airline."
Desventajas: "Great flight. Would have been nice to have on board wifi."
Ventajas: "The service was fantastic"
Desventajas: "The plane was very cold inside they need keep the cabin warner"
Ventajas: "They took care of you. Meals were good. Excellent airline"
Desventajas: "$80 baggage fees for luggage over 7 kg. I wasn’t aware of high price and luggage weight restriction until I was at airport"
Ventajas: "Service and food choices. Seating and the mattress for bed."
Ventajas: "I would encourage no one ever book with New Zealand Air again."
Desventajas: "The rude and self righteous gate agent with horrific breath threatened to call security if I did not leave the boarding line and sit and wait until the flight left."
Ventajas: "Best airline meal I have ever had in. 50 years of flying."
Desventajas: "The seating configuration in business class"
Ventajas: "Wonderful cabin crew made us laugh and our flight flew by. Great entertainment options and the food service was delicious."
Ventajas: "Pleasant staff"
Desventajas: "A few more beverage options, juices perhaps."
Ventajas: "The sleepers in business were perfectly flat. It's the best sleep I've had on a flight."
Ventajas: "After the schedule for my Houston flight was delayed by 3 1/2 hours, customer service was able to put me on a flight thru LAX which got me back to my original ORD arrival time and avoided an overnight stay before continuing on home. The meal vouchers offered were an unexpected bonus. Thanks."
Desventajas: "Foot space in front of seat was limited."
Ventajas: "Service is great"
Desventajas: "Had to make a stop at Invercargill to recharge fuel, flight got delayed"
Ventajas: "Buena variedad de películas"
Desventajas: "El avión salió cuatro horas tarde. Estuvimos una hora y media, después de abordar, esperando al segundo piloto."
Ventajas: "Everything. A modern comfortable plane. It's embarrassing for airlines from America because they pale in comparison. I would gladly pay $100 more and fly in style IN COACH! Can't wait for the return flight."
Desventajas: "I am vegetarian so should request veg option meals"
Ventajas: "Reliable service. Flew Air NZ twice without any hiccups. Boards on time, leaves on time. Get a biscuit (cookie), drink, and sweet. Had room on both flights also. Not packed to the gills and enjoyed the aerial view of the lovely NZ countryside."
Desventajas: "Nothing... didn’t give 5 star due to no monitor/tv for entertainment but with such a short flight it really isn’t necessary."
Ventajas: "Excelente todo!"
Ventajas: "Very friendly and helpful flight attendants"
Ventajas: "Attendants were friendly. The agent at the gate rerouted my flight after my initial flight was delayed. She explained she did that so that I could make my international connection in time."
Ventajas: "The flight attendants were great and the flight was on time"
Desventajas: "The seats were uncomfortable. I had a metal piece sticking on my hip from the seat or seatbelt, not sure."
Ventajas: "The food was GREAT! The flight crew was social, nice and I felt apart of the family. The seats were comfy. I brought my own movies on my iPad but I used their free movies instead."
Desventajas: "Nothing negative"
Ventajas: "Very friendly and accommodating staff. Good food, comfortable seats, and excellent entertainment choices."
Ventajas: "The people and the service were top notch. I fly on numerous carriers and overall AirNZ has been my favorite, hands down, primarily because of the helpful kind friendly staff."
Desventajas: "Disembarking down onto the tarmac, and being made to stand out there for about 5 minutes (supposedly for safety's sake) while another plane was being pushed out from the next gate, all the while breathing in the choking nauseating jet exhaust fumes while our own plane was idling."
Ventajas: "Great food (most airlines do not serve any), great entertainment system, & cleanliness is superb."
Desventajas: "Cabin was too cold. I had to wear a jacket most of the flight."
Ventajas: "Appearance of plane"
Desventajas: "Attitude of attendant. Worst landing of 4 flights going from USA to auckland"
Ventajas: "Had premium economy and on such a short flight is luxury. Boarding via the stairs as it's an island was good. Crew are always great. PE is pretty comfy on NZ. This was a day flight so we didn't sleep. Food was great. Great range of entertainment options but can't wait for Wifi!"
Ventajas: "The staff was nice."
Desventajas: "No room, It was painful for someone with nerve damage and severe arthritis to even get to a seat."
Ventajas: "Staff was nice."
Desventajas: "No room, It was painful for someone with nerve damage and severe arthritis to even get to a seat."
Desventajas: "Lo perdí"
Desventajas: "Bulkhead seating terrible for long haul flight"
Ventajas: "Everything comfy spacious seats row 8"
Ventajas: "Crew, cleanliness, movies"
Desventajas: "Meals were so-so."
Ventajas: "Very friendly crew, clean and comfortable."
Ventajas: "These guys are the best!"
Desventajas: "Flight was too short"
Ventajas: "Not very much"
Desventajas: "The crew in my area didnt like her job or passengers in general and it was obvious."
Desventajas: "Nobody believes in offering decent food anymore. Flying was so much better 25 yrs ago. Soon we will have to pay to use the toilet."
Ventajas: "Everything good"
Desventajas: "coming back to work"
Ventajas: "They put me on a flight to Auckland and then a flight to Wellington"
Desventajas: "Well I didn't even get on this flight because the plane haven't even left wellington when it was supposed to have been boarding in Sydney had to get two different flights"
Ventajas: "Crew was very nice"
Desventajas: "Seat back did not recline, free still water not available on touch screen ordering"
Ventajas: "I liked the fact that the flight was non-eventful."
Desventajas: "I was "upgraded " to a seat facing a bulkhead, so leg room wasn't an issue. However, I missed the last half hour of my movie, because the screen had to be put back into the arm rest for landing."
Ventajas: "Great crew, great entertainment"
Desventajas: "Wasn't a fan of the dinner but no big deal"
Ventajas: "Great service. Food was excellent. Crew was friendly. Best transAtlantic flight experience I've had."
Ventajas: "Extremely pleasant cabin crew"
Desventajas: "4 hr delay"
Desventajas: "Window seat.... 9A ..... no window......"
Ventajas: "Everything, I was upgraded to the upper cabin, crews are wonderfully friendly and warm."
Desventajas: "First aid kit, in case of sudden nose bleed caused by dry air. Other than that, perfect!"
Ventajas: "Great crew and good food."
Desventajas: "Delayed departing."
Desventajas: "Leg room was poor. No entertainment"
Ventajas: "The crew was very friendly and attentive. The entertainment options were excellent. The food and drink options were pretty good."
Desventajas: "Better power options (universal plugs/power)"
Ventajas: "Para ser un vuelo corto, los asientos son cómodos"
Desventajas: "Entretenimiento a bordo Muy malo Y mejorntamaño de asientos, porque si es más tiempo, ya sería muy incómodo"
Ventajas: "The crew was amazing , the seats comfortable abd the food and refreshments very good."
Desventajas: "It would be better if there was a media screen between Sydney and Perth."
Ventajas: "Everything was great"
Desventajas: "Slightly more legroom"
Ventajas: "Very smooth, on time boarding. Food quality"
Desventajas: "The food is served on a tiny tray that only has room for the hot dish. Other items are piled on top. Recipe for items being dropped, getting crumbs everywhere and generally less comfortable eating experirnce. And stop using plastic cutlery!"
Desventajas: "The seats were much too close together for any comfort. Quite frankly, I booked with Qantas because I heard it was a good airline and comfortable. Riding on AA was NOT comfortable. If I wanted to ride AA, I would have booked them."
Ventajas: "Overall a good flight"
Desventajas: "Initial checkin/boarding in Perth was quite long and everyone was fairly irritated by the lack of employees working. Wait time for check in was approx 45 min. Automated systems weren’t working."
Ventajas: "Everything was barely adequate. All the flights on this trip was substandard. Planes seemed old and dirty. Really disappointed."
Desventajas: "Barely made the connection."
Desventajas: "An old plane for a long haul to Australia, uncomfortable seats, freezing temperature in the cabin, mediocre food. Not what a traveler expects in business class in today’s travel world."
Ventajas: "Excellent in-flight service"
Ventajas: "Friendly, funny and personable staff. Make you feel very welcome."
Desventajas: "A couple of the stewards had really strong cologne."
Ventajas: "I’ve taken Qantas once before and it made my trip from the US ato AU so much more relaxing. I just took Qantas again and was even more blown away with everything. The crew members are extremely nice and are always present to help you with something you may need."
Desventajas: "nothing. all good things!"
Ventajas: "This flight is extremely long, but very enjoyable when flying with Qantas. They have everything, from snacks and drinks in the back of the plane to coming by pretty often to give you food. I was never hungry or upset wth the service."
Desventajas: "nothing I didn’t like!"
Ventajas: "Sistema de entretenimiento moderno, comida aceptable, me llamó la atención de que son casi todos azafatos (a excepción de una única mujer)."
Desventajas: "Da la sensación de low cost."
Ventajas: "Service and attitude"
Desventajas: "Very long flight"
Ventajas: "The flight attendants gotta be the happiest people in the biz. I didn't want to be there, but that they did made my whole trip better."
Desventajas: "The flight was canceled, after 5 hours of waiting for updates. So we are still stuck in Sydney."
Ventajas: "Wonderful staff and such a easy quick feeling flight"
Desventajas: "The food had no vegetarian options"
Ventajas: "Great service, easy flight."
Desventajas: "Entertainment system was run down and not functioning well"
Ventajas: "The staff are some of the best in the sky"
Desventajas: "The usual riff raff amongst passengers"
Desventajas: "It was just TOO COLD! I had the sniffles for four days after arriving. The reclining seat didn't have much lumbar support."
Desventajas: "The boarding and flight was delayed. It was explained why, though. Other than than everything was perfect."
Desventajas: "Not enough legroom or seating area... Obviously you are downsizing, hoping that people will spend more to upgrade."
Ventajas: "Nothing to speak of that I liked"
Desventajas: "Short flight, no food to speak of, no entertainment"
Ventajas: "El personal"
Desventajas: "La comidad y la comida"
Ventajas: "Comodidad y buen trato"
Ventajas: "Best entertainment on the market, movies and music for all customers not only teenagers and families"
Ventajas: "They had free wifi!"
Ventajas: "Loved the crew, very friendly and helpful. Liked having my own tv screen on the back of the seat. Food was great."
Desventajas: "Wish there was more leg room and ability to lie down. It was a 12-13 hour flight."
Ventajas: "Complimentary meals/snacks, socks, toothbrushes, eye masks, blankets and pillows"
Desventajas: "The wing in the Brisbane terminal had no charging stations and only two toilet stalls in the women's bathroom."
Desventajas: "They did not have vegetarian food in spite of my request."
Ventajas: "Lots of room plane not full. LUCKY !!!! Crew helpful and pleasant"
Desventajas: "Took a while for me to figure out audio media system ??"
Ventajas: "Crew was nice and offered extra drinks when asked."
Desventajas: "Screaming crying babies"
Ventajas: "Great service. Perfect flight"
Desventajas: "Entertainment system was not working at my seat"
Ventajas: "Great customer service on board the plane. Super service at check in."
Desventajas: "Liked everything"
Ventajas: "Servicio, comida, comodidad, aviones nuevos"
Ventajas: "One of the flight attendants was not only friendly but interactive which was appreciated on such a long flight. They have a decent movie/TV selection."
Desventajas: "The headphones were poor quality so I would consider bringing your own to hook up to the port they provide. The food was mediocre but I don't expect a 5-star meal. The seats were not comfortable for 15 hours but I'm not sure I'd be comfortable in any seat for 15 hours."
Ventajas: "Great flight"
Desventajas: "Could use a better description of chicken dish. Did not say that it was curry flavors"
Ventajas: "Entertainment and crew was good"
Desventajas: "I've flown a lot over the years and been on some long flights but this was beyond bad as far as comfort. When the people in front of us layed their seats down we could not even move and when meals were served the flight attendants had to ask the passengers in front of us to please put their seats up so that they could serve us food. Then when the service was over the people layed their seats right down...they were literally in our laps."
Ventajas: "Crew and foodnostfing"
Desventajas: "Boarding unorganized."
Desventajas: "Flight was delayed by 5 hours. Qantas was not helpful in rebooking or any type of customer service. The food was awful and we spent an extra 24 hours of waiting/ travel time. Miserable end to a wonderful trip. Terrible!"
Ventajas: "So much leg room and leaning back was great!"
Desventajas: "Asked the attendant for tissue more than twice and she never brought it over to me."
Ventajas: "Crew: helpful/cheery, cabin: clean"
Desventajas: "Reclined seats intrude on passenger behind"
Ventajas: "Despite the fact that there was a nearly 9 hour delay in Sydney, Qantas handled it as best they could. I received three $15 meal vouchers to use in the airport. And, since I missed my connecting flight, Qantas booked a hotel for me, free shuttle service to the hotel from the airport and rebooked me on the earliest connecting flight. I was of course inconvenient for this to happen but it was handled well."
Muy buena tripulación atenta y servicial, buen entrenamiento.
Super excelente yo no los cambio por ninguna aerolínea
Yo creo que todo esta bien buen servicio amable
Un vuelo ágil y con un poco de retraso
al ser un avión pequeño es bastante incómodo
deberían tener más opciones en los snacks que brindan
La peor experiencia de mi vida volando. Suspendieron y reprogramaron la ida y la vuelta. La atención a bordo pésima.
La comida estaba fría y solo era un sandwich pequeño
Desventajas: "Estuvo bien porque fue un viaje corto, gracias."
Desventajas: "Vi un alto estándar de atención y puntualidad. Sugiero hacer las indicaciones del despegue y aterrizaje en idioma español"
Ventajas: "La tripulación fue muy amable, asientos confortables, un vuelo en general tranquilo"
Ventajas: "Llegó a la hora estimada"
Desventajas: "Me dejan sin palabras es una mala malicima experiencia con esta aerolínea quise cancelar mi vuelo y nadie se hizo responsable ni no tienen ningún numero de teléfono donde comunicarce el cliente que pena"
Ventajas: "Muy buen servicio"
Desventajas: "La comida"
Desventajas: "Puntualidad y responsabilidad"
Ventajas: "Fue rápido y avisaron cualquier inconveniente a tiempo"
Desventajas: "Había una trabajadora que no sonreía mucho y hacía mucho frío en el avión"
Ventajas: "El personal muy amable y a pesar de que se retraso el vuelo todos mantuvieron la calma y lo manejaron muy bien. El asiento no está mal, es cómodo."
Ventajas: "Muy puntuales."
Desventajas: "Mi asiento fue el último y no se me permitió tener otra opción."
Ventajas: "La atención del personal"
Desventajas: "Todo wstuv6muy b Todos los servicios fueron excelente,"
Ventajas: "Muy puntual"
Desventajas: "En tierra en NY, muevan más autobuses."
Ventajas: "Buena atención, asiento normal."
Desventajas: "Incluir un refrigerio durante el vuelo"
Ventajas: "Ante los problemas dieron respiesta"
Ventajas: "Buen espacio entre filas de asientos Muy amable el personal"
Desventajas: "Hacer que la gente que viaja no sea sucia y desprolija y no permitirle poner los zapatos sobre los asientos"
Ventajas: "Vuelo salió a tiempo"
Desventajas: "Que avisen antes que el vuelo fue operado por otra aerolínea , no fue delta."
Desventajas: "Todo perfecto"
Desventajas: "Todo perfecto"
Desventajas: "Por poco pierdo la conexión."
Ventajas: "El sistema de entretenimiento, las almohadas y cobija"
Desventajas: "La comida"
Desventajas: "Estuvo bien"
Desventajas: "Muy costoso el precio del equipaje. Casi 500$ por 2 maletas. El costo del vuelo a Madrid."
Ventajas: "Pantallas con peliculas"
Desventajas: "Asientos hiper pequeños, muy incomodo!"
Desventajas: "No es lo que compré. Asientos pesadísimos uno del otro, casi sin espacio para piernas. Cuberteria y platería de plástico, nunca entregaron los accesorios Tumi, las mantas NO son las anunciadas. En fin, un engaño."
Ventajas: "La puntualidad"
Desventajas: "Se perdió tiempo acomodando los equipajes, que los pasajeros entren al avión con menis maletas."
Ventajas: "La puntualidad excelente"
Desventajas: "Me rompieron el equipaje de correa"
Ventajas: "La comida a bordo es de lo mejor y su asiento de cama plana es ideal para descansar durante el vuelo. Pude ver una muy buena película mientras cenaba."
Ventajas: "El servicio a bordo es excelente y los agentes en sala siempre estuvieron pendientes de mis necesidades. Me permitieron abordar antes ya que tengo una cirugía reciente."
Ventajas: "Han mejorado mucho la calidad del servicio especialmente respecto a la comida y el entretenimiento a bordo. Estéticamente se ha renovado suficiente. El.avion bastante nuevo."
Desventajas: "La comodidad de Economy es escasa. Es difícil descansar un vuelo nocturno en esos asientos."
Desventajas: "A mi no me gusta la distancia para reclamar la maletas, la television no fuàncionaba"
Ventajas: "La atención fue muy buena, los asientos son muy cómodos el servicio de entretenimiento, cuentan con una entrada de audífonos y salida usb para cargar tu teléfono mientras viajas.el wifi en la nave son un plus."
Desventajas: "Pague un upgrade a un mejor lugar y Mi asiento se regresaba a la posición original solo el cual tenía que que estar acomodándolo , a pesar de que el personal me comentó que era una nave nueva."