La comida estuvo muy mala
El vuelo estuvo excelente. La gente de JAL es muy especial. La próxima vez volveré a volar con ellos.
Desventajas: "Flight delays are always disappointing."
Ventajas: "3 hour flight and had a meal Several drinks and crew was very attentive Also seats were very comfortable and spaced well"
Desventajas: "Nothing really other then maybe a better selection of movies but I am not picky Great flight"
Desventajas: "Entertaining in English"
Ventajas: "Seating and service"
Desventajas: "Flight to Haneda airport not Narita"
Ventajas: "the selection of beverages and the crew are very friendly and helpful"
Desventajas: "Selection of entertainment"
Ventajas: "Jamás había estado en un asiento de clase económica tan cómodo y que el servicio fuera de clase superior."
Desventajas: "Todo excelente !"
Desventajas: "The person who assisted me to check in didn’t even know about Global entry..."
Ventajas: "The flight crew"
Desventajas: "More space"
Ventajas: "Service was very goood"
Desventajas: "Food was not great and entertainment was average"
Ventajas: "Standard JAL. No hassles, nice, clean, friendly. Makes Hawaiian airlines look so Bad!"
Ventajas: "Great service. Food drink and inflight entertainment"
Ventajas: "Very helpful staff. Easy check in. Comfortable seats."
Ventajas: "Very helpful and polite"
Desventajas: "I got a sore but comes the seat was not very padded"
Ventajas: "Everything was wonderful. However, it was a little too warm on the flight for our liking. Other than that, we had a great experience."
Ventajas: "From check in to final destination, customer service to amenities, Japan Airlines exceeded my expectations in every regard."
Desventajas: "The flights were everything I expected and more."
Ventajas: "The customer service overall was really good."
Desventajas: "The food always messes up my stomach, where the whole day after I can’t eat anything"
Ventajas: "Wonderful Crew."
Ventajas: "When I checked in for my flight it was fast, efficient and friendly. Their Manila staff is awesome! I was very impressed and happy with their service. I will be using JAL again."
Desventajas: "Airplan so old and ac not work super hot."
Ventajas: "All were very polite and were very through when checking the cabin before departure and landing"
Ventajas: "The Japanese know how to service their customers, five stars all the way. The food and drinks (beer) helped too"
Desventajas: "The video monitor for viewing movies was dated."
Ventajas: "Good service."
Ventajas: "Check-in was swift and painless. Crews were pleasant. They gave my daughter a small toy before take off which made her happy. The seat was noticeably wider than any other airline I had taken before."
Desventajas: "Food was so so...although my daughter liked her kids meal (tater tots, chicken nuggests, veges, jam sandwitch, fruits, ice cream.)"
Ventajas: "I didn't like anything about it."
Desventajas: "The seats are uncomfortable. No wifi. Need to upgrade the plane. No seats for economy plus or business class available. Will never fly with Japan airlines again!"
Ventajas: "prompt check in , ample baggages allowances, food and overall steward services."
Ventajas: "The flights were generally ok. Flying coach.."
Desventajas: "My round trip had a total of 5 legs.. I had to get my luggage at every stop. I only had one destination so I was not expecting to get my luggage at every stop."
Ventajas: "Wonderful flight...so great getting premium economy...so comfortable...crew and food were great....one of the best long flights ever!"
Ventajas: "Enjoyed the greeting, politeness and food"
Desventajas: "More English speaking would be preferred"
Ventajas: "Always a pleasure to fly on JAL. Despite a cramped seat in economy, the flight attendants made up for the uncomfortable seat. They are attentive, helpful, and courteous. Time went quickly."
Desventajas: "Seats are too small for tall travelers."
Ventajas: "First time fly with JAL, friendly flight attendants, excellent seat space, would fly with JAL again."
Desventajas: "I never like flying into Narita - each time I have to have my boarding pass reissued and baggage rechecked. I like the YVR process where you just put your bags on a conveyor after clearing customs."
Ventajas: "The seats were roomier than expected, the food was delicious and everyone was very professional and friendly. I picked up this flight because JAL is a partner for AA and I'm so glad I did. I will fly them again."
Ventajas: "They were super considerate the entire flight."
Ventajas: "JAL service is always the best Flight attendance are the always, always, awesome. Seats together were found at checkin"
Desventajas: "Movie selection was not so good No Wifi inbound or outbound 777 Almost nonstop babies crying the whole flight Seat selection on the website is not user friendly, and you cannot get seats books until 72 hours before flight and usually 9 out of 10 times I find I cannot find 2 seats together until airport checkin."
Ventajas: "El vuelo partió y llego según lo programado. Se puede usar wifi, lo cual ayuda mucho a tener un mejor entretenimiento a bordo, asi que pude hablar con mi familia y amigos, y usar mi spotify. Las horas se fueron volando ;)"
Desventajas: "La comida pudo ser mejor. No es que estuviera mal, pero esperaba un poco más de JAL."
Ventajas: "They provide us slipper for in flight comfort"
Desventajas: "Old aircraft"
Ventajas: "Love Jan service!!!"
Ventajas: "Staff amable."
Desventajas: "El staff no ponía orden ni apoyaba a los pasajeros al momento del abordaje, por lo que se comenzó a hacer una fila grande, no dejando pasar a la gente a sus asientos."
Ventajas: "Me gustó la puntualidad de la aerolínea y también el trato que se me brindó. El staff de vuelo siempre es muy amable y atento."
Ventajas: "El staff de American Airlines también fue muy amable. Siempre con una sonrisa y buen trato a pesar de las 11 horas y media de vuelo."
Ventajas: "great service"
Desventajas: "difficulty in figuring out how to use the controls on the entertainment remote"
Ventajas: "During the flight the air hostesses we're constantly attending to passengers. Excellent flight."
Ventajas: "everything is much better, everything! including how boarding and de-planing is more orderly than most other flights."
Ventajas: "great service and help with everything!!"
Ventajas: "Courtesy of crew members"
Desventajas: "No vegetarian food available"
Ventajas: "Wonderful crew..nice plane and comfortable seats!"
Desventajas: "No inseat power or usb on the monitor"
Desventajas: "slow service, inconsistent, they skipped my row for service???"
Ventajas: "The first meal was awesome! The second one was so-so."
Ventajas: "Food was good."
Desventajas: "Not enough soft drinks and ice has to be asked for."
Desventajas: "Being notified in advance that the flight was going to be delayed 40 minutes instead of waiting until the scheduled boarding time to say there was a delay and the delay time was undetermined."
Desventajas: "I’ll use Korean Airlines again!"
Ventajas: "Crews are always super well trained."
Desventajas: "Between continental flight need more movies, in my perspective"
Ventajas: "Plane in excellent condition. Service outstanding."
Desventajas: "Nothing special about the food, but it's not a big deal. Would fly them again."
Ventajas: "Boarding is quite fast."
Desventajas: "Food could have been better, customer service could be improve, a simple smile upon serving and speaking could go much better. Perhaps I came from experience from Singapore airlines and emirates airlines."
Desventajas: "More water"
Ventajas: "The crew was awesome. They were attentive. The always said they were sorry as the went down the aisle with the cart. They made sure they didn’t disturb you while you were sleeping. The food was awesome. I can’t explain it you have to go on a trip with them and experience it."
Desventajas: "Seats could always be more comfortable."
Ventajas: "crew was amazing and movie selection was good"
Desventajas: "poor business class seats and small screens"
Ventajas: "service/food excellent"
Desventajas: "old aircraft with outdated and worn 'cradle' seats that are hard to find these days. Unlike claimed it is not a flatbed type."
Ventajas: "Professionalism, appearance, flight attendants, provided slippers and toothbrush, seat space, great food and drinks"
Desventajas: "The movie selection was small and a bit outdated"
Ventajas: "Clean comfortable"
Desventajas: "Vegan meal option needs more veggies"
Desventajas: "Inconsistent entertainment system"
Ventajas: "Service was great. Food was good."
Ventajas: "The airline accommodated by request for special meal with a very good seafood meal at each serving."
Desventajas: "Touchscreen did not work on the entertainment; everything had to be controlled from the remote control."
Ventajas: "Phillapines was awesome and I want to go to Korea next the Philippines is building a new airport to cebu city maybe direct from N.Y. would be awesome"
Desventajas: "Eveything was seamless for a novice"
Ventajas: "Economy seating leg room is better than US domestic airlines."
Ventajas: "Friendly crew, good food, roomy in economy (especially as the middle seat was not occupied)."
Desventajas: "Very limited movie/entertainment selection."
Ventajas: "How often i was fed"
Desventajas: "I wanted to upgrade and they said no even rhough it wasnt full"
Ventajas: "The crew was the best we’ve flown with bar none! We were in economy class but by the attention we received from the flight attendants , the food we were served & entertainment offered we felt like first class passengers! We highly recommend this airlines! We were very impressed and pleased from beginning to end!"
Ventajas: "Got exit row seat. No extra charge."
Desventajas: "Everything was great"
Ventajas: "Customer service is very good"
Ventajas: "I liked the seats and the comfort."
Desventajas: "The dinner didn't taste that good. The portion was small and I was hoping they would have Kalbi."
Ventajas: "Same as above"
Ventajas: "쾌적하고 승무원 서비스는 좋음"
Desventajas: "식사가 맛과질이 떨어진다 정성이없이.."
Ventajas: "Friendly staff"
Ventajas: "Friendly staff, good food, comfortable length seats. Deplanijng and boarding was fast."
Ventajas: "Service, friendliness"
Ventajas: "Attentive service, very detail oriented to avoid any mistakes for the traveler"
Ventajas: "The vegetarian food is better than what was served by the other airlines I've flown in."
Desventajas: "Only real complaint I have and I don't even know if it's a valid complaint but seats were small and the remote to control the in flight entertainment was broken."
Ventajas: "Crew helpful"
Desventajas: "Food tasteless"
Ventajas: "Boarding orderly"
Desventajas: "Cold food"
Ventajas: "Seats more comfortable than other planes"
Desventajas: "Coach seats were adequate, but for a long flight it is hard to be really comfortable."
Ventajas: "I had a safe flight"
Desventajas: "The food selection was awful,and the crew was rude about altering if you didn't like what was available"
Ventajas: "I liked the fewer seats. Ready to get out of."
Desventajas: "Constant turbulence made going to the bathroom troublesome"
Ventajas: "Plane did not have vents, it was about 80 in the plane too hot. When it was mentioned, crew could do nothing about it"
Ventajas: "A proactive, kind and proper treat on board"
Ventajas: "Didn't have any problems and the attendants were always helpful. Nice big screens to watch movies."
Desventajas: "One attendant, a Korean guy, was a bit strange. Told him I lived in Korea and didn't need the arrival card, but he insisted I take it. Ooooooookkkkkkkk...???"
Ventajas: "The food"
Desventajas: "Economy seating was tight"
Ventajas: "Tripulación extremadamente atenta, limpiaban los baños cada vez que alguien lo usaba, silenciosa. Cabina moderna, asiento totalmente reclinable, muy cómodo."
Desventajas: "Late boarding and then sat on plane for approximately 30 minutes before taxi. Arrived Busan 45 min late and never heard an explanation why."
Ventajas: "Boarding was like any other airline, but once you got on the plane everything was at least a step above the US Air flight I just got off of."
Ventajas: "Food was good but breakfast omelet was barely warm."
Desventajas: "Need more room on such a long flight. Also, more movies and TV episodes."
Ventajas: "Everything was great except for the lack of internet"
Desventajas: "No wifi"
Ventajas: "I missed my flight by 24 hours. They put me on that day's flight in a better seat than my original at no charge. And their in-flight service is always A+!"
Ventajas: "Food n staffing"
United es una aerolínea con muy mala comida
ANA es una aerolínea con buen servicio
Auxiliares de vuelo respetuosas y atentas
Ventajas: "Amazing crew! Great food service!!"
Desventajas: "Cleanliness of tray table"
Ventajas: "Very clean. Crew was very good. Food was for the most part fine."
Desventajas: "Entertainment was pretty lacking. No paid WiFi service on the airplane for a modern country’s air fleet... only texting."
Ventajas: "Crew was very nice, toilets clean."
Desventajas: "Flight delayed 2 times, didn’t receive text or Email from the second delayed"
Ventajas: "Wow! That sums it up. Premium coach was like first class on some other airlines. This is by far the best airline I've ever flown."
Desventajas: "The website doesn't work very well. It's also difficult to navigate."
Desventajas: "My experience overall is fantastic"
Ventajas: "Buena aerolinea"
Desventajas: "Que hable ingles bien el personal"
Ventajas: "the food was god. the crew was very accommodating"
Ventajas: "Crew was prompt and courteous Entertainment choice was good"
Desventajas: "1. The seat width is small for comfortable sleeping 2. Choice of non-Japanese food can be enhanced 3. Flight boarding was delayed beyond announced delayed departure also"
Ventajas: "On time. Clean interior. Kind cabin attendants. A high quality standard of performance."
Desventajas: "Purchased tickets through Kayak on ANA with confirmation. Bumped to United after confirmation. Although I realize both companies are Star Alliance, the bait & switch is unacceptable & I would NOT have purchased these tickets for United. Flight had much more turbulence than my experience on ANA which is why I refuse to fly any other airlines. Will recommend against Kayak to everyone I know."
Desventajas: "Seats are a little narrow near the window."
Ventajas: "Los dos vuelos que tome salieron demirados por diferentes motivos"
Ventajas: "Honestly everything went really well. Like the title say, it was easy booking, a great price, and I got some wonderful memories to bring home."
Desventajas: "I did think about changing my departure time but the ticketing agency didn’t relly quickly enough so I was stuck. Luckily it worked out."
Ventajas: "Everything was just perfect"
Ventajas: "Great crew and comfort for economy class."
Desventajas: "Food could be better"
Ventajas: "Flight attendants were incredible!"
Ventajas: "Friendly staff, comfortable seats, able to watch new release movies, good food."
Ventajas: "Great service, great flight"
Desventajas: "Warm not much as."
Desventajas: "The business lounge in honolulu"
Desventajas: "Los espacios entre asientos son muy pequeños."
Ventajas: "Comfort was good"
Desventajas: "Drinks and refreshments given in meager amounts by stewardess like it was being rationed Choice and scope of movies was poor and narrow"
Ventajas: "Very polite crew, service oriented and smiling, help whenever they can. Flights were on time."
Desventajas: "Food choices very limited, and quality is sub-par."
Ventajas: "Very helpful and accommodating flight attendants ... all with a smile!"
Ventajas: "The boarding process, on-time departure and in-flight service were all great and it has the on time arrival."
Ventajas: "Everything was fantastic (except that I didn’t watch or listen to any of the entertainment"
Ventajas: "Comfortable seats and leg room, especially for Economy. Staff was very helping and friendly. Entertainment selection provided enough options to find something of interest. Flight crew was outstanding keeping the flight punctual."
Desventajas: "Limited food and drink options, and was disappointed when both things I tried to order from the first meal serving were out of stock."
Desventajas: "No opción de español"
Desventajas: "Delayed 2 hours and people where freezing in terminal. They eventually brought blankets and snacks."
Ventajas: "Excellent check in experience. Lots of leg room in Economy class. Meals were well prepared and tasty."
Ventajas: "The service and the seats"
Ventajas: "The food on board was great! Crew members were friendly!"
Ventajas: "Flight was good"
Desventajas: "Signage at Honolulu airport is unclear - -difficult to navigate TSA check, find connecting gate"
Desventajas: "Breakfast option"
Ventajas: "The food was really good, service was great, and nothing to complain about"
Desventajas: "I don't have any complaints"
Desventajas: "EVERY FRIGHT WAS DELAY, AND LOST BAGGAGE, AND MY SUITCASE WAS BROKEN!!!!"
Desventajas: "El espacio entre el asiento de enfrente. Es pequeño."
Ventajas: "Lindas y exquisitas chicas japonesas, atentas en todo momento"
Desventajas: "Todo excelente,."
Ventajas: "It was an awesome flight, very nice and great service,"
Ventajas: "Clean cabin. Courteous and friendly attendants. Inflight amenities were excellent."
Ventajas: "Nice new plane"
Desventajas: "Delayed boarding"
Desventajas: "Boarding bridge was not available at Narita airport. Stairs (trap) to ground were tough for my mother who has bad legs."
Ventajas: "highly efficient processes on ground (Narita airport), clean and enough space in airplane, exteremely supportive and polite staff"
Ventajas: "Best service ever provided by an airline"
Ventajas: "Compared to different american airlines, this flight was great. Decent meals, decent movies, all around good."
Ventajas: "food , service"
Ventajas: "Service and so much free drink."
Ventajas: "Fast boarding. Early arrival. Comfortable seat."
Desventajas: "I had to ask 3 times for an arrival card from the crew. Bread was dry. There should have been a breakfast served prior to landing, but no food service after 1 a.m. though flight arrived at 7:40 a.m. Timing of meals was not convenient for me at all. They wake you up at 1 a.m. for your main dinner. I would have preferred to sleep until 5 a.m. then have a good breakfast. The amenity kit in Business Class was substandard when compared to other airlines"
Ventajas: "SQ always has the best looking flight attendants"
Ventajas: "Food, service"
Desventajas: "The space"
Ventajas: "Very comfortable; excellent service"
Desventajas: "Flight was a little warm but was able to get it cooler via help from crew but got warmer again towards the end of flight. Overall good flight though"
Ventajas: "The crew professional and friendly"
Desventajas: "The food was rather bland and did not live up to my expectations"
Ventajas: "Crew very attentive but not intrusive. Food very good."
Desventajas: "I did not find much to watch on entertainment system. Have to get crew to assemble flat bed, a bit of a nuisance. Also to turn it back into a chair."
Ventajas: "Everything is perfect, the crew services are very warm and professional, I strongly believe that Singapore airlines is the best in world as I tried many airlines but I don’t see like their them, I will strongly recommend and I will be their customer for any flight to Far East inshaallah."
Desventajas: "I recommend if they can provide paid massage service ( not complementary)at the suits class for long trip because there’s enough space to do it , I’m very glad to congratulate them for the level of service they reached ."
Desventajas: "20 min late but acceptable for a 15 hr flight"
Ventajas: "I always like Singapore Airlines. They should continue to be the best."
Desventajas: "Some flexibility to select food choices even if we book the flight in short notice."
Desventajas: "Nothing comment."
Ventajas: "One of the best seating I have ever had. Compared to Emirates the seat was spacious."
Desventajas: "Food was good but was not full compared to emirates."
Ventajas: "Always love the SIA business product on long haul."
Desventajas: "This trip had a lot of minor service and cleanliness misses. But they are quibbles in the scheme of the overall great product."
Ventajas: "I like all"
Ventajas: "Flight was very pleasant and enjoyable, on time for both departure and arrival."
Desventajas: "Meals were served rather slow as we were last for row 45 but there was insufficient time for us to finish the meal, collection of trays started in 5 minutes time"
Ventajas: "Overall good"
Desventajas: "Boarding needs better management."
Ventajas: "Handset to control screen didn’t work. Airline reimbursed me with $75 voucher for inflight duty-free shop."
Desventajas: "My moslem meal selection wasn’t provided onboard"
Desventajas: "without any possibility to call back. or to call again while being late, when arrived with plenty of time before departure. nobody was on the gate. when tryed to do all myself whithin minutes tsa didnt bother to speedup process and it took forever. i missed my flight literally in seconds."
Desventajas: "Luggages weren’t transferred to Bali together with my flight. Gate check in stroller was sent to baggage claim without notification. I was waiting the whole time after exiting plane."
Ventajas: "Good air line. Threat you well, enough food very good service."
Ventajas: "Entertainment ok but not newest, boarding smooth, food ok"
Desventajas: "Long waiting time for baggage, food not exceptional"
Ventajas: "Excellent attention to service and comfort."
Ventajas: "Me tiraron un vaso de gaseosa arriba y la actitud de todo el personal a bordo fue sobresaliente. Más allá del accidente me regalaron 75 usd para gastar en el catálogo a bordo."
Ventajas: "I booked regular economy and flew to Tokyo that way, but put a bid in for premium economy for the flight home and got it. It's not a big upgrade (bigger display panel, a little more leg room, seat tilt and it has a leg rest) but those things made the flight for me."
Desventajas: "I don't have much on the down side front aside from the usual "would like more leg room" and "more seat tilt" so nothing new to report"
Ventajas: "Service by the crew was great"
Desventajas: "Food in the economy class was not so great Options provided were not tasty. Each meal tasted same. No kid option available. Tastier options available on other major international flights."
Ventajas: "I am disabled traveling with my 96-year-old father. the Singapore Air crew helped us beyond all expectations on our 3 flights: JFK-FRA, FRA-SIN & SIN-DEN. most especially in Germany!"
Desventajas: "I need to upgrade our return flight SIN-LHR & can’t figure out how. also would like to modify trip, but it’s so difficult. deLancey Whitmer 1 (203) 838-6808"
Ventajas: "great crew service. my first time flying with singapore airlines and they delivered"
Ventajas: "Flight is comfortable, food is nice. Most importantly, the flight was on time."
Desventajas: "The entertainment system requires additional setup, and need my own mobile device. My mobile device was low in battery while I'm on my flight, so I'm not able to view any movies during the flight."
Ventajas: "Premium economy"
Desventajas: "Mediocre food, lousy entertainment system that belongs to the last decade. Singapore Airlines has not been the premium carrier it was a decade ago and is now simply a so-so airline charging exorbitant fares."
Ventajas: "Even though the flight was just 45 mins, the crew were able to pop out a beverages round"
Desventajas: "Nothing to mention, all was good"
Ventajas: "friendly staff top Service top Inflight"
Desventajas: "old aircraft, no usb or power point charging. choice of 5 movies"
Ventajas: "Non stop to HK"
Desventajas: "Staff wake you up very aggressively when meal time. Other airlines leave stickers. This is a long flight, be respectful. Will avoid for future."
Ventajas: "Las aerolíneas asiáticas que he probado son excelentes de todo a todo. Gran servicio y atención al cliente."
Ventajas: "Service was great."
Desventajas: "Bit on the cold side."
Ventajas: "The on-board crew was polite and humble. Food served was delicious and the flight reached on time."
Desventajas: "The flight was quite old, was a bit surprised as the route seems very busy. Our seat 36J and K interestingly had no windows. First time flew on a flight with no window row."
Ventajas: "Boarding was good"
Desventajas: "Old plane, bad food selection and they run out of omelette in the morning - only seafood as option. Not rude crew but wouldn't call them friendly or welcoming."
Ventajas: "Helpful staff and a comfortable trip. A plus all the way around"
Ventajas: "Great flight and entertainment options, friendly crew, free wine :)"
Ventajas: "The service and fast flight"
Ventajas: "Loved the crew. Really helpful."
Desventajas: "1) while boarding you should keep families with kids (at least till 6yrs of age or with disabilities) prior to other people... 2) food was ok ok"
Ventajas: "The food is good. The service is excellent, always smiling and attentive."
Desventajas: "Not enough quantity of each type of food. I did not get the cold noodle I want and end up eating sandwiches."
Ventajas: "Everything in this flight is very good. Next traveling time I will consider this airline first!!"
Ventajas: "Excelente y cálido servicio en el mostrador de facturación en Manila. Comida bastante aceptable para clase turista. Acceso gratis a sala vip en Changi, con oportunidad de tomar una ducha antes de embarcar en el vuelo largo a Barcelona. Las azafatas son adorables."
Desventajas: "La calidad del sonido del sistema de entretenimiento a bordo no es buena. Hay mal contacto entre las tomas del asiento y los auriculares."
Ventajas: "La cordialidad, el trato, el servicio, el avión, la limpieza. Un vuelo muy agradable y que recomendaría siempre."
Desventajas: "Que para ofrecer los servicios comerciales si hablaban español, para el resto de servicios no, aunque fueron muy atentos."
Ventajas: "Service was great, food was alright, was able to move from a middle seat to a window."
Desventajas: "The flight I was supposed to take from Nanjing to Hong Kong by Hong Kong Airlines in the afternoon didn't exist so I had to take a morning flight. Was given no warning and had to check on my own. The Singapore Airlines flight was on time though."
Ventajas: "The service"
Desventajas: "The quality of the red wine"
Ventajas: "On time departure and take off. Smooth landing."
Ventajas: "Available WIFI"
Desventajas: "Free WIFI"
Desventajas: "More food options. Softer, roomier seats."
Desventajas: "Connecting flight in Incheon Airport delayed again, 4th consecutive time this has happened on this particular flight. I think this is done intentionally so airline can combine it with the next flight that departs 50 minutes later based on amount of bookings on each flight."
Ventajas: "Todo a las cansadas .Todo regular. Y call center pesimo"
Desventajas: "Todo lo resuelven en el call centre Y ellos (calle center) no resuelve. 15 minutos esperando 4 personas trasladaron la llamada y no le resolvieron mi problema"
Ventajas: "Great crew, amazing food."
Desventajas: "On time departure"
Ventajas: "Comfort flight with good entertainment, food and service."
Desventajas: "Flight attendants need to assume travellers do not know Korean."
Desventajas: "Staff is great!"
Desventajas: "Better/more snack options."
Desventajas: "Avión incómodo, poco espacio para las piernas, sucio. Control no servía, películas malas. Tiempos de comidas mal distribuidas en el tiempo: muy al principio y muy al final"
Desventajas: "Meal the beef steak taste like beef jerky"
Ventajas: "Cabin, seat, and aircraft comfortable but not at all luxurious."
Desventajas: "Service was really bad, the toilets were filthy; in this regard probably the worst business class experience in recent years."
Ventajas: "Same as above"
Desventajas: "Same as above"
Desventajas: "flight delayed 30 minutes"
Ventajas: "The over-all service"
Ventajas: "comfortable seating. friendly/helpful crew. loads of room in overhead bins. great selection of movies. asiana is my first choice for international flights."
Desventajas: "there's never enough room in a coach seat, but it was still better than in u.s.a. domestic airlines."
Ventajas: "Quality of meals were better than their competitors. They were rather enjoyable. Also, flight attendants were very nice."
Desventajas: "The delay made me miss a free shuttle to Yongsan Army Base, Seoul, so I had to find an airport limousine (bus) service to a nearby hotel (Crown Hotel) to the base. Very inconvenient! Entertainment system is outdated, and there was no plug-ins on the seats."
Desventajas: "Old plane, extremely limited movie/TV selection, terrible food (even by plane food standards), very curt crew. Boarding was fast, but instructions were unclear."
Ventajas: "I love how they give importance to parents traveling with little kids."
Desventajas: "They ran out of food choices. I have been flying with Asiana for the longest time and this has happened thrice."
Ventajas: "Good flight crew. Good food."
Desventajas: "No power outlet for electronics"
Ventajas: "charming efficient staff"
Desventajas: "Only 20 odd movies on all flight?. Not having range in beer ( they only had 2 Korean brands)"
Desventajas: "Old aircraft, seats uncomfortable, not much better than economy class. Rick"
Ventajas: "i like how accomodating the crew was"
Ventajas: "I like their attentiveness to service. Very efficient and hospitable comes to mind of these highly professional flight crew. From checking in my baggage to getting settled in before take off, meal and beverage service, and to ensuring overall comfort for we the passengers."
Desventajas: "Just the rudeness of some of my fellow passengers. Otherwise a great flight."
Ventajas: "Same comfort as my flight from Honolulu to Seoul."
Desventajas: "The technology of the in-flight entertainment console. Outdated and less movies to choose from."
Desventajas: "Not enough water"
Ventajas: "There’s no entertainment at bulk head."
Ventajas: "was really nice that after i asked they got me a nice seat on emergency exit road which really made my trip much more comfortable."
Ventajas: "Crew was very nice..did all they could do"
Desventajas: "Food terrible..seats not comfortable..few entertainment choices"
Desventajas: "Korea to Phnom Penh the food could be better."
Ventajas: "Overall fantastic trip. Food great, Seats great, inflight entertainment great!"
Desventajas: "The pushy people on flight"
Ventajas: "Asiana es lo mejor"
Ventajas: "Best attendants and gate agents ever."
Ventajas: "Check in was quick and the personnel were extremely friendly! The flight staff was extremely friendly as well. Always smiling and did not fail to please once. I will definitely fly with AsianaAirlines again."
Ventajas: "I truly appreciate, especially on a long flight, the extra leg room in between the seats. All the flight attendants were super nice & the food was awesome!"
Desventajas: "My only "annoyance" was the touch screen tv was a little difficult to use. Due to the over use of the tv, I had to touch the screen several times to complete the function I was asking it to do. So overall an excellent flight!"
Desventajas: "did not attempt to treat layover passengers with extra comfort. flew HNL to ICN 9-10 hr layover at ICN for 4+ hours, ICN to BKK (final destination). ICN to BKK flight if at all possible should give upgrade to preferred seat, higher or at least offer connecting free seats... no concern for passenger who need rest due to the long haul..."
Ventajas: "Flight attendants were far more friendly and courteous that the Asiana trip I took from ohare Chicago to Seoul"
Desventajas: "Had no complaints"
Ventajas: "We liked the efficiency with which everything went. It was smooth from check in to arriving at destination."
Desventajas: "On the plane the stewardess were always behind the curtain in the prep centers. They were always polite and efficient when asked for anything but did not seem accessible in the way other airlines do it. Everything was still very good overall. Thank you,"
Ventajas: "Good leg room. Short flight 1.5 hours."
Ventajas: "Asiana's pilots? Awesome they are fantastic when it comes to landing ang taking off? Very very smooth you don't feel it you don't feel a bump , that's one thing I like and the best quality of this airline! Fantastic ... I have taken asiana airline all the time"
Desventajas: "Sometimes food but it's okay."
Ventajas: "The flight wasn't a problem but I lost a day of my vacation due to their "mistake. And I was told because I didn't act on iron 24 hours it's my problem."
Ventajas: "La puntualidad y profesionalidad"
Ventajas: "La atención"
Desventajas: "La comida, algo grasosa."
Desventajas: "The passenger next to me kept nudging me. I wish there were separate arm rests for each seat."
Ventajas: "My travel with asiana is excellent. The crew are so professional and helpful..except for boarding need to be more organized.."
Ventajas: "Service is good"
Desventajas: "There is so much of delaying and layover"