La comida estuvo muy mala
El vuelo estuvo excelente. La gente de JAL es muy especial. La próxima vez volveré a volar con ellos.
Ventajas: "The coach seats were larger than those on domestic flights. The window glass was dimmable for ideal lighting."
Desventajas: "The arm rests did not go up all the way. This made it difficult to maximize comfort with my wife."
Ventajas: "Very friendly and accommodating crew."
Ventajas: "The crew was organized and efficient."
Desventajas: "Entertainment: movie choices were limited."
Desventajas: "Seat cushion could use more cushioning. Larger portions of drinks served"
Desventajas: "Good space with large seats. Good food and service."
Ventajas: "Jamás había estado en un asiento de clase económica tan cómodo y que el servicio fuera de clase superior."
Desventajas: "Todo excelente !"
Ventajas: "Service was excellent"
Desventajas: "Cabin and all associates accessories, seats and entertainment center needed replacement. Electrical outlets didn’t work. JAL retire that plane"
Ventajas: "Seats, movies, comfort"
Desventajas: "No vegetarian options"
Desventajas: "The attendants were very pleasant and efficient. I will certainly prefer to fly JAL, especially if you could offer the lower rates. On the down side, it was very difficult to contact their customer service line. However their online help desk was very responsive."
Ventajas: "On time Cleanliness"
Desventajas: "The food for people with special needs is horrible Most of the staff has poor communication in English on international flights"
Ventajas: "Thier food tasted excellent!"
Desventajas: "Wish there was a vegetarian option too."
Ventajas: "Wonderful crew!"
Ventajas: "Everything. Was just outstanding."
Desventajas: "No complaints"
Ventajas: "Great service and terrific vegan meals served. Facilities were clean and personnel were very helpful and provided terrific service to the passengers."
Ventajas: "Entertainment options were good"
Desventajas: "Food was mediocre and long waits for restroom"
Ventajas: "As usual A1 service all the way!"
Ventajas: "There was more leg room than most airlines, friendly staff, and good movies and food selection."
Ventajas: "The JAL flight was great. Seats were comfortable and leg room was very good. Crew was excellent too and very attentive."
Desventajas: "The food was not good at all on this flight. My last flight on JAL in 2010 the food was excellent. Not sure what happened but the quality of the food has gone down and it was disappointing. Luckily had a bite at the airport before boarding to sustain us on this long flight."
Ventajas: "everything, the courtesy of the entire crew, the way they show care and respect and compassion to the passengers especially the seniors"
Desventajas: "flight delays"
Ventajas: "Flight attendants provide fantastic service with a smile. Business class meals are top notch."
Ventajas: "Everything was perfect! Thank you for a great experience!"
Ventajas: "The flight attendants are quick in services and with great manner. Cabin foods are generous, filled with variety and tasting the best among various international airlines that I have experienced between LAX and Taipei, Taiwan in the past ten years. The seat belt on light and bell were kept at minimal, in contrast to other airlines like EVA, China Airlines, Korean Airlines and United Airlines."
Ventajas: "Crew very helpful and courteous"
Ventajas: "Fare price was unbelievable. JAL and AA combined to make my flight very pleasurable and memorable. This first leg, on AA was smooth and allowed me to go to my connecting flight easy without having to go out of security and back into the international section of LAX"
Ventajas: "I am all right for travelling by Japan airlines this trips to Taipei. My hometown."
Ventajas: "Arrived on time"
Desventajas: "Slow check in at the airport"
Ventajas: "Asian vegetarian meal"
Desventajas: "limited rest room facilities"
Ventajas: "food was great movies are updated flight attendants are professional and courteous"
Ventajas: "Comfortable and spacious for economy class. Very helpful staff."
Desventajas: "If I have to be picky the movie selection didn't seem great."
Ventajas: "The flight was great! Premium Economy on JAL is worth the price. The leg rest was a huge perk and luckily nobody was sitting next to me so it felt extra roomy!"
Desventajas: "The entertainment selection wasn't as robust as other flights. I had to make sure and "save" things for the flight back so I wasn't bored. I always pack a book or game along the way, so it really wasn't that much of an issue."
Ventajas: "I forgot to make prior arrangements for a special meal due to allergy concerns. I notified the crew onboard, and they were attentive to my issue and helped me avoid certain foods which may cause an allergy attack."
Desventajas: "The seats felt very dated and uncomfortable. The entertainment options were very limited."
Ventajas: "excellent foods and services, spacious seats, crews speak english, flight is landing is smooth"
Desventajas: "seats need a bit more padding"
Ventajas: "Attendants were very supportive. Food was very good."
Desventajas: "Restroom smelled bad"
Ventajas: "the crews were very professional and caring. the food was the best of all so far"
Desventajas: "the only thing was this flight was delayed and we missed the flight at LAX, but JAL reserved a hotel room near by for us so that we were able to refresh ourselves and relax till the next flight. thank you JAL!"
Ventajas: "the AA flight to japan was the worst flight I've ever been on! tv sreen didn't work, space was tight, food terrible, two sets of headphones bad, I could go on but I don't even want to think about it anymore"
Desventajas: "getting off"
Ventajas: "excellent food,comfortable, easy check in process"
Desventajas: "my bag was deemed not carry onable by staff but I had checked to make sure measurements met carry on criteria"
Ventajas: "El vuelo partió y llego según lo programado. Se puede usar wifi, lo cual ayuda mucho a tener un mejor entretenimiento a bordo, asi que pude hablar con mi familia y amigos, y usar mi spotify. Las horas se fueron volando ;)"
Desventajas: "La comida pudo ser mejor. No es que estuviera mal, pero esperaba un poco más de JAL."
Ventajas: "Service with a smile goes even longer for long flights. Excellent service throughout the flight. Loved the feeling of spaciousness, even in Economy. Great sleep as a result."
Desventajas: "Number of movies available in Entertainment was limited, especially compared to competitors like Singapore Airlines. Ran out of good choices on a long flight."
Ventajas: "Staff amable."
Desventajas: "El staff no ponía orden ni apoyaba a los pasajeros al momento del abordaje, por lo que se comenzó a hacer una fila grande, no dejando pasar a la gente a sus asientos."
Ventajas: "Me gustó la puntualidad de la aerolínea y también el trato que se me brindó. El staff de vuelo siempre es muy amable y atento."
Ventajas: "El staff de American Airlines también fue muy amable. Siempre con una sonrisa y buen trato a pesar de las 11 horas y media de vuelo."
Ventajas: "SERVICE was amazing and everything was very smooth"
Ventajas: "Great movie selection, food was decent, good beverage service, good temperature in the cabin, good leg room"