Desventajas: "My suggestion that at the time of boarding your staff behavior not good. As well you should supply hot napkin for freshness"
Ventajas: "Flight not full"
Desventajas: "Rude flight attendants. Poor service. Late flight. Poor food. Dehydration. Poor drinks. Poor entertainment."
Desventajas: "Lounge experience"
Desventajas: "El avión era muy viejo. No había entretenimiento abordo. No había wifi."
Ventajas: "Empty flight, could lounge in my row. On time departure and early arrival at JFK. Very good food."
Desventajas: "Older plane so entertainment system was quite clumsy/buggy"
Ventajas: "Food. Clean linen. The Vanity bag"
Desventajas: "Poor selection of movies. Bed was not very comfortable."
Desventajas: "Delayed long trip, food tastes weird."
Ventajas: "Very good service, specious legroom in economy class, tasty food and helpful staff"
Desventajas: "Nothing much"
Ventajas: "Flight reached 10 minutes early"
Ventajas: "Flight operated well on-time Boarding, check-in and baggage collection were smooth and well organized."
Desventajas: "- Non-functional in-flight entertainment system. - Milk based dessert served in the last run of flight was stale. - Edge of seat next to foot rest was broken, and its sharp edge chipped my foot - Food tray was so loose, I had to lift it from below to keep it level while eating food. - There was litter(spoon, empty bottle, tissue paper) next to my seat. - Flight was not clean."
Ventajas: "Salimos en hora, todo perfecto"
Desventajas: "Comida buena"
Desventajas: "Flight was delayed by 2 hours."
Desventajas: "Didn’t like the food ...."
Desventajas: "Food was not good at all. Entertainment screen kept shutting off all the time. Crew booted a few times but kept shutting off. No Wi Fi on the plane. All major airlines have Wi Fi these days. It was surprising that Air India had no WiFi service while going as well as coming back to New York."
Ventajas: "Their food - excellent for a long long time, and generous provision of wine."
Desventajas: "Unavailability of classical Hindustani music and the screen does not work well."
Desventajas: "our tv monitors didn't work in our both flights so we were not happy at all. food - side dishes are more than rice so food is not sufficient to even kids, forget about adults.. air hostess won't even greet to everyone. they kind of choose people"
Ventajas: "The food was good and crew was excellent."
Desventajas: "The seats are not comfortable. Very little leg space. Foot rest was broken, seats don't have enough cushion, and also could not plug in the headphones due to headphones jacks being broken on the armrest and there was no other spot to sit due to the flight being full."
Ventajas: "Only thing I like was check in New Yorke was smooth"
Desventajas: "Flight to India was messy aircraft was dirty people was leaving there empty food trays on the floor on empty areas because they were not coming to collect empty plates I have pictures of dirty trays on the floor flight from New Delhi to jfk I did not receive one of my luggage the lady at claims was extremely rude"
Ventajas: "Nothing. Food was ok."
Desventajas: "Most of the televisions (the only source of entertainment in flight) were out of order or the sound was not working. The staff was not even courteous to reply back politely to problems in the flight. The bathrooms were gross with no toilet papers."
Desventajas: "The consoles are not responsive and are often broken. It's hard to use them effectively."
Desventajas: "Overall experience"
Ventajas: "The food was really good."
Desventajas: "The entertainment systems don't function in most of the seats. Also the flight being on time is purely on your luck."
Ventajas: "Non-stop flight from JFK to New Delhi is very convenient (especially leaving from JFK not Newark). Flight was only 15 min delay."
Desventajas: "Don't expect luxury on this flight. Dirty seats, continental breakfast not offered as advertised, curt staff, broken TV remote"
Ventajas: "Nothing in particular"
Desventajas: "They cancelled the returned flight from Delhi although we learned later that the flight started late. Gave a connection with 17 hrs of total layover. We came back almost 2 days later. The personnel in Kolkata were the worst. We waited 5 hrs in the airport to but still did not get confirmation. Had to go to the city office next day and from there run to the airport. never had an experience like this."
Desventajas: "Old planes need maintenance"
Desventajas: "The crew was rude and pathetic, they don’t know how to talk to passengers. They are also racist. I don’t know how these people have jobs on international airlines"
Desventajas: "The serving tables are broken and have to be propped up just to eat. The entertainment system did not work the entire 15.5 hour flight. The departing time was changed many times but was not reflected on the website."
Desventajas: "The entertainment did not work throughout the flight"
Ventajas: "Nothing literally"
Desventajas: "Food and customer service"
Ventajas: "Service was good. Plane was on time with no issues."
Desventajas: "Plane is too old with seats cracks and some entertainment systems not working. Seats don’t recline easily."
Ventajas: "courteous and caring service"
Desventajas: "no complaints"
Desventajas: "The bathrooms was stinking on this long haul flight and the full flight was smelling like hell from boarding to landing"
Ventajas: "Staff was professional."
Desventajas: "Bathrooms dirty and didn't work. Bad food."
Ventajas: "on time arrival and departure."
Desventajas: "Poor leg space for economy class. Mediocre food and crew service."
Ventajas: "Direct flight"
Desventajas: "Everything else."
Desventajas: "Seats , crew and toilets"
Ventajas: "Food ... lunch was excellent"
Desventajas: "Wrong boarding and immigration announcement"
Ventajas: "Air India is the best airline ever"
Ventajas: "El tiempo de embarque y despegue fue rapidisimo, y el vuelose hizo muy corto."
Desventajas: "El tiempo previo al embarque fue en una sala no demasiado confortable."
Desventajas: "the entertainment did not work, bathroom were not clean,"
Desventajas: "staff and crew is not all friendly, Tv's don't work most of the time, seat comfortness is also not that good."
Desventajas: "It would have been nice to dim the lights so people could sleep, offer water more than once during a 15 hour flight (that's right - beverage service ONE TIME in 15 hours), not take 30 min to clear out garbage after meals, and notice when you step on the passengers foot... 3 times. Also, the bathroom ran out of toilet paper twice, the personal entertainment tv shuts off randomly throughout the flight, the food was salty (further dehydrating), and plane is dirty."
Ventajas: "Service was good."
Desventajas: "Entertainment screen was not working"
Ventajas: "Refurbish Economy seats, they are in bad shape"
Desventajas: "Smelly bathrooms. Dirty carpets in aisles."
Ventajas: "service and staff excellent in business class, food and wine very good."
Desventajas: "old interior, seats worn out, little cushion, and very uncomfortable. i was on a 14 hr flight NY, USA to Delhi, India and back. my back was in extreme pain."
Ventajas: "Courteous and friendly staff."
Desventajas: "Seats did not recline properly. Entertainment was not functioning properly. Cleanliness of aircraft esp the toilets was poor. Seat covers had a musty smell."
Ventajas: "Non stop"
Desventajas: "Broken seats Stinking bathrooms Spotty carpets Dirty upholstery on the seats Very rude service Dishonest management"
Desventajas: "poor comfort broken seats and tv crew didnot care if we (atleast 11 people) missed conncetion from new york they left 40 passengers at boarding and went back to get them delaying other connecting flights very little leg space worse then local flights overhead light didnot work bathrooms had no soap"
Desventajas: "Seats too tight for a long flight - food was spicy hot - toilets ran out of toilet paper and crew did not replenish, had to use tissues"