United es una aerolínea con muy mala comida
ANA es una aerolínea con buen servicio
Auxiliares de vuelo respetuosas y atentas
Ventajas: "Fast check in. Awesome flight attendant on United and All Nippon Air. Flight on ANA has awesome service."
Ventajas: "Amazing crew! Great food service!!"
Desventajas: "Cleanliness of tray table"
Ventajas: "Buena aerolinea"
Desventajas: "Que hable ingles bien el personal"
Ventajas: "Abordaje"
Desventajas: "Comida"
Ventajas: "Crew was awesome, super attentive and friendly."
Desventajas: "The seats were not really confortable and the TV menu did not have enough English shows or new movies, even old ones within the menu would've been great. Also - this probably has nothing to do with the company but- there were passengers who took their shoes, even their socks out! It was disgusting"
Desventajas: "Food was really unpleasant and entertainment all out of date movies"
Ventajas: "The crew"
Desventajas: "The seats were substantially more cramped than the other flight."
Ventajas: "Good"
Desventajas: "Good"
Ventajas: "Good"
Desventajas: "Good"
Ventajas: "Plenty of legroom in economy."
Desventajas: "Vegan food option unimaginative. Tomatoes used in every dish!"
Ventajas: "On time. Clean interior. Kind cabin attendants. A high quality standard of performance."
Desventajas: "Fellow passenger didn't stay in his space , would prefer flight attendant to inform kindly"
Ventajas: "Los dos vuelos que tome salieron demirados por diferentes motivos"
Ventajas: "Crew was very nice and accommodating ... refreshing change."
Desventajas: "Hoping for different movies on the long flight back...and less R rated ones...some different games (like trivia) would have been nice."
Ventajas: "The price was cheap ($100 for 2 people), and the service on ANA was great."
Desventajas: "Plane was a bit noisy, and it was a little confusing as to when we could board (but it was okay)"
Ventajas: "crew and food was great"
Desventajas: "seat cushion was a bit on the dead side."
Ventajas: "Great service by the crew! Excellent food and flight was on time,"
Desventajas: "Film and movie offerings and music entertainment while on board should be improved with more selections."
Ventajas: "Service was excellent. Crew did not accept tip. Food could be better."
Ventajas: "Excellent service. Good food. Great entertainment selection."
Desventajas: "No free WiFi"
Desventajas: "Los espacios entre asientos son muy pequeños."
Ventajas: "Customer service on ANA was as stellar as always."
Desventajas: "Chairs are uncomfortably small for an international flight. Was fairly surprised since it's such a long flight."
Ventajas: "The airline was late in arriving for my translate flight but when I got to the airport in Narita everything was taken care excellent ground service"
Desventajas: "The flight attendants gave me the most beautiful hospitality hope you keep up the good job this was my third time around using ANA"
Ventajas: "Good food, seats were comfy enough for a 4.5-hr flight."
Desventajas: "Better Hollywood options for entertainment."
Ventajas: "Very good experience with ANA."
Desventajas: "None"
Ventajas: "Friendly staff and great food. Cabin was spacious even for Economy."
Ventajas: "The plane was new enough and clean, the food was modest but good, snacks were generous and tasty, but what sets ANA apart is the attentiveness, courtesy, and thoughtfulness of the crew. I used to fly Singapore Airlines often and felt this way about them, but in recent years I’ve noticed a fall off in service. ANA has maintained or even raised their standards of service."
Desventajas: "The food good but not great. But...it’s airplane food."
Ventajas: "People the staff was nice and tried to be helpful"
Desventajas: "Gates kept changing flight was delayed multiple times the flight had no air so I was sweating the whole time my nose began to bleed. I missed my connecting flight to Okinawa they sent me on a hour long shuttle to another airport to fly out the next day."
Ventajas: "Staff were very nice. Very fast service as well."
Desventajas: "Seats were a bit uncomfortable"
Ventajas: "The flight attendants in the Economy Class did an excellent job throughout the flight."
Desventajas: "There was nothing I did not like."
Desventajas: "No opción de español"
Ventajas: "Great service"
Desventajas: "Film selection is ok."
Ventajas: "They had good movies and music of my choice."
Desventajas: "One flight attendant out of all others showed arrogant behaviors and facial expression. I was sort of disappointed because I chose ANA because of a reputation of their service and modesty embedded in the Japanese culture but not this time. I should have written down her name."
Ventajas: "Service"
Desventajas: "Ordered Fruit Meal. It did not have a variety."
Ventajas: "Service was nice way more room than American Delta or United for economy"
Desventajas: "None"
Ventajas: "Todo"
Desventajas: "El espacio entre el asiento de enfrente. Es pequeño."
Ventajas: "Lindas y exquisitas chicas japonesas, atentas en todo momento"
Desventajas: "Todo excelente,."
Ventajas: "The attendant were so hospital..The flight is so smooth even when we landed it was a very good experience."
Desventajas: "None"
Ventajas: "It was an awesome flight, very nice and great service,"
Ventajas: "Good staff, good service, good entertainment"
Desventajas: "Although my partner and I bought our tickets together and booked them almost 9 months in advance, we were not seated together, which made the flight more difficult and uncomfortable."
Ventajas: "The food. the personable flight attendants. The whole experience is amazing."
Desventajas: "Lack of English movies on the ife. Mediocre headphones in business class."
Desventajas: "kayak should let you know when buying the ticket that the first portion of the flight codeshare with united express doesn't cover a second bag I called ANA they said i could bring two so I did but I was charged 100 dollars for it even though it was an international flight with ANA also united express shattered the outside of one of my checked bags so I paid 100 dollars to get a 50 dollar suitcase BROKEN UNITED won't respond to my inquiries. I am very disappointed."
Ventajas: "Great service, everyone was happy to do their job"
Ventajas: "ANA service is always great. Always my first choice."
Desventajas: "The 777-200 on this route is getting a little old. It would be nice to have one of their newer 787 planes instead. And there is no Premium Economy option."
Ventajas: "Crew always good"
Desventajas: "Leg room tight for 6 ft'er. Seal selection changed without notice from on-line chart to actual"
Ventajas: "Very efficient, very fast boarding. Crew was polite."
Ventajas: "Staff polite ,speedy"
Desventajas: "Had to get down to ground floor, walk outside, take a packed bus, wait on Tarmac while Korean air took off, waited some more to be safe, then climbed the stairs to a 787. The seats in economic are very uncomfortable, tortuous for seven hrs."
Ventajas: "All flights were on time or early."
Ventajas: "Crew were very gracious and kind."
Desventajas: "Food not as good as before"
Desventajas: "The aircraft was very cold and chilly."
Ventajas: "Crew could have been less rude"
Ventajas: "everything, the crew was efficient"
Desventajas: "more African entertainment to be added on the Johannesburg route"
Ventajas: "The crew professional and friendly"
Desventajas: "The food was rather bland and did not live up to my expectations"
Ventajas: "I always like Singapore Airlines. They should continue to be the best."
Desventajas: "Some flexibility to select food choices even if we book the flight in short notice."
Desventajas: "Seats after 1st hr, will feel uncomfortable"
Ventajas: "The crew was really nice. The plane was clean and comfortable."
Ventajas: "Flight was full but crew was attentive and very pleasant. Star Alliance Lounge at LAX had a good variety of food and drinks - Asian, western, small bites, snacks; red, white, bubbly and even a bartender who'll mix up cocktails. I love flying SQ."
Desventajas: "For a premium economy service, it was really good."
Ventajas: "Seats with entertainment"
Desventajas: "Flight was canceled. They moved passengers to the Lufthansa but didn’t tell us even though we checked with the counter every 20 min. Apparently a text went out that we didn’t get"
Ventajas: "Crew were very good. Cabin was also much better than Qantas premium economy cabin."
Desventajas: "Had premium economy seat. Not the most comfortable on the tailbone for some reason."
Ventajas: "Cabin crew knew how to work."
Desventajas: "So surprisingly, the cabin was dirty and the seat comfort was below expectation."
Desventajas: "Singapore Airlines is so wildly overrated. The service is frequently poor, and the cabin environment dirty and old unless flying on their very latest planes. Even their A380s are now stale and musty. Not nice."
Desventajas: "My moslem meal selection wasn’t provided onboard"
Ventajas: "Generally good Flight was operated by Silk Air"
Desventajas: "Entertainment score is not meaningful because of the short flight time."
Ventajas: "Got bumped to Business Class"
Ventajas: "Seating was spacious, crew was attentive. Boarding was efficient."
Desventajas: "The food choice was not pleasing to me."
Desventajas: "Excellent flight service no"
Ventajas: "Everything on time and smooth. Great service. Great pillows and. Plenti snacks anytime I want it. Very comfortable seats. Entertainment System fabulous."
Desventajas: "All good"
Ventajas: "Punctual flight with friendly crew."
Ventajas: "Boarding was good and the flight time was shorter than expected."
Desventajas: "My son did not like any of the meal selections between beef and fish. We asked for a ramen noodle cup instead that the flight crew denied they had, only after seeing them offer it to another family just seconds before. I was very disappointed!! I believe the flight attendant knew of my concerns because she started asking me if the service was ok. If your doing a good job, then you won’t have to ask."
Ventajas: "Crew were attentive and courteous, food and beverage choices were great; would definitely fly with SA again."
Desventajas: "None that I can think of"
Ventajas: "Me tiraron un vaso de gaseosa arriba y la actitud de todo el personal a bordo fue sobresaliente. Más allá del accidente me regalaron 75 usd para gastar en el catálogo a bordo."
Ventajas: "Everyone was very attentive and nice. The leg room is decent ."
Desventajas: "Some of the food didn't taste amazing, would've like maybe a different choice other than salmon or curry pork"
Ventajas: "Amazing service!"
Desventajas: "N/a"
Ventajas: "Crew was good."
Desventajas: "Despite booking Hindu vegetarian meal, chicken was served. The seats were too uncomfortable and no space at all."
Ventajas: "The service crew served us well. They are friendly and helpful"
Desventajas: "Too many Indian movies"
Ventajas: "Las aerolíneas asiáticas que he probado son excelentes de todo a todo. Gran servicio y atención al cliente."
Ventajas: "Crews are truly nice and patient"
Desventajas: "Crews are very nice, food are not really good"
Ventajas: "The service and the flight to and from Narita Airport."
Ventajas: "I paid for an economy class ticket but got first class service."
Desventajas: "Nothing"
Ventajas: "Crew was very friendly and good service."
Ventajas: "FOOD, ADVANCE SEATING & JETWAY TO UPPER DECK"
Desventajas: "SMALL SPACE FOR FEET IN BUS. CLASS AND HEAD REST NOT THE MOST COMFORTABLE"
Desventajas: "Too hot in plane Food really late, 1h after special meals Entertainment system archaic, age of plane All isles seats gone as soon as checkin open"
Ventajas: "Excelente y cálido servicio en el mostrador de facturación en Manila. Comida bastante aceptable para clase turista. Acceso gratis a sala vip en Changi, con oportunidad de tomar una ducha antes de embarcar en el vuelo largo a Barcelona. Las azafatas son adorables."
Desventajas: "La calidad del sonido del sistema de entretenimiento a bordo no es buena. Hay mal contacto entre las tomas del asiento y los auriculares."
Ventajas: "La cordialidad, el trato, el servicio, el avión, la limpieza. Un vuelo muy agradable y que recomendaría siempre."
Desventajas: "Que para ofrecer los servicios comerciales si hablaban español, para el resto de servicios no, aunque fueron muy atentos."
Ventajas: "Crew was very attentive and professional"
Desventajas: "Return flight the movies were the same as three weeks earlier."
Ventajas: "In-flight Entertainment. Orderly & on-time boarding."
Desventajas: "Food selection was limited given we were traveling Economy class."
Ventajas: "Food was excellent, timely departure and arrival"
Desventajas: "Crew was not as friendly as I'm used to."
Ventajas: "Great food, friendly staff, on time... what else do you need?"
Ventajas: "The service is top notch. The food served is not matched by any other airlines I have traveled with. The flight attendants are always very very professional. I try to make sure to get Singapore Airlines when I travel to Asia."
Ventajas: "Great customer service, food was fine, seats were comfy in economy too. Definitely would fly again and recommend to everyone!"
Desventajas: "Flight was delayed, but other than that, flight was great."
Ventajas: "Comfortable, warm with food you could eat! What more could ask from standard economy class"
Ventajas: "This was probably the best check-in I had. The ground attendant was extremely friendly and helpful. She kindly moved me to the exit seat and made sure I was sitting in aisle seats for the rest of my three flights. All until boarding the process was quick and breezy. In flight, the attendants were professional and friendly. Always smiling and helpful. The entertainment section and food were superb."
Desventajas: "The only negative thing was that boarding of this flight was late and the gates were switched about 40 minutes before boarding. This was due to the fact that the plane arrived a bit late. None the less, we arrived to Singapore on time and everyone made their flights."
Ventajas: "The crew was attentive, hard working and pleasant."
Desventajas: "Like most airlinesuccessful the space was cramped."
Ventajas: "Everything was very good. Great service smooth flight, landed early in Singapore."
Desventajas: "Had a 14hr layover and you do not compisate for hotel room. Most uncomfortable day of my life."
Desde que llegamos al aeropuerto nos trataron muy bien. Es una aerolinea diferente y con altos estandares de calidad y de servicio.
Una aerolinea con estandares de calidad y de servicio insuperables. Nos trataron muy bien desde que llegamos al Counter.
El pase de abordar marcaba DOH, cuando llegué al aeropuerto me dijeron que mi vuelo salía de HIA, por lo que tuve que pagar un taxi para moverme de aeropuerto. La respuesta de la aerolinea fue: "lamentamos el inconveniente".
No permiten la facturación en línea de grupos. Por tanto al facturar en el aeropuerto terminábamos sentados en filas centrales y esperados.
Ventajas: "La tripulación es muy buena. El asiento no es el problema, sino la incomodidad que aporte la persona vecina."
Desventajas: "Que haya más variedad en la comida vegana"
Ventajas: "Todo muy cómodo y amables"
Desventajas: "El abordaje"
Ventajas: "El abordaje y descenso"
Desventajas: "Que los asientos de dos pasajeros estuvieran un poco más separados y que el menú de entretenimiento no esté en el respaldo de los brazos porque molesta mucho al compañero"
Ventajas: "Good service by crew."
Desventajas: "Online check in was not working which meant long line to check in at airport."
Ventajas: "La mejor aerolínea, felicitar a la sobrecargo Viviana que se notó su profesionalismo ante mi persona."
Desventajas: "Best flight ever and I recommend to have it again in the future"
Desventajas: "Me demoraron el abordaje por una batería que tenía en mi maleta facturada, 40 minutos antes de que salga vuelo, demorandome 25 minutos en atenderme para decirme que debo dejarla o declararla pero que no tengo tiempo de hacerlo o perdería el vuelo. Y ahí quedó mi batería. La comida más variada"
Ventajas: "la atencion de la tripulaciono fue muy atenta, el entretenimiento excelente, el embarque organizado"
Desventajas: "la salida se retraso, y el espacio es algo reducido, la sensacion de corriente de aire es muy elevada en general y sonora."
Ventajas: "bien en general"
Desventajas: "el trayecto, intenta hacerlo mas rápido y una conexion adecuada"
Ventajas: "a la vuelta habia sitio y se venía comodo, el personal de vuelo agradable"
Desventajas: "puntualidad, y el vuelo fue muy muy largo , el tramo de shanghai a doha se hizo eterno, 11 horas o mas"
Desventajas: "La puntualidad. Hubo un retraso y perdimos conexión , un desastre en in viaje de trabajo , tiempo irrecuperable"
Desventajas: "Good job keep it up"
Desventajas: "Atención al cliente: en el tramo Doha-Nairobi pedí un cambio de asiento porque el compañero de fila estaba borracho (subió borracho y empezó consumir alcohol antes de despegar el vuelo), y me enviaron a un asiento incómodo, aún cuando cuando les dije que sufro de discapacidad en una pierna"
Ventajas: "Houston check in counters need to be added."
Desventajas: "Doha airport indian staff is rude to many passengers during their hand carry check. Too little space there. No organization."
Ventajas: "Excellent seats..."
Ventajas: "The crew was FANTASTIC!! SO kind and helpful, and went out of their way the whole flight to assist us with anything and everything we needed! :)"
Ventajas: "Comida excelente tanto en Business como en la sala VIP en Doha (desayuno a la carta)"
Desventajas: "Embarque del segundo vuelo en autobús..."
Ventajas: "Comida excelente tanto en Business como en la sala VIP en Doha (desayuno a la carta)"
Desventajas: "Embarque del segundo vuelo en autobús"
Desventajas: "Boarding process, Smart Phone App, food quality, Announcemebts, Time to unboard the plane, flight information displays at Doha are not easy to find the flight info"
Ventajas: "Entertainment"
Desventajas: "Too crowded in in flight"
Ventajas: "Excellent flight attendant service. Some of the best airline food in the world."
Desventajas: "I missed my flight from Nairobi to kisumu"
Ventajas: "Seat next to me was empty, helping with the very cramped conditions. Great food. Movies were okay."
Desventajas: "Late boarding, then delayed further due to departing passenger. Delay caused me to miss my connecting flight in Doha. 5 Star Airline marketing is nonsense. Same cramped seats as any other airline. Boeing 777 is a disappointment. 787 is much better."
Ventajas: "Puntualidad, comodidad"
Desventajas: "El aire acondicionado estaba muy fuerte y aunque te quejes no lo bajan"
Ventajas: "Un vuelo tranquilo y agradable, y la atención de la tripulación excelente. Lo único malo la comida. Muy difícil dormir a no ser que tengas delante salida de emergencia"
Ventajas: "Buena atención, buen vuelo, la comida bien. Nada que objetar"
Ventajas: "For the most part the crew were very helpful."
Desventajas: "Food quality and quantity."
Desventajas: "Todo súper bien"
Desventajas: "Todo súper bien"
Desventajas: "Súper bien"
Desventajas: "The seats were cramped"
Ventajas: "Vuelo muy bueno con pocos pasajeros y todos los servicios excelentes."
Ventajas: "El avión muy cómodo, limpio y todo funcionaba ok. El personal muy amable."
Desventajas: "Nada."
Ventajas: "Qatar business es la mejor con diferencia"
Ventajas: "El vuelo perfecto, el personal atento en todo momento , como siempre para repetir"
Desventajas: "La comida suele ser aceptable , lo unico en estas compañias aereas pica un poquito y tiene muchas especiaes, pero en general bien"
Ventajas: "El vuelo perfecto, el personal atento en todo momento , como siempre para repetir"
Desventajas: "La comida suele ser aceptable , lo unico en estas compañias aereas pica un poquito y tiene muchas especiaes, pero en general bien"
Ventajas: "crew were all very nice & eager to please. they did keep refreshing the bathrooms which was needed."
Desventajas: "seat was next to bathrooms which were used constantly & the noise made it difficult to sleep. seat did not recline & seemed to be at an uncomfortable angle. flight was full so nothing could be done. entertainment very out dated as far as movies & you do need them on a 16 hour flight!"
Ventajas: "Everyone on duty!!"
Ventajas: "Everything was great except Food and service comfort of the plane Cleanliness was superior"
Desventajas: "One crew member was a pain if you wanted ice you got 3 cubes ask for more he would ignore you. He was rud and nasty. I mentioned to other crew members they say just his way. If that is his way maybe he need find new job."
Ventajas: "Nothing really"
Desventajas: "Food was really bad might as well have junk food."
Ventajas: "Increíble la amabilidad del personal, la comida muy rica y abundante al igual que la bebida"
Ventajas: "Increíble la amabilidad del personal, la comida muy rica y abundante al igual que la bebida"
Ventajas: "Servicio, excelente igual que el personal muy atentos"
Desventajas: "Trasbordo en Sao Pablo, fue de imprevisto por problemas con el aeropuerto"
Desventajas: "They should always have WiFi!"
Ventajas: "The whole travel experience on Asiana is great from easy check in to great onboard crew, food and service."
Desventajas: "Nothing"
Ventajas: "Todo a las cansadas .Todo regular. Y call center pesimo"
Desventajas: "Todo lo resuelven en el call centre Y ellos (calle center) no resuelve. 15 minutos esperando 4 personas trasladaron la llamada y no le resolvieron mi problema"
Ventajas: "Great food, nice crew."
Desventajas: "The gate change notification on my phone was excellent"
Ventajas: "Great services. Seats are good."
Desventajas: "The queue to board was a little trying."
Desventajas: "Avión incómodo, poco espacio para las piernas, sucio. Control no servía, películas malas. Tiempos de comidas mal distribuidas en el tiempo: muy al principio y muy al final"
Ventajas: "Everything was on time and the flight was smooth!"
Ventajas: "The service was nice, they had good food and enough meals unlike some airlines."
Desventajas: "I was uncomfortable and couldn’t sleep so I can’t give this flight full stars, but I can’t really blame anyone either. Wish there more more movies to take up some time."
Desventajas: "Clerk at check in screwed up my frequent flyer number, so I was denied all the priority privileges - bag check, lounge, priority boarding, etc. They later apologized during boarding but otherwise did nothing to fix the situation."
Ventajas: "Good on-demand entertainment system, safe flight"
Desventajas: "Service is reliable but crew was not as friendly as they used to be. The meals were terrible. Economy seats on the airbus 380 are very crammed. No wifi either!!"
Ventajas: "maybe only Asiana crews are those who try to help with guests' carry on luggage storing"
Desventajas: "too small screen"
Ventajas: "Flight attendants doing their best."
Desventajas: "Your food quality is declining. I have some second thoughts now referring the airlines to friends."
Ventajas: "Flights on time , good seats and a good services"
Ventajas: "They let me sleep."
Desventajas: "The guy sitting next to me. LOL."
Ventajas: "Crew very attentive and friendly"
Ventajas: "I loved the leg room and the pleasant classical music that was playing during boarding and exiting."
Desventajas: "I didn’t realize some of the food was going to be so spicy. Perhaps a bit of a warning next time would be greatly appreciated."
Ventajas: "Staff as usual Asiana provided superb service."
Desventajas: "other passengers being obnoxious and rude"
Desventajas: "Entertainment headphones did not have good sound quality; there was no option for English captions for most of the movies."
Ventajas: "I like their attentiveness to service. Very efficient and hospitable comes to mind of these highly professional flight crew. From checking in my baggage to getting settled in before take off, meal and beverage service, and to ensuring overall comfort for we the passengers."
Desventajas: "Just the rudeness of some of my fellow passengers. Otherwise a great flight."
Ventajas: "The food was great and the crew were all very polite and friendly."
Ventajas: "was really nice that after i asked they got me a nice seat on emergency exit road which really made my trip much more comfortable."
Ventajas: "Asiana es lo mejor"
Ventajas: "Decent entertainment choices. Great airfare. No delay."
Desventajas: "For such a long flight, the flight attendants did not come by offering water nor snacks."
Ventajas: "Like Asian service. Superb! I had a comfortable flight."
Ventajas: "We liked the efficiency with which everything went. It was smooth from check in to arriving at destination."
Desventajas: "On the plane the stewardess were always behind the curtain in the prep centers. They were always polite and efficient when asked for anything but did not seem accessible in the way other airlines do it. Everything was still very good overall. Thank you,"
Ventajas: "I like how I asked for an aisle seat and it was given to me without hesitation."
Desventajas: "No complaints."
Ventajas: "The crew was very kind and helpful. They always had a smile. The food was delicious too."
Ventajas: "i think asiana is one of the best airline in market for their professional services. thanks."
Ventajas: "Crew very polite; food was really good; in flight entertainment good; and plane was modern and clean. Most imprtantly our check in agent was very capable and helpful. We had a hard time checking in on line, and as a person in my 60s I very much need an asile seat which she arranged. Check in was extremely efficient in a crowded airport. Would definitley fly again."
Desventajas: "Check in website not good. Could not choose seats in advance. This could be much better."
Desventajas: "The food is always our problem, bec we r not used to eating Korean food, and by the time they ask us what food we can get? They run out every time they get to us , who , like us who are in the back seats- all is left is Korean food and we have no choice! Please make more food varieties, thank you"
Ventajas: "The crew was professional, boarding was smooth, and service overall was great. Its why i continue to fly with this airline"
Desventajas: "Im sure it has nothing to do with the flight crew but i would love for my flights to actually arrive on time (+/- 10 mins) this 30-45 min delay on the runway is getting old (normally leaving from NRT)"
Ventajas: "La puntualidad y profesionalidad"
Ventajas: "La atención"
Desventajas: "La comida, algo grasosa."
Ventajas: "Roomy seats and comfortable. Nice staff. We definitely recommend to our friends to fly with this airline."
Ventajas: "I love the a380 airbus!!!! U also helped me with my knee needs...i needed to keep rt knee straight"
Desventajas: "Got sick from veg food"
Ventajas: "Excellent first experience with Asiana... The flights were on time, the flight attendants were kind and helpful, AND my vegan meal was very tasty! Will definitely be flying with you guys again :)"
Ventajas: "I didn't expect there to be a meal & in-flight movies on what I considered to be a relatively short flight. It was a nice treat!"
Ventajas: "Clean planes attentive attendants good service"
Ventajas: "Short flight but everything first class"
Ventajas: "The service and food were good."
Desventajas: "Long line to check in, very inefficient compared to the LAX check in."
Ventajas: "Never take Asiana ever again"
Desventajas: "Boarding personal"
Ventajas: "Asiana service"
Desventajas: "Old plane. Small screens and worn out fixtures."
Ventajas: "Great food Friendly staff Very affordable decent entertainment"
Desventajas: "Cramped and a little uncomfortable. Smaller person 5' 3" 145 lbs. Would probably be uncomfortable for people of larger girth. Leg room was great!"
Ventajas: "Very professional and attentive staff.... Probably the best airline I have every experienced"
Desventajas: ".."
Ventajas: "Great airline"
Ventajas: "Service was good."
Desventajas: "Boarding was disorganized. Flight was delayed 3 hrs. Not enough movie and TV selections."
Ventajas: "Service is good"
Desventajas: "There is so much of delaying and layover"
Ventajas: "Todo"
Desventajas: "Nada"
Ventajas: "Todo."
Desventajas: "Nada"
Ventajas: "Nada confortable la gente encima de ti"
Desventajas: "La comida y el entretenimiento"
Ventajas: "Nada"
Desventajas: "Todo"
Ventajas: "Crew was great and was happy to get gluten free food i could eat"
Desventajas: "Not lose my bags :("
Ventajas: "Great crew, super clean and new plane"
Desventajas: "Food is “unique” and entertainment options are a bit outdated"
Ventajas: "Overall good flight"
Desventajas: "First flight was delayed which resulted in the missed connection, overnight stay in Beijing and lost time in our final destination"
Ventajas: "Check in rápido, asientos cómodos, control de equipaje"
Desventajas: "Comida avión"
Ventajas: "Muy buenos los asientos de exit!!!!!!"
Ventajas: "Smooth flight!"
Desventajas: "Delay in China without any explanation."
Ventajas: "Absolutely nothing!"
Desventajas: "Food tastes horrible. Flight attendant picked her nose at one time right before distributing the drinks and did not wash her hands. You're not given your own canned drink rather a half a cup. Seats are too small/don't look clean. Movie selection was poor. Plane was delayed! Luggage left in Bejing."
Desventajas: "Delayed an hour due to inbound flight late on schedule"
Desventajas: "Ca Needs to be more clear on who can get a transit entry , I with a US Passport didn't get one and stuck in pek airport for 25 hours ,"
Desventajas: "After I checked in found out the boarding pass is not my name !! Went back got the right one & also changed luggage tags (2) , but the luggage’s missing, tidy is day 3 ! Still hoping...."
Ventajas: "The plane made no unscheduled landings."
Desventajas: "The extreme delay that caused me to nearly miss my connection with Air China, the incredibly low level of English spoken on a flight originated in the US, and the complete dismissal of three cabin crew members when I asked about arrangements to be expedited to our connecting flight to Bangkok. Avoid this airline completely, and if at all possible, transiting through Beijing Capital Airport."
Ventajas: "No me gustó nada al contrario no hablan ni el idioma inglés ni español"
Desventajas: "Me intoxique con la comida y vomite y estuve dentro del avión vomitando como 25 mnts y me fui a mi asiento y me sentí mareada de tanto vomitar y trajeron una doctora y me hizo preguntas de 3 meses si tuve algo oh alérgica a un medicamento y le dije que have 7 meses sólo había tenido un ataque al corazón que no tiene que ver con la intoxicación de la comida y dijeron que no pero no tenia nada solo el malestar u decidieron bajarme en otra Ciudad Alaska sin consultar primero y no me sentía grabe solo mareada de la fuerza del vomito y de ahí me mandaron para Ciaro luego los Ángeles y de ahí para China cantón y ahora me toca regresarme y no me dejan subir al avión si no traigo un certificado médico estoy en.China yo no conozco ningún hospital y no tengo médico de cabecera viajo al año 15 veces puedo mandar fotos de mi pasaporte y nunca me a pasado esto con la comida y menos de tirarme en otra ciudad ahora no puedo regresar a mi País de Recidemcia USA por que no quieren que suba entonces que hago aquí comprar otro ticket por que"
Ventajas: "La puntualidad y atención en la aerolínea es muy buena. Tienen variedad de películas y series. La comida es buena. Todos los asientos tienen una pequeña almohada y cobija para ir más cómodos."
Desventajas: "El espacio entres asientos para un viaje largo no es tan cómoda pero siempre existe la opción de comprar VIP"
Ventajas: "Todo en hora, y sin problemas"
Desventajas: "Como cosa no tan positiva, al llegar de mañana a aeropuerto siguen dando comida en lugar de un buen desayuno"
Desventajas: "the food was so bad. no vegetarian options"
Desventajas: "Plane was delayed several hours. Initially, Air China delayed flight assuming due to leaving late en route from China to EWR. Then because of rain in NYC area, ultimately almost 4 hours past initially scheduled time of 12:40 pm."
Desventajas: "No guarantee for flight due to inclimiment weather"
Ventajas: "Food"
Desventajas: "cabin space"
Desventajas: "A lot of turbulence the last half. I got sick and I have been flying for 20 years through Europe and Asia. It never happened before. A rough landing."
Ventajas: "Very nice and friendly crew! Keep up the good job!"
Desventajas: "The screen broken and I could watch anything"
Ventajas: "Food tasted good."
Desventajas: "We only got two meals 9 hours apart, on a plane ride 13 hours long! We were starving for nine hours! We only got a drink offering after 6 hours. This made me soo dehydrated and dizzy"
Ventajas: "Their boarding are faster"
Desventajas: "Crew don't pay attention to your request"
Ventajas: "Free hotels, dinner and breakfast for transfers."
Desventajas: "Lack of snack in between meals"
Desventajas: "Worst experience ever. Costumer service is horribld. Flight continously delayed with 10 minute notifications. Never recommend this flight"
Ventajas: "My Sleep"
Desventajas: "EVERYTHING ELSE"
Ventajas: "Big plane"
Desventajas: "The TV screen is not working"
Ventajas: "The staff was very pleasant."
Desventajas: "flight was late, barely made my connection (which was also late)."
Desventajas: "Boarding Procedure was a bit of a mess; Lounge in newark is kinda mediocre."
Ventajas: "Great movies. Flight crew was very nice."
Desventajas: "The international flight delayed 30 min, so will miss the 4pm connected flight, but air china didn’t put us in the connected flight right after the 4pm flight, which was the 6pm flight, instead they assigned us to the 8pm one and made the overall delay 4 hours. This is not nice."
Ventajas: "Air China aircraft is very new and clean."
Desventajas: "My flight from JFK to Beijing the crew members are very loud. When they speak, they are loud. Also the have tried 3 times to get flight attendants for service. They just ignore. Their announcement in English is really bad. I can barely understand anything."
Desventajas: "The flight arrived late and i barely made my connection."
Ventajas: "Many meals and movie selections which helped."
Desventajas: "No leg room."
Desventajas: "The connection time between my flights was only one hour. It took me more than 30 minutes to get off the plane and from the tarmac to the airport. By that time, my connecting flight was boarding. By the time I made it through security, I had missed my flight."
Ventajas: "Movie selection was good"
Desventajas: "I've never had worse food on a plane in my 30 years of flying. And i was shocked that we were offered food only twice on a nearly 14 hour flight with no opportunity to snack on anything in between."
Ventajas: "Good price"
Desventajas: "No AC in my section for a 13 hour trip. Was so uncomfortable. Dated entertainment and slow crew service."
Ventajas: "Dude at counter who had to change our seats as we were flying with an infant was great. Other people who were assisting us didn't know how to fix the issue but he did. Then when we boarded, he made sure we went first as we had all that baby stuff you have to carry!"
Desventajas: "I have flown Air China 6 times and every time we leave late. One time it caused me to miss a connecting flight and I was stuck in LA for two days. Food is not good. Buy snacks before you board. Movies/entertainment is poor. Nothing to watch for 15 hours."
Ventajas: "Crew were quite accommodating. Because our flight was delayed by 2 hours,crew let us off the air plane as soon as possible so that we could catch our connecting flight."
Desventajas: "The flight was late causing a lot of stress in connecting flight."
Ventajas: "En general bueno, el avión llegó antes de lo previsto"
Ventajas: "El personal en el vuelo atento en los requerimientos"
Desventajas: "."
Ventajas: "En general el vuelo fue bueno"
Desventajas: "La estadía en el cuarto blanco en Vancouver pudiera ser más agradable y a lo mejor tener un poco de agua o café en lo que se espera"
Desventajas: "Sit in the flight for 2h waiting for taking off"
Ventajas: "El personal de cabina fuen perfecto, más que perfecto. La comida muy correcta."
Desventajas: "El avión era viejo, sucio y para ser un viaje intercontinental no disponía de instrumentos para amenizar el viaje, pongamos por ejemplo no tenias la oportunidad de ver películas, cosa que en el viaje de ida si."