United es una aerolínea con muy mala comida
ANA es una aerolínea con buen servicio
Auxiliares de vuelo respetuosas y atentas
Desventajas: "The crew of ANA was incredible. I think it is my best flying experience to Asia"
Desventajas: "Mid night snack can be improved, it’s too small a portion."
Ventajas: "Buena aerolinea"
Desventajas: "Que hable ingles bien el personal"
Ventajas: "Abordaje"
Desventajas: "Comida"
Desventajas: "Cabin to hot"
Ventajas: "Great customer experience is what look for in any service, ANA delivers this in abundance."
Ventajas: "There was lots of leg room. Crew was nice."
Desventajas: "One of our seats had a broken recliner button."
Ventajas: "everything."
Desventajas: "can not think of anything. Everything was more than i expected.Thank you for my experiance"
Ventajas: "Nothing."
Desventajas: "A pair of babies wailed and cried for almost the entire 10 hour flight. Was this ANA’s fault? Of course not, but they could’ve suggested to the parents ways to help with their children."
Ventajas: "On time. Clean interior. Kind cabin attendants. A high quality standard of performance."
Ventajas: "Crew were very hospitable"
Ventajas: "Los dos vuelos que tome salieron demirados por diferentes motivos"
Ventajas: "Food and services"
Desventajas: "Couldn’t print or get boarding pass for this connecting flight which was a bit annoying. Other than that, everything was amazing"
Ventajas: "Service and crew were good, very kind and accommodating!"
Desventajas: "The layover at Narita airport was rather short to do some duty free shopping to bring home to U.S."
Ventajas: "ANA great service, as always, outstanding work! The flight attendants so pleasant. American, Delta, or United can't pull off this kind of service."
Desventajas: "The dinner was served too late, not right after take off. Also, the portions were way too small."
Ventajas: "Service was excellent. Crew did not accept tip. Food could be better."
Desventajas: "Los espacios entre asientos son muy pequeños."
Ventajas: "Great crews and good foot space!"
Desventajas: "Food was terrible! Getting worse every time !"
Ventajas: "On time. Flight attendants don't shy away from helping passengers put their carryons in the cabin compartments. They were there in a split seconf to assist you - ANA flight attendants only. Food was great in ANA airlines. Toilet is clean. Boardinh was orderly."
Ventajas: "Nice once I got on the plane"
Desventajas: "Having to wait an extra 7 hrs because of a delay on top of the 3hrs I came early to the airport. Didn't even get an email notifying me that the flight was delayed. Wasted my vacation time by a whole day"
Ventajas: "Sturdy seat cushion for long flight, good food selection, and plenty of current movies to keep one occupied for hours. Over 8 hours of lights out for sleeping."
Ventajas: "The plane was new enough and clean, the food was modest but good, snacks were generous and tasty, but what sets ANA apart is the attentiveness, courtesy, and thoughtfulness of the crew. I used to fly Singapore Airlines often and felt this way about them, but in recent years I’ve noticed a fall off in service. ANA has maintained or even raised their standards of service."
Desventajas: "The food good but not great. But...it’s airplane food."
Desventajas: "No opción de español"
Ventajas: "My flight was really comfortable, thanks"
Desventajas: "The thing I didn't like it was when I was in Tokyo I stayed overnight I didn't know what I expected for first timer like me I wish they give me some kind of a voucher food, nothing big but I really like in Tokyo though thanks"
Ventajas: "Everthything"
Desventajas: "Nothing"
Ventajas: "Nothing"
Desventajas: "Delay 4h+ while passangers stay inside aircraft. No firm information, information keep changing. Crazy!"
Desventajas: "Food took 3 hrs to get out. Movie selection was limited compared to other airlines"
Desventajas: "The crew were not as friendly and welcoming, especially to coach passenger like me. There were too many announcements and interruptions. Not sure why but it was unnecessary to have too many, can't rest or sleep nor continue with viewing the entertainment provided. It seemed like a tired crew this time. The food was not good."
Desventajas: "Disappointed that they would not do anything to allow my son and I to sit together. I ended up in a window seat and my son was in a middle seat 5 rows apart. You would think they could find some combination of a middle & window by moving a couple of single travelers but NO. Kept saying that it was a full flight so no go. It's not like we demanded an aisle seat. Just left a "bad taste in my mouth". Not the ANA service that I am used too."
Ventajas: "The flight crew was definitely the best part of the flight! Not only did it seem that all the flight attendants were highly attractive - but, they were also extremely attentive throughout the flight AND they did it with enthusiasm & smiles! What a remarkable group of service professionals!"
Ventajas: "Great service, excellent and curteous. Clean cabin"
Desventajas: "Food can be improved, economy seats are tight. Movie selection not as vast as SQ and Cathay"
Ventajas: "Todo"
Desventajas: "El espacio entre el asiento de enfrente. Es pequeño."
Ventajas: "Lindas y exquisitas chicas japonesas, atentas en todo momento"
Desventajas: "Todo excelente,."
Desventajas: "Check in process was horrible at TKS, extremely unknowledgeable gate agents, took 6 people and 1.5 hours to check and pay for bags."
Ventajas: "ANA staff are generally well trained (but are you really allowed to land with your laptop open on your lap as some people were?) ... good service overall, good movie selection, food varies from OK but boring to very good indeed ."
Desventajas: "Both meal A and B selections would have caused problems for people with shellfish allergies. One was a seafood doria so they have me the other meal. The other had a sauce with seafood extract in the ingredients. I can read Japanese so didn't eat it, but there wasn't any English information on it."
Ventajas: "I love ANA airlines ❤"
Ventajas: "I appreciated the fact that mostly everyone is bilingual there. It helped tremendously because I don't know Japanese."
Ventajas: "Almost everthiny good job keep it up, excellent !"
Desventajas: "The crew was very polite, the best that I have ever seen . I noticed this polite behavior in all Japanese service people in Japan too. Very gracious, It is in their culture. The only problem for me in such a long trip it was that the chairs couldn't move back for a more relaxed position, but overall it was very good ."
Ventajas: "Young, pretty, and charming stewardesses. :-)"
Desventajas: "Tokyo to delhi flight seat does not recline all way as compare with Tokyo to San Jose flight."
Desventajas: "Flight attendants didn't speak English; no amenities provided (toothbrush, eye kit, etc.) like Etihad and Qatar provide in economy. There weren't a lot of meal options. There should be double the movies and music offered given that you can go through all of the offerings in one or two legs of a trip. I had four. BBC news didn't work on any leg of the trip and the Japanese news was in Japanese only, no English."
Ventajas: "A N A Very good, space between chairs is very good, crew very professional and friendly"
Ventajas: "Respectful and thoughtful passengers and crew make all the difference."
Ventajas: "SQ always has the best looking flight attendants"
Ventajas: "Food, service"
Desventajas: "The space"
Ventajas: "Amazing staff and service!"
Desventajas: "None!"
Ventajas: "The crew is usually really good."
Desventajas: "The ground staff at Frankfurt airport was not very good. Seemed slow lazy and difficult at times"
Desventajas: "Raise the cabin temperature"
Ventajas: "Best airline I've ever been on"
Desventajas: "Security screening very slow"
Ventajas: "Crew were great. Flight was not full."
Desventajas: "Plane was a bit dated and the entertainment system not as good as the newer plane as choices are lesser."
Ventajas: "Yes and yes"
Desventajas: "Not sure because I have never had a better experience."
Ventajas: "Efficient"
Desventajas: "Better food, better selection movies"
Ventajas: "Seat was very comfortable, crew was very nice,"
Desventajas: "food is average. TV screens are so bad that you cant watch a full movie. Seat is comfortable. Over all the plane was old and worn out"
Ventajas: "Cabin crew knew how to work."
Desventajas: "So surprisingly, the cabin was dirty and the seat comfort was below expectation."
Desventajas: "Singapore Airlines is so wildly overrated. The service is frequently poor, and the cabin environment dirty and old unless flying on their very latest planes. Even their A380s are now stale and musty. Not nice."
Ventajas: "Crew"
Desventajas: "Delays"
Desventajas: "Very tight space"
Desventajas: "Luggages weren’t transferred to Bali together with my flight. Gate check in stroller was sent to baggage claim without notification. I was waiting the whole time after exiting plane."
Ventajas: "The seats were comfortable and the staff was very attendant!"
Desventajas: "No complaints"
Ventajas: "Everything"
Desventajas: "Non"
Ventajas: "Friendly Staff. Very nice Meet and Greet Comfortable travel. Meals were tasty."
Ventajas: "They were polite."
Desventajas: "Not as attentive as ANA or China Airlines. I had to give 4-5 request to get what I want."
Ventajas: "Entertainment ok but not newest, boarding smooth, food ok"
Desventajas: "Long waiting time for baggage, food not exceptional"
Ventajas: "Finally, I could go to my final destination as planned by transmitted to Korean Air flights."
Desventajas: "My first flight of JetBlue from Olandor to New York was delayed that leading to my connecting flights to my destination were missed. Now, my suitcases have been missed, too."
Ventajas: "Entertainment system"
Desventajas: "Uncomfortable seats with no space, arrival at last gate"
Ventajas: "Me tiraron un vaso de gaseosa arriba y la actitud de todo el personal a bordo fue sobresaliente. Más allá del accidente me regalaron 75 usd para gastar en el catálogo a bordo."
Ventajas: "We love Singapore Airlines, seriously it's not hard, you just have staff that care, clean comfortable air craft, good inflight entertainment. Are you listening American and British Airways?"
Desventajas: "Please move this service to DFW and displace the rubbish transatlantic service that is there"
Ventajas: "The staff were so friendly and helpful."
Desventajas: "Mediocre food, lousy entertainment system that belongs to the last decade. Singapore Airlines has not been the premium carrier it was a decade ago and is now simply a so-so airline charging exorbitant fares."
Ventajas: "Good crew service"
Desventajas: "poor boarding arrangement. passenger did not follow the boarding group arrangement boarding the plane."
Desventajas: "Stewardesses were a bit rude"
Ventajas: "Christmas decorations, service, attitude of staff"
Ventajas: "friendly staff top Service top Inflight"
Desventajas: "old aircraft, no usb or power point charging. choice of 5 movies"
Ventajas: "Overall experience"
Desventajas: "Could have had a better selection of movies"
Ventajas: "Las aerolíneas asiáticas que he probado son excelentes de todo a todo. Gran servicio y atención al cliente."
Ventajas: "Food was good"
Ventajas: "Service is very good."
Desventajas: "Too warm/hot inside the cabin throughout the flight."
Ventajas: "Loved the crew. Really helpful."
Desventajas: "1) while boarding you should keep families with kids (at least till 6yrs of age or with disabilities) prior to other people... 2) food was ok ok"
Ventajas: "Consistency of service, efficient"
Desventajas: "Having to convert chair to bed and vice versa. Prefer one that can just go flat st touch of button"
Ventajas: "They whole process was just too tiring, especially when passengers were expected to lug around all their packed bags, instead of the airline catering to hold the luggage in the airport holding area"
Ventajas: "My partner had a bad leg and the staff were very attentive and helpful in making her as comfortable as possible with extra pillows and getting ice for her ice pack."
Desventajas: "The seats were uncomfortable and I couldn't sleep without getting a really stiff neck. The vegetarian oriental meal was bee hoon with vegetables but the amount of vegetables were a lot more than the bee hoon thus making the meal less than filling and satisfying."
Ventajas: "Vegeterian breakfast was good thou ."
Desventajas: "When I asked for non veg Indian breakfast it was over. And there were not much passengers also in flight ."
Ventajas: "Excellent experience as usual by SIA."
Desventajas: "The plane is a bit aged in SIA standard. No USB charging. IFE screen is not bright enough."
Ventajas: "Excelente y cálido servicio en el mostrador de facturación en Manila. Comida bastante aceptable para clase turista. Acceso gratis a sala vip en Changi, con oportunidad de tomar una ducha antes de embarcar en el vuelo largo a Barcelona. Las azafatas son adorables."
Desventajas: "La calidad del sonido del sistema de entretenimiento a bordo no es buena. Hay mal contacto entre las tomas del asiento y los auriculares."
Ventajas: "Really recommended . Wait alittle longer but i got a free tour go around Singapore ."
Ventajas: "Courteous, Professional Crew. Amazing Service."
Ventajas: "La cordialidad, el trato, el servicio, el avión, la limpieza. Un vuelo muy agradable y que recomendaría siempre."
Desventajas: "Que para ofrecer los servicios comerciales si hablaban español, para el resto de servicios no, aunque fueron muy atentos."
Ventajas: "got us there, efficient and effective crew."
Ventajas: "Crew staff were excellent. Food was pretty good. Overall trip was flawless including and early arrival. The A350 aircraft feels roomy. Most importantly, given the total duration of the flight, it was a pretty good experience on-board."
Desventajas: "The seats and especially the hand-rests on the A350 seem very slim and flimsy. The movies choices in the in-flight entertainment were wanting."
Desventajas: "Flight was delayed, but other than that, flight was great."
Ventajas: "Extremely polite flight crew"
Desventajas: "-The food was pretty bad -Not much leg room"
Desde que llegamos al aeropuerto nos trataron muy bien. Es una aerolinea diferente y con altos estandares de calidad y de servicio.
Una aerolinea con estandares de calidad y de servicio insuperables. Nos trataron muy bien desde que llegamos al Counter.
El pase de abordar marcaba DOH, cuando llegué al aeropuerto me dijeron que mi vuelo salía de HIA, por lo que tuve que pagar un taxi para moverme de aeropuerto. La respuesta de la aerolinea fue: "lamentamos el inconveniente".
No permiten la facturación en línea de grupos. Por tanto al facturar en el aeropuerto terminábamos sentados en filas centrales y esperados.
Ventajas: "La tripulación es muy buena. El asiento no es el problema, sino la incomodidad que aporte la persona vecina."
Desventajas: "Que haya más variedad en la comida vegana"
Ventajas: "Todo muy cómodo y amables"
Desventajas: "El abordaje"
Ventajas: "El abordaje y descenso"
Desventajas: "Que los asientos de dos pasajeros estuvieran un poco más separados y que el menú de entretenimiento no esté en el respaldo de los brazos porque molesta mucho al compañero"
Ventajas: "Seats are wider apart than usual, leaving comfortable space for legs in economy class. The crew is really attentive and nice"
Ventajas: "Crew was amazing"
Ventajas: "Very pleasant and comfortable flight."
Desventajas: "NA"
Ventajas: "La mejor aerolínea, felicitar a la sobrecargo Viviana que se notó su profesionalismo ante mi persona."
Desventajas: "We’ve been waiting for almost an hour now for the bags to come out. This is insane"
Ventajas: "The customer service was amazing. Air hostesses were very courteous, friendly and helpful."
Desventajas: "Seats were too small to sit comfortably on a long flight I wish Qatar had better seats for long journey and had advanced entertainment system."
Ventajas: "Crew were amazing, superb."
Desventajas: "Food verity, seat comfort ability, wider range of entertainment."
Desventajas: "Me demoraron el abordaje por una batería que tenía en mi maleta facturada, 40 minutos antes de que salga vuelo, demorandome 25 minutos en atenderme para decirme que debo dejarla o declararla pero que no tengo tiempo de hacerlo o perdería el vuelo. Y ahí quedó mi batería. La comida más variada"
Ventajas: "la atencion de la tripulaciono fue muy atenta, el entretenimiento excelente, el embarque organizado"
Desventajas: "la salida se retraso, y el espacio es algo reducido, la sensacion de corriente de aire es muy elevada en general y sonora."
Ventajas: "Nice crew, 1 hr free WiFi"
Desventajas: "Significant delay on jetway, temps uncomfortable,"
Ventajas: "bien en general"
Desventajas: "el trayecto, intenta hacerlo mas rápido y una conexion adecuada"
Ventajas: "a la vuelta habia sitio y se venía comodo, el personal de vuelo agradable"
Desventajas: "puntualidad, y el vuelo fue muy muy largo , el tramo de shanghai a doha se hizo eterno, 11 horas o mas"
Desventajas: "La puntualidad. Hubo un retraso y perdimos conexión , un desastre en in viaje de trabajo , tiempo irrecuperable"
Desventajas: "Atención al cliente: en el tramo Doha-Nairobi pedí un cambio de asiento porque el compañero de fila estaba borracho (subió borracho y empezó consumir alcohol antes de despegar el vuelo), y me enviaron a un asiento incómodo, aún cuando cuando les dije que sufro de discapacidad en una pierna"
Desventajas: "It was delayed 3hrs but no regret from staff. Doha to staff very bad and arrogant"
Ventajas: "The crew was FANTASTIC!! SO kind and helpful, and went out of their way the whole flight to assist us with anything and everything we needed! :)"
Ventajas: "Comida excelente tanto en Business como en la sala VIP en Doha (desayuno a la carta)"
Desventajas: "Embarque del segundo vuelo en autobús..."
Ventajas: "Comida excelente tanto en Business como en la sala VIP en Doha (desayuno a la carta)"
Desventajas: "Embarque del segundo vuelo en autobús"
Ventajas: "A 350 was a very quiet plane, hardly any engine noise. Service was good."
Desventajas: "Seats were a bit hard."
Ventajas: "air hostess very nice polite five star"
Desventajas: "seat alloted"
Ventajas: "Puntualidad, comodidad"
Desventajas: "El aire acondicionado estaba muy fuerte y aunque te quejes no lo bajan"
Ventajas: "Video on Demand at each seat in coach. Friendly staff. Also patient staff, what with the languages they have to cover with each flight. The airline goes everywhere so it’s impossible to say what anyone will be speaking."
Ventajas: "Food, entertainment options, comfortable seats, warm blankets"
Desventajas: "My volume did not work well on the entertainment system."
Ventajas: "Un vuelo tranquilo y agradable, y la atención de la tripulación excelente. Lo único malo la comida. Muy difícil dormir a no ser que tengas delante salida de emergencia"
Ventajas: "Buena atención, buen vuelo, la comida bien. Nada que objetar"
Ventajas: "The THOUGHT it would be a nice flight than usual from Asia to the USA, but it wasn't. Doha Airport was an interesting stop early I'm the morning"
Desventajas: "No outlets on either flight or in the airport so can't use electrics for almost the entire trip. The seats are extremely narrow to the point out of unprobabability to have your own space even if sitting next to regular build person. Food was only ok and service was below average with trash often not collected and needing to request water etc"
Desventajas: "Todo súper bien"
Desventajas: "Todo súper bien"
Desventajas: "Súper bien"
Ventajas: "The entertainment console is dismal"
Desventajas: "Comfort of seat size has shrunk!!! Good grief."
Ventajas: "All around a great experience."
Ventajas: "Vuelo muy bueno con pocos pasajeros y todos los servicios excelentes."
Ventajas: "The plane from Johannesburg to Doha was Fine but not as wonderful and comfortable As flight from Doha to Chicago"
Ventajas: "The Qatar Airways price."
Ventajas: "El avión muy cómodo, limpio y todo funcionaba ok. El personal muy amable."
Desventajas: "Nada."
Ventajas: "Qatar business es la mejor con diferencia"
Ventajas: "El vuelo perfecto, el personal atento en todo momento , como siempre para repetir"
Desventajas: "La comida suele ser aceptable , lo unico en estas compañias aereas pica un poquito y tiene muchas especiaes, pero en general bien"
Ventajas: "El vuelo perfecto, el personal atento en todo momento , como siempre para repetir"
Desventajas: "La comida suele ser aceptable , lo unico en estas compañias aereas pica un poquito y tiene muchas especiaes, pero en general bien"
Ventajas: "Increíble la amabilidad del personal, la comida muy rica y abundante al igual que la bebida"
Ventajas: "Increíble la amabilidad del personal, la comida muy rica y abundante al igual que la bebida"
Ventajas: "Servicio, excelente igual que el personal muy atentos"
Desventajas: "Trasbordo en Sao Pablo, fue de imprevisto por problemas con el aeropuerto"
Ventajas: "Food"
Desventajas: "Was told to move seat up and down repeatedly"
Ventajas: "Had a row to myself, crew was extremely attentive. Due to a lack of passengers, the crew was even able to anticipate many of our needs before we voiced them."
Desventajas: "My first headphones didn't work and the pull out tray in my row had a bit of left over food crusted on to it."
Desventajas: "Food and service."
Ventajas: "Food was good"
Desventajas: "Wish I could have picked my seats prior to checking in"
Desventajas: "Bring some salt and pepper, or only go with the Korean menu. Western fare was exceptionally bland"
Desventajas: "Although the plane used old, the ride itself was comfortable, bathrooms are clean, food was awesome!!!"
Ventajas: "seat is very poor im a small person and the is to small!not comfortable!"
Desventajas: "not recomended!"
Ventajas: "Todo a las cansadas .Todo regular. Y call center pesimo"
Desventajas: "Todo lo resuelven en el call centre Y ellos (calle center) no resuelve. 15 minutos esperando 4 personas trasladaron la llamada y no le resolvieron mi problema"
Ventajas: "Check in was smooth all helpful Cabin crew were efficient cockpit communication good."
Desventajas: "No alchoholic drinks available with lunch service. Emphasis seemed to be on duty free sales early stages of the flight"
Ventajas: "Crew was great"
Desventajas: "Food was okay. But good for what it was"
Desventajas: "Avión incómodo, poco espacio para las piernas, sucio. Control no servía, películas malas. Tiempos de comidas mal distribuidas en el tiempo: muy al principio y muy al final"
Ventajas: "Excellent service"
Desventajas: "Nothing"
Ventajas: "Clean plane almost on time"
Desventajas: "Food was horrible"
Ventajas: "The service was nice, they had good food and enough meals unlike some airlines."
Desventajas: "I was uncomfortable and couldn’t sleep so I can’t give this flight full stars, but I can’t really blame anyone either. Wish there more more movies to take up some time."
Ventajas: "Crew was decently nice and helpful"
Desventajas: "Plane was dated, not very organized boarding and exiting process"
Ventajas: "Staff and flight crew all very nice and profressional and attentive; bags arrived at final destination - no issues with missing luggage"
Desventajas: "Another delay from icn to bkk, No meal on this 6hr flight! Catering issue, so no dinner... just a pack of peanuts, literally. Seats very uncomfortable in economy, lack cushioning"
Ventajas: "A wonderful airlines, IMHO. I cannot give any complaints about it. The airline crew was really helpful. I cannot rate the meals because I only had drinks on but legs of flights."
Ventajas: "Flight details"
Desventajas: "Due to weather we missed connecting flight. Just Fly and Asiana Air would not help us with switching flights. They said the other flights the next day had ‘wait lists’ and said it’s best we just cancel the trip. After doing so, we saw both flights out the next day with ‘wait lists’ online for purchase at an extremely high rate. Never booking through them again."
Ventajas: "It's okay."
Desventajas: "Boarding from Incheon to Manila was a bit chaotic. We did not board by number or group order. Also, the sound system was barely audible."
Ventajas: "Service"
Desventajas: "Limited entertainment"
Ventajas: "Excellent personnel, really polite and helpful all the way"
Ventajas: "Flight attendants doing their best"
Desventajas: "1.Your food quality is declining. I have some second thoughts now referring the airlines to friends.2. Very narrow seats. Not a lot of leg space."
Ventajas: "Crew was very nice and accomodating."
Desventajas: "The temperature in the airplane was extremely cold, even wit h the blanket on I was literary shivering. Other people felt the same, the person next to me kept on her a heavy winter coat with a hood all the time. Seats were extremely tight."
Desventajas: "Always late"
Ventajas: "The food was great and the crew were all very polite and friendly."
Desventajas: "only 3 movies to pick from- disappointing"
Ventajas: "Asiana es lo mejor"
Ventajas: "Food is excellent with great choices and tasty snacks inbetween meals. Staff are short friendly and go above and beyond. Bathroom amenities are good and always clean."
Desventajas: "Entertainment options are limited. The movies and tv selection is small for long distance flights."
Ventajas: "Everything was great. Thank you Asiana"
Ventajas: "Excellent service from ground to in-,flight."
Desventajas: "My check-in luggage was broken. Filed a complaint upon landing and really hoping that Asian could attend to my concern."
Desventajas: "Cramped space and bumpy ride. Was fairly cold the entire flight"
Ventajas: "The leg room and comfort of the seat were noticeably different from other airlines. I enjoyed this flight on the 777 much better than my return flight on an A330."
Desventajas: "The screen for the individual entertainment system was extremely small. The one on the A330 was much bigger and better. Also, the limited choices of in-flight entertainment were disappointing."
Ventajas: "Very polite crew, modern and clean aircraft, lots of leg room, and great food."
Desventajas: "Three of my four flights were delayed."
Ventajas: "Crew was kind"
Desventajas: "Seats were uncomfortable, entertainment was broken, food was bad."
Ventajas: "Nada"
Desventajas: "We took off 1 hour and 20 mins. LATE from Inchon. We arrived at Clark 2 hours late."
Ventajas: "The crew was incredibly nice. They kept the flight quiet which was incredibly appreciated. The only downside was a long wait for luggage in Chicago, but that probably had very little to do with Asiana.."
Ventajas: "Both of my roung trip got delayed for about an hour. The service was very so so compared to Korean Air. I couldn't get tickets through Korean Air because of no ticket available but next time I will definitely look forward Korean Air only."
Desventajas: "Just about everything."
Ventajas: "Great service"
Desventajas: "Dirty plane, floor and table were not cleaned"
Ventajas: "La puntualidad y profesionalidad"
Ventajas: "La atención"
Desventajas: "La comida, algo grasosa."
Ventajas: "Overall great treatment and comfort."
Desventajas: "Might just be me but the staff were a little off coming in their responses and cut me off quickly when trying to answer their questions, but I understandtheyhave a lot of people to deal with."
Ventajas: "I didn't expect there to be a meal & in-flight movies on what I considered to be a relatively short flight. It was a nice treat!"
Ventajas: "The crew was lovely and very helpful. They were attentive and constantly providing beverages. The films were nice and a large selection. The food was delicious and it was overall a lovely flight which was nice since it was over 13 hours in length."
Desventajas: "It would have been nice for slightly more space but it is definitely not the most cramped economy class I have sat in. Additionally, it would have been nice to have different movies from my flight to Seoul but there is so much too choose from that this is not a real issue either."
Ventajas: "Gave alot of food!"
Desventajas: "didn't have much inflight entertainment"
Desventajas: "Flight was again delayed going to and coming from Manila.. Time allotted for transfers from LA to Seoul and Seoul to Manila of 1+ hr. is too short. Security is very strict which is good but you just arrived from one airline and transferring to another airline in 1 hr."
Ventajas: "Movie and entertainment selection were solid. Legroom was decent. Food was above average, but nothing special."
Desventajas: "Seats were uncomfortable, not enough cushion, very bad on a 22 hour flight. Only beer and wine available. very long layover, almost 6 hours."
Ventajas: "Delayed flight for almost two hours while all passengers were already inside the plane( korea to manila) . So hot inside the plane, no air condition, no food, no comfort measures given to passengers. They should have not let passengers to board knowing that there is mechanical problem. It would have been more comfortable if passenger just waited at the airport gate."
Ventajas: "Excellent service at check in and at flight."
Ventajas: "Cabin crew were charming and v. attentive. Food was particularly good. generous with additionals, food ,snacks,beverages etc. Decent leg room , comfortable seats."
Ventajas: "I like the crew and comfort of seats with foot rest."
Desventajas: "I got sick from the food the next day and didn't look me flights running late related to first class people not arriving to terminal on time."
Tomé el vuelo el viernes por la noche, llegué el sábado a Tanzania. Estamos a miércoles y aún no he recibido mi maleta... os podéis imaginar 5 días con la misma ropa y de Safari
Flight was delayed 1 hour
Un gran servicio. Debes estar atento en todo momento porque no hay avisos pero de ahí en más todo increíble.
Desventajas: "Puntualidad"
Desventajas: "Movies , Wi-Fi , Live Shows"
Desventajas: "Puntualidad, tuve que correr para conectar mi vuelo a pesar de estar con problemas de salud"
Desventajas: "Puntualidad"
Ventajas: "Crew was very nice and attentive"
Desventajas: "Leg room on my first flight (longest leg of the trip) was not much and when the person in front of me leaned their chair back, my knees were touching the chair."
Ventajas: "La tripulación fue muy amable"
Desventajas: "No había sándwiches para comprar"
Desventajas: "Filter drunk people. I had a drunk person next to me"
Ventajas: "The crew was great! The entertainment was pretty good too."
Desventajas: "The cabin was WAY too warm."
Ventajas: "Food was good. Crew was kind and gracious."
Desventajas: "Seats were extremely cramped. Once the person in the front reclined their seat it was very difficult to get out of the seat. Also better guidance is needed during boarding. Finally, my hand carry was checked 4 times by 4 different people, which means your staff doesn’t trust their own colleagues."
Ventajas: "La tripulacion my atenta y amable."
Desventajas: "Hubo mucha espera para el check in . El avion no salio a horario"
Ventajas: "La tripulacion fue my amabke y parents en todo momento"
Desventajas: "La espera para el check in y el no salir punctual."
Ventajas: "Excelente servicio"
Desventajas: "Un retraso"
Ventajas: "Great staff and air flight attendants"
Ventajas: "They have a policy of letting kids under 5 board early which was a boon to us! The veggie pasta was really delicious."
Desventajas: "The delay to fly was the only issue"
Ventajas: "Todo estupendo!! Comodidad y atencion 100%"
Desventajas: "Perdida de equipaje mas retrazo de salida"
Ventajas: "Nada"
Desventajas: "Todo mal ídem vuelo anterior"
Ventajas: "Poco"
Desventajas: "Demora sin puertos para cargar teléfono. Sin entretenimiento el servicio a bordo malo."
Ventajas: "El personal muy atento y amable. Las.bolas de chocolate deliciosas."
Desventajas: "La comida era mala no, lo siguiente !!! El unico bocadillo aceptable era el mix y no había se acabaron antes de llegar a nosotros y en el vuelo de zurich a bcn el bocadillo de queso que a mi hija le gustó en el primer vuelo era totalmente diferente y muy malo pero al no haber del mix, no pudimos comer nada de solido, a excepción de las bolas de chocolate que estaban deliciosas. Los asientos super incomodos muy incomodos."
Ventajas: "El pers9nal muy amable mucho. Las bolas de chocolate deliciosas."
Desventajas: "La comida era mala no, lo siguiente !!! El unico bocadillo aceptable era el mix y no había se acabaron antes de llegar a nosotros y en el vuelo de zurich a bcn el bocadillo de queso que a mi hija le gustó en el primer vuelo era totalmente diferente y muy malo pero al no haber del mix, no pudimos comer nada de solido, a excepción de las bolas de chocolate que estaban deliciosas. Los asientos super incomodos muy incomodos."
Desventajas: "El espacio es sumamente reducido."
Ventajas: "Personal 10 puntos"
Desventajas: "Butacas incómodas"
Ventajas: "Ok"
Desventajas: "Ok"
Ventajas: "Personal super atento (en Miami y en el vuelo) y amigables. Muy puntuales con la salida - mi unico punto negativo es que hacia frio durante el vuelo (especialmente para ser un vuelo nocturno) y con la manta no parecia suficiente"
Ventajas: "Durante el vuelo dieron aperitivo/ Comida y Merienda, estando muy bueno todo lo que sacaron. El personal de vuelo estaba mu6 pendiente de servir agua"
Desventajas: "Los asientos no tienen mucha anchura de piernas si mides a partir de 1,87"
Ventajas: "Excelente el servicio de restauración. Muy atentos"
Desventajas: "I was sitting on seat # 25 A : The distance between the seats in rows # 24 and # 25 was about 6 Inches less than between the other seat rows in front of us and across the isle thus making it VERY uncomfortable when the seat in front was in the sleeping condition. Peter M. Endriss"
Ventajas: "Everything except the seats."
Ventajas: "The flight was delayed from Newark to Zurich but they were able to rearrange my connecting flight before landing. The Swiss staff were very courteous and amicable. The food was also tasty."
Ventajas: "Good staff, good boarding, good announcements"
Desventajas: "The chairs are so small!"
Desventajas: "It was very late, with us on it."
Ventajas: "The crew was excellent. They were very efficient and went about their duties without disturbing the passengers."
Ventajas: "Friendly Staff"
Desventajas: "N/A"
Ventajas: "la comida estaba deliciosa de las mejores que me he comido."
Desventajas: "el olor de otros pasajeros fue dicifil de soportar"
Ventajas: "es uno de los aviones más cómodos en los que me volado y soy un viajero frecuente realmente excepcional el avión y la atención."
Desventajas: "todo perfecto"
Desventajas: "Seats were a little uncomfortable, not the leg room but they just felt a little worn down and tilting forward"
Ventajas: "Es comodo, amplio gracias a los respaldos finos, y tienen detalles como el desayuno y una chocolatina. Muy limpio. Detalles con los niños."
Desventajas: "Personal muy profesional, pero muy serio en ocasiones."
Ventajas: "We liked the chocolates, the little things matter. We liked the timing of the flight."
Desventajas: "The seats were old and uncomfortable and the arm rests did not go all the way up."
Ventajas: "good food, excellent entertainment selection"
Desventajas: "late boarding, late take off, missed my connection"
Desventajas: "Seating and foot space was uncomfortable to me."
Ventajas: "The crew really went out of their way to accomodate and made sure I found my seat, was entertained and was comfortable throughout my flight."
Desventajas: "It was delayed a little."
Ventajas: "Yo siempre cojo vuelos del grupo del Lufthansa (que incluye tambien el SWISSAIR) y siempre estoy muy contento con todo que ofrecen."
Ventajas: "Yo siempre cojo vuelos del grupo del Lufthansa (que incluye tambien el SWISSAIR) y siempre estoy muy contento con todo que ofrecen."
Desventajas: "I had a good seat, the plane was comfortable and the crew was nice"
Ventajas: "Night flight. Food is fine."