Encuentra vuelos baratos desde los Países Bajos a Nueva York

Ventajas: "The flight itself was fine. We had a two-hour delay due to a mechanical issue, but the crew took care of it as quickly as they could."
Desventajas: "It was just a relatively quick, unremarkable flight."

Ventajas: "Lo que me gustó que ma tripulación abrió la puerta trasera para que bajaremos xq estaba muy lleno"

Ventajas: "Vuelo cómodo. Espacio entre sillas suficiente se agradece"
Desventajas: "El premio del tíquets alto."

Ventajas: "The crew was very nice and friendly. I was not expecting walking down to the tarmac to board the plane. But flight was uneventful."
Desventajas: "Checking in didn’t open until 2 hours before plane was scheduled to take off. Really? We got to airport early so we could eat dinner. You are depriving the airport of revenue. Not to mention we had to stand there for over an hour. And then just one agent showed up. Terrible service and planning."

Ventajas: "Love the service on Alaska. Crew were incredibly nice!"

Ventajas: "Guess what, we took off and arrived on time!"
Desventajas: "Attitude of staff, cleanliness of cabin, actual cod fish (not tilapia/suay) etc. For dinner. Good Swedish scotch too"

Desventajas: "the staff constantly refused to help when they could and provided wrong information that caused me to miss my flight. i will never book through kayak because of this experience."

Ventajas: "The food was great and the staff were excellent."
Desventajas: "The entertainment selection was limited and there were no live channels - just prerecorded content"

Ventajas: "Made an effort to avoid the turbulence."
Desventajas: "Bumpy ride."

Desventajas: "No sabia cuando compre el boleto que esta era una linea aerea de bajo costo. No hay servicio a bordo"

Ventajas: "Muy bueno el sistema de entretenimiento a bordo"
Desventajas: "No sabia que cobraban todas las bebidas"

Desventajas: "Didn't make connectingflight due to a bomb alert at airport. sAS didntgive any support with either food or hotel. Stuck in Copenhagen for a day and night."

Desventajas: "I order through Kayak, which took me to priceline...Got my ticket and thought everything was fine...Until I got to the airport, apparently I got a SAS lite ticket and they charged me to check 3 bags 210 Euros...Unreal. I think its pricelines fault because they did not even offer bagage as an option..."

Ventajas: "Puntualidad"
Desventajas: "Un poco viejo el avión"

Ventajas: "Late delay and no service from flight staff"

Desventajas: "The 70 euro bag check fee"

Desventajas: "My 1st experience on SAS & everything was late: takeoff over an hour late, and upon arrival in CPH we were delayed again to exit the plane because they couldn't get the skyway door attached to the plane."

Desventajas: "Bag drop line was over 45 min. Only 2 attendants. Flight was late taking off. Baggage fee was outrageous. Site said 1 free bag, but that is carry on only. Checked bag was €70!!!! The flight was only $85."

Ventajas: "Igual a todas las aerolíneas regulares"
Desventajas: "Que sea una aerolínea promedio, sin valor añadido"

Ventajas: "Nothing."
Desventajas: "Flight was cancelled upon check in without any prior notice. Was forced to wait three hours in line for them to reroute to flight twelve hours later. Staff was rude, unapologetic, demanding and incompetent the entire time. Flight was packed, uncomfortable and smelled terrible. Flight was rough, landing was rough. Terrible airline."

Ventajas: "SAS is the best airlines !!"

Ventajas: "Quit a lot space for domestic flight"
Desventajas: "No drinks no food. We pay a lot of money for seat"

Ventajas: "Crew was efficient; cabin was clean."
Desventajas: "Seating was tight and uncomfortable. Seat cushions felt thin, we could feel the seat frames, and there was too little space between the rows. Food was lame and over cooked."

Ventajas: "Even though this was an older model plane, the cabin at least did not feel like an oven, which was the case when we flew SAS to Copenhagen."
Desventajas: "This was a 9 hour flight where if the lights were off, a baby would sleep. Instead, the lights were left on to encourage the purchase of food/drink and airmail knick knacks."

Desventajas: "During online check in and through the website, I was informed that I would be able to have one free checked bag. I was never prompted that I would have to pay additional. However, when I arrived at the airport, I was told that I had to pay an additional $75 to check my bag in even though my boarding pass stated I was able to check in one bag. I was then pushed back and forth through the airport to complete this process. I would have liked to be given warning if I had to pay any additional costs."

Ventajas: "Temperatures was good not very hot. Has a handicapped bathroom."
Desventajas: "Cabin light was only slightly dimmed during the 8 hrs flight. Then instead of gradually brighten the light. They just flip the switch to full blast. I think they are trying to sell you more duty free than letting their customers rest. Not ok!"

Desventajas: "Crew was rude. Had to ask 3 times for a drink before I actually got it and they snarled at me about having to pay. I didn't care about paying, at that pout I would have paid $100 for some water. Seats are RIDICULOUSLY small and when the person in front of you puts their seat back it's impossible to do anything. Forgot having your tray table down."

Ventajas: "Staff seemed nice. Boarding didn't take too long even when I was selected for a random check."
Desventajas: "The air conditioning didn't go on until take off. There were no options for food. All alcoholic beverages were not complementary and priced too high. I got sick after eating the meal that was provided. i reserved a seat but at check in the computer assigned me a different seat number. I was flying with a family member and instead of sitting next to them I had to sit next to a stranger."

Ventajas: "A bottle of water along with the standard pillow and blanket at each seat. Never had a long line for the bathroom (dumb luck?)"

Ventajas: "Food and movies were great!"
Desventajas: "Couldn't afford a seat with leg space."

Desventajas: "I didn't.t like your movies selection? Not very current. the food was awful. Not being able to book a seat until I arrived from Amsterdam."

Ventajas: "as advertised - premium economy"
Desventajas: "no complaint or concern"

Ventajas: "Quick and easy, nice cabin crew. I experienced no difficulties before or during this flight."
Desventajas: "We did not get food in this flight, it was not necessary because it was only a 1h 25m flight, so I cannot rate it."

Ventajas: "The entertainment system is top notch. And the food was actually good. The crew was very friendly and helpful."
Desventajas: "Couldn't use the WiFi without paying extra, even on an international flight. The seats are among the most uncomfortable I have ever flown in. There is so little room that it is virtually impossible to sleep, even on an 8-hour flight. The purser's English was atrocious, nearly incomprehensible, and he didn't seem to care whether anyone understood him or not."

Desventajas: "I lost my luggage!!!"

Ventajas: "Food good; nice drinks selection; no food available on demand"
Desventajas: "Inattentive service; few entertainment options"

Desventajas: "I was traveling with two small children (my grandchildren ). The crew was unhelpful and unfriendly . I don't think I will fly SAS again"

Ventajas: "Crew was super sweet!"
Desventajas: "Food"

Ventajas: "Connecting flight from Hamburg was late so gate personnel graciously gave me an upgrade."

Ventajas: "Very professional and accommodating staff. Acceptable food. Efficient and on time boarding."
Desventajas: "The seats were comfortable but legroom was too little to get comfortable on such a long flight."

Desventajas: "Check in took two hours! Gmhad to wait in line to "check" our bag and then wait in another to "pay" for our checked bag and get boarding passes. Very inefficient."

Ventajas: "Punctual"
Desventajas: "I had the same seat as I originally chose, but my husband's seat was changed without any consent and he had to change from the isle seat to the middle seat. Due to this, he could not sleep at all in 8-hour flight. I bought the ticket well in advance and chose the seats, and that was all in vain. I have no idea why it happened, and we are very disappointed."

Desventajas: "I missed my flight due to car troubles and has been very difficult in trying to get a refund for my flight. SAS was very unhelpful at the airport I had to go to Delta and purchase and entirely new flight!"

Ventajas: "Food good, comfortable plane, smooth flight, on time, baggage handled properly"

Ventajas: "Crew was excellent"
Desventajas: "Was put on standby because all passengers could not wait in gate area after checkin. Stood in public hallway for nearly an hour - no seating in area where told to stand."

Ventajas: "Nothing , it was terrible flight ."
Desventajas: "I bought full price ticket, not STAND BY SAS DIDN'T LET CHECK IN MY FLIGHT FROM RIGA to SAN DIEGO. So I have problem everywhere . In Oslo I was waiting for my seat more than one hours. I very often was SAS, it was good, but never ever I will use this company again."

Ventajas: "Quick boarding and unboarding! Made up the time when we left a little late."
Desventajas: "Didn't get a little back of pretzels ;)"

Desventajas: "I was sitting next to a girl who was not part of my family who got airsick 3 times on the flight. The first time I told the airline attendant and she brought a large plastic bag and some paper towels. The girl but her used airsick bag inside the large plastic bag. I tied the top and put in next to me near the aisle because I expected the attendant to come pick it up. The attendant told me I had to take it to the lavatory and dispose of it in there. It was very hard to get the large plastic bag into the small trash receptacle because it had fill with air. I asked the attendant for another airsick bag but she never brought it. The girl got sick again and she used my airsick bag. While walking the bag up to the lavatory, I asked a different attendant for another airsick bag. They just told me I had to dispose of it in the lavatory and never brought another airsick bag. I had to ask someone for their airsick bag because the girl got sick a third time. I can not believe the horrible service on this flight! The poor girl was crying because she felt so sick and there wasn't anyone to help her. I did what I could but I felt something could have been done by the crew. I will think twice before I reserve another flight on SAS."

Ventajas: "Efficiency, confidence, promptness"
Desventajas: "The meals were mediocre and should be up to the standard of the rest of SAS service. The selection of movies could have been wider. They do help pass the time."

Ventajas: "Fue un buen viaje, puntuales y tuvieron cortesia a la hora de acomodar a las personas"

Ventajas: "Tripulación amable"
Desventajas: "Comida, algún regalito para los niños, no cobrar las cervezas, x lo menos una x el retraso, vino para comer"

Desventajas: "The first plane was absolutely filthy. I paid for Wifi and when connection was spotty put my laptop down still with half of the data I purchased unused, but then it wouldn't let me back on later. Food was awful. On the first flight they skipped me for drink service entirely."

Desventajas: "El embarque un desastre"

Ventajas: "When I think of international, I think of the huge airplane with 3 rows of seating, an extra inch of leg space for us economy flyers ...this was basically a domestic airplane and the staff was polite but nothing over the top."
Desventajas: "Squished like sardines. And my luggage is broken."

Ventajas: "Fairly comfortable flight once they fixed the air conditioning while we waited on the HOT plane."
Desventajas: "Could not get a crew member to respond to the call button. We got what was left for a dinner meal, no choice. Handed a ‘hot pocket’, no napkin, no drink. My headphone jack partially worked—ear buds fine but the internal connection was not working well—sound only from 1 ear bud. Not pleasant for watching or listening to entertainment."

Ventajas: "Los retrasos en los dos vuelos ida y vuelta, deberían compensar de alguna forma el incumplimiento de los horarios."
Desventajas: "Deberían dar algún snack ya que el precio no es barato para no poder darlo. No lo recomiendo"

Ventajas: "Food was delicious. Plenty of space to stow carry on baggage. Comfortable seats."
Desventajas: "Nothing to add"

Ventajas: "Great flight"

Ventajas: "Basicbflight. Got us there."
Desventajas: "Late leaving resulted in huge rush through transfer in Dublin. Not really a fan of the "just go ahead and board" approach, bit it seems to work."

Ventajas: "Quick efficient"

Ventajas: "It was smooth. The flight felt like it went by pretty quickly."
Desventajas: "Honestly, nothing jumped out at my about this flight. All I remember is that it was not a bad experience."

Ventajas: "Average economy for a 90 minute flight. Crew were cheerful."
Desventajas: "They don't have a free drink service like most European airlines."

Ventajas: "Entertainment was OK. Ground and air crew were understanding and professional."
Desventajas: "Plane was more than one hour and a half late boarding. During that wait, did not provide any information on expected length of delay. After landing, baggage kept rolling off plane for more than one hour, and my bag didn't arrive. At least three other passengers were in same situation - waited more than one hour for bag, and it didn't arrive after all."

Ventajas: "The entertainment system was great."
Desventajas: "The staff was rude, only came through with drinks once on a 7-hour flight! And they were rude about everything."

Desventajas: "No complimentary refreshments offered, not even water."

Ventajas: "El vuelo salió 40 minutos tarde"
Desventajas: "Asientos normales"

Desventajas: "Poor gate service, insufficient information on flight, which was flown by Aer Lingus."

Ventajas: "Baggage claim assistant Peter in Dublin was very helpful"
Desventajas: "I asked the person checking and tagging the bags in Budapest to make sure they came off in Dublin for 24 ht overnight layover - I told him twice and he nodded agreement and then tagged them WRONG!!!!"

Ventajas: "The staff were so, so helpful and made sure we were all as comfortable as possible. I liked all the snacks and drinks and the no charge for checked bags. (A big help after a long trip and short on $!) And the best part? They dealt with U.S customs before we left Dublin so that we didn't have to deal with the long lines in Boston. So grateful!!!"
Desventajas: "My entertainment screen froze every time I tried to play a game, had to reset a few times before I gave up."

Desventajas: "There were absolutely no vegetarian meals. All flights should at least have a few extra just in case someone needs some. After I refused the meal, I didn't even get water or anything. I was given a nauseating wrap with tea towards the end of the flight. I'm not even sure how that was expected to be edible. Unbelievable, I will not be flying Aer Lingus again."

Ventajas: "nothing"
Desventajas: "We just returned home to New York from our trip to Amsterdam and Ireland. The trip itself was amazing despite the sub par customer service we received from Aer Lingus that definitely put a damper on our vacation. Our flight on Wed July 19th from NYC to Amsterdam went off without a hitch until we claimed our luggage, my brand new suitcase was covered with stains. Very disappointing but we went on to enjoy our time in Amsterdam. The real problems began when we flew from Amsterdam to Dublin, first we were seated all over the plane and worst of all when we arrived my husband's bag was lost. We went to customer service and completed the paper work. Everything my husband had for the trip was in that bag. Aer Lingus only texted him once and after that he had to call every day to check the status of his bag. Instead of exploring Dublin, we had to spend Sunday shopping to get him clothes for the trip. No word from Aer Lingus. Monday morning July 24 he calls to find the status of his bag. It was found in Amsterdam and was to be flown to Dublin and shipped to our next stop in Kinsale. We arrived Monday evening to find that the bag had not been shipped. Again no word from Aer Lingus. My husband called to find out the status and made arrangements to pick the bag up when we were flying back to NYC. We were happy the bag was found but my husband still was without all of his belongings for our entire trip. On Thursday July 27 we arrived at the airport early to retrieve the bag before we checked in to our flight. We were dismayed to find that there was not a person to talk to but a phone on a column to call to get help retrieving the luggage. There was a queue at the phone with people ahead of us in similar situations. Finally someone came out to escort my husband to get his bag. We were traveling with our son, and again our seats were scattered about the plane. There was no one at checkin to help us, and we didn't get help at the gate. So we had to sit separately for the 6 hour and 30 minute flight. When we claimed our bags, my bag now had tears along with the stains. This was a brand new suitcase and it is now ruined. My husband says he will never fly Aer Lingus again and this was the worst customer service he has had in his life. The customer service was virtually non existent."

Ventajas: "Flight went smoothly, staff were pleasant, seat was fine, entertainment worked well"
Desventajas: "The overall feel is that the staff are very rigid about their rules. They come down the aisle at their appointed times, but never just check up to see how people are doing. The rule about registering for a vegetarian meal 72 hours advance is ridiculous. there should always be meat-free options for people, not just vegetarians. The flight attendant was kind enough to find some fruit salad for me, out of the crew meals, but she shouldn't have to. in general they don't feel very warm or inviting."

Ventajas: "Truly lovely employees at every step of the trip Tasty food!"

Ventajas: "in flight entertainment was diverse and kept me occupied. the food was quite good, and free since it was a transatlantic flight. smooth flight and pleasant crew"
Desventajas: "Boarding is very haphazard and disorganized. Somewhat the airlines responsibility since they could keep it more controlled by enforcing what tows they will allow to pass. I couldn't do an online checkin with any of my Aer Lingus flights. As a result, my partner and I had seats far from each other and at the back of the plane."

Ventajas: "Friendly staff. Made efforts to assure passengers there were arrangements made for them in Dublin due to our late departure."
Desventajas: "I rated food and entertainment as 1 star since there is no N/A option. Our short flight did not provide them."

Ventajas: "i liked nothing from the experience on this leg or the journey. I was frustrated and angry."
Desventajas: "The check in procedure in Amsterdam took almost two hours. Then I was late to the gate. There was no assistance getting to the gate for none of the passengers who experienced these delays."

Ventajas: "I liked the in-flight crew. They were very pleasant and helpful!"
Desventajas: "The delays! The check-in app was down and the ladies at the desk didn't seem to be in any hurry to make sure we didn't miss our flight. It was the worst experience."

Desventajas: "Baggage lost for mere one-hour flight from Amsterdam to Dublin with extended delay before it was recovered."

Ventajas: "I understand the need for rules, but delaying 250 People because three idiots check baggage and don't show up is absurd. You need to have your own people on site who can take it off. I'll never fly you again."
Desventajas: "Further, you did little to ameliorate the situation for those stranded. I appreciate the hotel, but air Canada, united etc ALL offer cash compensation for delays caused by the airline..you didn't even offer an onboard drink. Also, the flight to JFK left 10 minutes after we landed: you should have held that flight rather than cost us all time/money/stress!"

Desventajas: "Everything from start to finish incompetent."

Desventajas: "Plane was late tv didn't work"

Ventajas: "There were plenty of things I liked about the flight itself like the food and the attendants."
Desventajas: "THEY LOST MY BAG!!!"

Ventajas: "Entertainment was a good distraction. Would have been nice to have different choices in each direction. Also easy to understand announcements in the terminal as opposed to in Newark."
Desventajas: "Tickets were a bit pricey. The offer to upgrade was tempting but the smallest amount that could be offered was more than I was willing to pay. Your offer should say "make us an offer over $200."

Ventajas: "We were only 7 across in Economy so that was comfortable. We also got feed. no surcharges! I slept so didn't check out the entertainment."

Ventajas: "On time"
Desventajas: "Video did not work properly."

Desventajas: "Late, change plane, no entertainment."

Ventajas: "I will say the Airline seems to run a very professional operation."
Desventajas: "They NEVER transferred my luggage to my final destination. We spent four days in Dublin without our luggage. Aer Lingus still is looking for it according to their web site. We found it here in Fort Lauderdale right where we departed from. As one can imagine, it makes for a terrible trip when your missing your things. Especially warm clothes..."

Ventajas: "The crew was nice."
Desventajas: "Headphone jack was weird, only worked in one side. Entertainment options were poor, and highly edited. My luggage was bent on the top when I got to Newark."

Ventajas: "vuelo confortable y agradable"

Ventajas: "On time departure and arrival"

Ventajas: "comfortable seat in economy class flight not crowded"
Desventajas: "no food or drink, unless I was willing to buy a bottle of water for $3."

Ventajas: "Overall an excellent flight. Boarding was quick and easy, cabin service attentive, and everything was efficient."

Ventajas: "Friendly crew. Seats were comfortable"

Desventajas: "There wasn't any food choices for people who are vegetarian. Needed more soft drink options and a lot more blankets to go around."

Desventajas: "There wasn't any good food options and there was a charge for everything. Not good....."

Ventajas: "Not much"
Desventajas: "1. BA said I couldn't get a seat before 24 hrs before. Then when I tried to get a seat assignment I was told (by email) to contact Aer Lingus. Aer Lingus said that I should have called before 24 hrs before, and that seats were now in control of the gate (this still 22 hrs before flight time). Total lack of coordination. 2. At check-in I was first told that my bag was too big for carry-on, although BA had accepted it. I shrunk it down. Then I was told it weighed too much at 15 kg. When I asked why BA accepted the weight I was told BA's weight limit was different. 3. Net net, if BA is "arranging" the flight through a code-share it should have responsibility for insuring I am treated like a BA customer. Aer Lingus' customer treatment leads much to be desired."

Ventajas: "Worst experience flying of my life and I've flown quite a lot. Showed up for my flight in Amsterdam to a connecting flight in Dublin to sfo for Christmas. They told me I didn't have a seat on the ams-Dublin flight. Waited and asked everyone with aer Lingus who was available which was one woman who ignored me as much as possible whether I would make it home for Christmas. No info given. Finally got thrown (literally) a ticket after the plane was completely boarded. Barely made my connecting flight in Dublin. Arrived in sfo and my luggage never arrived. A week later, after countless phone calls, bag descriptions, and headaches, my luggage was located in Dublin. I just received my bag today with everything I needed for Christmas but didn't have. Basically aer Lingus ruined my Christmas 2016 and I still can't figure out who to log a complaint to. Worst airline ever."

Desventajas: "Due to some circumstances I had to cancel my trip. Because I booked through a third party I was unable to get a refund or any recompense without ~$200 in fees, so I had to abandon the tickets, I was really looking forward to the trip and i was disappointed I couldnt do anything to salvage them."

Ventajas: "We liked the US pre-clearence process that saved us a bunch of time. The meals were great. The plane was very new and clean."
Desventajas: "Drink service needs improvement. They only came around twice and even after several requests we finally had to seek out a steward to get beverages. The earbuds are very poor quality. We took 2 different flights, each with a different style earbud and they both had terrible sound quality. There is a great Entertainment collection of movies and music but the earbud quality made it difficult to actually hear music clearly or even sound for the movies."

Desventajas: "The crew was very interested in gossiping instead of assisting their first class passengers. I sat with the same trash since the 2nd hour on a 6 hour first class trip. The entire first class cabin all had their call lights on which were ignored for over an hour. If you asked for anything they seemed to be annoyed they had to stop talking to each other. The cabin was also very warm to be an international flight."

Ventajas: "The crew was amazing and the service on board was above and beyond. Boarding fast and orderly and the seats are super"

Ventajas: "Crew was great"
Desventajas: "Communication about fueling issues at Schiphol airport could have been better; 4.5 hours delay were terrible, the inflight entertainment system in our row was out of order, lights flickered throughout the flight and the kids meal was stale bread with cold cuts."

Ventajas: "767 300 was clean and staff wasn’t fussy."
Desventajas: "Staff seemed disinterested in passengers and boarding was extremely disorganized. Flight was also delayed because of a missing passenger. Not sure how that happens."

Ventajas: "the crew was so helpful. Although the wifi was a little slow the pilot and the crew tried to fix it, and eventually, we were able to stream the world cup semi-final match,"
Desventajas: "not too many options for entertainment. that's it!"

Desventajas: "El vuelo salió 1:30 hrs tarde, trastornandome todo a mi llegada a Madrid"

Ventajas: "El personal muy bueno pero deberían ser los avisos en español y las películas también. Por lo demás muy bien. Gracias"

Ventajas: "Comodidad,trato,puntualidad"
Desventajas: "Se retrasó mi maleta"

Ventajas: "Loved the personalized tv in front of me and plenty of space above me in the middle seats!"
Desventajas: "There were no snacks"

Ventajas: "The fligth."
Desventajas: "The check_in"

Ventajas: "Overall things during the flight we're organized well, the flight was safe and the crew was friendly."
Desventajas: "One suitcase did not arrive in Iceland for two whole days after the flight and the attitude of the company on this matter was too nonchalant (as if it happens all the time and no one should make a fuss). Also, boarding was from a gate not suitable for such a large amount of people"

Ventajas: "The service I received on the flight was great...and the onboard movie selection was a plus."
Desventajas: "My ticket said that boarding began at a certain time,and it didn't happen for at least 20 minutes after that time."

Ventajas: "Allowed early than standard check-in. Pleasant counter staff. Nice to have beverage offered twice. New plane with reasonable choice of free movies. Boarding was efficient and smooth."
Desventajas: "Only water, apple juice, or orange juice were offered. No snacks were offered like all other airlines we have flown in recent years."

Desventajas: "My laggade not arrived - both of our bags , my and my husband . There are all of hot closes there . It not possible to begin a trip in Iceland without special equipment !!!"

Desventajas: "Flight delayed"

Ventajas: "Boarding was efficient. Very comfortable seats. Crew was very attentive."
Desventajas: "Check-in could have been better, it took much longer than needed. Knowing that meals would not be served, there was therefore very little time to eat something first and by snacks for the flight, despite the fact that we arrived more than two hours ahead at the airport."

Ventajas: "I liked that they provided bottled water when boarding. The seats were comfy and had sufficient leg room. The crew was friendly."
Desventajas: "I think that for a flight of this length, a complimentary meal should have been provided. I had to purchase a meal. While it was satisfactory, I felt that $15.00 was excessive."

Ventajas: "See previous review.. Best of the best."

Ventajas: "price"
Desventajas: "boarding is so unorganized, small seats, no snacks or anything on transatlantic flight only good thing is getting off the plane when you arrive!!!!"

Ventajas: "The entertainment on the seat computer is excellent - lots of choices."
Desventajas: "This is a fairly short flight, but, as usual, the leg room is insufficient, and I'm only five feet. I felt bad for my six foot husband."

Ventajas: "I loved the informative videos about Iceland! I had planned to watch them all, but my video screen stopped working for awhile. I thought about switching seats, but I ended up sharing headphones with my boyfriend and watching some movies instead."

Ventajas: "The price was good"

Desventajas: "Baggage claim took over 1 hour."

Ventajas: "Good entertainment and nice staff."
Desventajas: "Changed the security at Schiphol which made it so much longer."

Ventajas: "I liked the communication with the passengers. I also liked the movies available. The cabin had a decent amount of leg room for me, I'm an avg sized person I would say."
Desventajas: "I didn't like the prices for food. A bit high for a baguette with just bread cheese and one slice of ham. It was very good but pricey. Also, boarding is disorganized. They call everyone at once, not by rows, so it gets congested FAST."

Ventajas: "Personnel at counter and on flight were outstanding. Very nice, great service attitude, smart, well-trained."
Desventajas: "Boarding was a bit chaotic."

Ventajas: "I like the route going through Reykjavik so that we can avoid New York and Chicago connections."
Desventajas: "No food servedl"

Ventajas: "The crew was excellent, never heard a negative comment. Helpful and courteous. Flight was delayed from Amsterdam, but did not cause a problem with our connection at Iceland."
Desventajas: "Very crowded and disorganized at Amsterdam. More of an issue with both airports lack of people capacity than Icelandair operations."

Ventajas: "Comfortable seats and boarding was quick."
Desventajas: "No air control when we got hot, the stewardess was too efficient and kept taking our drinks, you have to pay for food and teh in flight movie wasn't over by the time the flight was over so I didn't get ro see the whole movie."

Ventajas: "Had tunnel loading, boarded flight from back of plane, and called out the rows to board."
Desventajas: "When we got to the gate in Amsterdam, there were only about 25 seats in the waiting area for a 767 jet. Most people had to sit on the floor or stand, which was difficult for my 81 year old aunt. You really need more seating."

Ventajas: "The entertainment system worked well."
Desventajas: "My flight leaving Amsterdam was delayed by two hours. Luckily, in an odd way, my connecting flight to NYC was also delayed by 1 and a half hours. I did not realize that we had to PAY for our food, so I ended up being hungry and not eating anything for the entire journey. We stayed on the Tarmac at jfk for close to an hour waiting for our gate to be open. And finally, all three of my bags did not make it New York. In fact, I'm still waiting for them. Very disappointing."

Desventajas: "Transfer between flight was very chaotic and terminal appears to be makeshift --- but i guess it's an improvement on NAS Keflavik."

Desventajas: "Gate area was cramped and a little chaotic"

Desventajas: "Flight cancelled because of a mechanic strike. Airline didn't tell us this, just kept delaying the flight. Passengers didn't know of the flight cancellation until we got to the gate (4 1/2 hr after scheduled departure). I strongly suspect they knew all along that the flight was going to be cancelled. A little advance notice would have given us a chance to make other plans. We flew out the next day on Delta (a far superior experience)."

Desventajas: "Plane over 1 hour late taking off. Never communicated why the wait. NO PLACE TO SIT AT AIRPORT!!!!! Cold hard cement to sit on with major construction going on. Standing in line almost 2 hours because of no updates. So we had no idea when plane was ready to leave. So we all felt like we could leave to go get food or coffee. Then we finally get on Plane and the entire entertainment system is down. No movies or way to charging phones etc!!!!! For a 6 hour flight that was so frustrating!!!! Then you would think that Icelandair for all the problems would at least comp our meals and drinks!! NOPE!! Pay full price. Flight attendance were great! But we only doing what they were told. I would not take this airline again."

Desventajas: "1. USB charging port not working 2. entertainment console not working (flight staff offered limited iPads to use instead. By the time I asked, they were not available anymore) 3. on top of these, couldn't find a place to plug my laptop It's really a bummer for such a long flight. Totally opposite experience from my last flight before the transfer (also from Iceland Air)."

Ventajas: "I really liked watching the Unique Iceland videos!"

Ventajas: "Good entertainment selections (TV, Movies, Music, etc)"
Desventajas: "Boarding the plane was poorly planned. A lot of people crowded the gate before the flight was ready causing a massive jam of customers. Only one employee was taking tickets when two could have been used to speed up the process. Would like a free in air snack. Pretzels, peanuts, anything."

Ventajas: "comfort and staff"
Desventajas: "MY entertainment only had one speak worker. My hsband's did not work at all. The USB prot did not work. No food"

Ventajas: "The entertainment had a good variety. I liked that the seats each had a USB plug for your phone to charge while you were flying. I liked that they made deals for drinks, ie. buy two for a cheaper price."
Desventajas: "No free alcoholic drinks."

Ventajas: "We landed on time and I received my check baggage within minutes of arriving, too. Very impressed!"

Ventajas: "The flight attendants on the flight from Amsterdam to Reykjavik was excellent."
Desventajas: "The seats in business class were not very comfortable and did not stretch enough. I had requested veg food but it was not available on both legs of my flight from Amsterdam to Boston. Even if they did not receive my request for some reason, they should have at least one veg option in their menu."

Ventajas: "My luggage arrived soaking wet!"

Ventajas: "Free pillow"
Desventajas: "Boarded late. Rudest desk agent of all time- she had the nastiest attitude and was rolling her eyes at our requests. I was so surprised anyone with this position could act in such a manner. It was also very difficult to communicate with her- I am not sure why she was put in that position when the line for check in was extremely long. She was taking her sweet time, almost purposely trying to annoy people. People were complaining because of the wait time, people needed to drop off their bags/get their seats, etc. This lady was so unprofessional I wouldn't have minded waiting until the next day to catch my flight back so a different employee could accommodate me."

Ventajas: "Nothing"
Desventajas: "Rude staff at AMS airport made it very uncomfortable, she was unwilling to be polite and had the nastiest attitude. She was almost screaming at me. The flight from Reykjavik to NYC was torture. First, it was delayed. Then we boarded a plane completely and had to unboard, walk across the entire airport to a new gate, wait for the new plane, again delay, and finally board after 3 hours of misery. I really liked IcelandAir on the way to Europe, but the way back to the US was terrible and I will steer clear from purchasing a ticket with this airline next time."

Ventajas: "I love Boeing airplanes."

Ventajas: "Not much"
Desventajas: "Had to pay for food ,with no USA dollars option. No snack provided especially when you did have passengers with peanuts allergy. No blankets provided and had to pay for ear plugs for a limited entertainment. Not too friendly flight attendants cceptable on an international flight."

Ventajas: "Fast boarding. Ontime flight"
Desventajas: "Food"

Ventajas: "Great service, fantastic staff, yummy food"
Desventajas: "Im large, so the seats are a little cramped"

Ventajas: "Great service, fantastic staff, yummy food"
Desventajas: "Im large, so the seats are a little cramped"

Ventajas: "The crew was really great, seats like in any Airbus (I guess better then Boeing)"
Desventajas: "Very old movies as entertainment."

Desventajas: "The food was very poor, the staff hardly offer any liquids through out the flight."

Ventajas: "A very average experience. Nothing amazing."
Desventajas: "Flight was very delayed, crew at the counter would not give updates or be kind enough with the situation."

Ventajas: "The dinner was ample for airplane food."
Desventajas: "The seat was horribly narrow with little legroom and too much recline (barely room for tray table when person in front of me reclined, and the screen was in my face without being able to change angle). Crew could have been more attentive and generous with water. Beverage service rather limited."

Desventajas: "Buen servicio aunque salió 5 minutos después de la partida. Viaje cómodo y tranquilo"

Desventajas: "No vegan meal, although specified at booking, broken entertainment center, lost luggage."

Ventajas: "Tripulación agradable"
Desventajas: "Comida y entretención"

Desventajas: "Landed at the wrong airport. No compensation from the airline"

Ventajas: "The crew was good"
Desventajas: "Our flight was delayed both ways and we were late for connecting flight and stayed at hotel for 1 night"

Desventajas: "touch screen didn't work,"

Ventajas: "Everything went good. Thank you."

Ventajas: "Quick flight"
Desventajas: "Quicker access to gate"

Desventajas: "Arranging the connection flight to wait for us, we were only few min late"

Ventajas: "The flight was short and the crew was nice."
Desventajas: "There was no entertainment for the short plane ride."

Ventajas: "Very well organized airport, very easy to get to the gate for transfer."

Ventajas: "The food, crew, entertainment"
Desventajas: "Boarding was completely awful"

Ventajas: "Direct flight"
Desventajas: "Long flight."

Desventajas: "El vuelo salio tarde y perdieron mi equipaje"

Desventajas: "me obligaron a facturar mi equipaje de mano, y lo perdieron"

Ventajas: "Boarding went pretty smoothly and quickly"
Desventajas: "The staff seems to be lacking the enthusiasm and warmth towards the passengers."

Ventajas: "New airplane."
Desventajas: "100% full"

Desventajas: "Se atraso la conexion en Varsovia, la señorita recibio la informacion del restraso despues que yo. Me dejaron mis maletas a pesar del retraso y que habia pagado por llevarlas. Luego el servicio de Grund Global que les maneja el equipaje a LOT muy pero muy mala... nunca contestaron el telefono, por lo que no pude hacerl el reclamo del equipaje para darle seguimiento. Luego me encontraron mis maletas pero yo viaje el 4 de agosto al Delta del Danubio por lo que fue imposible que me las llevaran a la ubicacion. Una maleta llego a Bucarest el 6 y la otra el 8 de agosto. Dos dias antes de mi proxima parada en Europa (Italia) cuando llegue al aeropuerto a recoger el equipaje, nuevamente nadie respondio al telefono, por lo que tuvimos que acudir al personal del aeropuerto para que yo udiera entrar al area restringida a recoger mi equipaje. Muy tardado y dificl localizar a alguna persona que me pudiese apoyar en la recuperacion del equipaje."

Ventajas: "Los aviones buenos y limpios."

Ventajas: "N/A"
Desventajas: "My family and I traveled to Poland several times using LOT Airline. They lost our luggage not once or twice, but three times. Each time, we were without our luggage for nearly a day and half. We are no longer using this airline. Also, their TV monitors/remotes lack accessibility as they do not offer closed captioning features for the deaf/hard-of-hearing. Another strike."

Ventajas: "Quiet flight, no issues"
Desventajas: "Not a Lot plane. A Neos charter plane leased by Lot. Italian crew."

Desventajas: "I bought my inlaws tickets with a shorter layover and it was horrible. It took them ‘much longer to get home. There was no plane waiting for them in Budapest and they got re-routed to Vienna. Which then took them to krakow. They had to take off their luggage everytime they got off the plane and they are 80 years old. There were no escalators or elevators. The airlines lost one of their suitcases and promised it the next day and they have not received it yet. Horrible flight."

Ventajas: "Scheduling"
Desventajas: "No food options without meat Food options.they didn’t let me check in in advance. Said there was a technical orooblem. They also didn’t let me choose a special meal in advance or save my selections. There was no option on board without meat. Unacceptable."

Ventajas: "Good crew."
Desventajas: "The plane was late and somewhere along the line my luggage was lost. Either here or before that."

Desventajas: "Super"

Ventajas: "Meals were surprisingly good. Dreamliner."

Ventajas: "Movie options were great and there were outlets for electronic plugin. Dinner was much better than I expected!"
Desventajas: "We waited in a really long line for a really long time before boarding started. Often the flight attendant was moving so fast with the cart that it hit my arm which was resting on the armrest. Not a lot of attentiveness. Also I would have liked to be asked if I spoke Polish before the crew started speaking in Polish to me with no English translation."

Desventajas: "Crew moved extremely slow despite a delay. (E.g. we could have departed sooner if they moved quicker and were more organized. Boarding process was poorly managed and chaotic. Total lack of communication about the delay. Missed our connecting flight due to the delay and had to beg for info about how to get a new flight."

Ventajas: "The boarding process was efficient and the flight crew was very courteous."
Desventajas: "Not much room in Business Class."

Ventajas: "my flight canceled from WAW to EWR"
Desventajas: "my flight canceled from WAW to EWR"

Ventajas: "my flight canceled from WAW to EWR"
Desventajas: "my flight canceled from WAW to EWR"

Ventajas: "The food was good and the crew very nice. The flight was smooth."
Desventajas: "The Warsaw-Newark leg took 10 hrs and a half, as opposed to 9 and a half. The Economy seat, although a little better than on other planes, is so small, and I’m average size! The announcements are so difficult to understand."

Ventajas: "Nothing"
Desventajas: "My tv was not working , it’s a 9.5 hours flight.... it was not fixed and they said they cannot offer me another seat with working tv My table when I opened it for the first time was all dirty with dried up tomato sauce and crumbs , they did clean it but it should not happen in the first place"

Ventajas: "Helpful Crew"
Desventajas: "Messed up security clearance arrangement. Total confusion about secondary clearance requirement, only informed at boarding at gate that a lot of travelers needed secondary clearance. No objections to secondary clearance, but procedure a joke. Machine was half way down the terminal. Half hour wait, and you could have left your carry on with somebody else, get cleared by machine, pick up your bag again and get on board."

Ventajas: "The landing wasgood"
Desventajas: "After the plane landed had to sit an hour in the plane cause of gate clearance . I had a connection flight I almost missed. After 9 hours travelling it was extremely stressful . The wasn working for the lady next to me ."

Desventajas: "On a way to Poland from New York we were waiting two hours in airport with no information. Then we were sitting in airplane 50 minutes more. It was delay 2hours and 50 min."

Ventajas: "Overall very good - no complaints. LOT is comparable with Lufthansa and KLM (the airlines I have most experience with) in terms of service and space. Boarding in Warsaw was chaotic - no announcements it just sort of started, I was in Zone 3 but there were only lines for Zones 1 and 2. The usual Central European pushing into the line. Flight was nice, smooth and good service. Leg room is limited but that is to be expected on any airline and flight. Would fly LOT again happily. On time, Captain made regular announcements. I arrived safely, as did my luggage. Can't wait for the direct service between Chicago and Budapest."

Ventajas: "Easy check in, accommodations for a seat preference, kind crew service on board, good food, free entertainment-good selection of movies and music, at no extra charge. on time going to WAW, and 30 min. early coming back to EWR. Flight coming back was cancelled due to technical difficulties, but no problems with rescheduling, LOT rep. was very helpful. No forced charges for checked-in and carry-on bags-BIG differentiator ! used 787 Dreamliner."

Ventajas: "the crew was great and nice. it was a really long flight and the captain explained the route clearly."

Ventajas: "Interior seats in Premium Economy class."
Desventajas: "Employees at the WAW airport. They hired new people. Young people. And they act like Gods. From shaking heads to improper comments to the passengers. Quality of sound at the airport sucks. All announcements hard to understand."

Ventajas: "Excellent service better than expected accommodations. On time."

Ventajas: "I like comfort in business class. Choice of food and wine was good too."
Desventajas: "Entertainment movies were a bit aged."

Desventajas: "I was forced to check in my hand luggage, but the Amsterdam personnel attached to it a tag without any flight information, so this luggage missed my plane in Warsaw on the connecting flight and arrived later that day as misplaced piece. LOT needs to fix the hand luggage tagging system on connecting flights."

Ventajas: "Excelent"

Ventajas: "Crew was very nice"
Desventajas: "Seat was broken and flight was delayed 45 min"

Ventajas: "Everything"
Desventajas: "?????????????"

Ventajas: "Todo"
Desventajas: "Excelente no como spirit en una reservación previa q hizo q perdiera mi vuelo de conexión para llegar como destino final a Sevilla... por eso he tomado la vía Miami Portugal Sevilla"

Ventajas: "Estoy molesta porque nos cancelaron el vuelo y ya teníamos reservado habitación en Oporto. Perdí el hospedaje €32. Nos asignaron en una nueva aerolínea KLN, donde corrimos para no perder el vuelo ya que tenía 15 minutos para abordar mi madre de 65 años y yo. Corrí en buscar las maletas ya registradas y hacer el procedimiento de check in y pierda de abordar para legar a tiempo. Gracias a Dios no perdimos el vuelo. Pero KLN nos indicaron que ellos no sabían de la cancelación y que no se hacían responsables del hospedaje. Al buscar en el aeropuerto de Holanda TAP AIR PORTUGAL no se hizo responsable. Por lo tanto pague una noche extra €45. Mas el servicio de taxi. En fin. Solo espero que me ayuden con la devolución de una noche por medio de TAP AIR PORTUGAL."
Desventajas: "Dar información completa al momento de cancelar un vuelo."

Ventajas: "La puntualidad"
Desventajas: "Mostraron 5 minutos antes la puerta de embarque, este terminal es muy grande por lo que ponen a afnrse a la gente"

Ventajas: "Todo"
Desventajas: "Todo"

Ventajas: "La atención"
Desventajas: "Todo, mi sistema de entretenimiento no funciono, el punto para recargar mi celular no funcionó, la comida mala, la organización para abordar mala"

Ventajas: "Todo"

Ventajas: "A pesar que deberieron cambiar avión cuando estábamos por salir, el cambio fue muy rápido y llegamos a tiempo a destino... exelente"
Desventajas: "La comida,"

Ventajas: "El entretenimiento muy bien. Contaba con cascos antirruido que funcionaron perfectos y eran cómodos. Asiento y comida adecuados. El único punto extraño fue el contoneo seguridad que era cruzado sobre el hombro."
Desventajas: "No eché de menos nada."

Ventajas: "Asiento muy cómodo. Acion muy limpio."
Desventajas: "La aplicación es muy mala."

Ventajas: "Asientos muy cómodos, acion muy limpio"
Desventajas: "La aplicación es muy mala."

Ventajas: "Asiento muy comodo"
Desventajas: "Deben mejorar la aplicación."

Desventajas: "Muy buena aerolínea,, la aplicación es muy mala."

Ventajas: "All was well from checking in to baggage claim."
Desventajas: "A delay of about 20 mins"

Ventajas: "Modelo Embraer muy cómodo."
Desventajas: "Retraso de dos horas y media, sin información ni explicaciones sobre su causa."

Ventajas: "Modelo Airbus neo nuevo."
Desventajas: "Puntualidad."

Desventajas: "Flight was so delayed we missed our connection."

Ventajas: "Tripulación atenta."
Desventajas: "Retraso de media hora. Huelga de personal de tierra impidió que se repartieran mantas. Mucha gente paso frío durante el vuelo. La política de asignar deliberadamente asientos malos a quien viaja junto y no pagó para seleccionar asientos es contraproducente."

Desventajas: "La comida, menos carbohidrato, más proteínas. Entretenimiento puede mejorar , no hay pantallas"

Desventajas: "Entretenimiento, pantallas para ver películas. La comida puede ser mejor, menos carbohidrato más proteína. Modernizar los aviones para que sean más cómodos"

Ventajas: "Se retrasó dos horas y no llegué a la conexión"

Ventajas: "La comida y la comodidad durante el vuelo."
Desventajas: "El bus en el aeropuerto de Lisboa no tenía aire acondicionado y hacía mucho calor"

Desventajas: "El avión pequeño puso un marcha y se contaminó el aire Interior"

Desventajas: "Retraso de más de 1 hora"

Ventajas: "Tripulación ok Comodidad propia de un A320 clase turista sin asientos reclinables"
Desventajas: "El vuelo fue demorado por 30 minutos El proceso de abordar el avión muy engorroso a pesar de que en la boarding pass hay una zona asignada para embarque"

Desventajas: "We were just surprised by the charges for our checked bags. Thought we had it all covered, but no!"

Ventajas: "La tripulación"
Desventajas: "El personal de tierra (encargados de molestar a ciertos viajeros y no controlar los equipajes con exceso de volumen). Solución: despedirlos. No se merecen ese trabajo. Malheducados y engañando a los pasajeros. Vergonzoso TAP"

Desventajas: "El trato. El control de acceso a la nave. El control sobre las maletas de cabina"

Ventajas: "Tripulación bien."
Desventajas: "Demora de más de una hora en salir. Asientos no cómodos."

Ventajas: "the crew was very helpful and friendly"
Desventajas: "The Lisbon airport could have more places with working electrical plugs or USB ports in order to charge devices while waiting for your flight."

Desventajas: "Salimos con una hora de retraso y perdi mi enlace a Barcelona"

Ventajas: "o atendimento da tripulacao foi excelente, como quase sempre na TAP."
Desventajas: "como em todas as companhias aereas na aeronave de tamanho medio para distancias curtas, a configuracao na classe executiva é 3 assentos por fila dos quais apenas 2 sao ocupados. isto nao dá para entender pois o conforto é muito ruim. a distancia entre assentos é pior do que em qualquer voo a longa distancia na classe economica plus. so viajei na classe executiva pois foi a conexao de um voo do Brasil para Portugal. senao seria absolutamente desnessario pagar a grande diferenca de preco para receber um beneficio muito pequeno."

Ventajas: "a sala VIP Star Alliance providenciou uma variedade de comidas escelentes. a bordo o atendimento da tripulacao foi muito boa."
Desventajas: "a configuracao dos assentos na classe executiva desta aeronave sao 3 x 2 assentos, e os assentos nao recuam para uma posicao totalmente horizontal. isto foi um problema para mim pois durmo de barriga para baixo e nao foi possivel achar uma posicao confortavel para dormir. o sistema de entretenimento nao permite assistir e parar a qualquer hora desejada, o que nao foi problema pois o voo é de apenas 8 horas e depois do jantar ja deitei."

Desventajas: "lo mismo"

Desventajas: "He volado anteriormente en bussines de otras compañías y TAP debería mejorar el trato al cliente."

Desventajas: "El vuelo se demoró dos horas en salir. Tuve que cancelar. Hay muy buenos comentarios acerca del personal, pero de qué sirve cuándo no te cumplen con la hora de salida y tienes vuelos de conexión en otra ciudad."

Desventajas: "Plane was full thus carry on roller bags had to be checked- big security concern re theft"

Ventajas: "Todo correcto, unica compañia que dio tempempie y bebidas en trayecto de 2h."
Desventajas: "Todo ok"

Ventajas: "Todo correcto, unica compañia que dio tempempie y bebidas en trayecto de 2h."
Desventajas: "Todo ok"

Ventajas: "Atencion"
Desventajas: "El aterrizaje"

Ventajas: "Atencion mínima necesaria"
Desventajas: "Asientos super incómodos"

Ventajas: "Frendly"
Desventajas: "Nothing"

Desventajas: "The fact that people in coach class up to rows 28 as 2 choices of food and from row 29 and up have no choice we have to eat what they have twice to me"

Ventajas: "Great lie flat seat. Nice FAs."
Desventajas: "Food was not that great for intl C"

Ventajas: "El personal fue majo desde la facturación hasta los asistentes de vuelo, y el almuerzo estaba rico"
Desventajas: "Tardamos en salir casi 25 minutos por un problema con una pasajera,"

Ventajas: "Puntual, avión normal, te dan comida y bebida, calidad de avión pero ninguna otra compañía aérea de vuelos cortos lo hace. Personal amable y atento."

Ventajas: "Puntual, avión muy cómodo con más espacio dentro asientos que lo habitual, te dan comida y bebida, calidad de avión pero ninguna otra compañía aérea de vuelos cortos lo hace. Personal amable y atento."

Ventajas: "Personal atento más q en otras líneas aereas"
Desventajas: "Que con ustedes compre el boleto de avión y aunque quise x todos los medios pagar equipaje nunca lo logré y hasta q voy a tomar el avión me lo cobran y obviamente es muchísimo más caro."

Desventajas: "Retraso de dos horas y media en vuelo de una hora."

Ventajas: "La experiencia fue buena, elvuelo fue cómodo y la comida estuvo bien. Lo único negativo fue que el vuelo salió más de media hora tarde y tuvimos que esperar otra media hora ya en el avión para despegar."

Ventajas: "Personal de TAP es de los mejores de la industria. Lo unico que salva la compañia."
Desventajas: "Comida en trayectos desde BRasil siempre es peor de lo normal en TAP. El avion era decrepito. La flota de TAP varia entre “destino:chatarra” y “recien renovado”. En este trayecto, suelen meter los primeros, habia paneles sueltos, baño del siglo pasado, etc."