Las sillas incómodas para viajes tan largos
Ventajas: "Free movies"
Desventajas: "Free wifi. Better movie selection"
Desventajas: "Surprised to find out that there was no rock/metal playlist available within music menu, considering that Finnish artists/bands are famous worldwide and very proficient in this genre."
Desventajas: "No charging ports and flight was delayed."
Ventajas: "Vuelo en clase business. La comida fue buena, pero escasa en cantidad"
Desventajas: "Los asientos business no son muy cómodos, a pesar de hacerse horizontales, las piernas quedan torcidas y el reposabrazos exterior queda lejos del brazo. El personal, muy funcionarial, poco amable"
Ventajas: "Tripulacion muy amable"
Ventajas: "Aseo limpio, tripulacion muy amable"
Ventajas: "My bag was lost!"
Desventajas: "To have my bag delivered"
Ventajas: "Crew was amazing, service was super attentive. Plane was new with plenty of space. P"
Desventajas: "Really exceeded my expectations for a short haul flight. Kudos to Aeroflot!"
Ventajas: "One crew member servicing first class was in a mood “not to be here” - it is sad because of first class experience is higher than usual! It was just bad!"
Desventajas: "I honestly don’t have an answer for this, I guess these kind of crew should not on board especially in first class!"
Ventajas: "Muy poco"
Desventajas: "El avión muy viejo y no había mucho entretenimiento"
Ventajas: "Todo bueno"
Ventajas: "Nice crew."
Desventajas: "Check in was extremely slow and we almost missed our flight. No explanation given and didn’t make sense because there wasn’t a long line. Then one piece of luggage did not make it onto our flight."
Ventajas: "Crew was nice and helpful"
Ventajas: "Overall it was a great experience with Finnair, the plane was clean and spacious. The crew was very nice and helpful. The food and drinks were great as well"
Ventajas: "Falta entretenimiento online y puertos usb"
Ventajas: "Espacio entre asientos amplios"
Desventajas: "El trato de una aeromoza, quien me tomó del brazo bruscamente cuando me dirigía al baño. Y me gritó diciendo que regrese a mi sitio que el vuelo estaba atrasado y debíamos despegar. Sin enbargo, no de habia anunciado aun que ya estabamos por despegar."
Ventajas: "I liked that they said ...you need to wait for 5 hours for the decision to get you or not on the next flight...and how much it will cost you extra now after having a great night spent at the terminal."
Desventajas: "All that matters for Finnair is that the flight took off on time... If you make it or not....if you know where to go...why to worry! It is your problem now! We will charge you up to "current" price now!"
Ventajas: "Entrees were great and we appreciated receiving two meals. Like the bottle of water, blanket and pillow."
Desventajas: "Seating is tight in coach. Desserts need help. The movie selection was OK but not great."
Ventajas: "excepto el control de seguridad que había poco personal, el resto bien."
Ventajas: "The flight did eventually take off, unlike a few others leaving around the same time."
Desventajas: "We were delayed several hours and were never told why. Mostly there were no Aeroflot staff at the gate to ask. When there was, they said they couldn't help us because our flight was a codeshare with FinnAir. At the last minute they switched gates, sending us all scurrying."
Desventajas: "Perdí el vuelo por negligencia de la compañía al no exponer las restricciones de la ciudad de Phnom Penh. Pienso que debieron hacer énfasis en la legislación, un poco de"
Ventajas: "Perdí el vuelo por la legislación cambodiana"
Desventajas: "Perdí el vuelo por la legislación cambodiana, deberían especificar que dicho país obliga a estar en su territorio mínimo un día o no te deja salir, por ese pequeño detalle perdí mi vuelo"
Desventajas: "Missed my connecting flight from Helsinki to Miami because the flight from New Delhi, India was delayed by more than 4 hours."
Desventajas: "My luggage didn't arrive to Helsinki and has been two days since I have inform and they said it was going to come the next flight but didn't sent it. I have been two days with the same cloths and no cleaning products, so disappointing they don't seem to care of all the inconvenience I have been experiencing."
Desventajas: "They have no charging points for the phone"
Ventajas: "Given the choice I would hands down pick Finnair over a US based carrier the Europeans provide bigger seats and better service... Little things like hot towels, extra wine and chocolate after meals was truly appreciated..."
Desventajas: "Im an amateur traveler and I could have used a little more info at the gate and about getting to my connection I had no idea where it was and that you had to go through a passport line to catch the connection. Came close to missing my connection..."
Ventajas: "the food was decent, the people were nice"
Desventajas: "the baggage check was a zoo. there was only one finnair representative, who was LATE. the baggage check was opened only 1.5 hours before the flight, causing a massive line."
Ventajas: "Crew is very nice and helpful. Food is just fine."
Desventajas: "Seats are too close and not enough space for my legs. I am 187 (6'2"). No outlets for phone charging."
Desventajas: "Choice of movies"
Desventajas: "I could not be given the boarding pass fir the last leg of my trip"
Ventajas: "They lost my bag."
Desventajas: "They lost my bag."
Ventajas: "Like that you served Finnish food! many choices of films to watch was great too!"
Ventajas: "Being on time, crew was helpful, entertainment nice. The 30 min layover between JFK-HEL and HEL-SVO was perfectly organized, the gates were next to each other."
Ventajas: "Check-in process very efficient. Boarding uneventful. Flight attendants are engaged and present as humans (does it have to do with being well rested?). Blueberry drink was a nice "ethnic" touch."
Desventajas: "Check-in counters opened only 2 hours before departure. These days most European airlines counters are open 6-24 hours in advance. Was not really an issue for this small aircraft and lines moving fast once opened."
Ventajas: "I made it home safe."
Desventajas: "Poor boarding, delay caused us to miss connecting flight, new flight plan did not have enough time to pass though customers, bag not delivered to final destination. In office now trying to locate."
Ventajas: "All standard service, nothing extremely good or bad."
Ventajas: "Yes, in general I like American Airlines so I was happy with flight in general"
Ventajas: "Finnair is great. I travel with a cello and they were terrific! 1. They understand and respect musicians and the anxiety involved in traveling with a large, fragile musical instrument. 2. The staff was very responsive and helpful in answering my questions and concerns. 3. Finnair employees are a totally professional group of people and friendly, too. all the flights were smooth. I've flown a lot and for me Finnsir is always the best choice to Moscow."
Desventajas: "The experience going was great. Coming home, the plan was old, but it didn't bother me."
Desventajas: "Wasn't given vegetarian option for food and don't eat meat."
Desventajas: "No kiosk check-in? The airline definitely takes its making pasengers queuei for hours."
Ventajas: "direct flight from Helsinki to Miami was good"
Desventajas: "Only few movies, announcements were very quiet, the pilot barely spoke English, flight was 2.5 hours late."
Ventajas: "Flight was cancelled at lasy minute. so, all other flights missed. Last minute notification. rebooked on Lufthansa, but wrote wrong codes - more delay."
Ventajas: "American Airlines gets a thumbs up for this flight! Great seating, food decent, on time. We waited for some folks to join from a connecting flight which was good business."
Ventajas: "Service was very good"
Ventajas: "crew was friendly and courteous"
Desventajas: "had to be bussed to different part of airport to board plane no sound on the entertainment console"
Ventajas: "It was a pleasant flight, easy boarding, crew friendly."
Ventajas: "Flight was operated by American and they really absolutely need to update their planes on the JFK-CDG route. It is the only airline that does not provide individual screens, the seats barely recline and the air quality on board on board lives a lot to be desired as the plane odor is just not good."
Desventajas: "For an international flight I have never seen such small seats, the entertainment was awful. My tv was in black and white. I didn't even want to try the food as looked bad."
Ventajas: "Flights were on BA not Finnair"
Desventajas: "Ba website did not work properly."