Los asientos son un poco estrechos
Desventajas: "Flight crew is great!"
Ventajas: "Todo a las cansadas .Todo regular. Y call center pesimo"
Desventajas: "Todo lo resuelven en el call centre Y ellos (calle center) no resuelve. 15 minutos esperando 4 personas trasladaron la llamada y no le resolvieron mi problema"
Ventajas: "The. Crews are amazing. Nice/comfy flight."
Ventajas: "Crew was great. I have flown on Asiana a few times before and they are always good. The Korean meal is the best airplane food I have had."
Desventajas: "More movie choices. Game choices and cartoon series for kids"
Ventajas: "Great airline , seat was spacing was wider then American airlines"
Ventajas: "Crews are amazing"
Desventajas: "Avión incómodo, poco espacio para las piernas, sucio. Control no servía, películas malas. Tiempos de comidas mal distribuidas en el tiempo: muy al principio y muy al final"
Ventajas: "Upgrade to business class"
Desventajas: "No alcohol"
Ventajas: "The attendants were very nice and the food and drinks service was good."
Desventajas: "The seats are pretty uncomfortable."
Ventajas: "Everything! From the comfortable pods in business class to the excellent wines and food, it was more like 1st class.!"
Ventajas: "Food is good"
Desventajas: "Not enough movies/TV screen angle is not good when seat in front is reclined all the way."
Ventajas: "I had no idea Asiana is this nice. Crew, food and aircraft were all nice! Had a great time flying with them."
Desventajas: "I just didn’t like that they didnt tell me im gonna be seated next to person carrying a dog on a previous asiana flight. Im not comfortable with dogs and i understand they wanna create an animal friendly atmosphere but what about those who are not comfortable around animals?"
Ventajas: "On time, In flight service"
Desventajas: "Customer Service is not reachable. I was trying to reach given toll-free number for Asiana Airline, but not able to connect from India. There is no alternate number to contact to customer service. I had to spend few hours to update my meal preference."
Ventajas: "On time arrival; professionalism."
Desventajas: "The business class seat is cramped for business class standards. I also wanted seconds for dessert but somehow I was made to feel it was not allowed, that the FA has to check with someone if there was enough on board. Mind you the plane was not full."
Ventajas: "Asiana es lo mejor"
Ventajas: "They took care of my mom's heavy luggage and changed her to better seat."
Ventajas: "Good attention"
Desventajas: "The flight from Korea to San Francisco was so late more than 2 hours"
Desventajas: "2 and half hours delay made me crazy and caused a lot of damages for the time and parking fee for my entire family, who were waiting for me at the airport!"
Ventajas: "Everything's was excelent. I was happy to chosen Asiana Airline"
Ventajas: "The friendliness of the flight crew was great. The leg room is better than other airlines."
Desventajas: "The lack of entertainment options on my second flight compared to my first one."
Ventajas: "La puntualidad y profesionalidad"
Ventajas: "La atención"
Desventajas: "La comida, algo grasosa."
Ventajas: "Excellent first experience with Asiana... The flights were on time, the flight attendants were kind and helpful, AND my vegan meal was very tasty! Will definitely be flying with you guys again :)"
Desventajas: "No good Korean movies to watch."
Ventajas: "Asiana airline service was great. Attendants were so kind and gentle."
Ventajas: "Service was very professional and the food was good too."
Desventajas: "No qualms with this trip. Everything was good"
Ventajas: "Great entertainment. Good selection on movies. Food is good."
Ventajas: "Nice choice of recent movies. Crew was friendly and helpful."
Desventajas: "Flight was somewhat delayed."
Ventajas: "Flight attendants were awesome. Much better than US."
Ventajas: "The food is the best among all airlines."
Ventajas: "Very professional and attentive staff.... Probably the best airline I have every experienced"
Ventajas: "For one, wanted to avoid flying to Manila on the way to Cebu and back as I had less than memorable experiences at the airport and Icheon Airport was the completely the opposite. The food and service was excellent."
Ventajas: "Korean meal was great!"
Desventajas: "Outlets for charging phone would have been nice."
Desventajas: "Change Flight cost too much"
Ventajas: "Food was great, seats reclined further than I expected them to, and personal TV was large."
Desventajas: "Movie and TV options could have been better, but charging both 120v and USB was available, and selection was fine."
Ventajas: "Metal utincils"
Desventajas: "Food was terrible. Wine was awful."
Ventajas: "The food, entertainment, USB outlet, the staff is great. In feb I will continue to use Asiana again"
Desventajas: "Everything was great! I'm not the complaining type. I'm totally happy with it WIFI would be nice though"
Ventajas: "Service was good."
Desventajas: "I though on the website it had wifi. The movies are the same between both flight. The news was two days behind and no direct air.solidfood. Comfortable seats."
Ventajas: "Very limited choice of movies and the system is slow and out dated"
Desventajas: "Wish there was a bigger movie selection"
Desventajas: "Food entertainment seats bathrooms"
Desventajas: "Crew did not care passengers"
Ventajas: "Kind crew smiling, good quality of the food (all is free), variety of entertainment program"
Ventajas: "Love to take Asiana airline. Foods is excellent and services are great."
Desventajas: "One thing I donot like they cooperate with many other airlines."
Ventajas: "Really enjoyed this flight. My first time on Asiana Airlines. It's awesome that they're Star Alliance and give United Miles."
Ventajas: "Excellent service"
Desventajas: "La atención a la categoría Emerald, ni en LAX ni HKG ni durante el vuelo el tener categoría Emerald hizo diferencia alguna con la atención recibida a diferencia de Qatar, AA o Japan Airlines en que se esmeran en el buen trato a los viajeros frecuentes de la alianza one world."
Desventajas: "Delayed too much except that, everything was good"
Desventajas: "The flight attendant actually worked very hard. But I don’t think they have enough people working in the economy. I asked for a cup of coffee twice from 2 different flight attendant. Never got it"
Desventajas: "Don't delay"
Ventajas: "La comodidad del avión, el entretenimiento a bordo muy completo y el catering a bordo muy bueno"
Desventajas: "La atención del personal. Parecían poco felices pero me pasó en los 3 vuelos que tomé en Cathay"
Desventajas: "Distancia de asientos"
Ventajas: "The crew were very attentive and the pods are comfortable."
Desventajas: "Why would I have an access to the Cathay Pacific VIP lounge at Gate 65 when my boarding is more than a mile away at Gate 3. There was a VIP lounge at around Gate 4, why was I not given access to that one? As it was I almost missed my flight because of the one mile scramble from the VIP lounge."
Ventajas: "El entretenimiento de abordo y el espacio entre asientos"
Desventajas: "El personal, es muy poco amable"
Ventajas: "Excellent crew"
Desventajas: "It was nice experience"
Desventajas: "The breakfast vegetarian food didn’t have any taste! Serve some real food!"
Desventajas: "Flight was delayed for 4 hrs, the additional delays st the arrival airport."
Ventajas: "The crew was so polite and kind!"
Desventajas: "I had no problems"
Ventajas: "Again the food was excellent"
Desventajas: "Not enough operational toilets"
Ventajas: "Food was mediocre and passable."
Desventajas: "Rude behavior of Cathay Pacific Staff"
Ventajas: "Disciplined, timeliness."
Ventajas: "No llego mi maleta a Vancouver"
Ventajas: "No llego mi maleta a la cuidad de Vancouver y tenía una conexión y fue todo un desastre con tantas vueltas"
Ventajas: "The airline stewardess are nice Smile"
Desventajas: "The Cx892 restroom floor was wet, the paper towels kept falling down, the sink was got stuck"
Ventajas: "Inflight crew"
Desventajas: "There was no wheelchair assistance for one of us ,while the other had.we we're told there was no staff to help with wheelchair! The inflight entertainment options are very poor when compared to Singapore and Emirates."
Desventajas: "No hay películas en español"
Ventajas: "I had three previous satisfying flights in this airline- this one was not so and unfortunately it was a long flight."
Desventajas: "Tris time thenplane felt old, my headset didn’t work, the food was not satisfactory ( I ordered vegetarian), and the staff was just not very friendly."
Ventajas: "It was a lovely flight. Food/drinks were excellent."
Desventajas: "Toilet cleanliness needs to be better."
Ventajas: "Food is great!"
Desventajas: "Bathrooms are not as clean."
Ventajas: "Comfortable Economy class on A330. Adequate seating and a good breakfast pastry for a short duration flight."
Desventajas: "Older entertainment system but not a big issue on a short flight."
Ventajas: "Agent actually walked me to my connecting flight due to short turn around time which saved me from having to search the way by myself."
Ventajas: "Great food, great movie selection."
Desventajas: "Delay in serving wine for 12hr flight, then did not refill wine with dinner service. Also ran out of breakfast dim sum."
Desventajas: "It was a long flight, and customer service not good."
Desventajas: "On time - all good."
Desventajas: "I requested special meal It wasn’t good and I got the food poison which make me sick."
Ventajas: "booking price was a great deal. flight attendants was awesome! she gave a headache pill for my wife that helped a lot. thank you"
Desventajas: "Food seemed old and crew was too busy"
Desventajas: "Poor leg room, very tough for a tall guy"
Ventajas: "Need more movie selection on classic"
Desventajas: "Food was worse no snacks at all"
Ventajas: "Great service attitude. Friendly with smile. Love their service"
Desventajas: "A short flight with just snacks. Seems downgraded the international flight standard."
Desventajas: "We missed our connection because Cathay was delayed. They booked us in a nice hotel in Hong Kong but failed to reimburse us for food as promised. In fact, no one was able to prove us with proper information on how to handle refunds. The next flight was late over an hour. No reason provided. Overall, no one knows what's up and any inconveniences are the customer's problem to deal with."
Ventajas: "Cathay Pacific takes great care of you. The food is good (for airline food anyway), the staff is helpful, and there is a pretty good selection of free movies. I would definitely fly with them again."
Ventajas: "I really appreciated the customer service and the level of quality Cathay provides."
Desventajas: "The vegetarian meals could improve."
Desventajas: "I was at the window seat. They weren't really paying attention to me when they bring water or collect the trash."
Ventajas: "Easy check in, and a pleasant flight! Thank You!!!"
Ventajas: "Overall service was excellent"
Ventajas: "there an attentive airline. Good service an on time flights"
Ventajas: "Plane was newer & clean. Cabin crew was helpful & nice with my dad transferring from wheel chair to the plane"
Desventajas: "My family traveled with my 80 year old dad but Hong Kong ground crew would not allow us to board together. My wife & I had to carry all our carry on baggage since my mom was the only one allowed to board with him. All three previous flights the ground crew allowed all of us to stay as a family."
Desventajas: "Impossible to contact by chat or phone.... prefer Singapore airlines..."
Ventajas: "The attendants were fantastic!"
Desventajas: "I ordered a fruit plate and it was acceptable however, my boyfriend had yet another bad meal."
Ventajas: "Boarding was a bit of a free-for-all even though they called specific rows. Still, it went fast and everything else was fine. Seats were as comfortable as can be expected for economy. Food was pretty good, entertainment was great and the crew was polite and helpful."
Ventajas: "The food and crew attentiveness were excellent. Personal entertainment system that allowed me to also easily charge my mobile phone was great."
Desventajas: "There was no order to the economy class boarding process. All rows all seats board at one time."
Ventajas: "The crew was amazing as usual. The seat was comfortable but lacks storage areas."
Desventajas: "Boarding process at MNL needs to be more organized."
Ventajas: "Movie selection was ok"
Desventajas: "Ran out of meals offered me crackers and bread boarding was a mess long delays I will never fly Philippines airline again!"
Ventajas: "yes the crew are good and accomodating"
Desventajas: "hoping the seats can adjust a little bit more to recline"
Desventajas: "Too cold on the plane, air is very dry, seats are very uncomfortable. The seats are hard. No cushion. No foot rest. Cup holders don’t work properly and my drinks tilt and spill. Bathrooms are dirty. Not baby friendly. Food is poor quality. I didn’t get a drink during my meal. I had to flag a flight attendant down to get juice."
Ventajas: "Free space"
Ventajas: "Crew are helpful"
Desventajas: "PAL flights always delayed"
Ventajas: "Since I was upgraded to business class for free due to overbooking, there really is nothing I didn’t like! It was a once-in-a-lifetime experience!"
Desventajas: "The dual headphone jack at my seat designed for use with the provided headsets outputted only a constant clicking noise on the right channel, so I ended up using my own earbuds."
Ventajas: "Time management"
Desventajas: "More information about the terminals"
Ventajas: "Nothing in particular"
Desventajas: "Check in at Manila was super slow. It took us 3 hours to check in at the counter. Food was terrible."
Ventajas: "Very nice crew!!!"
Desventajas: "Everything is perfect for me."
Ventajas: "Crew was very nice and helpful"
Desventajas: "Flight was delayed over an hour. when there was announcement for boarding, they delayed again when everyone was already standing in line. Then they asked us to sit down but there was no seats. it was hot and no aircon. the security process was strict and prisonlike because it was a USA bound flight."
Ventajas: "The crew was very nice and helpful."
Desventajas: "Terminal 2 in Manila has very few options for dining and gifts. Plane was late in arriving to Terminal 2; apparently had to offload in Terminal 1, then taxi to Terminal 2, then had to be inspected extensively before we could board. Due to late boarding and ~25 wheelchairs, boarding was disorganized."
Desventajas: "the business class seats were not comfortable, badly designed. also it seems some staff (i think manager) are just sitting around, only one young guy was really doing all the work."
Ventajas: "The plane is new and clean"
Desventajas: "If the flight was on time. The flight was delayed which resulted on missing my connecting fllight to Denver. I have to stay and wait at the San Francisco airport for 19 hours"
Ventajas: "The crew was very nice, and the movie selection was good."
Desventajas: "We had to wait for additional passengers after boarding and then again after they came in to take off, so waited an additional 2 hours on the plane (it really adds up on 12+ hour flights). Communication about he delay was mediocre, and the website did not have updated flight info for pickup."
Ventajas: "Crew are awsome."
Desventajas: "The boarding time keeps on changing."
Desventajas: "The business seat was very uncomfortable"
Ventajas: "Currtious attendants."
Desventajas: "Dis orderly lines. Too many long lines"
Ventajas: "Paid a little more for the bulk head seat in economy so had more leg room, however, less storage. Direct flight from SFO to MNL The flight attendant were okay"
Desventajas: "Boarding process in Manila is confusing as once you go through security they run your bag through again AT THE GATE. I don't think I've experience this at any airport and I've been to many countries. Also, once "corralled" in your assigned gate, there is limited seating. Getting in and out to go to the bathroom or get something to eat is a hassle. PAL international has it's own terminal (2) but all the airport lounges are in 3 or 1, and you have no access to those terminal once your in 2. Finally, the food option at PAL terminal is awful. For a major Philippines airline, I wish they would upgrade their terminal and make it more appealing for international travelers. For these reasons, I would consider flying another airline from US to Manila, e.g. Cathay Pacific, United, etc."
Ventajas: "Business class from Bangkok to San Francisco was good overall, especially for $1400 one way. Food was not very good for business class, was more in line with JAL, EVA, Korean or ANA econo class but again, for the price, no complaints. Great friendly service, quick boarding. Priority Pass didn't have a lounge in Manila but thankfully, Philippines Air had their own lounge with great food and drinks for 1st Class and Business class ticket holders. Plane from Manila to SFO was older, screen way too far away, not even reachable without getting out of the seat. Business class seats don't quite lay flat but no complaints for the price. Would fly with them again!"
Desventajas: "Broken entertainment acreens. Mine was broken on the way over and on the way back I had a another broken one , they moved me and that one was broken too."
Ventajas: "The service is good"
Ventajas: "The service by the flight attendants was excellent!"
Desventajas: "The plane seemed very dated, although clean. The worse part was getting an IPad to watch a limited number of shows. The iPad was old and the headphones were cheap and didn’t fit well. After flying 5 business class flights in the last 2 weeks, this was by far the lowest level of entertainment available."
Ventajas: "early arrival"
Desventajas: "to many security check in art Airport."
Ventajas: "Great on-board service. Also, the food was very good for such a short flight."
Desventajas: "Inexplicable why the counter staff in Taipei would not begin issuing boarding passes until 4:05PM for a flight that LEAVES at 6:35PM! I was very concerned that the huge line would prevent me from processing through security and make the flight."
Ventajas: "Attendance was excellent"
Desventajas: "None to complain to"
Ventajas: "Smooth flight, the fact that I lucked out and didn’t have any seat mate"
Desventajas: "Baggage claim delays, same gate being used by other flights, USB not working for charging phone"
Ventajas: "the first time a strong turbulence happened, people were screaming and started praying. The pilot got on the speaker and assured the passengers that the plane is ok and able to handle any turbulence. He spoke in a very calm voice and I think it also calmed most of the passengers. I went back to sleep."
Desventajas: "El vuelo estuvo demorado x más de una hora!"
Ventajas: "Flight crew services are good"
Ventajas: "The cabin crew were great and immediately responded when I pressed the FA button on the remote. The flight itself was relatively smooth and on time."
Desventajas: "The myPAL app again would not connect to the plane’s wifi although I was able to use the free 30-minute internet service. The seats are pretty hard and I used the pillow for more cushion."
Ventajas: "The shuttle from terminals 3 to 2 could have been more organized. The sign says they leave every half hour, but they were waiting for 2 more passengers to arrive which made the wait almost an hour. Our flight was scheduled to board at 9:15 and they weren’t going to depart the shuttle until 9. We we’re panicked because we still needed to go through customs. They ended up leaving earlier after we talked to the reps for a bit. We made our fight but wow that was stressful."
Desventajas: "Screen too far from seat in business class."
Desventajas: "Being cramped for 14 hours, you need to provide seating for people over 6 feet tall"
Ventajas: "everything was perfect"
Ventajas: "on time."
Desventajas: "seat spacing/legroom too small. food sucks."
Ventajas: "The prompt boarding and courteous staff."
Desventajas: "Mechanical difficulties. 9 pm delayed then new flight next day around 10/11am"
Ventajas: "Vwry pleasant flight"
Ventajas: "The food was better."
Desventajas: "The flight got delay for 1 hour."
Ventajas: "For a short trip of almost two hours going to and from Taipei, I did not expect to receive such accomodating treatment from PAL. Crews are efficient and helpful."
Desventajas: "Flight delayed for about 2 hours"
Ventajas: "The crew was very helpful and friendly"
Desventajas: "Online check in and seating was not available so we had a hard time at the airport check in desk Flight was 1hr delayed"
Ventajas: "Service and movies"
Ventajas: "Movie selection"
Desventajas: "Time to exit plane"
Ventajas: "When you check in your flight from San Francisco to Manila it is very hard to get the seat assignment ahead I'm not sure why people are always nice when checking-in"
Desventajas: "It's impossible to get ahold of a live person when traveling if you do not go to the airport to speak to somebody who can't seem to get anybody to pick up the phone I don't know why"
Ventajas: "The movie selection was good which made the 14 hour flight bearable. The flight crew was very polite and helpful."