Ventajas: "Yes the crew was amazing ✅ Very professional and friendly"
Desventajas: "A few more newer and English speaking movies sure would be nice. Thanks for asking.✈️☀️"
Ventajas: "El servicio del personal"
Desventajas: "La calidad de los 747, viejos y en bastante mal estado"
Ventajas: "Crew was very friendly."
Desventajas: "There is just no room to move in those seats. We were packed in like sardines."
Desventajas: "Seats very uncomfortable. Food awful. For a long flight-impossible to be comfortable."
Ventajas: "The staff was very nice and allowed me to change my seat to be near the door as I had a connecting flight fairly soon after arriving in Manila. This flight was very comfortable and excellent."
Desventajas: "There was no movie but that is Ok. I just read"
Desventajas: "Dinner served 1130 pm breakfast after 12 hrs peanut snack."
Ventajas: "The airplane was new and clean."
Desventajas: "Flight was delay"
Desventajas: "the seats in economy are to small....china airlines put those small seats in to add capacity....those are not factory seats"
Ventajas: "Quick boarding, staff english is good. Good movie selection."
Desventajas: "seat not very cushioned, food is okay. Low TV documentary selection."
Desventajas: "Thieves cut the lock on my luggage and robbed me of valuables during my 2 hr layover in Bangkok. Spoiled my trip"
Ventajas: "The air line reported 2 of my luggages as delayed and I still have not heard news on my 3rd missing luggage"
Desventajas: "How can u loose a luggage"
Ventajas: "New Aircraft"
Desventajas: "Late Boarding."
Ventajas: "The staff was very friendly and accommodating"
Desventajas: "Food was nothing special"
Ventajas: "Food and transfer is great."
Desventajas: "Flight delays."
Ventajas: "Flight crew, food very tasty and good portion size, good selection of entertainment, bathrooms clean and well maintained."
Desventajas: "A little bigger seat and a bit more leg room would be nice."
Ventajas: "Friendliness, courteousness & hospitslity of the entire crew."
Desventajas: "I did not understsnd the reason for the delay. It did not bother me though."
Ventajas: "Pleasant flight attendants, great attentiveness. Clean planes."
Desventajas: "Seat cushions were VERY hard."
Ventajas: "I request to re-assign the seat next to corridor in counter."
Desventajas: "The airline assigned us with two middle seats among the four-seat pattern again. No other choice."
Desventajas: "No choice for seats. The assigned seats was in the middle of four chairs. The alternative option was the same, but in different row. (Not sure if these kind of seats leave it to Kayak, or other travel company)."
Ventajas: "Foods and services were excellent"
Ventajas: "Staff is friendly and accommodating"
Desventajas: "The cleanliness of the plane"
Ventajas: "Everything went fine"
Desventajas: "None. Business is good!"
Ventajas: "not too many passengers"
Desventajas: "Staff were on a hurry with serving food - reckless"
Ventajas: "No delays, new aircraft, great service (only comparable to JAL)."
Desventajas: "Flight attendants are too cute and look too young, I would like to see someone more experience (or give me assurance that they are experienced)."
Desventajas: "Warm wash cloth must not be eliminated especially for long flights. I was not able to charge my phone since the outlet was non-functional. The flight experience wasn't that bad with the budget price of the ticket. Over-all it was okay."
Ventajas: "The flight crew were extremely friendly and nice."
Desventajas: "I had a pleasant ride. So I enjoyed my trip"
Ventajas: "Vuelo en hora, comfortable"
Ventajas: "Exactly what you would want a flight to be!"
Ventajas: "Everything was exceptional"
Desventajas: "The flight was delay and this the frist time I ever been delayed in my flights experience."
Ventajas: "They were very helpful with the connecting flight and ensured we made our way thru the airport quickly."
Desventajas: "All was fine but why can't my earphone jacks fit into the airplane jacks? As it is I need to hold it in place"
Ventajas: "Overall, polite service staff"
Desventajas: "Only few open counters for check in unlike at San francisco"
Desventajas: "Las películas están en chino e inglés. Algunos en francés, Italiano o Alemán. Con la cantidad de castellano parlantes que hay en el mundo no entiendo que no haya películas en castellano."
Ventajas: "Overall staff was pleasant. Food was ok. Leg room was pretty tight. For a short 3 hour flight it was bearable."
Ventajas: "Crew was very helpful and polite. Food is decent for an airline."
Desventajas: "Seat size is VERY small."
Ventajas: "Crew and staff were all very responsive and proactive in providing assistance, seed genuinely eager to help. Boarding was fine, and a representative of the airline took initiative to form a preliminary queue at the terminal departure counter despite the airline not having an all-day dedicated counter."
Desventajas: "While its 4-seat layout was better than some anes' 5 seats in the middle column, the seating was, of course, cramped, and I did not have enough space under the seat in front of me to stow my backpack. I also wish Kayak had included easy means to select seats and special meal options. Apparently to do so requires visiting the airline's own webpage."
Ventajas: "That we were provided with seat belts."
Desventajas: "The level of uncomfortableness rivaled that of Spiritair. From friction burns on the knees from the seat directly in front of you, to virtually hosting your front neighbor's head in your lap when they recline. And I'm all of 5'8"! Even though easily +90% of the passengers were Americans, Australians, New Zealanders and Europeans, and that the flight was between 2 English speaking countries, we were addressed in Mandarin Chinese. Reminds me a bit of Air Canada with their often French bias."
Ventajas: "Privacy, comfort, food, drinks (they even had blue label), snacks, attention to detail"
Desventajas: "Sundry kit wasn't that great"
Ventajas: "Flew Business and the seats and the service were excellent as expected. The food was OK. Good price for business class."
Desventajas: "Very very slow exit at SFO"
Ventajas: "Found another flight with another airline for the first leg. Seemed fairly well organized, safe, and well run."
Desventajas: "Baggage didn't make the connection. It was nice that they were able to find a flight, but in this case I would have been just as happy to wait a day and not rush to a new connection, and (so far) not have all my luggage."
Desventajas: "missing baggage"
Ventajas: "It was good. I would flight China airlines in the future."
Ventajas: "Customer service was great."
Desventajas: "My daughters audio didn't work at all in her entertainment system and my audio was really terrible. We did expect to watch movies and was unhappy that the audio wasn't working on a business class flight."
Ventajas: "I have flown many airlines including China Air. I travel about 4 time a year. This flight from Honolulu to Tokyo was exceptional and the crew was amazing. They were very nice and sweet to all the passengers around me."
Desventajas: "It catered to our unique (Muslim) food and satisfied our needs. They paid special attention to my physical needs that required a wheelchair. The cabin crew were especially helpful. Thank you!"
Ventajas: "Comfort seats, new airplane, very friendly service."
Desventajas: "The food was rather ordinary and the amount of wine I got on this JFK to TPE flight was no more than 2 oz."
Desventajas: "the service from flight attendants and gate members"
Ventajas: "Crew ! Very quick and accomodating"
Desventajas: "Oh the veggies in the noodles was kinda overcooked but the noodles is delecious"
Ventajas: "Lovely staff!"
Desventajas: "Was freezing at times, AC was too high, but otherwise great!"