Desventajas: "Delay 2hours"
Ventajas: "La comida"
Desventajas: "La comodidad"
Ventajas: "La comida estaba muy rica"
Desventajas: "Los asientos son bastante incómodos, especialmente para un vuelo transatlántico"
Ventajas: "China Southern CZ657 SFOCAN on a 777-300ER. Seating configuration in economy is a comfortable 3-3-3. They use some memory foam-like material for the seat padding and it is very comfortable. The crew was professional and friendly throughout."
Desventajas: "The price for this trip was just under $500 roundtrip CNXSFO. The food was nothing to write home about but during the flight, they offer endless Cup of Noodles and finger sandwiches and the vegetarian ones are very tasty."
Ventajas: "Aircraft , oraganized, accomdating and the service was just unexpected."
Desventajas: "Better choice of movies on a 13 hrs flight considering passenger were 90% south Asian background."
Ventajas: "First time doing China southern. Their lay flat beds are more narrow and getting in and out was tight. I ain't that fat but my beer belly made it tight. Food outbound was better than return flight."
Desventajas: "Beds could be more comfortable. They don't lay 100% flat."
Ventajas: "El servicio muu bueno, al igual.que la.comidad y la variefad de peliculas"
Desventajas: "For some reason both ways I couldn't buy a seat and couldn't check in online. The way to Thailand I ended up with a middle seat because of that. And on the way back. After trying online and tried calling China southern. I finally got someone that speaks Thai to do it for me and reserve a window seat. I tried calling and pressing 3 for English and no one ever picked up. Very disappointed"
Ventajas: "La atenccion"
Desventajas: "Más películas en espańol"
Desventajas: "Se retraso 50 minutos y perdi una cita importante en bangkok"
Desventajas: "Hard seats"
Ventajas: "Limpieza del avión y la buena atención del personal abordo. El espacio el clase turista es bueno."
Desventajas: "Abrieron los mostradores para check in sólo dos horas y media antes del vuelo lo que hizo que mucha gente que habíamos llegado desde 3hrs antes tuviéramos que esperar al menos 30 mins para ser atendidos. Obviamente la gente que llegó después tuvo que esperar aún más."
Ventajas: "Limpieza y buen servicio del personal de la aerolínea"
Desventajas: "Habian muchos latinos, y el centro de entretenimiento no tenia nada de español."
Desventajas: "no me gusto que no incluyeran el lenguaje de español para subtitulos en las peliculas por lo menos."
Ventajas: "The efficiency and professionalism of the crew were appreciated.Business class seats were comfortable but lack of wi-if disappointing."
Desventajas: "The flight was more than 2 hours late and I almost missed my connection. All the explanations given were in Chinese. There was nobody on board who could tell me what is the matter."
Ventajas: "Nice plane"
Desventajas: "Non"
Ventajas: "The crew was good."
Desventajas: "My bags didn't arrive with the flight. Connectivity/ transfer issue to pheonix."
Ventajas: "The crew are nice."
Desventajas: "Customer service is worst, I called few times and stayed in the Line but nobody answered my call. And also, our flight was dalayed for few hours."
Ventajas: "Very simple and quick check-in process at the airport. Easy boarding process. Very courteous ground and in-flight personnel."
Ventajas: "Seats were comfy, enough leg room, food was pretty decent and the flight got on time"
Desventajas: "They lost my suitcase but promised to bring it back the next day. Let's see..."
Ventajas: "The space"
Desventajas: "Time"
Desventajas: "El mal trato de las azafatas"
Ventajas: "La comodidad del avión y la puntualidad"
Desventajas: "Las azafatas son un poco groseras."
Ventajas: "They booked me on the next flight without much hassle."
Desventajas: "The plane was late so I missed my connecting flight."
Ventajas: "Was worried about the legroom on the 15hr flight. No problem at all."
Ventajas: "very good service both on flight and on the phone"
Desventajas: "the connecting flight from Guangzhou to Xiamen delayed for 2 hours, which made me waited in Guangzhou for 8+ hours."
Ventajas: "Crew very nice"
Desventajas: "Wuhan airport has no transfer station and was a big hassle."
Desventajas: "Lost my baggage"
Ventajas: "Food & entertainment"
Desventajas: "Babies crying the entire trip. There should be a special place for families with three young children under the age of 4."
Ventajas: "Friendly staff , realitively clean"
Ventajas: "I noticed on both of my flights that when I asked for wine with dinner I was given less than a third of a glass where Asian passengers were given 3/4 a glass"
Ventajas: "Good wine"
Desventajas: "No sparkling water, no good meet"
Ventajas: "It was an inexpensive flight. Flight attendants were nice enough. Drink cart came by several times and one meal was served. Counter for check in opened on time and flight was on time."
Desventajas: "Seats aren't very spacious; not much leg room and doesn't recline much. Luckily I'm a petite person, but I can imagine if I was of average height or taller/heavier I'd be uncomfortable. Food is mediocre. Airline food isnt great in general but I've had better on an airline."
Ventajas: "Can't beat the price and the itinerary was great. Plane was on time, crew was very helpful and I thought the legroom was above average (especially for a 6 foot American traveling in Asia!). And the A380 was amazing! So big you hardly know you're flying. The air quality is good so we didn't feel dried out. My kids slept 9hrs and loved the movie selection"
Desventajas: "Food was ok"
Ventajas: "N/A"
Desventajas: "Never on time"
Ventajas: "The aircraft layout was one seat right, two seats middle and one seat left. Very private. Blankets and pillows soft and comfortable. Flight attendants very attentive, polite and eager to help."
Desventajas: "In flight entertainment was poor. Very limited selection for everything. The TV shows featured had only one episode! So if you wanted to see another, too bad."
Ventajas: "The service staff were very friendly throughout the boarding and flight. The seats were fairly comfortable with a decent amount of legroom."
Desventajas: "The boarding area at the Wuhan airport is miserable. There was one tiny shop to buy some snacks, and nothing else. There was a completely empty Duty Free store, and no available food options - even though it was in the middle of the day. My flight departed from Gate 2, International Terminal. The entertainment options in the flight were plenty, however, the sound on my system did not work. Therefore, I was not able to use the system throughout the entire 14 hour flight."
Ventajas: "I liked the extra leg room that I received with the upgraded seat due to my Skymiles affiliation. The crew far exceeded any American airliner. Food was good. Wasn't my favorite but it was a good meal considering what you would receive on other Airliners."
Desventajas: "Check in was a bit slow"
Ventajas: "No priporty lane exists for check in, no priority boarding was announced, no priority tag was attached to my luggage. Seat was way better ttan Delta which I use mostly. The food was just ok."
Ventajas: "Agent failed to forward my meal request but the crew somehow scraped together what I needed."
Desventajas: "Skipped me for drinks."
Ventajas: "All of the flight crew spoke enough English to be helpful and kind. All seats come with pillow and blanket. Good and plenty food for an internal flight."
Ventajas: "Crew appearance"
Desventajas: "No snacks no food"
Ventajas: "Nothing there to like"
Desventajas: "Didn't like anything"