La comida estuvo muy mala
El vuelo estuvo excelente. La gente de JAL es muy especial. La próxima vez volveré a volar con ellos.
Desventajas: "Kiosk, bag service, One World Integration"
Ventajas: "Jamás había estado en un asiento de clase económica tan cómodo y que el servicio fuera de clase superior."
Desventajas: "Todo excelente !"
Ventajas: "On time. Boarding was great. Flight wasn’t full so plenty of room to stretch out."
Ventajas: "Sturdest were very kind"
Desventajas: "There was 2 choices for food either pork or chicken But when I asked for chicken they told us no more chicken Then they took the pork from the tray and I had to eat the rest without the main course. Also all the seats were taken by the people who bought the tickets directly from JAL,but there was few seats left all in the middle for people who purchase tickets from travel agents."
Ventajas: "Spoke english"
Ventajas: "Good space between seats. Cleanest of the restroom. Nice crew service"
Ventajas: "If I could give the crew 10 stars I'd ask to give em 20 cause they wer AMAZING. So nice and polite i enjoyed my flight so much. They wer very attentive and always smiling. Simply lovely."
Ventajas: "JAL is great!"
Ventajas: "Courteous and professional flight attendants"
Desventajas: "Long gap between meals. At least they could have provided juice or snacks in between meals"
Ventajas: "Everything!!! Excellent customer service. Will definitely use their airlines whenever possible.Very polite and always smiling and frequently checks on you if u need anything unlike other airlines."
Desventajas: "None whatsoever."
Ventajas: "It was short flight.. I slept good through."
Ventajas: "Wonderful crew!"
Ventajas: "The crew was friendly, and the view from the window was stunning."
Desventajas: "There wasn't enough leg space; it would be nice if the entertainment system had usb charging available."
Ventajas: "Able to accommodate many dietary requirements and friendly crew"
Ventajas: "The crew, the flight, the pilot to cabin communications, the food, USB hookup, and the movie selection was amazing. I am so happy that I flew Japan Airlines on my return trip. I would highly recommend them for your international travels."
Desventajas: "The flight was extremely late to leave and I almost missed my connecting flight in Osaka"
Ventajas: "No major disasters, comfortable seats, on time."
Ventajas: "Bought my ticket in June, when I could access the AA site for my seat selection, it wanted $18 to $35 to make the seat selection. We chose to get the assignment at the airport, but could only get it at tge gate. Made me feel like I was flying standby!"
Ventajas: "I am looking forwards to using them again! I paid more using this airline than their competitors. But after completing my trip I will have to say it was well worth it and will using them again."
Ventajas: "Japan Airline is a notch above the rest. The services was constant and consistent, the food was delicious and abundant, and the seats were comfortable. I was surprised at how often they would go up and down the aisles checking on passengers, picking up trash, and serving small food items. To top it off towards the end of the trip they put toothbrushes in the bathroom so you can leave fresh, awesome."
Desventajas: "I really dont have a negative things to say, I was really happy with the service. Especially since I hate flying this make the trip so bearable."
Ventajas: "From start to finish, we were amazed by the customer service of Japan Airlines. Altogether we we had a 14-hour day or so of flying with two small children and it could have easily been a 20-hour-or-more day of flying had Japan Airlines not been so great at what they do. We can't say enough about how amazed and blessed we were by their customer service."
Desventajas: "Having to pay for wifi and not having access to power outlets. Everything else was amazing and honestly these minor things were very forgivable given the great entertainment choices that came along with the plan ride and and the amazing customer service."
Ventajas: "Everything! JAL employees go above and beyond to deliver perfect customer service with a genuine smile."
Desventajas: "Nothing! No complaints here"
Ventajas: "That it was comfortable."
Ventajas: "They will not let me board the plane and I checked the airline before.leaving USA to make sure my ticket is valid and it's OK but when I was to return to USA on april10 they inform me my ticket invalid,cost me alot of money and inconvenience ,God bless"
Desventajas: "They will not let me board the plane and I checked the airline before.leaving USA to make sure my ticket is valid and it's OK but when I was to return to USA on april10 they inform me my ticket invalid,cost me alot of money and inconvenience ,God bless"
Ventajas: "The whole price was wonderful I like everything about it"
Desventajas: "There is nothing to dislike about the flight"
Ventajas: "Great seating very spacious for economy class.... I got a pillow a blanket and lots of leg room... I enjoyed the in cabin service... TV was nice lots to choice from great movies..... I enjoyed free Wine.... And loved my ice cream treat... Felt like first class.... Thank you"
Ventajas: "The hospitality of the crew"
Ventajas: "The crew was very pleasant and helpful. Overall it was as good as a 12 hour economy flight can go."
Desventajas: "Unfortunately they ran out of some food by the time they got to us and only had fish left. It was okay, just not my favorite. We were 35 minutes late taking off which contributed with me missing my connecting flight."
Desventajas: "Free Wi-Fi would be nice"
Ventajas: "Always on time!"
Desventajas: "Everything is perfect."
Ventajas: "El vuelo partió y llego según lo programado. Se puede usar wifi, lo cual ayuda mucho a tener un mejor entretenimiento a bordo, asi que pude hablar con mi familia y amigos, y usar mi spotify. Las horas se fueron volando ;)"
Desventajas: "La comida pudo ser mejor. No es que estuviera mal, pero esperaba un poco más de JAL."
Ventajas: "The food was delicious and interesting. Also, the flight crew allowed me to sleep through the rest of the night after dinner service was complete."
Desventajas: "I don't recall having seen an option for a vegetarian dinner, either when I was booking my ticket or after I was on the plane. Perhaps I just missed that part of the booking process."
Ventajas: "Staff amable."
Desventajas: "El staff no ponía orden ni apoyaba a los pasajeros al momento del abordaje, por lo que se comenzó a hacer una fila grande, no dejando pasar a la gente a sus asientos."
Ventajas: "Me gustó la puntualidad de la aerolínea y también el trato que se me brindó. El staff de vuelo siempre es muy amable y atento."
Ventajas: "El staff de American Airlines también fue muy amable. Siempre con una sonrisa y buen trato a pesar de las 11 horas y media de vuelo."
Ventajas: "the crew was extraordinarily helpful in getting me through customs with my luggage which i was lead to believe did not need to be looked at in Tokyo because it was checked through to Osaka by finding me taking me back through customs and onto the flight in time for its departure. JAL's crews on both flights and the ground personnel were very courteous and always extremely helpful."
Ventajas: "great service"
Desventajas: "difficulty in figuring out how to use the controls on the entertainment remote"
Ventajas: "Shortest travel time to Japan"
Desventajas: "OLD PLANES Touchscreens won't 50% of the time"
Ventajas: "More leg room in Japan airlines. I decided to use JAL as much as possible. Stewardess are all nice and very attentive."
Desventajas: "Food is ok, but way so much better compared to the other airlines. The chair is not as comfortable (hard to sit) , but more leg room is a good advantage."
Ventajas: "One of the most attentive crews I've ever had. Superb service. Angled flat seat was not bad at all."
Ventajas: "Excellent customer service!"
Ventajas: "Attention given to each passenger by flight crew."
Ventajas: "Customer service is great."
Ventajas: "Great entertainment options. Didn't try the food but I never do. Friendly and helpful staff."
Ventajas: "The entertainment package was the best ever encountered with seemingly endless choices, keeping us happy all fight long. The seating seemed a bit crowded, and the food was mediocre. We survived, however, without any problem and overall enjoyed our first Dreamliner flight."
Desventajas: "Windows were dimmed most of the flight."
Ventajas: "Flight attendants were great and very accommodating. They made the flight comfortable for all passengers. The entertainment was decent, some recent movies. Overall a pleasant experience."
Desventajas: "There was no choice for vegetarian/vegan meal options on the flight. This was my biggest complaint. Having a meal option is crucial when you are flying for 10+ hours. It is 2016, the vegetarian/vegan community is growing, and it is unfair that there was no choices. Luckily, the snacks were vegan friendly and the kind staff tried to put together a meal of veggies, fruit, and as many rolls as we wanted. If this wouldn't have been the case, the flight could have been a lot worse. Consider giving the meal preference choice to people. Not everyone eats meat, and many have an allergy/intolerance to dairy."
Ventajas: "Food, good, Too Much even! Beers, sweedish meatballs, and caramel Gelato just to name a few. Actual seat comfort was fine. Stewards performed well."
Desventajas: "Lies, not JAL....American Airlines. Paid for JAL received American. Checking in sucked, a whole explanation would wreck this page.....could not reserve seats near spouse. ....in flight entertainment was less than mediocre....seat positioning was grueling not able to get comfortable for the 13hour trip."
Ventajas: "Crew and service was excellent"
Desventajas: "Seats are not 189 full flat"
United es una aerolínea con muy mala comida
ANA es una aerolínea con buen servicio
Auxiliares de vuelo respetuosas y atentas
The crew are very polite and attentive, the plane is comfy and clean. The food could have been better. It's not for all people's taste. They should give atleast two meals in a 4-5hr flight, a snack and a meal coz the portions are so little.
Ventajas: "Awesome crew"
Desventajas: "Old seating"
Desventajas: "My experience overall is fantastic"
Ventajas: "Buena aerolinea"
Desventajas: "Que hable ingles bien el personal"
Ventajas: "Loved the Kabuki actors used for safety instructional video - stay for the ending credits!"
Desventajas: "Boarding felt like a standing cattle call. Some - not all - stews acted as though they were insulted to have to provide food and beverage service, as though they were too tired and/or impatient to deal w/ economy class."
Ventajas: "The crew was very friendly and attentive. They look after the customers."
Desventajas: "I can't think of anything that could have been better."
Ventajas: "The crew"
Desventajas: "The seats were substantially more cramped than the other flight."
Desventajas: "They should’ve let us wait in the boarding room instead we all waited in the flight cabin, in our seats for 5.5 hours during the entire time of the flight delay. It was really terrible."
Ventajas: "All crew are so kind.Great services."
Desventajas: "A pair of babies wailed and cried for almost the entire 10 hour flight. Was this ANA’s fault? Of course not, but they could’ve suggested to the parents ways to help with their children."
Ventajas: "Crew members was very polite and food was good"
Desventajas: "seat is quite small."
Ventajas: "On time. Clean interior. Kind cabin attendants. A high quality standard of performance."
Ventajas: "Los dos vuelos que tome salieron demirados por diferentes motivos"
Ventajas: "The flight attendents were very attentive. I started to havecan upset stomach on decent and the attendent checked in on me to see if I needed any help, she got me a botte of water and checked in on me again once we had fully landed. I really appreciated the concern and care they showed."
Ventajas: "The staff on ANA are super friendly. The legroom on their big planes--even in economy--was excellent."
Desventajas: "The food was okay but not great."
Ventajas: "Flight check-in counter was so nice and accommodating. Makes me never want to go back to rude America."
Ventajas: "The service...the food...the entertainmrnt....tq tq tq"
Ventajas: "The seat I selected was the first row of regular economy. It had extra legroom and received excellent attention by the staff for drinks. The arline served 3 meals and snacks on the flight. I felt like I was eating the entire trip. :)"
Desventajas: "The seats were quite narrow. Most of the rows behind had armrests that were able to raise and lower, but due to my seat selection, my row had the stow-away monitors in the armrests. The seats also didn't technically recline. The lower seat cushion merely moved forward, emulating a recline, but the seatback didn't actually move. It was not quite comfortable."
Ventajas: "Real stewardess', well dressed and polite. Show pride in their job. Great food and drink service. Clean new planes."
Ventajas: "Great service by the crew! Excellent food and flight was on time,"
Desventajas: "Film and movie offerings and music entertainment while on board should be improved with more selections."
Ventajas: "Customer service was pretty solid."
Desventajas: "Los espacios entre asientos son muy pequeños."
Ventajas: "I like the cup holder ring and the coffee stirrer. Blanket thicker than United’s."
Desventajas: "It really has nothing to do with ANA per say. The check-in counter at LAX was unpredictable. I felt sorry for the elderly Japanese who had to wait for the counter to open"
Ventajas: "Aircraft menu and service"
Desventajas: "Aircraft seat pitch"
Desventajas: "The flight left late and it was extremely hot in the cabin. It was a good thing that our connecting flight was a couple of doors down or we would not have made it, we sat on the runway waiting for our turn"
Ventajas: "comfortable seats Leg room Amazing crew Good food Free movies I enjoyed all 9 hours!"
Ventajas: "attendents were very friendly and very accommodating."
Desventajas: "The check-in at LAX. They form 2 different lines for Economy. The 1st line was lined with the people arriving first. Then the 2nd line started to fill later. But when the ANA agents came out, they have no clue and serve the line of the people arriving later. Should know what they are doing. Either just 1 line, or if 2 lines, should ask which line come first"
Ventajas: "People the staff was nice and tried to be helpful"
Desventajas: "Gates kept changing flight was delayed multiple times the flight had no air so I was sweating the whole time my nose began to bleed. I missed my connecting flight to Okinawa they sent me on a hour long shuttle to another airport to fly out the next day."
Desventajas: "No opción de español"
Ventajas: "Service was great."
Desventajas: "Seats had a lot less leg room than a typical plane and, really, the food could have been better."
Desventajas: "Felt very cramped, seats very close together, headphone jack comes out of the side of the armrest, should come out the front of the armrest, I busted the ends off of two of my headphone cables."
Ventajas: "They made a special dessart for my niece and her husband for their honeymoon trip."
Desventajas: "Not realky."
Ventajas: "The airline made sure my family sat together when I couldn't get seats together online. The food was waaaaaay better than the US carriers, and the service was impeccable. 5 stars for ANA all around!"
Ventajas: "Service was nice way more room than American Delta or United for economy"
Ventajas: "Best leg space, new air crafts, kids gifts"
Desventajas: "Food choices are very average. Nothing for vegeterians if you do not order in advance. English language accouncements were not clear at all - not great for an international flight"
Ventajas: "The flight crew was definitely the best part of the flight! Not only did it seem that all the flight attendants were highly attractive - but, they were also extremely attentive throughout the flight AND they did it with enthusiasm & smiles! What a remarkable group of service professionals!"
Ventajas: "All the Japanese food are delicious! The crew are polite and nice"
Desventajas: "I suppose, not enough variety of American movie. In my opinion"
Ventajas: "The food was really good, service was great, and nothing to complain about"
Desventajas: "I don't have any complaints"
Desventajas: "El espacio entre el asiento de enfrente. Es pequeño."
Ventajas: "Lindas y exquisitas chicas japonesas, atentas en todo momento"
Desventajas: "Todo excelente,."
Desventajas: "limited movie selections"
Ventajas: "The crew were fantastic and the meals were pretty good"
Desventajas: "Every time I'm on an airplane I'm seated next to several really sick people.. I know this isn't something you can control but it really reduces the comfort any healthy individual can have. I also didn't like the really long delay for the baggage after the flight. The on flight movie selection had not changed on the return trip which was 16 days later."
Ventajas: "I love ANA airlines ❤"
Desventajas: "I waited 20 minutes for my baggage to return"
Desventajas: "La atención a la categoría Emerald, ni en LAX ni HKG ni durante el vuelo el tener categoría Emerald hizo diferencia alguna con la atención recibida a diferencia de Qatar, AA o Japan Airlines en que se esmeran en el buen trato a los viajeros frecuentes de la alianza one world."
Desventajas: "On board crew provided poor services and lacked proper training. Overall, the crew were hostile toward passengers and did not provide proper services of cleaning the trays or providing adequate beverages during flight"
Desventajas: "Arriving on time"
Ventajas: "Cathay pacific is very professional. 100 times better than American Airlines in general"
Desventajas: "The in flight entertainment is very old."
Ventajas: "La comodidad del avión, el entretenimiento a bordo muy completo y el catering a bordo muy bueno"
Desventajas: "La atención del personal. Parecían poco felices pero me pasó en los 3 vuelos que tomé en Cathay"
Desventajas: "Distancia de asientos"
Ventajas: "El entretenimiento de abordo y el espacio entre asientos"
Desventajas: "El personal, es muy poco amable"
Ventajas: "The staff is very customer friendly. One of the best. I"
Desventajas: "In general the toilets are clean but for this trip they weren’t very neat."
Ventajas: "I liked that the tray table in Economy had a mobile phone holder"
Desventajas: "The seats were the smallest and thinnest I think I have ever sat in."
Ventajas: "The crew had their hands full. Very friendly throughout the flight"
Desventajas: "Comfortable legroom and newer movies"
Desventajas: "They did not provide water very frequently in flight. Food was satisfactory."
Ventajas: "Airport checkin crew sucked, in-flight crew were fantastic!!"
Desventajas: "They made me check my carry on for a flight that was MAYBE 50% full... ANd If the ground handlers were actually awake when we landed in Vancouver... took 43 minutes for the first 5 bags to come out.... and another 7 minutes before anymore... WTAF!??"
Ventajas: "Air hostesses service"
Desventajas: "Food quality"
Ventajas: "So nice, smile everytime, clear information and direction"
Desventajas: "I really hope they will serve wine or liquor but that is okay"
Ventajas: "No llego mi maleta a Vancouver"
Ventajas: "No llego mi maleta a la cuidad de Vancouver y tenía una conexión y fue todo un desastre con tantas vueltas"
Ventajas: "Ground staff was organized, efficient and polite. Breakfast in economy was very good and flavorful."
Desventajas: "Flight attendants were efficient; but not particularly friendly. No offer of water in t the middle of a long flight."
Desventajas: "No hay películas en español"
Ventajas: "Excellent service for wheelchair passengers"
Ventajas: "Everything but the seat"
Desventajas: "Seat configuration is not worthy of CP business class. It’s the old 777-200, either retire the plane - that would be a shame, or upgrade the seats"
Desventajas: "Cancelation process was too poor customer service was also too poor. And high cancellation fee. Customer service representatives did not tell me when I am going get the money back and also weather my ticket is also canceled or not."
Ventajas: "Every aspect was smooth and efficient."
Ventajas: "I paid for extra legroom so the seats were fine. The staff was fine."
Desventajas: "I flew United, not Cathay Pacific. The food. I have had much better food in all five other International trips I have taken in the last year."
Ventajas: "Nothing much. Travelling in economy class for long flights is always a miserable experience. I can't afford to fly business and I am compelled to travel due to personal reasons"
Desventajas: "With the new security rules for flights to the US, they took my water bottle at the gate during boarding. I was dehydrated during the whole flight. The small cup of water they give during the flight is not enough for me."
Ventajas: "Great food (probably the best I’ve had on a flight) and a fairly good in flight entertainment."
Desventajas: "The crew was good , but I observed that one aisle got a follow up of drinks more than my aisle. It made me wish that I was sitting in that aisle."
Desventajas: "Continues to be incinsistent and spotty service."
Ventajas: "The service"
Ventajas: "The crew are great and the food is good .Excellent service"
Ventajas: "Clean plane"
Desventajas: "Seat won't recline"
Desventajas: "Delayed departure Last minute gate change Very very late baggage arrival"
Ventajas: "In flight service was excellent. Food was great. Good variety of entertainment options."
Desventajas: "The boarding process was a little confusing. Could not hear which rows were being called up and the line was really long."
Ventajas: "Chicken rice"
Desventajas: "Mess in TPE"
Ventajas: "The Attendants were excellent"
Desventajas: "I am a big man and found the seats a bit tight"
Desventajas: "Everything was good except for the meal part. I was seated at the last and by the time I had my turn to choose from the menu, I was left with just one choice because all the passengers ahead of me got to choose first. Would be great if Cathay would accommodate extra meals on their flights."
Ventajas: "Entertainment okay. Screen small"
Desventajas: "No legroom at all. And I'm not even a big person."
Ventajas: "The crew was excellent and helpful."
Desventajas: "Some seats could not be made upright and passengers had to move around during landing time. While serving food, it took close to 2 hours to start serving everyone and the pre-ordered meal was served. Very delayed."
Desventajas: "1-hour delay due to inclement weather"
Desventajas: "No Wifi on a 16 hour flight is simply stunning to me."
Desventajas: "Meal service was poor by crew members for economy class. In economy class - (center section-just after first class)-only one toilet . for Passengers. Very inconvenient."
Ventajas: "The flight was on time."
Desventajas: "Boarding is messy. Just one very long queue for everyone in economy. No method for organizing by groups. So if you are unlucky, you might end up with no luggage space in the overhead bins that are supposed to be for passengers at that point. Food was a measly 'roll' with generic water diluted juice."
Desventajas: "I was at the window seat. They weren't really paying attention to me when they bring water or collect the trash."
Ventajas: "All but did not eat"
Ventajas: "I like the crew on board being very friendly and helpful."
Desventajas: "Online check-in system is terrible. 2 out of the 4 legs of the flights I was unable to check-in and get a seat assigned. Then there's nothing you could do except to show up at the counter on the day of the flight. How could the system be so inflexible that we are now almost in 2017?!"
Ventajas: "Nice service!"
Ventajas: "Belle and Rainbow were great hostesses"
Ventajas: "The wonderful people and the service they provided with a great attitude."
Desventajas: "The food was only OK."
Ventajas: "Seats were comfortable in Premier Economy class, Entertainment offered in this class was good.They offered more movie chooses than most any other airline that ive ever flown on before."
Desventajas: "First off I feel asleep as soon as I seat down on the plane, even before take off and once I woke up not one of the stewardess come to offer me the meal I missed or any kind of refreshments, it was a 4 hour flight. My brother who did get the meal stated that it was very poor quality. The egg was terrible tasting, powered egg replacement."
Ventajas: "Amabilidad y servicio"
Desventajas: "Entretenimiento pantallas no servían, no se escucha nada y no dan audífonos"
Desventajas: "Estuvo bien porque fue un viaje corto, gracias."
Desventajas: "Recomiendo Delta y la página de Kayak es buena y segura.. fue un excelente viaje, gracias."
Desventajas: "Vi un alto estándar de atención y puntualidad. Sugiero hacer las indicaciones del despegue y aterrizaje en idioma español"
Desventajas: "Es y sera la mejor aerolinea en la que e viajado. Sin lugar a duda de hoy en adelante siempre buscare esta para viajar. Gracias"
Ventajas: "Llegó a la hora estimada"
Desventajas: "Para mi todo bien"
Desventajas: "Me dejan sin palabras es una mala malicima experiencia con esta aerolínea quise cancelar mi vuelo y nadie se hizo responsable ni no tienen ningún numero de teléfono donde comunicarce el cliente que pena"
Ventajas: "Excelente trato, la mejor línea aérea"
Desventajas: "Variedades de esna y jugos"
Desventajas: "Dar almohadas"
Ventajas: "Muy buen servicio"
Desventajas: "La comida"
Ventajas: "Lo rápido k viaje y el excelente servicio gracias"
Ventajas: "Todo, especialmente el entretenimiento"
Desventajas: "La comida, muy floja"
Ventajas: "El personal muy amable y a pesar de que se retraso el vuelo todos mantuvieron la calma y lo manejaron muy bien. El asiento no está mal, es cómodo."
Ventajas: "Tripulación buena .."
Desventajas: "Me cancelaron como 5 veces mi vuelo de JFK a Buffalo Nueva York... pase más de dos noches esperando en el aeropuerto y no me quisieron proporcionar una habitación de algún hotel o algo para por lo menos tomar un baño..."
Ventajas: "La atención del personal"
Desventajas: "Todo wstuv6muy b Todos los servicios fueron excelente,"
Ventajas: "Buena atención, asiento normal."
Desventajas: "Incluir un refrigerio durante el vuelo"
Ventajas: "Ante los problemas dieron respiesta"
Ventajas: "Buen espacio entre filas de asientos Muy amable el personal"
Desventajas: "Hacer que la gente que viaja no sea sucia y desprolija y no permitirle poner los zapatos sobre los asientos"
Ventajas: "Vuelo salió a tiempo"
Desventajas: "Que avisen antes que el vuelo fue operado por otra aerolínea , no fue delta."
Ventajas: "Las películas"
Desventajas: "Los snack"
Desventajas: "Todo perfecto"
Desventajas: "Todo perfecto"
Desventajas: "Material para entretenimiento"
Desventajas: "Muy costoso el precio del equipaje. Casi 500$ por 2 maletas. El costo del vuelo a Madrid."
Desventajas: "Desastrosa atencion y asiento. Solicite que me den uno junto a mi esposa y me cambiaron a otro al fondo de tamanio menor que el usual y al lado una persona obesa que ocupaba la mitad de ese asiento. La persona que recibio nuestro equipaje nos hizo cambiar cosas de las maletas por un exceso de 0,5 kg"
Ventajas: "La tripulacion bien. El espacio reducido."
Desventajas: "Mal señalizado el abordaje en ezeiza, teniendo pantallas que todos podemos mirar, en lugar de anunciar por las mismas el orden de ingreso, no, andaban con cartelitos de carton que apenas se veían y una señora diciendo donde era cada fila, un desastre."
Ventajas: "La tripulación"
Desventajas: "Control de maletas de cabina"
Ventajas: "Pantallas con peliculas"
Desventajas: "Asientos hiper pequeños, muy incomodo!"
Desventajas: "No es lo que compré. Asientos pesadísimos uno del otro, casi sin espacio para piernas. Cuberteria y platería de plástico, nunca entregaron los accesorios Tumi, las mantas NO son las anunciadas. En fin, un engaño."
Ventajas: "La puntualidad"
Desventajas: "Se perdió tiempo acomodando los equipajes, que los pasajeros entren al avión con menis maletas."
Ventajas: "Eficiente abordaje, vuelo a tiempo, servicios de avión muy Modernos"
Ventajas: "La puntualidad excelente"
Desventajas: "Me rompieron el equipaje de correa"
Ventajas: "El servicio a bordo es excelente y los agentes en sala siempre estuvieron pendientes de mis necesidades. Me permitieron abordar antes ya que tengo una cirugía reciente."
Ventajas: "Rapidez del viaje y profesionalidad de los pilotos"
Desventajas: "Las opciones de comida"
Desventajas: "A mi no me gusta la distancia para reclamar la maletas, la television no fuàncionaba"
Ventajas: "El avión salió a la hora y llegamos 20 min antes de lo previsto"
Desventajas: "Pasaron laa azafatas 1 vez (vuelo de 2 horas), y aunque había wifi a bordo, era muy malo."
Ventajas: "La atención del personal fue muy buena."
Desventajas: "El vuelo se retraso 1 hora y la comida estuvo horrible."
Ventajas: "El abordaje muy rápido sencillo, todos los pilotos de delta siempre salen a recibir a sus pasajeros."
Desventajas: "Pasó exactamente lo mismo que en el vuelo anterior una persona ya estaba sentada en mi lugar y en esta ocasión traté de decirle, pero la pasajera me ignoró o no me entendía"
Ventajas: "La comodidad del avión la atención del personal y el proceso de abordaje súper rápido un vuelo muy cómodo y tranquilo"
Desventajas: "No checan los asientos, cuando llegue a mi lugar asignado ya había dos personas sentadas y una de ellas estaba en mi lugar no comenté nada poe respeto ya que eran personas mayores a mi"
Ventajas: "La atención fue muy buena, los asientos son muy cómodos el servicio de entretenimiento, cuentan con una entrada de audífonos y salida usb para cargar tu teléfono mientras viajas.el wifi en la nave son un plus."
Desventajas: "Pague un upgrade a un mejor lugar y Mi asiento se regresaba a la posición original solo el cual tenía que que estar acomodándolo , a pesar de que el personal me comentó que era una nave nueva."
Desventajas: "No dan realmente comida"
Ventajas: "Excelente horario para viajar a Monterrey, El vuelo no estaba saturado y fueron muy puntuales"
Ventajas: "LA puntualidad para abordar y despegar"
Desventajas: "Su personal no es muy amable"
Ventajas: "I love the idea to have a non stop flight and the seats are very comfortable to be this an excellent flight just need to give more snacks that would be great :)"
Desventajas: "Took to much time the boarding and we needed more snacks"
Desventajas: "Lo que no me gusto que al momento de llegar a Atlanta si le dieron una silla de ruedas pero no hubo quien la llevara a la salida!!!!"
Desventajas: "Muy estrecho"
Para un vuelo tan largo deben mejorar los alimentos, Y cobran por el acceso a internet, lo cual no me gusto porque en la compra del boleto no lo mencionan
Por el precio que pague, es aceptable, pero para un vuelo tan largo deberían mejorar los alimentos.
Creo que es buena la relación costo calidad
La tripulación fue muy amable. El proceso de documentación podría ser más rápido
Las sobrecargó muy amables, pero el abordaje estuvo muy desordenado y los asientos muy rígidos
Ventajas: "It is a no frills airline. Cabin crew were friendly."
Desventajas: "No entertainment, no food"
Desventajas: "Getting from one flight to the other was a major hassle. How many times do they have to check your boarding pass?"
Desventajas: "Dinner service on the Calgary-London flight started very late and the cabin lights weren’t dimmed for several hours on this night flight."
Ventajas: "buen avión, y buena actitud de la tripulacion"
Desventajas: "Limpieza en la cabina y baños"
Ventajas: "Gavin at check in was so great!! Amazing and professional!! Great clear concise announcements!"
Desventajas: "My baggage did not arrive in my final destination"
Ventajas: "The entertainment made the time go by fast."
Desventajas: "More food purchase options"
Ventajas: "Very nice crew. Seats were okay a bit tight, but, fine."
Desventajas: "Always a ‘full flight’ and they run out of spacein the overhead storage"
Ventajas: "I fly frequently and this is the first time I've travelled with West Jet. The big difference was the staff. Unlikely many airlines the West Jet crew - in flight and the ground crew - were all very friendly, helpful and actually seemed like they enjoyed their jobs. I called West Jet prior to checking in on-line and my call was answered within a minute by a real human who was so helpful. That's the polar opposite of so many airlines like Air Canada."
Desventajas: "The seats are too close together but that's not unique to West Jet. And the in flight crew was so helpful that it makes up for the lack of space."
Ventajas: "No delays flight arrived ahead of schedule"
Ventajas: "Price is great"
Desventajas: "Lost my luggage"
Ventajas: "Friendly staff And I love it you go direct to Belize."
Ventajas: "Crew was amazing."
Ventajas: "An uneventful and comfortable trip, well.. as comfortable as any aircraft gets :)"
Ventajas: "From checking in to my arrival I enjoyed the service. The crew even on ground were helpful at the checking in. The light refreshments were okay. I am impressed. I had no on board entertainment so can’t comment on that."
Desventajas: "Nothing in my whole experience with WestJet on my trip."
Ventajas: "Seat comfortable"
Desventajas: "WestJet app to watch movies and tv not available. Only old screens in back of seats."
Ventajas: "I got the executive treatment"
Ventajas: "El Buen Servicio"
Desventajas: "Todo muy Bien"
Ventajas: "Kayak and the WestJet app are a great combination. Overall the trip was excellent. No food (just a light snack from Toornto to Montreal) and no entertainment, but the flight was pleasant."
Desventajas: "No food, no usb for charging."
Ventajas: "So poorly organized at boarding ! Staff on the ground that where lazy ! On board staff where lazy ! Waiting for luggage took over 40 mins. Horrible ! Good thing I've had other flights that where much better."
Ventajas: "WestJet great airline"
Desventajas: "YYC new Gate “C” poorly organized"
Desventajas: "Los televisores del avión no funcionaban"
Ventajas: "Thought the flight left a little late, we still arrived on time."
Desventajas: "The seats weren't that comfortable. Though I'm not fat there was little room to move left or right there was however ample leg room considering I'm fairly tall. Though the flights are quite expensive no meal is included., only drinks and snacks."
Ventajas: "No comments"
Ventajas: "Fight and everything else was fine."
Desventajas: "There was a huge problem with the paper work..Names were not filled out right ( middle names missing) and Last name Misspelled even though on our copy it was first spelled right."
Ventajas: "flight was on time"
Desventajas: "there was no movies to watch"
Ventajas: "WestJet was great. I had assistance this flight and they took great care of me"
Desventajas: "Totally full flight so squished in my seat"
Ventajas: "crewmembers were very nice"
Desventajas: "Huge delay with the flight with no explanation"
Desventajas: "It wasnt possible to connect to entertainment system or wifi even though I had paid for wifi"
Desventajas: "Lots of delays on different flights for members of our party flying from various points in US to Calgary and on returns. Several folks had damage to their luggage, including wheels torn off of baggage and a cracked ski helmet."
Ventajas: "Crew was very nice, a good selection of entertainment and comfortable seating."
Desventajas: "Having to wait in the plane for an hour prior to takeoff due to a lock issue with the washroom."
Ventajas: "WestJet was Great again.... Boarded promptly, and a smooth flight, with friendly staff"
Desventajas: "Flight was late to leave"
Ventajas: "Friendly people+ great service"
Ventajas: "As easy as it should have been and great price"
Ventajas: "I like that it wasn't a huge plane"
Ventajas: "JP the flight attendant was great"
Desventajas: "Terrible boarding process Too warm"
Ventajas: "Quick and efficient boarding"
Desventajas: "No tv screen"
Ventajas: "I am mute and the staff was generally good at accommodating my communication methods. (still wish more staff knew American Sign Language; that remains the best flight experience ever)"
Desventajas: "Staff updated my status to Deaf passenger without my knowledge. I am not Deaf, my hearing is fine and I understand English perfectly. I have no problem understanding the safety messaging. I am mute, I can't talk, that's all. I try not to misrepresent myself so that I don't take resources from Deaf people, so this frustrated me. also, I guess WestJet changed food policy again, now MUST pre order food, because no food was available on the flight if not Plus."
Ventajas: "Everything was streamlined and easy to understand. We made it on time and the staff were friendly, especially with our young son who is one Ana half."
Desventajas: "You have to pay for a meal even though it’s a 5 hour flight."
Ventajas: "Quick and comfortable"
Desventajas: "No tv but understanding for price of flight"
Ventajas: "En general esta bien"
Desventajas: "No encuentro algo."
Ventajas: "I appreciated the warm welcome as well as their appreciation for my business to your airline."
Desventajas: "I would have like to seen a GPS monitor tracking our flight. Not having free wifi I was frustrating. With so many extra charges as well the internet being a necessity these days. Its not something you should take advantage of profit for."