Desventajas: "Everyone was accomadating"
Ventajas: "Nice, clean efficient. Comfort was good."
Desventajas: "The crew was great but pretty impersonal. Not a great selection of movies."
Ventajas: "Everything. Very comfortable seat. Great food."
Desventajas: "Better movie selection."
Desventajas: "Flight attendants rude to travel companion . Non Korean but speaks Korean. When addressing two flight attendants on Korean, they insisted on responding in English, rather than continuing in Korean. Travel companion not happy."
Ventajas: "Food was good."
Desventajas: "Not enough soft drinks and ice has to be asked for."
Ventajas: "Crew, food, comfort, entertainment and many good things"
Desventajas: "I love everything"
Ventajas: "The service is always way better than American flying"
Ventajas: "Service and food was good."
Desventajas: "I missed my flight on my way to the destination and I could not find a way to contact Kayak.. Because of my missed flight my flight return back I could not take it either. How can I get refund for a flight I could not take?"
Desventajas: "Missed connection at ICN due to flight delayed !!"
Ventajas: "nothing, i regret flying west jet but i had no choice bc it was the only option for my layover."
Desventajas: "- boarding was late - take off time took forever (kept circling around) - no entertainment - uncomfortable seats - very loud plane compared to other airlines"
Ventajas: "Everything was on time, the food was great, and the service excellent."
Desventajas: "I would have liked more entertainment options. Movies and channels were limited compared to other airlines."
Desventajas: "Short haul flight have got cramped seating. Entertainment offering is a bit little. Amenity packs are too basic: just contained flight paper sandals and toothbrush+toothpaste."
Ventajas: "best airline ever"
Ventajas: "I love Korean Air. Can't say enough good things about this airline. I fly Korean Air whenever I can."
Desventajas: "Simple meal but a short flight."
Ventajas: "Friendly service"
Desventajas: "Didn't dislike anything"
Ventajas: "Customer service is very good"
Ventajas: "The food.the teem"
Ventajas: "Boarding was quick and easy. I didn't have the food onboard but it smelled alright. Staff happily kept offering to refill my water on the ~2 hr flight (probably more frequently than JAL asked during my 13 hr flight a couple months ago...). Overall, good flight. Professional staff. We didn't crash so that's always good."
Desventajas: "Seat was uncomfortable, but when you're flying economy nowadays, that's pretty much expected. Took a while for us to get into the air but that was probably just due to it being a holiday and potentially many flights backing up the runway."
Ventajas: "The cabin crew was very polite. Restrooms were kept clean by the cabin crew"
Ventajas: "Politeness, cleanliness and food."
Ventajas: "Everything went well. Crew were helpful."
Desventajas: "There was no onboard entertainment system."
Ventajas: "The food was delicious. Stewardesses awesome."
Desventajas: "Ths length of the flight, but that is normal."
Ventajas: "Had a fantastic time, it exceeded my expectations."
Ventajas: "Good service and on time"
Ventajas: "The seats were roomy and considering this was 14 hour flight that was important. The entertainment was superb - they had all the latest movies and plenty of them to last 14 hours. The service was the best. Flight attendants were so nice and accommodating at all hours of the day and didn't even flinch once after our multiple requests for more wine. They made sure we had enough food and snacks throughout the flights and provided plenty of water and juices to stay hydrated."
Ventajas: "Aircraft was extremely comfortable. Check-in and boarding process very efficient Service was amazing!"
Ventajas: "All of the people from Korean Air that I spoke with about anything were very considerate and helpful."
Desventajas: "No legitimate complaints."
Desventajas: "Flight change ruined whole trip. Return flight is diverted to another country. Overall it was an awful experience"
Ventajas: "Spacious for economy."
Desventajas: "Felt like we could have had an extra meal/more snacks & drinks. Only 2 meals for a 13-14 hour flight."
Desventajas: "Boarding would have been fast if the passengers seating in the back rows were called first to board, followed by the middle rows, and last to board, people seated in the fron rows (after of course calling the priority passengers. Traffic on the aisle would be avoided"
Ventajas: "Over all customer service."
Desventajas: "fleas bite me & my hubby what U think?"
Ventajas: "Tripulación extremadamente atenta, limpiaban los baños cada vez que alguien lo usaba, silenciosa. Cabina moderna, asiento totalmente reclinable, muy cómodo."
Ventajas: "Koreans are naturally respectful, making for a very pleasant flight"
Ventajas: "The international flight authorized two luggage check in, you only authorized 1 check in, and didn't let me know before the departure at airport with two luggage, had to paid for additional luggage $72.00. AA flight two luggage 50lb each luggage, just let you know from now on I will never use Korean Air, with skypass visa card. I though will have better service, but very dispointed. Chin H. Boyd"
Ventajas: "Window seats in business class have direct isle access without having to disturb your neighbor."
Ventajas: "drink service"
Ventajas: "Generally, i liked the flight. We were granted our request for a change in seats when i found out that me and my husband were not seated side by side."
Desventajas: "The entertainment has limited choice of movies."
Ventajas: "Nice bibimbap"
Desventajas: "Boarding staffs at Tan Son Nhat Airport"
Ventajas: "Cleanliness, spaciousness, top rated service. Food was delicious. Staff was very friendly, kind and professional."
Desventajas: "Flight was rather long, but the experience made it manageable."
Ventajas: "The plane was delayed but we appreciated Korean Airlines having staff waiting for all passengers that needed to catch their next flight. They helped us navigate through the airport to our connecting flight and sped us through security so we did not have to wait in line behind passengers that were not in a rush."
Ventajas: "We forgot our IPad in the plane. We met in Seol one of the flight attendants. She stayed with us and arranged for somebody to bring the Ipad from a different location . She refused to continue home , until she saw our property found. It wax an exceptional service!"
Desventajas: "The service on the plane is outstanding"
Ventajas: "comfort, service, easiness"
Ventajas: "Flight was great. The service and kindness of flight attendants was the best I ever had."
Desventajas: "Really can't say there was anything I didn't like. Just going thru customs. Not very many friendly people to help with the process."
Ventajas: "Free same quality"
Ventajas: "Great leg room (I'm 6'3), friendly staff, great movie choices"
Desventajas: "Thought there should have been 3 meals (16hr flight), food was OK."
Ventajas: "Same as above"
Ventajas: "Excellent entertainment selections on the flight."
United es una aerolínea con muy mala comida
ANA es una aerolínea con buen servicio
Auxiliares de vuelo respetuosas y atentas
Great airline and staff. Thanks for comfortable, safe trip home. My best wishes to all United staff. Stay safe.
Ventajas: "Awesome crew"
Desventajas: "Old seating"
Ventajas: "crewe were excellent"
Desventajas: "nothing !"
Desventajas: "You could have given me a refund or credit for a flight I told you I had to change 3 months ago. I won’t use kayak again."
Ventajas: "Buena aerolinea"
Desventajas: "Que hable ingles bien el personal"
Ventajas: "Great customer experience is what look for in any service, ANA delivers this in abundance."
Ventajas: "The food and the crew were great."
Desventajas: "I am yet to find an airline that has any semblance of comfort in economy class for someone 6’ 2”, and that isn’t even tall! It would seem that the seats should be tall enough not to have the headrest push on my shoulders.....such as making it adjustable enough to be used as a headrest."
Desventajas: "12:05 am flight back to Lax is good because you can sleep a little then be awake for a good period of time before and after landing which helps promote getting back to normal sooner. Flight got a little chilly whole is was sleeping but otherwise a very good flight."
Ventajas: "Crews are very helpful and always have a smile in their face. Comfortable seats and entertainment system are very nice. The only thing that makes us not satisfied was the food, for 10 hours flight there’s only 1 main dish...Totally I like their service."
Desventajas: "The food was not enough, we felt so hungry before arriving."
Ventajas: "On time. Clean interior. Kind cabin attendants. A high quality standard of performance."
Ventajas: "Really good service."
Ventajas: "Friendly attentive staff."
Desventajas: "The seat was narrow and after 9 hours, not comfortable... Normal for economy though"
Ventajas: "Los dos vuelos que tome salieron demirados por diferentes motivos"
Ventajas: "ANA's staff were professional and helpful. They will do their very best to accommodate your request within reason, very satisfied how they handled our issue."
Desventajas: "We made our reservations through kayak / justfly.com and paid an additional fee to reserve our preferred seating assignment. During check in, our seat reservations were not granted because justfly.com did convey our preferences."
Ventajas: "Economy seats were spacious and same size as Economy Plus seats of United. Clean. Crew was amazing, helpful and friendly."
Desventajas: "Same as above"
Ventajas: "Staff were amazing."
Desventajas: "Nothing great experience!"
Desventajas: "It was a packed flight. I'm assuming that given this, I could not change seats. While the ANA staff were helpful, I myself had trouble on this flight and became unwell. I sought help from ANA upon landing and received it."
Ventajas: "Service, Cleanliness and Overall Quality"
Desventajas: "We got lie flat cubicle seats on the way out but just tilt seats on the return, both on new 787's. After a 11 hour flight in lie flat cubicles and connecting to a standard recline BC seat is a bit painful."
Ventajas: "The crew are so courteous and helpful."
Desventajas: "Los espacios entre asientos son muy pequeños."
Ventajas: "Comfortable seats, excellent entertainment system (although lack of movie choices this time around), crew is attentive as usual, and the food is not bad for airplane food. Smooth traveling."
Desventajas: "If anything, it was simply the lack of movie choices but I guess it wasn't a good year for movies."
Ventajas: "- Airfare Price - Ease of Checking In - Friendliness of Staffs - Aircraft is clean"
Desventajas: "- Entertainment options were limited - Food choices limited as well - Seats are a bit stiff and small"
Ventajas: "I'm always in awe at how the crew operates, everything is tidy and the services are efficient and utmost hospitality. Look forward to flying with ANA again."
Ventajas: "Loved everything about the flight - food was good plenty of drinks throughout the flight unlimited movies smooth take off and landing."
Desventajas: "Flight was delayed by 30+ minutes which made me/many others late for any connecting flights."
Ventajas: "Cabin crew were really nice & helpful. My upgraded seat next to an open seat was really nice & comfortable."
Ventajas: "lunch was filling, ordered gluten free meal, received more food than expected, beef steak was good, potatoes nicely roasted, also got a side of large prawns (2) and a crab leg. Aircraft is a bit dated, seats hardly reclined beyond 10 degrees."
Desventajas: "Cabin is bit old, seats don't recline enough, smells musty."
Desventajas: "No opción de español"
Ventajas: "787 was beautiful, great features, clean. Flight attendants were polite and helpful."
Ventajas: "The food were good and just enough for the inflight need"
Desventajas: "The time to get to the next flight is so tight! I wish there's a 30 minutes more so I don't have to rush and be the last one to get in the plane."
Ventajas: "The food on board was great! Crew members were friendly!"
Ventajas: "Very friendly staff, happy to explain and let us try the lemonade drink"
Desventajas: "would have preferred more asian food options"
Ventajas: "Love the staff, helpful and polite!"
Desventajas: "No foot rest=back pain"
Desventajas: "El espacio entre el asiento de enfrente. Es pequeño."
Ventajas: "Lindas y exquisitas chicas japonesas, atentas en todo momento"
Desventajas: "Todo excelente,."
Ventajas: "Messed everything up!!!"
Desventajas: "Messed everything up!!!"
Ventajas: "Didn't realize I'm flying united airlines. Nowhere on my itinerary was it mentioned. The whole time I thought I'm with ANA all the way"
Desventajas: "The flight itself was good but booking with bayaan, never again. I have used kayak many times but for the first time since I booked vayama changed me flight 6 times. They also could have mentioned my first 2 legs of my flight was with united. I tried to check in online thru ANA, couldn't go thru with many attempts until finally I called and the agent mentioned to check in thru united."
Ventajas: "ANA is always prompt, even when there are delays. The flight attendants are always kind and polite."
Desventajas: "Today's flight was delayed and set back arrival by twenty minutes."
Desventajas: "Flight were shaking badly several times and I feel dizzy"
Ventajas: "Best service ever provided by an airline"
Ventajas: "Service was friendly and enjoyed the USB charger."
Desventajas: "Seats are just not designed for humans! Ergonomically there could be improvements. I also feel seats are too low."
Ventajas: "Food was good but not on every segment. Unlike many other airlines, ANA ticket counter team was very good. Japanese cabin crew etiquette & respectfulness are appreciated."
Desventajas: "Cramped seats. Narita has poor general facilities overall. Therefore ANA should offer a discounted lounge facility for passengers with more than 4 hours transit. (I read that lounge food is surprisingly bad. I used the United lounge instead.)"
Ventajas: "On time，no delay. Food is good. Crew is concerned about passengers when I request to change to an aisle seat，though my request is not fulfilled. I still appreciate the crew's effort."
Ventajas: "I liked that each seat had a foot rest. The food was very good you get a haaggen dazs ice cream during one of the meals. The food wasn't filling but that's to be expected so bring snacks if your own. The flight was smooth no issues and the flight attendants were very attentive. Had a tv with movies and the personal tv also had games like a game system."
Desventajas: "I disliked that the seating did not have its own personal air. At times I would get hot."
Desventajas: "Missed connecting flight due to delays from first flight"
Ventajas: "The service was excellent"
Ventajas: "Overall, the staff was amazing, so as the food and cleanliness"
Desventajas: "The space between the seats in economic seat"
Desventajas: "In flight food service by cabin crew was spotty, sometimes they gave you coffee with dinner , sometime not, they are very forgetful. Please improve on this issue."
Desventajas: "No complain . It’s singapore airlines"
Ventajas: "Yes and yes"
Desventajas: "Not sure because I have never had a better experience."
Ventajas: "Service was excellent!"
Ventajas: "Great seats and efficient service all round."
Ventajas: "See above"
Desventajas: "See above"
Ventajas: "The service is exceptional!"
Ventajas: "Singapore airline is amazing, great service and quality entertainment."
Ventajas: "The lunch and dinner menu was excellent"
Desventajas: "more bathrooms."
Desventajas: "the food was mediocre at best - had to ask for water couple of times"
Ventajas: "Boarding was good and the flight time was shorter than expected."
Desventajas: "My son did not like any of the meal selections between beef and fish. We asked for a ramen noodle cup instead that the flight crew denied they had, only after seeing them offer it to another family just seconds before. I was very disappointed!! I believe the flight attendant knew of my concerns because she started asking me if the service was ok. If your doing a good job, then you won’t have to ask."
Ventajas: "Me tiraron un vaso de gaseosa arriba y la actitud de todo el personal a bordo fue sobresaliente. Más allá del accidente me regalaron 75 usd para gastar en el catálogo a bordo."
Ventajas: "I booked regular economy and flew to Tokyo that way, but put a bid in for premium economy for the flight home and got it. It's not a big upgrade (bigger display panel, a little more leg room, seat tilt and it has a leg rest) but those things made the flight for me."
Desventajas: "I don't have much on the down side front aside from the usual "would like more leg room" and "more seat tilt" so nothing new to report"
Ventajas: "Most everything"
Desventajas: "Crying babies made it tough to sleep the whole flight"
Desventajas: "Cabin temperature was really hot."
Ventajas: "All the crews were friendly and helpful!"
Desventajas: "I wanted to watch Hindi movies with subtitles..."
Ventajas: "Christmas decorations, service, attitude of staff"
Ventajas: "Las aerolíneas asiáticas que he probado son excelentes de todo a todo. Gran servicio y atención al cliente."
Ventajas: "Comfy chairs and good food on Singapore Airlines."
Desventajas: "Some of the male crew didn't do anything, the females did all the interactive work in serving and helping the disabled as far as I could see."
Ventajas: "The crew was really great, so friendly and accommodating. I wasn't able to order a vegetarian meal ahead of time, but they still gave me one on board when I asked. There was an amazing selection of movies and they refilled my drinks without even asking. I would recommend this airline to anyone traveling to Asia."
Ventajas: "The food is good. The service is excellent, always smiling and attentive."
Desventajas: "Not enough quantity of each type of food. I did not get the cold noodle I want and end up eating sandwiches."
Ventajas: "The crew was very kind and helpful."
Desventajas: "My daughter had the vegetarian oriental - and it was basically a ball of slim. My son had the lactose free meal and it was broccoli and potatoes. We switched our return flight meals to the regular in-flight meal. It was better, but not great."
Ventajas: "The seat comes with foot rest attached to the front seat."
Desventajas: "I asked for decaf coffee and the attendant totally forgot about my request."
Ventajas: "Best coach experience I have had. Good airplane food. Gracious service. Tail wind made us early which was a good thing because LAX is such a mess and it would have been difficult to make our connection with the long bus ride and 2.5 mile walk to the Alaska terminal."
Ventajas: "Excellent service by flight crew. Good selection for entertainment. Flight was enjoyable."
Ventajas: "Great service, great experience."
Desventajas: "I liked it all."
Ventajas: "Excelente y cálido servicio en el mostrador de facturación en Manila. Comida bastante aceptable para clase turista. Acceso gratis a sala vip en Changi, con oportunidad de tomar una ducha antes de embarcar en el vuelo largo a Barcelona. Las azafatas son adorables."
Desventajas: "La calidad del sonido del sistema de entretenimiento a bordo no es buena. Hay mal contacto entre las tomas del asiento y los auriculares."
Ventajas: "It was safe, great staff and service! Entertainment was great and lots of options in food and beverage!"
Ventajas: "We had the BEST FEMALE flight attendants, they were soooo helpful and one of them came and wrote down my kids' names so she can call them by their names, and they got to choose the food and got theirs early so I was able to help them before mine arrived which was super thoughtful! Food option was pretty good and lots of shows and movies to choose from. Getting ice cream was such a treat for my kids!"
Desventajas: "The male flight attendants were kind of annoying, they were trying to be funny but didn't work so they just came off arrogant and annoying!"
Ventajas: "La cordialidad, el trato, el servicio, el avión, la limpieza. Un vuelo muy agradable y que recomendaría siempre."
Desventajas: "Que para ofrecer los servicios comerciales si hablaban español, para el resto de servicios no, aunque fueron muy atentos."
Ventajas: "Great food, friendly staff, on time... what else do you need?"
Ventajas: "Great food and fantastic service"
Desventajas: "Needs more legroom"
Ventajas: "Amazing crew, great service. Really good food"
Ventajas: "loved the hot towels and the entertainment provided"
Ventajas: "I have never encountered nicer more professional staff. They always had smiles and seemed to really enjoy their jobs. I always tell friends if they have a chance to fly Singapore Airlines to do it. They won't regret it. Especially on long flights."
Desventajas: "I was in economy class but I would have liked more leg room. My knees where hurting from having little leg room."
Ventajas: "I have always enjoyed flying on Singapore Airlines. There were no delays on my connecting flight coming out of Tokyo to Los Angeles. The huge plane was like flying in a small "transportable town.""
Desventajas: "I had a long connection wait in Tokyo, but that was not too bad since I got a great price on the round trip ticket - less than $700!"
Ventajas: "The food. The nice crew members. The comfortability and service. The tech and entertainment available."
Ventajas: "I like that I could check in 2 suitcase and able to choose my sitting when it's available."
Ventajas: "Crew and staff were great and accommodating."
Ventajas: "The crew was amazing!!"
Ventajas: "I would definitely fly with Singapore again. Their staff is super attentive, they have lots of options for in-flight entertainment and things generally went smoothly. I didn't sign up for a special allergy meal ahead of time but they were able to accommodate me anyways."
Desventajas: "The food was overcooked, mushy and tasted old. The seats were small and didn't recline very much. I think these things are kind of normal now on most airlines."
Ventajas: "Crew was friendly"
Ventajas: "I loved the entertainment, the kind staff, and the extras they gave out to try to make us as comfortable as possible."
Desventajas: "My boyfriend is very tall, 6'6. On the flights to and from, even though he was on he aisle side seat, it was very difficult for him to have enough room for his legs, thus making my space that much less. In the future, I think we would benefit from booking either the seat behind us for him that had more leg room, or the seats in front of us that were the first seats of all rows."
Ventajas: "No baggage charge for surfboards"
Ventajas: "Very pleasant, staff was always smiling and eager to help."
Ventajas: "First time to travel with Singapore Airlines and we were impressed with the overall service for economy class. Food was good, entertainment package offered multiple options. Flight attendants very helpful."
Ventajas: "The service, as always, is excellent on Singapore Airlines. The cabin crew could not be more attentive to passenger needs!"
Desventajas: "This flight was an Airbus and it is certainly much smaller and more cramped than a Boeing 777. I am only five feet twou inches and trim, but even for me the discomfort factor was very high. That is not the fault of the crew, of course!"
Desde que llegamos al aeropuerto nos trataron muy bien. Es una aerolinea diferente y con altos estandares de calidad y de servicio.
Una aerolinea con estandares de calidad y de servicio insuperables. Nos trataron muy bien desde que llegamos al Counter.
El pase de abordar marcaba DOH, cuando llegué al aeropuerto me dijeron que mi vuelo salía de HIA, por lo que tuve que pagar un taxi para moverme de aeropuerto. La respuesta de la aerolinea fue: "lamentamos el inconveniente".
No permiten la facturación en línea de grupos. Por tanto al facturar en el aeropuerto terminábamos sentados en filas centrales y esperados.
Ventajas: "Very organized flight , staff , etc"
Ventajas: "Great crew, excellent staff at the airport. Planes were nice and comfortable. Food was ok. They have an excellent price to quality ratio; you can often get great prices on some of the more popular destinations and the service is 5 stars."
Desventajas: "Some alcoholic drinks"
Ventajas: "La tripulación es muy buena. El asiento no es el problema, sino la incomodidad que aporte la persona vecina."
Desventajas: "Que haya más variedad en la comida vegana"
Ventajas: "Todo muy cómodo y amables"
Desventajas: "El abordaje"
Ventajas: "El abordaje y descenso"
Desventajas: "Que los asientos de dos pasajeros estuvieran un poco más separados y que el menú de entretenimiento no esté en el respaldo de los brazos porque molesta mucho al compañero"
Ventajas: "attentive crew. comfortable seating. good food options"
Ventajas: "La mejor aerolínea, felicitar a la sobrecargo Viviana que se notó su profesionalismo ante mi persona."
Desventajas: "Flight was cancelled and rebooking dealt with poorly"
Desventajas: "Food would have been better."
Desventajas: "Qatar Airways... Never to expect more"
Ventajas: "Crew was fine, polite and helpful. Seat was not so comfortable as i am tall (no leg room)"
Ventajas: "aircraft so silent"
Desventajas: "the flightvwas so turbulent and it was full. imagine standing 12 hoyrs next to some stranger who's Going to sleep and fell on you. Upgrade to Business class eas not available..."
Desventajas: "Me demoraron el abordaje por una batería que tenía en mi maleta facturada, 40 minutos antes de que salga vuelo, demorandome 25 minutos en atenderme para decirme que debo dejarla o declararla pero que no tengo tiempo de hacerlo o perdería el vuelo. Y ahí quedó mi batería. La comida más variada"
Desventajas: "Delays twice which cost me lots of stress and taxi $"
Ventajas: "la atencion de la tripulaciono fue muy atenta, el entretenimiento excelente, el embarque organizado"
Desventajas: "la salida se retraso, y el espacio es algo reducido, la sensacion de corriente de aire es muy elevada en general y sonora."
Ventajas: "crew was ok. they RAN OUT OF WATER. THEY RAN OUT OF MILK."
Desventajas: "stock the fridge"
Ventajas: "bien en general"
Desventajas: "el trayecto, intenta hacerlo mas rápido y una conexion adecuada"
Ventajas: "a la vuelta habia sitio y se venía comodo, el personal de vuelo agradable"
Desventajas: "puntualidad, y el vuelo fue muy muy largo , el tramo de shanghai a doha se hizo eterno, 11 horas o mas"
Ventajas: "The seats are comfortable; food is good."
Desventajas: "Our luggage hasn't arrived due to the short layover and due to the feact that the first leg plane was late."
Desventajas: "La puntualidad. Hubo un retraso y perdimos conexión , un desastre en in viaje de trabajo , tiempo irrecuperable"
Desventajas: "Atención al cliente: en el tramo Doha-Nairobi pedí un cambio de asiento porque el compañero de fila estaba borracho (subió borracho y empezó consumir alcohol antes de despegar el vuelo), y me enviaron a un asiento incómodo, aún cuando cuando les dije que sufro de discapacidad en una pierna"
Ventajas: "Crew was very friendly"
Ventajas: "Comida excelente tanto en Business como en la sala VIP en Doha (desayuno a la carta)"
Desventajas: "Embarque del segundo vuelo en autobús..."
Ventajas: "Comida excelente tanto en Business como en la sala VIP en Doha (desayuno a la carta)"
Desventajas: "Embarque del segundo vuelo en autobús"
Ventajas: "Transit 9 hours without hotel"
Ventajas: "Puntualidad, comodidad"
Desventajas: "El aire acondicionado estaba muy fuerte y aunque te quejes no lo bajan"
Ventajas: "Un vuelo tranquilo y agradable, y la atención de la tripulación excelente. Lo único malo la comida. Muy difícil dormir a no ser que tengas delante salida de emergencia"
Ventajas: "Buena atención, buen vuelo, la comida bien. Nada que objetar"
Desventajas: "Todo súper bien"
Desventajas: "Todo súper bien"
Desventajas: "Súper bien"
Ventajas: "Vuelo muy bueno con pocos pasajeros y todos los servicios excelentes."
Ventajas: "I like everything about the flight"
Desventajas: "Flight was very long"
Ventajas: "El avión muy cómodo, limpio y todo funcionaba ok. El personal muy amable."
Desventajas: "Some crews are not accommodating."
Ventajas: "Qatar business es la mejor con diferencia"
Ventajas: "El vuelo perfecto, el personal atento en todo momento , como siempre para repetir"
Desventajas: "La comida suele ser aceptable , lo unico en estas compañias aereas pica un poquito y tiene muchas especiaes, pero en general bien"
Ventajas: "El vuelo perfecto, el personal atento en todo momento , como siempre para repetir"
Desventajas: "La comida suele ser aceptable , lo unico en estas compañias aereas pica un poquito y tiene muchas especiaes, pero en general bien"
Ventajas: "Business class was wonderful liked pjs, food, seating. Etc"
Desventajas: "Crew left a small amount of champagn in a glass which fell on me when I was asleep. Crew only offered first meal after that did not offer food only when I requested it. Limited gluten/ dairy free options"
Ventajas: "attentive crew food was good"
Desventajas: "old entertainment options little space to move about"
Desventajas: "very upset about fee i was charged for overweight luggage, and the unclear wording on their sites baggage allowance rules."
Ventajas: "The crew was excellent in their mannerisms, efficiency, service and never ending smiles."
Desventajas: "The flight was not overly crowded and many of the passengers were seated with three people per set of seats while others were seated individually and able to spread out with much more comfort. I felt that when the flight crew saw this they could have made everyone much more comfortable by switching people to two people per row thus giving them more room especially on such a long flight."
Ventajas: "The best service"
Desventajas: "Nothing bad to say"
Ventajas: "Increíble la amabilidad del personal, la comida muy rica y abundante al igual que la bebida"
Ventajas: "Pleasant crew"
Desventajas: "Free WIFI"
Desventajas: "Everything was perfect excellent service by the crew."
Ventajas: "Todo a las cansadas .Todo regular. Y call center pesimo"
Desventajas: "Todo lo resuelven en el call centre Y ellos (calle center) no resuelve. 15 minutos esperando 4 personas trasladaron la llamada y no le resolvieron mi problema"
Ventajas: "Appreciate that the Desk attendant tried to sit our family together but couldn’t since it was a full flight. Also appreciated the vouchers handed out when flight was delayed 2 hours in Incheon."
Ventajas: "Clean plane, good cabin crew, and it was nice being offered a meal while only on a 2-hour flight,"
Desventajas: "Compared to other airlines the entertainment is not as good, and the tv screens are quite dated."
Ventajas: "economy seats and overhead compartment roomier than most other airlines. food is good."
Desventajas: "low sodium/no added salt food option for people with heart disease."
Ventajas: "Food and crew were great!"
Ventajas: "Crew is great and professional"
Desventajas: "Avión incómodo, poco espacio para las piernas, sucio. Control no servía, películas malas. Tiempos de comidas mal distribuidas en el tiempo: muy al principio y muy al final"
Ventajas: "The service was hood"
Ventajas: "Friendly, professional crew."
Desventajas: "Bit of turbulence, but hey that's what happens when you fly."
Ventajas: "All staff were very nice and kind. Best experience!"
Ventajas: "The crew was very polite"
Desventajas: "The food"
Ventajas: "Impressed with the airline as a whole. I would fly Asiana again."
Desventajas: "Twelve hours is tough on the body. Seat cushions were a little thin."
Ventajas: "Flight attendants doing their best"
Desventajas: "1.Your food quality is declining. I have some second thoughts now referring the airlines to friends.2. Very narrow seats. Not a lot of leg space."
Ventajas: "Flight crews are young, nice and friendly to all passengers."
Ventajas: "Great food!"
Ventajas: "Asiana es lo mejor"
Desventajas: "Limited choices for the movies."
Desventajas: "Entertainment system"
Ventajas: "Decent entertainment choices. Great airfare. No delay."
Desventajas: "For such a long flight, the flight attendants did not come by offering water nor snacks."
Ventajas: "The crew on the flight were so warm and wonderful. Flying with Asiana is always wonderful!"
Desventajas: "The personal entertainment units had a USB charging outlet. That should be the standard in a smartphone world"
Ventajas: "Good service. Comfortable economy seats"
Desventajas: "nothing special. delayed."
Ventajas: "Generally uneventful experience. Nothing bad happen. We had individual screen entertainment in economy. The bathrooms are nice."
Ventajas: "I ever eat like that delicious food in Air. Also bread and other small desert's was good. Just want to say Thank's"
Ventajas: "Great service, comfy spacious seats, decent meal service"
Desventajas: "Food was a bit bland"
Ventajas: "The crew was professional, boarding was smooth, and service overall was great. Its why i continue to fly with this airline"
Desventajas: "Im sure it has nothing to do with the flight crew but i would love for my flights to actually arrive on time (+/- 10 mins) this 30-45 min delay on the runway is getting old (normally leaving from NRT)"
Ventajas: "The crew was nice and friendly and efficient."
Desventajas: "Business class seats don't lie flat completely and angle down so you feel like you are sliding down. Also the padding in the seats is horrible and uncomfortable. Also the entertainment is ancient!! Needs to be updated ASAP."
Ventajas: "La puntualidad y profesionalidad"
Ventajas: "La atención"
Desventajas: "La comida, algo grasosa."
Ventajas: "My expectations of the flight were met or exceeded. I really enjoyed the food as well."
Desventajas: "There were no problems with the flight."
Ventajas: "I love the food and flight services."
Desventajas: "I didn't like crews in Ohare. They do random size luggage carry. They say my luggage is not right size. Hello that not my fault according Samonite is right. Go tell the manufacture they do know how to measure according to Asiana guide line. She know right sizes and she doesn't want accept answer of his coworker. I do not want check in due is it my personal belongs are inside. Plus they disarray how to forum a line to board in."
Ventajas: "The economy seats are quite roomy compared to other companies. The planes and Incheon airport get upgraded every year. Inheon is probably the best place for lay-over with plenty of options for acivities, from short and long tours, Korean bath house wity overnight stay option, easy and fast immigration, and great customer service always."
Desventajas: "There is still some language barrier with the crew, though much less so compared to other Asian companies. They made up for it in hospitality. Food is usually good. The sandwich this time was cold cut whoch is not as appetizing for breakfast. But"
Ventajas: "The service was excellent."
Desventajas: "Nothing I didn't like about the airline"
Ventajas: "I got randomly upgraded. That was my first time flying business. It was pretty lovely. Lots of room, highly attentive staff that calls you by name."
Desventajas: "I guess the buttons that controlled the seat were confusing but I can live with that."
Ventajas: "Good food, polite crew, efficient and flexible with baggage."
Desventajas: "All of our 4 Asiana flights left late and arrived late, making us miss one connection on the way to Japan. We luckily allowed a lot of extra time going home because our flight was more than an hour late again."
Ventajas: "All the usual good things with Asiana -- flight attendants, politeness, efficiency in the cabin, good food."
Desventajas: "Upon arrival back in Seoul, the bridge would not work properly. We had to wait on the airplane for 45 minutes, causing all of us to miss the last buses from the airport to our neighborhoods. What is usually a 12,000 KRW bus ride turned into a 130,000 taxi ride. (The jimjilbang downstairs was full.) If they had brought out stairs and buses immediately, instead of waiting so long, we might have made it to the buses."
Ventajas: "Lots of room in an economy seat, both in seat width and in knee-room. Great entertainment system! Good food and served frequently during a flight that lasted over 12 hours. Very efficient boarding process."
Desventajas: "The crew could have been more pro-active in offering drinks during such a long flight. A wider choice of movies would have been appreciated."
Ventajas: "On time. No issue with baggage. Food provided even though it was only 2 hrs flight and not exactly meal time. The foot rest was helpful."
Desventajas: "Too long line for baggage check-in after having done self check in."
Ventajas: "I actually didn't even feel the plane take off. Everything just worked. Seamless flight everything was great."
Desventajas: "Nothing perfect flight"
Ventajas: "Flight quality was good"
Desventajas: "The return flight had delays."
Ventajas: "Flight crew was so kind, food was tasty"
Desventajas: "Headphones/headphone jack didnt work well and was too short to see the screens- they dont tip down; was difficult to hear announcements- the electronic speaker wasnt loud/clear enough"
Ventajas: "Easy to switch flights"
Desventajas: "The cabin smelled very bad. Like sweaty clothes. Air quality not good. Also, too cold at times."
Ventajas: "Crew were very attentive and personally escorted us to our connecting flight to make sure we made it on time, as our first flight was delayed. Decent amount of leg room."
Desventajas: "Flight 1 hour delayed. Seat is kinda hard."
Ventajas: "good service ..comfortable flight"
Desventajas: "less choices in entertainment"