La comida estuvo muy mala
El vuelo estuvo excelente. La gente de JAL es muy especial. La próxima vez volveré a volar con ellos.
Ventajas: "The entertainment system, the leg room, the toilets with complimentary tooth brushes. JAL hit it out of the park."
Desventajas: "Not one thing."
Ventajas: "None"
Desventajas: "Crew was not very helpful"
Ventajas: "Crew was amazing, food was great."
Desventajas: "None"
Ventajas: "3 hour flight and had a meal Several drinks and crew was very attentive Also seats were very comfortable and spaced well"
Desventajas: "Nothing really other then maybe a better selection of movies but I am not picky Great flight"
Desventajas: "Better food"
Ventajas: "Professional and friendly crew. Food was excellent"
Ventajas: "I had to cancel my trip but I couldn’t return any money for not used tickets, lost everything."
Desventajas: "Money return policy"
Ventajas: "Punctual and direct flight NRT-BOS. Time-efficient."
Ventajas: "Flight attendants are so courteous and professional!"
Desventajas: "Great flight!"
Ventajas: "even though I was in Economy class, the seat was comfortable, the food was good and the flight attendands were attentive and polite"
Ventajas: "JAL services on the plane is great. Food is much better than other companies. Ice Cream after dinner is great. Flight attendants are polite and nicer than other companies. Interior of the airplane was newer and comfortable."
Desventajas: "N/A"
Ventajas: "Jamás había estado en un asiento de clase económica tan cómodo y que el servicio fuera de clase superior."
Desventajas: "Todo excelente !"
Ventajas: "Leg room at seats were spacious, comfy. However , toilets could be cleaner."
Desventajas: "This is 2 nd time I flew JAL. And food was below average. Should offer cup noodles or biscuits if pax is hungry ."
Ventajas: "Comfortable and great crew"
Ventajas: "Polite crew, got our selected seats, clean"
Desventajas: "WiFi didn’t work"
Ventajas: "Great food, friendly and patient and always helpful. Always a sweet smile on flight attendants and they care. They even gave my daughter birthday treat since we were traveling on her birthday"
Desventajas: "Nothing. All was great"
Ventajas: "Rebooked me because I went to wrong airport — thanks"
Desventajas: "The business meal was just okay this time. Not as good as before."
Ventajas: "We traveled with our 1.5 year old and JAL was incredibly accommodating and made our trip very enjoyable. They went above and beyond to make sure our trip was smooth and provided impeccable service."
Ventajas: "Fast and eady"
Desventajas: "Couldn't pick seating or check in online so I was separated from my husband"
Ventajas: "I like everything about flying JAL. That is why JAL is always my first choice."
Desventajas: "I did not like when I can’t choose my seat after booking a flight."
Ventajas: "Flight attendants provided high standard of service and courteous."
Ventajas: "The staff are very friendly and accommodating. The food is superb. It doesn't seem like we had a long flight because of the great service."
Desventajas: "None"
Desventajas: "Delayed flight that cost most passangers their next flights, incredibly stressful. Upon arriving to Chicago there was a problem lining up the exit ramp to the boarding craft and it took a very long time to correct the situation."
Desventajas: "I’m flying internationa flight but, I can’t get enough or right answer from my question due to Luck of english language. I’m not perfect when it come to this language but I can communicate properly."
Ventajas: "The service, more leg rooms and flight attendants were very friendly."
Ventajas: "The crew, the flight, the pilot to cabin communications, the food, and the movie selection was amazing. I am so happy that I flew Japan Airlines on my return trip. I would highly recommend them for your travels."
Desventajas: "A Japan Airlines employee escorted me every step of the way to ensure that I made my connecting flight from Tokyo to San Diego because I only had an hour and ten minute layover and this can be challenging when you’re in a foreign country. I cannot thank Japan Airlines enough for how easy they made traveling and how comfortable they made me feel. I Highly recommend flying Japan Airlines for your travels."
Ventajas: "I was very impressed with the courtesy and efficiency of the pilots and crew. Staff were very helpful and polite. A very good experience overall."
Desventajas: "The stewardess making announcements overhead on the PA system speak very softly and can be very difficult to hear and understand in addition to their accent. I know the safety cards are available for that info but the "in-flight" announcements are the ones that I worry I'm missing important information due to my misunderstanding."
Ventajas: "JAL was very flexible with me leaving a day earlier due to tropical storm which I greatly appreciated"
Desventajas: "would have liked more food options and recent movie selections"
Ventajas: "My wife and I made the rookie mistake of showing up to the wrong airport in Osaka but the JAL staff helped us by transferring our reservation to a later flight so that we were still able to make our connecting flight from Tokyo to San Francisco. We're grateful to the entire staff at JAL for saving us a lot of time and money!"
Ventajas: "There was more leg room than most airlines, friendly staff, and good movies and food selection."
Ventajas: "I fly with JAL business class and it was the best business class I have ever experience. The crew was amazingly helpful and polite."
Desventajas: "I wish they can pronounce English language better. Sometimes I did not understand what did they said. Including the pilot. I don't want to be an American brat, but I did not understand what they said."
Ventajas: "I didn't expect neck pillow on board"
Desventajas: "Seat wilder would be great"
Ventajas: "Food, lavatory experience"
Desventajas: "Small carry and carry on bag"
Ventajas: "Curteous and pleasant."
Desventajas: "All packed the plane. Tight."
Ventajas: "It was anything very good, my trips on air are great. all flight attendant did good job.i got good slept well on flight JL 060.so I will choice Japan Airline next time. Thank you very much"
Ventajas: "Food, entertainment options, friendly staff"
Desventajas: "Beverage size could be more"
Ventajas: "That it was comfortable."
Ventajas: "Seats in cos are comfortable and plenty of leg room compare to US airlines. Food selection is very good as well as the service. Flight Attendants were very friendly and attentive. Will fly JAL again!"
Ventajas: "Service from cabin attendants was excellent, specially the crew announcing up coming turbulence, foods, landing. Price is good as well."
Desventajas: "No big deal, I don't care some of the food, smells fishy. Like I said no big deal, still using Japan Airlines."
Ventajas: "Everything worked as planned."
Ventajas: "Very attentive and polite staff. Was given a free upgrade as well, very much appreciated."
Ventajas: "El vuelo partió y llego según lo programado. Se puede usar wifi, lo cual ayuda mucho a tener un mejor entretenimiento a bordo, asi que pude hablar con mi familia y amigos, y usar mi spotify. Las horas se fueron volando ;)"
Desventajas: "La comida pudo ser mejor. No es que estuviera mal, pero esperaba un poco más de JAL."
Ventajas: "Staff amable."
Desventajas: "El staff no ponía orden ni apoyaba a los pasajeros al momento del abordaje, por lo que se comenzó a hacer una fila grande, no dejando pasar a la gente a sus asientos."
Ventajas: "Me gustó la puntualidad de la aerolínea y también el trato que se me brindó. El staff de vuelo siempre es muy amable y atento."
Ventajas: "El staff de American Airlines también fue muy amable. Siempre con una sonrisa y buen trato a pesar de las 11 horas y media de vuelo."
Ventajas: "Great service. Great seat."
Ventajas: "JAL crew member were very nice and food were awesome!! But I was very scared this time, because airplane was shaking for long time..."
Ventajas: "Cramped seats and no beverage service. No crew interaction."
Ventajas: "The crew were good and very pleasant."
Desventajas: "The food was pretty gross. I don't know how you can pass that for food."
Ventajas: "The crew was amazing. The seats were good. I was pleasantly surprised to have a full meal on a two hour flight."
Desventajas: "Would have loved more current US tv shows to choose from."
Ventajas: "Crew was amazing and attentive as always."
Desventajas: "An upgrade for more comfortable and ergonomic seats would make a lot of difference...."
Ventajas: "Korean Air service was good."
Desventajas: "When I left Atlanta for Incheon, I thought it was Korean Air, but I got on Delta Air Lines. I was a little embarrassed then."
Ventajas: "Friendly crew, 747-8 upper deck window seats in business have lots of storage at the under window bins"
Desventajas: "I was looking forward to flying a 747-8 again, it’s a nice aircraft but I found it more noisy than 787 and 350. Meals were very Asian oriented, entertainment had limited options. Had expected better on such a comparative route across the pacific"
Ventajas: "ㅇ"
Desventajas: "ㅇ"
Ventajas: "The seat is comfortable."
Desventajas: "One toilet got dirty, and I had to wait for another toilet. One option of the food was no longer available."
Ventajas: "Korean airlines is completely criminal"
Desventajas: "Korean airlines"
Ventajas: "Not long waiting for the flight."
Desventajas: "Flight was delayed a bit."
Ventajas: "From boarding to meal to disembarking, Korean Air does it right. They are attentive to your needs and provide excellent customer service."
Desventajas: "On this particular flight, a nice glass of white wine would have been nice but they had beer instead. I survived. Additionally, an upgrade on their earphones would be nice. Their sound quality is not the best."
Ventajas: "Such good service with Korean Airlines. We even got a free upgrade to exit row seats just by getting to the airport a little early."
Desventajas: "Overnight flight is brutal. But that can't be helped."
Ventajas: "best airline ever"
Ventajas: "I could not book my seat ahead of time on the Korean air website"
Desventajas: "Middle seat stinks for a 15 hour flight"
Ventajas: "We loved the extra leg room. Staff was execellent."
Ventajas: "Very roomie and friendly service"
Desventajas: "None"
Ventajas: "The service"
Desventajas: "The width of the seats"
Ventajas: "Food and comfort"
Desventajas: "Not so much to watch"
Desventajas: "Only real complaint I have and I don't even know if it's a valid complaint but seats were small and the remote to control the in flight entertainment was broken."
Ventajas: "Anonymous i really appreciate getting a meal on the plane i love all the food yummy, ilike the cleanlines for korea air ,and good customer service,"
Ventajas: "great flight attendants"
Desventajas: "Clean, great services, and good food"
Ventajas: "The flight attendants were extremely nice to everyone on the phone."
Ventajas: "Everything was so good.food, service, crew, entertainments etc."
Ventajas: "The staff are very friendly and helpful."
Ventajas: "Room and cleanliness. Crews were awesome."
Desventajas: "Seat cushions very hard and do not give much support. After 12 hours, was very sore."
Ventajas: "Stuff"
Desventajas: "Bathroom"
Ventajas: "cleanliness is very important to me, the constant tidiness esp. near the business class seat is wonderful i would fly Korean Air again because the planes are new. For future reference, how i wish they have domestic flights as well. Good luck to your continued good service."
Ventajas: "Service was excellent, as always on KAL flights, top notch airline food."
Ventajas: "On time takeoff and arrival"
Desventajas: "Entertainment choices e.g. (movie choices) limited. alcoholic drink choices limited too"
Ventajas: "By far the best airline i have ever travelled on"
Desventajas: "The service, quality of airport and new aircraft"
Desventajas: "There is no information of ticket before issue the ticket, so I face the trouble.. finally my wifr lost return ticket"
Ventajas: "All of the flight attendants were professional in appearance and behavior. They cleaned the restrooms after each client left the restroom."
Desventajas: "I was coming from a very cold climate and had on long underwear under my street clothes. So unfortunately, it seemed that the blankets were "too" warm on the plane."
Ventajas: "Tripulación extremadamente atenta, limpiaban los baños cada vez que alguien lo usaba, silenciosa. Cabina moderna, asiento totalmente reclinable, muy cómodo."
Ventajas: "Plane was on time and it was a large and full flight that got off the ground on time"
Desventajas: "Difficult to get hand luggage on board as people had so many carry on items and there was no boarding by seat number"
Ventajas: "Nice crew, food and service"
Ventajas: "Cabin crew's service quality & attitude"
Desventajas: "delayed flight for 30 min due to the connection at the gate of ICN."
Ventajas: "Service much better than any other carrier I have flown with.."
Ventajas: "Great Service Check-in Process Boarding Process Lounge Food"
Desventajas: "Seat is a bit outdated: lie flat but not very comfortable. Their new Business seat on B777 seems much better Security / Immigration in Bali took 2.5h all flights to China, Korea, Japan, Australia seems to depart between 11pm and 2am Breakfast was served 2.5h before landing reducing sleep time"
Ventajas: "Drinks"
Desventajas: "Trying to sleep"
Ventajas: "Overall, the flight back from Seoul to Atlanta was better than our previous experience. At least this time the flight attendants were more attentive and prompt to ask if you need anything. Entertainment was good and so were the meals. I appreciate the two meals and beverages."
Desventajas: "Seats are just uncomfortable (not enough cushion and no back support) and the little extra space is not noticeable after so many hours sitting in a long flight such as this one. The lavatories could use a cleaning sometime along the flight. Our flight was packed so after so many people using them, they were not looking or smelling their best. Tickets are expensive. It was also warm most of the time."
Ventajas: "Bathriom cleanliness and the good work of the stewardesses"
Ventajas: "The service, quality of food, and aircraft itself were all exceptional."
Desventajas: "Unfortunately due to quasi-bad weather there was lots of turbulence"
Ventajas: "It was ok."
Desventajas: "Not enough entertainment for a 10hr flight."
Ventajas: "Love everything about the Korean Air."
Ventajas: "All american carriers shold learn from Korean air about the service."
Desventajas: "None"
Ventajas: "You guys ROCK!"
Ventajas: "It was a nice flight crew and flight attendants polite and serious when need be for safety purposes."
Desventajas: "Didn't have a problem at all."
Ventajas: "Nothing special to like but overall I don't have any complaint"
Desventajas: "I wished airline mentioned to me that my neighbor passenger is injured that the person needs special help from crews. I had a little issue to go bathroom and while seated i couldn't moved much freely."
Desventajas: "My infotainment system is not working so in my 13 hours of flight. I am sitting and sleeping. That's it."
Ventajas: "The Crew were very courteous, the seats were comfortable and the entertainment was adequate."
Desventajas: "The food was horrible for a non Asian traveller. No choice other than Korean or Far Eastern menu."
United es una aerolínea con muy mala comida
ANA es una aerolínea con buen servicio
Auxiliares de vuelo respetuosas y atentas
Ventajas: "Again, the crew was extremely polite and accomodating. I’d fly with them again!"
Desventajas: "Mid night snack can be improved, it’s too small a portion."
Ventajas: "Buena aerolinea"
Desventajas: "Que hable ingles bien el personal"
Ventajas: "Abordaje"
Desventajas: "Comida"
Ventajas: "There was lots of leg room. Crew was nice."
Desventajas: "One of our seats had a broken recliner button."
Ventajas: "Attentive and friendly service, good food, fairly spacious seat."
Ventajas: "On time. Clean interior. Kind cabin attendants. A high quality standard of performance."
Ventajas: "ANA did great on everything I could expect from a flight."
Ventajas: "Los dos vuelos que tome salieron demirados por diferentes motivos"
Ventajas: "The cabin crew was great in services"
Desventajas: "Priority not thought"
Ventajas: "Great service, on time."
Desventajas: "Seats were designed for Japanese folks. Nothing like being stuffed into a center seat with narrow seats."
Ventajas: "ANA's entertainment service is quite nice! I don't get bored on the plane. They always keep the washroom clean and I always appreciate it."
Ventajas: "Pleasant crew, good food. Standard flight as one would expect."
Ventajas: "Their service"
Desventajas: "Foods"
Ventajas: "Service, staff, and food were all above-average as compared to other companies with whom I've flown"
Desventajas: "Spacing was a little bit cramped, and side-to-side leg-room was so cramped that my neighbor fell asleep, spread his legs and suddenly had no where to escape. Made sleeping difficult/impossible."
Ventajas: "From start to Finish from ticketing to baggage claim we received Premier Customer Service !!!!!"
Ventajas: "Staff is awesome"
Ventajas: "Been flying with ANA ever since I started living in Japan, and it has always been a pleasure. No complaints whatsoever."
Desventajas: "No problems."
Ventajas: "Good service"
Desventajas: "baggage was broken."
Desventajas: "Los espacios entre asientos son muy pequeños."
Ventajas: "Great"
Desventajas: "N/a"
Ventajas: "It was short."
Desventajas: "Two key issues: 1. Split up seating 2. Required to pick up and check baggage with limited time due to customs check. 1. They split up all four of our seats (despite booking more than 30 days in advance). Our seven (7) year old daughter was by her self. So was our fifteen (15) year old son. When we addressed it to baggage check (part of major issue number 2), they put two seats together, across an aisle, with both children in them. We obviously just sat one of the adults with the seven year old. This was not just us. SEVERAL families had children seated alone and spread all over the plane. ANA needs to require grouped seating for children under thirteen (13) years old with an adult. 2. Tokyo Haneda is the only airport I can think of where I have to pick up and check baggage again just to clear customs. The flights were 1 hour and 45 minutes apart. With nearly an hour dedicated to getting baggage claimed and getting through customs, we barely had time to fix two of our split seats (see issue 1) and rush via a free bus route that took 6 minutes (luckily we were first stop) to get us to domestic terminal 2. We were then lucky again because we made it through security quickly and our gate happened to be right next to the security check we chose. Another side piece: Haneda Domestic Terminal 2 has four security check areas (A-D). We saw no identifying marks indicating which were closest to which gate. Our bags have already been through a bag check process. Feel free to run them through security scans. Don’t make us wait to collect them just to walk them through the customs desk and check them again."
Ventajas: "Everything"
Desventajas: "The fact I had to come back to Canada from Japan. Canada is ghetto."
Ventajas: "Staff are super kind."
Desventajas: "---"
Ventajas: "Seats and service"
Desventajas: "No complaints"
Ventajas: "Friendly staff and great food. Cabin was spacious even for Economy."
Ventajas: "Excellent, polite service, very comfortable seats."
Desventajas: "The fact that my feet got very swollen (twice their normal size) due to the small space - that had the passenger to my right sleeping on top of my right side."
Ventajas: "Staff were very nice. Very fast service as well."
Desventajas: "Seats were a bit uncomfortable"
Desventajas: "seat labeling not clear"
Ventajas: "Ground staff was very helpful, we had an overweight luggage and they kind out provided a complementary package box to redistribute the weight instead of charging us extra baggage fees. The flight attendants were caring and offered great service. The entretenimient system on board was easy to use and had a large library of movies."
Desventajas: "No opción de español"
Ventajas: "Great service"
Desventajas: "Film selection is ok."
Ventajas: "Flight was very good - enjoyed meal and entertainment"
Desventajas: "Signage at Honolulu airport is unclear - -difficult to find connecting terminal"
Ventajas: "Good food and service"
Desventajas: "Delay too much time"
Ventajas: "The stewardess are the most polite and helpful I've travelled with"
Ventajas: "Great service with professional staff. I would definitely fly with ANA again in the future and recommend them to others."
Ventajas: "Great service and great food"
Desventajas: "No complaints from me"
Ventajas: "This was a pleasant flight. The crew was very friendly and considering I almost missed my flight, due to my own negligence, the airline was amazing in making sure I made it."
Desventajas: "I can't think of anything to not like. It was a short and easy flight."
Ventajas: "Todo"
Desventajas: "El espacio entre el asiento de enfrente. Es pequeño."
Ventajas: "Lindas y exquisitas chicas japonesas, atentas en todo momento"
Desventajas: "Todo excelente,."
Ventajas: "Clean cabin. Courteous and friendly attendants. Inflight amenities were excellent. Meals were perfectly portioned and delicious!!!"
Desventajas: "N/A"
Ventajas: "Was able to request a gluten-free meal for the flight"
Desventajas: "Nothing"
Ventajas: "very good service comfortable seat"
Desventajas: "The food tasted very much like caned food and the seat had a pouch from wear and tear which wasn't very comfortable at all. Service didn't seem to anticipate service or emphasize needs."
Ventajas: "Very efficient, very fast boarding. Crew was polite."
Desde que llegamos al aeropuerto nos trataron muy bien. Es una aerolinea diferente y con altos estandares de calidad y de servicio.
Una aerolinea con estandares de calidad y de servicio insuperables. Nos trataron muy bien desde que llegamos al Counter.
El pase de abordar marcaba DOH, cuando llegué al aeropuerto me dijeron que mi vuelo salía de HIA, por lo que tuve que pagar un taxi para moverme de aeropuerto. La respuesta de la aerolinea fue: "lamentamos el inconveniente".
No permiten la facturación en línea de grupos. Por tanto al facturar en el aeropuerto terminábamos sentados en filas centrales y esperados.
Ventajas: "La tripulación es muy buena. El asiento no es el problema, sino la incomodidad que aporte la persona vecina."
Desventajas: "Que haya más variedad en la comida vegana"
Ventajas: "Todo muy cómodo y amables"
Desventajas: "El abordaje"
Ventajas: "El abordaje y descenso"
Desventajas: "Que los asientos de dos pasajeros estuvieran un poco más separados y que el menú de entretenimiento no esté en el respaldo de los brazos porque molesta mucho al compañero"
Desventajas: "No toilet available at gate due to enhanced security measures when flying to the USA."
Ventajas: "La mejor aerolínea, felicitar a la sobrecargo Viviana que se notó su profesionalismo ante mi persona."
Ventajas: "Crew was amazing"
Desventajas: "Qatar Airways... Never to expect more"
Ventajas: "Crew was fine, polite and helpful. Seat was not so comfortable as i am tall (no leg room)"
Desventajas: "Me demoraron el abordaje por una batería que tenía en mi maleta facturada, 40 minutos antes de que salga vuelo, demorandome 25 minutos en atenderme para decirme que debo dejarla o declararla pero que no tengo tiempo de hacerlo o perdería el vuelo. Y ahí quedó mi batería. La comida más variada"
Desventajas: "Delays twice which cost me lots of stress and taxi $"
Ventajas: "la atencion de la tripulaciono fue muy atenta, el entretenimiento excelente, el embarque organizado"
Desventajas: "la salida se retraso, y el espacio es algo reducido, la sensacion de corriente de aire es muy elevada en general y sonora."
Ventajas: "bien en general"
Desventajas: "el trayecto, intenta hacerlo mas rápido y una conexion adecuada"
Ventajas: "a la vuelta habia sitio y se venía comodo, el personal de vuelo agradable"
Desventajas: "puntualidad, y el vuelo fue muy muy largo , el tramo de shanghai a doha se hizo eterno, 11 horas o mas"
Desventajas: "La puntualidad. Hubo un retraso y perdimos conexión , un desastre en in viaje de trabajo , tiempo irrecuperable"
Desventajas: "Atención al cliente: en el tramo Doha-Nairobi pedí un cambio de asiento porque el compañero de fila estaba borracho (subió borracho y empezó consumir alcohol antes de despegar el vuelo), y me enviaron a un asiento incómodo, aún cuando cuando les dije que sufro de discapacidad en una pierna"
Ventajas: "Friendly and beautiful crew (specially one air hostess) lol"
Desventajas: "too long flight"
Ventajas: "Qatar airlines the service was awesome and the planes very clean"
Desventajas: "Seating not able to upgrade"
Ventajas: "Comida excelente tanto en Business como en la sala VIP en Doha (desayuno a la carta)"
Desventajas: "Embarque del segundo vuelo en autobús..."
Ventajas: "Comida excelente tanto en Business como en la sala VIP en Doha (desayuno a la carta)"
Desventajas: "Embarque del segundo vuelo en autobús"
Ventajas: "Crew, service, price"
Desventajas: "Seats are small"
Ventajas: "Puntualidad, comodidad"
Desventajas: "El aire acondicionado estaba muy fuerte y aunque te quejes no lo bajan"
Desventajas: "Food wasn't good"
Ventajas: "Un vuelo tranquilo y agradable, y la atención de la tripulación excelente. Lo único malo la comida. Muy difícil dormir a no ser que tengas delante salida de emergencia"
Ventajas: "Buena atención, buen vuelo, la comida bien. Nada que objetar"
Desventajas: "Business class luggage came late."
Ventajas: "Helpful and friendly crew"
Desventajas: "Same as kochi to Doha flight"
Desventajas: "Todo súper bien"
Ventajas: "Crew"
Desventajas: "Preboarding area had no bathrooms. Boarding process was erratic with conflicting calls for zones. Discomfort with people bumping you as they walked down the aisle..toilets unkempt. Exit row USB port misaligned with seating area, so my USB cable bent and broke."
Desventajas: "Todo súper bien"
Desventajas: "Súper bien"
Ventajas: "outstanding crew -- particularly one flight attendant."
Desventajas: "Length of flying time -- not airlines fault. Could be more space"
Ventajas: "Vuelo muy bueno con pocos pasajeros y todos los servicios excelentes."
Ventajas: "Everything"
Desventajas: "nothing"
Ventajas: "El avión muy cómodo, limpio y todo funcionaba ok. El personal muy amable."
Desventajas: "Nada."
Ventajas: "Qatar business es la mejor con diferencia"
Ventajas: "El vuelo perfecto, el personal atento en todo momento , como siempre para repetir"
Desventajas: "La comida suele ser aceptable , lo unico en estas compañias aereas pica un poquito y tiene muchas especiaes, pero en general bien"
Ventajas: "El vuelo perfecto, el personal atento en todo momento , como siempre para repetir"
Desventajas: "La comida suele ser aceptable , lo unico en estas compañias aereas pica un poquito y tiene muchas especiaes, pero en general bien"
Ventajas: "Nothing"
Desventajas: "Everything"
Desventajas: "Poor service, didn't get to sit with rest of our party, food average, overbooked flight, no room for luggage storage."
Desventajas: "No flexibility in flight changes"
Ventajas: "The food and service was great"
Desventajas: "The bathroom could be cleaner :)"
Desventajas: "All connecting flights to US are pretty long flights (14-16 hrs) and I personally, don't want to travel and try to avoid taking those long flights."
Ventajas: "The flight crew was great. They were very kind."
Desventajas: "The biggest problem with my flight was it was very crowded so it was hard to get comfortable for such a long flight. I wish I can afford first class but I can't."
Estaba corriendo para poder abordar el vuelo y después cambiaron el capitán y un señal de salida roto y esperaron últimos detalles del vuelo…estábamos esperando en el avión para una hora.
Ventajas: "groceros"
Desventajas: "el trato"
Desventajas: "Estuvo bien porque fue un viaje corto, gracias."
Desventajas: "Recomiendo Delta y la página de Kayak es buena y segura.. fue un excelente viaje, gracias."
Ventajas: "Me gusto casi todo"
Ventajas: "La tripulación fue muy amable, asientos confortables, un vuelo en general tranquilo"
Ventajas: "Llegó a la hora estimada"
Ventajas: "Excelente trato, la mejor línea aérea"
Desventajas: "Excelente"
Desventajas: "Dar almohadas"
Ventajas: "Muy buen servicio"
Desventajas: "La comida"
Ventajas: "Puntualidad y gran actitud de apoyo en atención en aeropuerto de Quito"
Ventajas: "Nada"
Desventajas: "Tener un piloto para el vuelo"
Ventajas: "Me gustó la comida y la calidad del servicio"
Desventajas: "estuvo en general muy buen servicio. Hacia mucho frío y la comodidad no fue la mejor en cuanto al momento de dormir"
Ventajas: "El personal muy amable y a pesar de que se retraso el vuelo todos mantuvieron la calma y lo manejaron muy bien. El asiento no está mal, es cómodo."
Ventajas: "Tripulación buena .."
Desventajas: "Me cancelaron como 5 veces mi vuelo de JFK a Buffalo Nueva York... pase más de dos noches esperando en el aeropuerto y no me quisieron proporcionar una habitación de algún hotel o algo para por lo menos tomar un baño..."
Ventajas: "La atención del personal"
Desventajas: "Todo wstuv6muy b Todos los servicios fueron excelente,"
Ventajas: "Muy puntual"
Desventajas: "En tierra en NY, muevan más autobuses."
Ventajas: "La tripulación muy bien."
Desventajas: "El personal del aeropuerto pésimo, te hablan de la peor manera. El vuelo de Atlanta a Costa Rica se canceló y simplemente dijeron mañana sale a las 7am y no hay hotel ni cena, tratan a los turistas como perros."
Ventajas: "Ante los problemas dieron respiesta"
Desventajas: "Nada"
Ventajas: "Buen espacio entre filas de asientos Muy amable el personal"
Desventajas: "Hacer que la gente que viaja no sea sucia y desprolija y no permitirle poner los zapatos sobre los asientos"
Ventajas: "Las películas"
Desventajas: "Los snack"
Desventajas: "Todo perfecto"
Desventajas: "Por poco pierdo la conexión."
Desventajas: "Material para entretenimiento"
Desventajas: "Estuvo bien"
Desventajas: "Muy costoso el precio del equipaje. Casi 500$ por 2 maletas. El costo del vuelo a Madrid."
Ventajas: "La tripulación es la mejor."
Desventajas: "Todo muy bien"
Ventajas: "El vuelo fue de delta pero estaba operado por Aeroméxico. El personal de ambas líneas muy grosero. En especial una señorita de Aeroméxico llamada Yadira Díaz que tenía un distintivo de entrevistador literalmente me dijo que le hiciera como quisiera que ella no me iba a atender."
Desventajas: "Ambas aerolíneas (Delta y Aeroméxico) tienen que capacitar a su personal"
Ventajas: "Tripulación Excelente atención."
Ventajas: "La tripulacion bien. El espacio reducido."
Desventajas: "Mal señalizado el abordaje en ezeiza, teniendo pantallas que todos podemos mirar, en lugar de anunciar por las mismas el orden de ingreso, no, andaban con cartelitos de carton que apenas se veían y una señora diciendo donde era cada fila, un desastre."
Ventajas: "Pantallas con peliculas"
Desventajas: "Asientos hiper pequeños, muy incomodo!"
Desventajas: "No es lo que compré. Asientos pesadísimos uno del otro, casi sin espacio para piernas. Cuberteria y platería de plástico, nunca entregaron los accesorios Tumi, las mantas NO son las anunciadas. En fin, un engaño."
Ventajas: "La puntualidad excelente"
Desventajas: "Me rompieron el equipaje de correa"
Ventajas: "La comida a bordo es de lo mejor y su asiento de cama plana es ideal para descansar durante el vuelo. Pude ver una muy buena película mientras cenaba."
Desventajas: "Nada"
Ventajas: "El servicio a bordo es excelente y los agentes en sala siempre estuvieron pendientes de mis necesidades. Me permitieron abordar antes ya que tengo una cirugía reciente."
Desventajas: "Nada."
Ventajas: "Han mejorado mucho la calidad del servicio especialmente respecto a la comida y el entretenimiento a bordo. Estéticamente se ha renovado suficiente. El.avion bastante nuevo."
Desventajas: "La comodidad de Economy es escasa. Es difícil descansar un vuelo nocturno en esos asientos."
Ventajas: "Todo a tiempo y los aviones de Delta muy cómodos. Lo mejor INTERNET gratis para whats app."
Ventajas: "La atención del personal fue muy buena."
Desventajas: "El vuelo se retraso 1 hora y la comida estuvo horrible."
Ventajas: "El abordaje muy rápido sencillo, todos los pilotos de delta siempre salen a recibir a sus pasajeros."
Desventajas: "Pasó exactamente lo mismo que en el vuelo anterior una persona ya estaba sentada en mi lugar y en esta ocasión traté de decirle, pero la pasajera me ignoró o no me entendía"
Ventajas: "La comodidad del avión la atención del personal y el proceso de abordaje súper rápido un vuelo muy cómodo y tranquilo"
Desventajas: "No checan los asientos, cuando llegue a mi lugar asignado ya había dos personas sentadas y una de ellas estaba en mi lugar no comenté nada poe respeto ya que eran personas mayores a mi"
Desventajas: "Me abrieron y revisaron la valija. Incluso teniendo un candado, lo rompieron y la cerraron con un precinto."
Ventajas: "LA puntualidad para abordar y despegar"
Desventajas: "Su personal no es muy amable"
Ventajas: "I love the idea to have a non stop flight and the seats are very comfortable to be this an excellent flight just need to give more snacks that would be great :)"
Desventajas: "Took to much time the boarding and we needed more snacks"
Ventajas: "Nunca había tenido un vuelo con tan buen servicio. El personal al muy amable y simpático. Siempre pasaba el personal ofreciéndonos comida y bebida. La merienda muy completa, platos a escoger, snacks, postres. Gracias Delta :)"
Desventajas: "Lo que no me gusto que al momento de llegar a Atlanta si le dieron una silla de ruedas pero no hubo quien la llevara a la salida!!!!"
Desventajas: "Muy estrecho"