El vuelo estuvo excelente. La gente de JAL es muy especial. La próxima vez volveré a volar con ellos.
Ventajas: "The service and food was great. Plains are new."
Ventajas: "The experience was really good. I’ll be using JAL again."
Desventajas: "Keep doing a good job."
Ventajas: "The seat was very spacious"
Desventajas: "More space to put things"
Desventajas: "I needed to change the date of the flight and JAL refused to change it. that sort of made it a bad flight since I couldn't take it."
Ventajas: "The crew that checked me and those who were onboard were very helpful and cheerful."
Desventajas: "Better choices of movies on board."
Desventajas: "Entertaining in English"
Ventajas: "I had a nice exit row seat so that was nice"
Desventajas: "The food was not good and there also wasn’t enough of it which is really bizarre for an international flight that’s 14 hours long"
Desventajas: "I am satisfied with AA overall."
Ventajas: "The crew was absolutely amazing!"
Desventajas: "I think everything was amazing"
Ventajas: "even though I was in Economy class, the seat was comfortable, the food was good and the flight attendands were attentive and polite"
Ventajas: "Jamás había estado en un asiento de clase económica tan cómodo y que el servicio fuera de clase superior."
Desventajas: "Todo excelente !"
Ventajas: "Excellent service. Flight attendants had high standered. Clean, comfortable and very efficient boarding process. Loved it."
Ventajas: "Everything about this flight was awesome. The food, the people, the seats in economy felt like first class. VERY polite and happy attendants compared to American Airlines who seemed to be annoyed by those on the flight."
Ventajas: "Food was great"
Desventajas: "It’s 14h flight. I wanted more water. I had to keep asking but the size was too small... I didn’t want orange or apple juice...."
Ventajas: "Premium economy is more worth that the price"
Ventajas: "Lots of leg room in economy, flat screen, very friendly crew, and this was the cheapest direct flight to Japan I could find 2 weeks in advance!"
Ventajas: "Loved the food. Cabin attendants were very friendly, polite and helpful."
Ventajas: "As expected everything was not overly done nor less of comfort and services. The food was Excellent quality and prepared with care. The airplane was new types and flew fast and smooth."
Desventajas: "The Kansai airport was huge and super fancy. Shere number of people were like the Zoo and its designed to move people through all the retail shops to get to my gate."
Ventajas: "Everything was wonderful. However, it was a little too warm on the flight for our liking. Other than that, we had a great experience."
Ventajas: "Best customer service"
Ventajas: "Their customer service is excellent! when I left my card (fell out of my pursue while in transit), they called me immediately! After a long vacation, exploring. I was extremely tired and and left my phone completely on silent for 4 days, and within those 4 days they called and left me messages. Lucky I live here in Hawaii, can you imagine being a tourist and you lost your card? Excellent customer service."
Ventajas: "The flight crew was incredibly kind and attentive"
Ventajas: "Everything. The flight attendants were courteous, kind, and efficient. The seats in economy were large. The entertainment system had many options and was easy to use. The food was great and plentiful."
Ventajas: "Jal should gave me a better resting seat. The connecting flight is too long hours. Very tiring for a 73 years old person."
Desventajas: "Too long and no rest."
Ventajas: "I really loved the food they served on the airline, along with the entertainment and the stuardesses. It made for a very enjoyable trip."
Desventajas: "There wasn’t anything that I disliked. Of course the seats were uncomfortable, but that’s expected for Economy."
Ventajas: "Seats are extremely comfortable even in economy. Service was attentive and very gracious. Both meals were above average for airline food. Made a 12 hour flight seem much shorter!"
Ventajas: "Everyone is polite, helpful, and the flight was quite pleasant."
Desventajas: "Website is difficult and it's impossible to get seated in advance next to traveling companions if they're booked separately. That was quite frustrating"
Ventajas: "Courteous and helpful crew members and I liked the delicious meal served during our flight."
Ventajas: "From start to finish, we were amazed by the customer service of Japan Airlines. Altogether we we had a 14-hour day or so of flying with two small children and it could have easily been a 20-hour-or-more day of flying had Japan Airlines not been so great at what they do. We can't say enough about how amazed and blessed we were by their customer service."
Desventajas: "Having to pay for wifi and not having access to power outlets. Everything else was amazing and honestly these minor things were very forgivable given the great entertainment choices that came along with the plan ride and and the amazing customer service."
Ventajas: "Everything bad"
Desventajas: "Bad customer service, I don't speak English good , can't understand them jet blue"
Ventajas: "I didn't like anything about it."
Desventajas: "The seats are uncomfortable. No wifi. Need to upgrade the plane. No seats for economy plus or business class available. Will never fly with Japan airlines again!"
Ventajas: "Good, clean aircraft; professional, pleasant, well-trained crew. Felt good when I embarked, felt good when I disembarked. Can't ask for more than that."
Ventajas: "The hospitality of the crew"
Ventajas: "The airplane and all"
Desventajas: "A little bit in the sakura lounge"
Ventajas: "Food was pretty good."
Desventajas: "There were so many people who walk around an aisle but the flight attendant didn't control them. They kept pushing my seat and hit. I was so uncomfortable."
Ventajas: "I enjoyed their food very much, and the bathrooms are so clean! It made my trip easy. You will never regret using JAL."
Ventajas: "Roominess of economy seats."
Desventajas: "Poor movie selection. Heavily skewed to action/terror/suspense. Very few dramas, and none of them current."
Ventajas: "The crew on JAL is excellent. They get pleasure out of providing service to the passenger -- I was in business class."
Desventajas: "Business class seat on 787 is awful. Does not get to flat bed level. Really uncomfortable."
Desventajas: "Free Wi-Fi would be nice"
Ventajas: "El vuelo partió y llego según lo programado. Se puede usar wifi, lo cual ayuda mucho a tener un mejor entretenimiento a bordo, asi que pude hablar con mi familia y amigos, y usar mi spotify. Las horas se fueron volando ;)"
Desventajas: "La comida pudo ser mejor. No es que estuviera mal, pero esperaba un poco más de JAL."
Ventajas: "The bathroom is super clean."
Desventajas: "Maybe you can make some alterations with your meal offerings."
Ventajas: "They provide us slipper for in flight comfort"
Desventajas: "Old aircraft"
Ventajas: "Staff amable."
Desventajas: "El staff no ponía orden ni apoyaba a los pasajeros al momento del abordaje, por lo que se comenzó a hacer una fila grande, no dejando pasar a la gente a sus asientos."
Ventajas: "Me gustó la puntualidad de la aerolínea y también el trato que se me brindó. El staff de vuelo siempre es muy amable y atento."
Ventajas: "El staff de American Airlines también fue muy amable. Siempre con una sonrisa y buen trato a pesar de las 11 horas y media de vuelo."
Ventajas: "With Japan Airlines, there is never a doubt in my mind they are going to be the best airline of choice. I was running late to my flight into Haneda to fly out to Singapore. I literally arrived to the front desk 15 minutes before the plane departed. The ladies at the front desk were very aware of my urgency and walked me threw the crew line and got me to my gate without a missed flight. I cannot thank you enough for the kind and generous work you do."
Desventajas: "A comfort kit on a ultra long haul flight goes a long way"
Ventajas: "The crew is always amazing: highly professional, attentive and friendly. The whole experience with Singapore Airlines is always a treat."
Ventajas: "Food, service"
Desventajas: "The space"
Ventajas: "everything, the crew was efficient"
Desventajas: "more African entertainment to be added on the Johannesburg route"
Ventajas: "Great inflight entertainment"
Desventajas: "Have WiFi that is working"
Desventajas: "flight on time. flight was delayed and gate changed"
Ventajas: "Crew is attentive to our needs"
Ventajas: "Movies selection is great. Seating space is comfortable."
Desventajas: "Boarding process could’ve been smoother"
Ventajas: "Crew , announcements were restful , not loud and blasting like some airlines"
Desventajas: "Nothing Singapore Airline is Super Lufthansa food lousy , late leaving Kuala Lumpur, missed our connection assigned to a later flight, running to catch rescheduled time and changed gate."
Ventajas: "Everything food was better selection and allowed me to taste bali food before arriving. The seats were comfortable on the last plane Thank god"
Ventajas: "Crew was very helpful and courteous Entertainment system was pretty good Food was good. They could have given water bottles instead of asking for water."
Desventajas: "Seat comfort in Economy was just ok. Since this was a long haul flight, seats could have been better."
Desventajas: "I liked everything"
Ventajas: "Everything else"
Desventajas: "Food was less than marginal"
Ventajas: "The service was excellent start to finish. I found the movie selection to be excellent on the plane and the food was tasty and above average for airline food, and the seats were comfortable."
Ventajas: "We loved the service, quality of food, entertainment, and cleanliness of Singapore Airlines flight!"
Desventajas: "Economy is still tightly packed with limited leg room considering the distance traveled."
Ventajas: "Nice and attentive crew"
Desventajas: "Seat in the economy class is cramped and although the movie selection is quite ok, but the lack of touchscreen is quite annoying"
Ventajas: "What can I say about a flight of this length? Its always an epic journey to go from the US to Asia. However I will say that with Singapore Airlines things are a lot easier. Excellent crew who were always willing to help with my fondness for a beer. Food was as expected and up to the standard of Singapore Airlines. All round it was a long trip made a lot easier......5 stars."
Ventajas: "Me tiraron un vaso de gaseosa arriba y la actitud de todo el personal a bordo fue sobresaliente. Más allá del accidente me regalaron 75 usd para gastar en el catálogo a bordo."
Desventajas: "Cabin temperature was really hot."
Ventajas: "great crew service. my first time flying with singapore airlines and they delivered"
Ventajas: "There was nothing to complain about..a very friendly staff, departure on time !"
Desventajas: "No newspapers and magazines on board !"
Ventajas: "Even though the flight was just 45 mins, the crew were able to pop out a beverages round"
Desventajas: "Nothing to mention, all was good"
Ventajas: "Christmas decorations, service, attitude of staff"
Ventajas: "great service"
Desventajas: "too long"
Desventajas: "All good"
Ventajas: "Crew, cabin and food."
Desventajas: "Lack of entertainment console at each seat"
Ventajas: "Overall experience and wonderful crew"
Desventajas: "Nothing really."
Ventajas: "Las aerolíneas asiáticas que he probado son excelentes de todo a todo. Gran servicio y atención al cliente."
Ventajas: "Efficient courteous and attractive crew. Good food drink selection and great entertainment system."
Desventajas: "Unfortunately the plane was an older 777-200 with smaller TV screens but otherwise fine."
Ventajas: "Friendly crew, efficient boarding"
Desventajas: "Food not good and inefficient service, very old plane and entertainment system doesn't work properly, below expectations for such a good airline"
Ventajas: "Just a generic flight. Had nice movies but nothing special."
Desventajas: "I felt very cramped and though it's nothing with the airline I had 2 crying babies right near me during the flight."
Ventajas: "With 15 and 1/2 hours on the flight ahead, I was dreading the long, tedium of sitting for hours upon hours. But Singapore Airlines made the time fly with friendly service right when you were getting hungry and pleasant assistance when requested. Thank you Singapore Airline Flight Attendants!!"
Ventajas: "Hard to find lounge for bclass users"
Ventajas: "the flight time was quick , by the time you took off you practically were preparing for landing"
Desventajas: "nothing disappointing"
Ventajas: "Main Entree hot"
Desventajas: "Cold bread; dessert similar sweetened gak"
Ventajas: "Upgraded to biz class, which was fantastic"
Ventajas: "Great service and very friendly staff."
Ventajas: "Crew went out of their way to make sure we had everything we needed. Seats seemed roomier in economy than other airlines. Lots on movie choices."
Desventajas: "I didn't care much for the meals, but my husband loved them."
Ventajas: "The choices for entertainment were excellent! I was never bored for a second on my 20++ hours of flight. I love how they gave us in-ear earphones instead of the normal airline headphones that keep on sliding off."
Desventajas: "It was quite difficult for me to get comfortable. Maybe it's due to my shortness, I can't really rest my head that well"
Ventajas: "Excelente y cálido servicio en el mostrador de facturación en Manila. Comida bastante aceptable para clase turista. Acceso gratis a sala vip en Changi, con oportunidad de tomar una ducha antes de embarcar en el vuelo largo a Barcelona. Las azafatas son adorables."
Desventajas: "La calidad del sonido del sistema de entretenimiento a bordo no es buena. Hay mal contacto entre las tomas del asiento y los auriculares."
Ventajas: "Courteous, Professional Crew. Amazing Service."
Ventajas: "La cordialidad, el trato, el servicio, el avión, la limpieza. Un vuelo muy agradable y que recomendaría siempre."
Desventajas: "Que para ofrecer los servicios comerciales si hablaban español, para el resto de servicios no, aunque fueron muy atentos."
Ventajas: "Service was great, food was alright, was able to move from a middle seat to a window."
Desventajas: "The flight I was supposed to take from Nanjing to Hong Kong by Hong Kong Airlines in the afternoon didn't exist so I had to take a morning flight. Was given no warning and had to check on my own. The Singapore Airlines flight was on time though."
Ventajas: "I liked how often the staff walked down the ailes to help. They are very attentive. The entertainment is endless. Seats were standard in economy class, I recommended upgrading for that long of a flight."
Desventajas: "To my flight specifically, it got adjusted without telling me so I ended up missing my final transfer. I was not given a notification for a flight change. Someone met me at the end of my second flight to tell me I missed my connecting flight. With the adjusted flight Singapore gave me, there was no chance I would have made it. They did purchase a ticket for me on another airline to get to San Francisco in the end."
Ventajas: "Spacious, comfortable seat"
Ventajas: "We lucked out and got seats with leg room! Yeah!!!! Thank you."
Desventajas: "Breakfast was very late into CPH and they only had one choice... Think maybe some ovens were not turn on!"
Ventajas: "Crew was friendly"
Ventajas: "Very attentive and friendly stewardesses. Would definitely fly again on this airline."
Ventajas: "Got me to Phnom Penh on time, which I do appreciate. Food was good. Crew was efficient."
Desventajas: "If you sit in the middle seat on row 45, you'll have very little legroom, as there's apparently the need to some kind of mechanical box under the seat in front of you (exit row). A pain."
Ventajas: "Customer service is amazing!"
Desventajas: "Keep up the great work!"
Desventajas: "La atención a la categoría Emerald, ni en LAX ni HKG ni durante el vuelo el tener categoría Emerald hizo diferencia alguna con la atención recibida a diferencia de Qatar, AA o Japan Airlines en que se esmeran en el buen trato a los viajeros frecuentes de la alianza one world."
Desventajas: "Quality of Indian food"
Ventajas: "Crew was excellent. Entertainment choices were excellent."
Desventajas: "One both flight my food preference was gone before I could choose."
Desventajas: "Don't delay"
Ventajas: "La comodidad del avión, el entretenimiento a bordo muy completo y el catering a bordo muy bueno"
Desventajas: "La atención del personal. Parecían poco felices pero me pasó en los 3 vuelos que tomé en Cathay"
Desventajas: "Distancia de asientos"
Ventajas: "El entretenimiento de abordo y el espacio entre asientos"
Desventajas: "El personal, es muy poco amable"
Desventajas: "The cabin was too hot the whole time. Especially for an international flight. The plane left late, which caused me to miss my connecting flight. I ended up on another Cathay flight and that was late as well."
Desventajas: "Icecream too hard"
Desventajas: "Traveling Economy class has really deteriorated. I’m 5 ft. 2 in, and it’s cramped for me!"
Ventajas: "the flight itself was fine. the crew is professional"
Desventajas: "They lost my luggage and 4 days later I still don't have it. They are not being very helpful at all in recovering it or taking responsibility for it"
Ventajas: "Crew was amazing!!"
Desventajas: "Ok perfect will do it again"
Desventajas: "It was a 14 hour flight and my head phone jack didn't work"
Ventajas: "Crew was attentive, plane was clean."
Desventajas: "Food was horrible. They did not dim the lights until 1.5 hours into the flight."
Ventajas: "Friendly and efficient staff."
Ventajas: "All the flights had bad Kosher food"
Ventajas: "Food was good, comfy seats. Nice crew."
Ventajas: "No llego mi maleta a Vancouver"
Ventajas: "No llego mi maleta a la cuidad de Vancouver y tenía una conexión y fue todo un desastre con tantas vueltas"
Ventajas: "Smooth easy ride and great business class lounges."
Desventajas: "They need to cater for more Europeans in their food offerings. They also need to carry enough to ensure they do not run out. Bathroom locks require maintenance."
Ventajas: "The flight is on time"
Desventajas: "Immigration waiting time is long"
Desventajas: "No hay películas en español"
Ventajas: "Somewhat disorganized bec. People lined up even if swat numbers have not been called."
Desventajas: "People trying to push their way in the line. Color coding of tockets associated with colored line coding may improve situation."
Ventajas: "Food was great. Crew nice"
Desventajas: "All good"
Ventajas: "Great food, great movie selection. Fast service. Unexpected full meal"
Ventajas: "Everyone that was part of the Cathay Pacific team was so friendly and helpful. They were very accommodating and quick to assist me outside the typical meal and drink service times. I flew economy and the seats were fairly comfortable. There were plenty of new films to choose from for entertainment as well."
Ventajas: "Punctual, service"
Desventajas: "Price more expensive"
Ventajas: "The flight went okay, but my bag didn’t make it and still hasn’t been found."
Ventajas: "The flight was short, but still included a full meal. The flight crew was very helpful and thoughtful."
Ventajas: "Service at every step and level."
Desventajas: "Got stomach ache after eating the food."
Ventajas: "professional cabin staff & food selection"
Desventajas: "middle seat because could not book in advance"
Ventajas: "Nice crew. Economy seats ok."
Desventajas: "Really bad food. Ran out of noodles for breakfast and had the worst 'eggs""
Ventajas: "Overall from accommodations to friendly staff my experience with the Cathay Pacific air is outstanding. I will recommend it to all of my family & friends! Thank you CPAir!"
Desventajas: "hong kong lkayover"
Ventajas: "Thank you for your services."
Ventajas: "Crews were respectful."
Desventajas: "Food ,service , aircraft"
Ventajas: "They gave 250 ml bottle water each on breakfast and dinner I like that . The crew members were helpful and friendly"
Desventajas: "There was less choice of movie. It would be good if they add more Bollywood movies and movies with more than 4 rankings."
Ventajas: "I liked the time it took to arrive- the pilot was fast."
Desventajas: "Food quality was poor Boarding was late on all four flights The flight was extremely unsanitary - the dirtiest flights I have ever been on and I travel on airplanes at least ten times a year The crew was unfriendly"
Desventajas: "The ground staff should give us options before, not waiting until we are in Hong kong"
Ventajas: "Overall service was excellent"
Ventajas: "When you see a big plane you always wonder how long it will take but Cathay Pacific was very efficient during the boarding and deplaning. It was a very long flight and they kept everybody happy with a smile. Extremely accommodating."
Ventajas: "Easy boarding!"
Desventajas: "Food could have been better"
Desventajas: "Seats not comfortable Not great selection of western movies"
Desventajas: "Way cramped"
Desventajas: "Qantas always gives great service"
Ventajas: "Entertainment was very good. Crew was professional and efficient."
Desventajas: "The seat had no lower back support and was really uncomfortable."
Ventajas: "Had 3 seats to myself as plane wasn’t full."
Desventajas: "Long walk from connecting flights at LAX and incorrect gate number on schedule, necessitating even more walking. Exhausting before even getting on plane."
Ventajas: "All as expected."
Desventajas: "Crew could have been more pleasant."
Desventajas: "They didn’t leave my food. They took it away."
Ventajas: "Para ser un vuelo corto, los asientos son cómodos"
Desventajas: "Entretenimiento a bordo Muy malo Y mejorntamaño de asientos, porque si es más tiempo, ya sería muy incómodo"
Ventajas: "Excellent seat comfort & entertainment options. Food was average."
Desventajas: "No vegetarian meal options"
Desventajas: "In flight wifi and entertainment didnt work"
Ventajas: "They gave us food vouchers and snacks for our delayed flight. The choice of movies available was great. the flight attendants were nice."
Desventajas: "Our international flight was delayed by over 2 hours. When we called to rebook our connection flight from Brisbane to Cairns, the agent on the phone told us they were unable to help us. The online website also did not allow us to rebook. When we got to Brisbane, the only flight remaining for us was a flight 2hours later with connection. Also, the phone jack was so poor that half of the time you couldn’t hear the movie."
Ventajas: "Pillow and blanket made the trip much for comfortable"
Ventajas: "Sistema de entretenimiento moderno, comida aceptable, me llamó la atención de que son casi todos azafatos (a excepción de una única mujer)."
Desventajas: "Da la sensación de low cost."
Ventajas: "Everything about Qantas is good. No complaints at all. Staff fantastic - friendly and helpful."
Desventajas: "Nothing to state here."
Ventajas: "Efficient loading & unloading. Flight was on time."
Desventajas: "Seats were way too close together!!"
Desventajas: "Flight attendants and staff were extremely rude and condescending"
Ventajas: "Outstanding service and a nice mid day snack."
Desventajas: "Ride a bit bumpy due to rain and cloud cover descending into Brisbane."
Desventajas: "The flight was cancelled due to technical difficulties. But the airline did not plan ahead and was understaffed to take care of the individuals on the airline to speed up the process of waiting in lines. They knew we were coming and still only had 2 individuals on staff to take care of hundreds of people so the lines were longer than needed to be. Poor planning and accommodating of individuals during this time has made me not want to fly with this airline again."
Ventajas: "Seriously, in all my years of flying this was the best experience I've ever had - and that includes comparing my Economy ticket at Qantas to previous First Class flights with Delta and US Air. Very coordinated, very well setup and prepared. The stewards were wonderful. Food and service outstanding through the entire 13hr flight."
Desventajas: "My seat screen did not work, but I was ok with that as I had a charged iPad with me."
Desventajas: "Flight turned around after being in the air for two hours. No compensation was provided for the incovinevnce. rebooked on a Virgin flight. I want to be refunded for the qantas flight."
Ventajas: "The movies would not play until two hours outside of LA."
Desventajas: "my wife and i were subjected to very harsh treatment at check in...we were harassed over being 100 grams overweight on a check in bag...100 grams... both flying on a paid business class ticket."
Ventajas: "Not to much turbulence"
Desventajas: "Mainly the lack of leg space"
Ventajas: "They made it tolerable, and made us feel comfrotable on this 13.5 hr flight."
Desventajas: "Noisy conversations of people waiting to use the toilet."
Ventajas: "crew was great"
Desventajas: "my console didn’t have sound but other than that it was excellent"
Desventajas: "I was not able to board the plane and was told that I needed to apply for ETA. I did and was not able to do it online. Then I needed to call the embassy about a required visa as a visitor. None of this was presented before. I have not traveled to Australia before, so I had no idea this needed to be done. As of now I am still at home trying to find a solution to this requirement."
Ventajas: "In flight crew"
Desventajas: "Disregard for chosen seats and unwillingness to reinstate them."
Ventajas: "El personal"
Desventajas: "La comidad y la comida"
Ventajas: "Comodidad y buen trato"
Ventajas: "Personnel were very pleasant and helpful. Service was great. Plane was clean and organized."
Desventajas: "Economy seating is cramped, but I was traveling with my adult son so all was good! Night flight was delayed by almost 2 hours, not fun when there's nothing to do and no place to eat/drink in the waiting area."
Ventajas: "Crew were wonderful 5 stars."
Desventajas: "Food soggy. Legroom is my biggest bug bear. Really appalling."
Ventajas: "Checking in and bag drop process was the simplest and hassle free!"
Desventajas: "The flight cleanliness and food options could be improved. Some staff were super friendly while others not so much."
Ventajas: "Crew was friendly and lots of entertainment choices on the flight"
Desventajas: "I checked the flight prior to going to Auckland airport and all showed on time, by the time we cleared immigration and were in the airport we were notified of a six hour delay due to mechanical issues. I realize these things happen, but earlier notification would have prevented an 8 hour stay in the airport. The seats are pretty close together for a 3.5 hour flight. After hearing a lot of positive comments about Qantas, this was not a great first impression"
Ventajas: "Loved the leg room, kind attendants, great meals."
Desventajas: "The technology malfunctioned the entire flight. It was less than ideal."
Desventajas: "My headphone jack did not work so i could not watch anything on the TV for the entire flight"
Ventajas: "Everything on time."
Ventajas: "Amazing crew and staff."
Desventajas: "No vegetetarian food option, seat 16f was soiled, fold down tray had sticky residue from previous flight(s)."
Ventajas: "Good food, movies and just 10x better than discount airlines"
Ventajas: "Servicio, comida, comodidad, aviones nuevos"
Ventajas: "Close to two hours delay leaving Australia"
Desventajas: "Flight was delayed and then didn't board on time"
Ventajas: "Everything was wonderful, the crew were all very polite and boarding went very smoothly."
Desventajas: "No complaints."
Ventajas: "boarding was quick and efficient"
Desventajas: "seats were incredibly tight"
Ventajas: "Friendly crew members. Departure time & arrival times were very accurate. Luggage was handled properly."
Desventajas: "Taste & selection for vegetarian meals were very poor"
Ventajas: "Great flight"
Desventajas: "Could use a better description of chicken dish. Did not say that it was curry flavors"
Ventajas: "All good"
Ventajas: "Staff very friendly"
Ventajas: "The crew, the food"
Desventajas: "The flight was delayed by 3.5 hours so we were stuck at LAX for a long long time, way passed the closing time of all the shops and restaurants at the international terminal :(. Otherwise a great flight w decent food and great service"
Ventajas: "The Qantas legs of the flight were their usual stellar levels."
Desventajas: "The Jet Airways flight was to their usual ok level. Nothing especially wrong with fit, but it was not five-star level."
No me asistieron con la silla de ruedas que se solicitó.
No me asistieron con la silla de rueda que se solicitó
Todo bien, tripulación genial, muy amable
Buena aerolínea con todo funcionando y buena atencion.
Todo fue muy ágil y salió a tiempo
Cancelaron el vuelo y lo reprogramaron 1 semana. Agregaron una escala en Miami y cuando llegué al aeropuerto ese vuelo lo operaba Aerolíneas Argentinas y me dijeron " vos no tenes reserva " . Había 12 personas antes que yo en lista de espera en la misma situación. Tal vez con una verduleria les vaya mejor que operando una Aerolínea a Delta. Impresentables.
Me gustó el anuncio, hecho para que todo público viera y entendiera!.
La comodidad y la rapidez con que llegan los vuelos es excelente
Ventajas: "Amabilidad y servicio"
Desventajas: "Entretenimiento pantallas no servían, no se escucha nada y no dan audífonos"
Desventajas: "el trato"
Ventajas: "Los asientos no son cómodos"
Ventajas: "Llegó a la hora estimada"
Desventajas: "Para mi todo bien"
Ventajas: "Excelente trato, la mejor línea aérea"
Desventajas: "Variedades de esna y jugos"
Desventajas: "Puntualidad y responsabilidad"
Ventajas: "Puntualidad y gran actitud de apoyo en atención en aeropuerto de Quito"
Desventajas: "Tener un piloto para el vuelo"
Ventajas: "Fue rápido y avisaron cualquier inconveniente a tiempo"
Desventajas: "Había una trabajadora que no sonreía mucho y hacía mucho frío en el avión"
Ventajas: "El personal muy amable y a pesar de que se retraso el vuelo todos mantuvieron la calma y lo manejaron muy bien. El asiento no está mal, es cómodo."
Ventajas: "La atención del personal"
Desventajas: "Todo wstuv6muy b Todos los servicios fueron excelente,"
Ventajas: "Muy puntual"
Desventajas: "En tierra en NY, muevan más autobuses."
Ventajas: "Buen espacio entre filas de asientos Muy amable el personal"
Desventajas: "Hacer que la gente que viaja no sea sucia y desprolija y no permitirle poner los zapatos sobre los asientos"
Ventajas: "Las películas"
Desventajas: "Los snack"
Ventajas: "El sistema de entretenimiento, las almohadas y cobija"
Desventajas: "La comida"
Ventajas: "El vuelo fue de delta pero estaba operado por Aeroméxico. El personal de ambas líneas muy grosero. En especial una señorita de Aeroméxico llamada Yadira Díaz que tenía un distintivo de entrevistador literalmente me dijo que le hiciera como quisiera que ella no me iba a atender."
Desventajas: "Ambas aerolíneas (Delta y Aeroméxico) tienen que capacitar a su personal"
Ventajas: "Tripulación Excelente atención."
Ventajas: "La tripulacion bien. El espacio reducido."
Desventajas: "Mal señalizado el abordaje en ezeiza, teniendo pantallas que todos podemos mirar, en lugar de anunciar por las mismas el orden de ingreso, no, andaban con cartelitos de carton que apenas se veían y una señora diciendo donde era cada fila, un desastre."
Ventajas: "La tripulación"
Desventajas: "Control de maletas de cabina"
Ventajas: "Pantallas con peliculas"
Desventajas: "Asientos hiper pequeños, muy incomodo!"
Ventajas: "La puntualidad"
Desventajas: "Se perdió tiempo acomodando los equipajes, que los pasajeros entren al avión con menis maletas."
Ventajas: "La puntualidad excelente"
Desventajas: "Me rompieron el equipaje de correa"
Ventajas: "La comida a bordo es de lo mejor y su asiento de cama plana es ideal para descansar durante el vuelo. Pude ver una muy buena película mientras cenaba."
Ventajas: "El servicio a bordo es excelente y los agentes en sala siempre estuvieron pendientes de mis necesidades. Me permitieron abordar antes ya que tengo una cirugía reciente."
Ventajas: "Rapidez del viaje y profesionalidad de los pilotos"
Desventajas: "Las opciones de comida"
Ventajas: "El avión salió a la hora y llegamos 20 min antes de lo previsto"
Desventajas: "Pasaron laa azafatas 1 vez (vuelo de 2 horas), y aunque había wifi a bordo, era muy malo."
Ventajas: "La comodidad del avión la atención del personal y el proceso de abordaje súper rápido un vuelo muy cómodo y tranquilo"
Desventajas: "No checan los asientos, cuando llegue a mi lugar asignado ya había dos personas sentadas y una de ellas estaba en mi lugar no comenté nada poe respeto ya que eran personas mayores a mi"
Ventajas: "La atención fue muy buena, los asientos son muy cómodos el servicio de entretenimiento, cuentan con una entrada de audífonos y salida usb para cargar tu teléfono mientras viajas.el wifi en la nave son un plus."
Desventajas: "Pague un upgrade a un mejor lugar y Mi asiento se regresaba a la posición original solo el cual tenía que que estar acomodándolo , a pesar de que el personal me comentó que era una nave nueva."
Ventajas: "Great experience, the service was the best part."
Ventajas: "Excelente horario para viajar a Monterrey, El vuelo no estaba saturado y fueron muy puntuales"
Ventajas: "Nunca había tenido un vuelo con tan buen servicio. El personal al muy amable y simpático. Siempre pasaba el personal ofreciéndonos comida y bebida. La merienda muy completa, platos a escoger, snacks, postres. Gracias Delta :)"
Desventajas: "Muy estrecho"