Renta de autos en Lithia Springs

They scammed me out of the additional insurance

Ventajas: The car itself was nice.

Desventajas: I filled out the information online declining all insurance - when I got there they just filled it out how they wanted to and told me they were comp'ing me a day and giving me additional insurance at no cost. THEY LIED. It came up as an additional charge on my CC and I called back - they keep giving me the guys voice mail. NEVER NEVER again. There are many car rental places close to me - I don't have to go to Hertz.

Desventajas: I selected this location because it was cheaper than the airport. However, when I arrived, the person helping me told me to wait because he was on the conference call. I must have looked at him strange because he began to work on the computer to get me set up for the car I reserved. He told me that he would bring the car around the front for us to do a walk through. I waited outside for 5 minutes for him to bring one car from around the side of the same building. When he pulled up, he sat in the car and talked on his phone. He finishes his call and proceeds to walk me around the car to inspect for damages. I didn't see any, but when I opened the door to put my items inside, it reeked of cigarette smoke. So much so, that I promptly went back inside and said that the car smelled of smoke and I didn't want to be accused of smoking in the car and be charged because of it. I asked him did he smell the smoke when he drove the car around. He replied, "Yeah, I smelled it a little." I asked if there was another car available. This one had damages to the outside, but didn't smell as bed as the other car. I think that the airport fees might have been worth the hassle this time.

They need more employees

Desventajas: I rented the car to be picked up at noon but could not get a car until 1pm. I along with others waited for a very long time. There was only person working. It was such an inconvenience because I did not expect to be waiting for an hour to pick up a car. If I am told I will receive a car at a certain time, I would like to receive it at that time.

First experience was a bad experience

Desventajas: Location only had one car, was not the car I reserved, customer service at location was terrible, employees were on cellphones, lack professional skills.

Me estafaron con un seguro adicional

Ventajas: El coche en sí era bonito.

Desventajas: Llené la información en línea para declinar todo el seguro - cuando llegué allí rellené todos los formulario como querían y me dijeron que darían un seguro adicional sin costo. MINTIERON. Apareció como un cargo adicional en mi CC. Les llamé varias veces pero solo me atenció un contestador. Nunca más. Hay muchos lugares de alquiler de coches cerca de mí - no tengo que volver a Hertz.

Necesitan más empleados

Desventajas: Alquilé el coche para ser recogido al mediodía, pero no pude conseguir un coche hasta las 1pm. Junto con otros esperé mucho tiempo. Sólo había una persona trabajando. Fue un inconveniente, porque no esperaba esperar una hora para recoger un coche. Si me dicen que voy a recibir un coche en un momento determinado, me gustaría recibirlo en ese momento.