La comida estuvo muy mala
El vuelo estuvo excelente. La gente de JAL es muy especial. La próxima vez volveré a volar con ellos.
Ventajas: "The meals were an experience in itself. It felt like I was at a 5 star restaurant."
Desventajas: "The seat cushions in economy class could be softer. My rear end was feeling it after the long 11 hour flight from Chicago to Tokyo."
Ventajas: "The crew were very friendly."
Desventajas: "The entertainment selection is really small."
Ventajas: "Jamás había estado en un asiento de clase económica tan cómodo y que el servicio fuera de clase superior."
Desventajas: "Todo excelente !"
Ventajas: "Crew very helpful. Seat roomy."
Ventajas: "Everything"
Desventajas: "Nothing"
Desventajas: "No service. No drink, no snack, flight delayed. Missed last bus from airport to station at base where stationed. No happy"
Ventajas: "Everything about this flight was awesome. The food, the people, the seats in economy felt like first class. VERY polite and happy attendants compared to American Airlines who seemed to be annoyed by those on the flight."
Ventajas: "Longer leg room and clean ambience coupled with very friendly flight attendent makes this trip a wonderful experience"
Desventajas: "None"
Ventajas: "The staff are always very polite and professional. Food was fine (better the past years). Everything was punctual and orderly."
Desventajas: "The seats were extremely uncomfortable. The gray ones were much better (San Diego to Narita) in comparison."
Desventajas: "What did you dislike? I purchased our tickets back in November selecting which seats we wanted. When we arrived February 16th they stated we were "standby" after a debated discussion they found us some seats at the very back of the plane (not our selected seats). On our flight back they had us, my husband and I seating in separate sections on the plane (again not our selected seats) 6 rows away from each other. I will NOT recommend using Kayak in the future. Leslie Dickey"
Ventajas: "Nice leg room and excellent head phones nice crews"
Ventajas: "Courteous and professional flight attendants"
Desventajas: "Long gap between meals. At least they could have provided juice or snacks in between meals"
Ventajas: "Service was excellent!"
Desventajas: "It was a great flight!"
Ventajas: "Direct flught, food is always delicious, crew is very attentive, and the in-flight TV seats have great entertainment."
Ventajas: "Ok seats but not quite lay flats. Lay at an angle. Great service by staff"
Desventajas: "Entertainment selection was outdated. Very dated. The food selection was limited. The cabin was noisy"
Ventajas: "Great tasting food, and nearly constant beverage service."
Ventajas: "I really loved the food they served on the airline, along with the entertainment and the stuardesses. It made for a very enjoyable trip."
Desventajas: "We didn’t dislike anything except the comfort of the seats, but of course that is expected for the Economy Class."
Ventajas: "Economy seating the best in the business."
Desventajas: "Old movies"
Desventajas: "Crew that joked around and made loud laughters during flight Nonchalant crew serving attitude with reckless, indifferent safety demonstration Tasteless snack Delayed takeoff and prolonged landing AC as cold as in a fridge"
Ventajas: "Awesome experience, nothing like any other. Will fly again."
Ventajas: "everything, the courtesy of the entire crew, the way they show care and respect and compassion to the passengers especially the seniors"
Desventajas: "flight delays"
Ventajas: "Once again the service from the flight attendants was perfect."
Ventajas: "Entertainment was good"
Desventajas: "Seats were uncomfortable, food was terrible"
Ventajas: "The flight was normal and without problems. As a frequent traveler throughout Asia that is always welcomed."
Ventajas: "The flight attendants are quick in services and with great manner. Cabin foods are generous, filled with variety and tasting the best among various international airlines that I have experienced between LAX and Taipei, Taiwan in the past ten years. The seat belt on light and bell were kept at minimal, in contrast to other airlines like EVA, China Airlines, Korean Airlines and United Airlines."
Desventajas: "None"
Ventajas: "The service Japan Airlines gives is always the best service possible.They treat you like they need you and not the other way around.I will fly with them again."
Ventajas: "Crew very helpful and courteous"
Desventajas: "None"
Ventajas: "Wonderful flight...so great getting premium economy...so comfortable...crew and food were great....one of the best long flights ever!"
Ventajas: "Nothing really special."
Desventajas: "They love the PA system. They want to make announcements in multiple languages all the time."
Ventajas: "excellent seat space, friendly flight attendants, would fly with JAL again."
Ventajas: "The stewardesses were wonderful-kind, considerate and hardworking. They gave us constant attention offering drinks. I would love to travel with them again!"
Desventajas: "Nothing- I'd fly with them anytime."
Desventajas: "returnning flight was not attended well,so much different from going flight. Going was excellent but returnning was not nice in all face."
Ventajas: "the AA flight to japan was the worst flight I've ever been on! tv sreen didn't work, space was tight, food terrible, two sets of headphones bad, I could go on but I don't even want to think about it anymore"
Desventajas: "getting off"
Ventajas: "El vuelo partió y llego según lo programado. Se puede usar wifi, lo cual ayuda mucho a tener un mejor entretenimiento a bordo, asi que pude hablar con mi familia y amigos, y usar mi spotify. Las horas se fueron volando ;)"
Desventajas: "La comida pudo ser mejor. No es que estuviera mal, pero esperaba un poco más de JAL."
Ventajas: "Staff amable."
Desventajas: "El staff no ponía orden ni apoyaba a los pasajeros al momento del abordaje, por lo que se comenzó a hacer una fila grande, no dejando pasar a la gente a sus asientos."
Ventajas: "Me gustó la puntualidad de la aerolínea y también el trato que se me brindó. El staff de vuelo siempre es muy amable y atento."
Ventajas: "El staff de American Airlines también fue muy amable. Siempre con una sonrisa y buen trato a pesar de las 11 horas y media de vuelo."
Ventajas: "As always on JAL 787-8 long haul flights, the crew was very courteous, entertainment was varied, food was alright and seats were better than some."
Desventajas: "The JAL first-generation 787s don't provide the great legroom that newer planes do, but is still infinitely better than older 767s and 747s."
Ventajas: "Shortest travel time to Japan"
Desventajas: "OLD PLANES Touchscreens won't 50% of the time"
Ventajas: "Excellent customer service. Five star service on board. Very helpful and informative customer service at jal transfer counter."
Desventajas: "None"
Ventajas: "checking in at chicago ohare ord was a nightmare.there were only 12 of us in line yet the wait exceeded 1 hour , we watched as the airlines next to us processed well over 150 passenger's while the japan airline moved slower than snail sex. it was painfully beyond slow."
Ventajas: "Boarding!"
Desventajas: "Food was below standard."
Ventajas: "The crew on Japan Airlines are exemplary! Very efficient, polite & service with a genuine smile made this a very pleasant trip. Also, I had recalled on a flight I had taken a long time ago, how impressed I was at how clean the restrooms were maintained. Well, the high standard has not changed. Very impressed & looking forward to our return flight home."
Desventajas: "Cannot say there were any negatives."
Ventajas: "You guys couldn't be any more polite, attentive, courteous. There wasn't a moment during the flight that one of the flight crew was near in case you need something. Definitely best experience in an airline Thanks a thousand"
Ventajas: "full service"
Desventajas: "long flight"
Ventajas: "Great food and beverage service"
Desventajas: "767 plane was obviously an older model... no USB ports"
Ventajas: "Food, good, Too Much even! Beers, sweedish meatballs, and caramel Gelato just to name a few. Actual seat comfort was fine. Stewards performed well."
Desventajas: "Lies, not JAL....American Airlines. Paid for JAL received American. Checking in sucked, a whole explanation would wreck this page.....could not reserve seats near spouse. ....in flight entertainment was less than mediocre....seat positioning was grueling not able to get comfortable for the 13hour trip."
United es una aerolínea con muy mala comida
ANA es una aerolínea con buen servicio
Auxiliares de vuelo respetuosas y atentas
The crew are very polite and attentive, the plane is comfy and clean. The food could have been better. It's not for all people's taste. They should give atleast two meals in a 4-5hr flight, a snack and a meal coz the portions are so little.
Ventajas: "The simplicity."
Desventajas: "A closer gate. Some inflight food."
Ventajas: "Wow! That sums it up. Premium coach was like first class on some other airlines. This is by far the best airline I've ever flown."
Desventajas: "The website doesn't work very well. It's also difficult to navigate."
Ventajas: "Buena aerolinea"
Desventajas: "Que hable ingles bien el personal"
Ventajas: "Abordaje"
Desventajas: "Comida"
Ventajas: "Crew on ANA is always the best Also custom check in was amazingly fast, I went to the side custom check in by accident (there are two) It took less than 5 minutes, I didn’t not know I had to fill another card to leave japan but it was super easy as there was a person to guide me + basic info"
Desventajas: "Other than chairs being more comfortable nothing really"
Ventajas: "Crew was excellent, great Japanese culture on display, overall travel seemed much more relaxed and peaceful compared to the typical US airlines."
Desventajas: "More western food options, better selection of tv shows for entertainment"
Desventajas: "We did not make this flight and had to take the train instead"
Ventajas: "Crew was great as always, giving excellent service. American airlines would do well to send their crews to observe how it should be done."
Desventajas: "The food and the drink selection."
Ventajas: "One of the best service! Thank you!"
Ventajas: "Friendly staff, fast service, and good food."
Ventajas: "On time. Clean interior. Kind cabin attendants. A high quality standard of performance."
Ventajas: "Los dos vuelos que tome salieron demirados por diferentes motivos"
Ventajas: "Staff were very helpful and the food was good."
Desventajas: "The place where we at, the aircon/ fan is not working, my husband and I tried but still not working, uncomfortable feeling for a long trip , prior to this we had a long walk to find our gate number because it's in the new building. Our plane delayed so we arrived late at Tokyo causing to missed our plane connection then the crew helped us( very accommodating) for our transfer from Narita international airport to Haneda International airport with Limo bus, 1 & 1/2 hour ride with our luggages and waited for 8 hrs to be on board in a different airline."
Ventajas: "The food and the very friendly and courteous flight attendants."
Ventajas: "Everything was as I paid for. All the planes left on time. No issues."
Desventajas: "What can you expect in economy?"
Ventajas: "Friendly crew... awesome entertainment. Good drinks and food, one of the best traveling experiences I had. Thank you!"
Desventajas: "Same repeating music"
Ventajas: "It was a fast flight, the crew was very accommodating and it was very comfortable."
Desventajas: "Los espacios entre asientos son muy pequeños."
Ventajas: "Food was quite good"
Desventajas: "the plane was Hot! So hot we couldn't use the blankets. The staff in Tokyo did not want to let me and my twin 11 yr olds board early. We need extra time to be organised and in our seats for a very long flight. If not we block the aisle. And that is without consideration for the fact that my daughter has limited sight so needs my help and it takes time. I was disappointed that they didnt come through the cabin from time to time with snacks as most airlines do on long haul flights."
Ventajas: "short flight ready to get home"
Desventajas: "n/a"
Ventajas: "ANA from Tokyo to Jakarta, ANA- Jakarta to Tokyo."
Desventajas: "."
Desventajas: "No opción de español"
Ventajas: "Comfort... enough room for relax"
Desventajas: "none"
Desventajas: "Our seats are much less comfortable with very little leg room. My daughter couldn't recline her seat."
Ventajas: "The crew were friendly and attentive. The plane was clean and comfortable. Great movie choices."
Desventajas: "The long security lines in Tokyo for transfer."
Ventajas: "Friendly flight attendants, clean toilets"
Desventajas: "Flight attendant missed our breakfast and when reminded didn't even apologize. old aircraft"
Ventajas: "Wonderful leg room for the flight, great selection of movies, wonderful staff, food is excellent, bathroom clean and large for airplane. Truly this was a fantastic experience"
Desventajas: "Nothing, they did run out of my breakfast food choice but the other choice ended up being great so Can't complain...."
Desventajas: "Limited number of movies"
Ventajas: "Great customer service and very kind staff!"
Desventajas: "Breakfast option"
Ventajas: "Food legroom service friendliness"
Desventajas: "Could not view flight info on map"
Ventajas: "Excellent service, free new release in-flight movies, comfortable seating, plenty of food and drink included."
Ventajas: "The Star Wars theme was unexpected, and fun. The food was great, fresh, as always on ANA."
Desventajas: "We didn't hear the announcement that the gate for our flight had changed. I just happened to look at the flight info and noticed our flight was not listed. I went to the desk then I was informed of the change. Poor service."
Ventajas: "Todo"
Desventajas: "El espacio entre el asiento de enfrente. Es pequeño."
Ventajas: "Lindas y exquisitas chicas japonesas, atentas en todo momento"
Desventajas: "Todo excelente,."
Ventajas: "Attendants are helpful and polite. There is actually leg room in economy section. And they were on time on all 4 legs we flew with them."
Ventajas: "the service is good"
Desventajas: "the seat is too small"
Ventajas: "Great seats in business class. Lots of privacy. Great service as well."
Desventajas: "American style Food could have been better. Didn't try the Japanese food."
Ventajas: "Good for a short flight! Very nice staff"
Ventajas: "Very efficient, very fast boarding. Crew was polite."
Desventajas: "Flight was delayed for four hours. Missed connecting flight."
Ventajas: "Everything.!"
Desventajas: "can't think of any.!"
Ventajas: "Smooth flight with great service"
Ventajas: "Best flight I've ever had"
Desventajas: "A comfort kit on a ultra long haul flight goes a long way"
Ventajas: "I like the crew members"
Desventajas: "Entertainment selection and food could be better"
Ventajas: "Entertainment system was new and easy to use. Seats in premium economy were quite comfortable."
Desventajas: "A vegetarian / pescatarian option on the menu would have been nice but other than that, all good."
Desventajas: "Having boarded at SYD, during the Canberra stop, we were all required to disembarked. It was a loaded flight so the process was slow"
Ventajas: "Amazing crew, great seating area and tasty menu."
Desventajas: "flight on time. flight was delayed and gate changed"
Desventajas: "The lunch part at the end was a little late we had just had a snack and a small sandwich so we didn't eat a lot. But food was great!"
Ventajas: "The crew were excellent"
Desventajas: "Seats and leg room not as comfortable as older plane. The entertainment system was confusing to use ( again older model) hence not as user friendly."
Ventajas: "crew were very friendly and helpful. flight was one of the best i’ve had"
Desventajas: "boarding at sydney was very confusing"
Ventajas: "Comfort n clean"
Desventajas: "5 crying babies on a red eye. Don’t know if that can be prevented."
Ventajas: "Excellent service"
Desventajas: "More tasty snacks throughout the flight"
Desventajas: "Food could have been better."
Ventajas: "Everything else"
Desventajas: "Food was less than marginal"
Ventajas: "The trip was horrible we have to sit separately three places."
Ventajas: "I will only use Singapore Air for anywhere they fly. They really care about their passangers, 2 checked bags 1 carryon no charge, no airline does that. They constantly feed u & alcoholic beverages all at no extra charge. Flight attendants always have a smile on their flight. In flight entertainment was great, touch screen and remote controller. They supply earbuds, socks, toothbrush and paste."
Desventajas: "Absolutely no complaints"
Ventajas: "All of services, food, Language, clean air even so beautiful ~~"
Desventajas: "So nice and beautiful wearing also food is very good"
Ventajas: "Me tiraron un vaso de gaseosa arriba y la actitud de todo el personal a bordo fue sobresaliente. Más allá del accidente me regalaron 75 usd para gastar en el catálogo a bordo."
Ventajas: "Excellent service and attitude from ALL crew! Roomy premier economy!"
Ventajas: "Amazing service!"
Desventajas: "N/a"
Desventajas: "I am a vegetarian and they served a chicken piece along with my main course."
Ventajas: "Great experience"
Desventajas: "Seating arrangement was bad"
Ventajas: "Ontime, airline stewards were excellent and tv entertainment very good"
Desventajas: "Nothing"
Ventajas: "Classy cabin staff"
Ventajas: "Overall experience"
Desventajas: "Could have had a better selection of movies"
Ventajas: "Overall experience and wonderful crew"
Desventajas: "Nothing really."
Ventajas: "Las aerolíneas asiáticas que he probado son excelentes de todo a todo. Gran servicio y atención al cliente."
Ventajas: "I like the personal TV, my foot rest and water holder frequent water serve,"
Desventajas: "For me coffee is too strong, and I like the food on the way to Tokyo better than on the way back to LA"
Ventajas: "Efficient, courteous and attractive crew. Good food and drink selection and great entertainment system with large screens."
Desventajas: "Nothing"
Ventajas: "Not much turbulence"
Ventajas: "Crew were helpful. Food was good, pillows and blankets in every seat was great. Seats a little small."
Ventajas: "Just a generic flight. Had nice movies but nothing special."
Desventajas: "I felt very cramped and though it's nothing with the airline I had 2 crying babies right near me during the flight."
Ventajas: "Food, movies, support, were all wonderful."
Desventajas: "Long delay with in between flights. No special kits for kids to keep them entertained. Does not even serve drink when order special meal. Leaves the tray for hour before picking up. No transit help in hongkong. I can go on and on."
Ventajas: "Food, entertainment, cleanliness of the restrooms"
Desventajas: "I was travelling with a toddler and they did not have a toy or activity to give her on a 15 hour flight. We were told to keep our seats upright during meal times and to keeo our window shutters down during other times. This made sense. But there were passengers right in front of us who had their seats reclined during meal time and the crew did not tell them anything."
Ventajas: "Good service and entertainment."
Desventajas: "I didn't like that the flight from Singapore to Mumbai was of a lower standard."
Ventajas: "Almost everything"
Desventajas: "The leg rests didn't have enough room to be useful. I'm only 5'10", which is average, not tall, so they should have had more legroom."
Desventajas: "Seats are tight and hard"
Desventajas: "On my trip to Japan, the staff was incredibly rude. Horrible commendations. The controls didn't work. And the desert had mold in it."
Ventajas: "Excelente y cálido servicio en el mostrador de facturación en Manila. Comida bastante aceptable para clase turista. Acceso gratis a sala vip en Changi, con oportunidad de tomar una ducha antes de embarcar en el vuelo largo a Barcelona. Las azafatas son adorables."
Desventajas: "La calidad del sonido del sistema de entretenimiento a bordo no es buena. Hay mal contacto entre las tomas del asiento y los auriculares."
Ventajas: "Really recommended . Wait alittle longer but i got a free tour go around Singapore ."
Ventajas: "La cordialidad, el trato, el servicio, el avión, la limpieza. Un vuelo muy agradable y que recomendaría siempre."
Desventajas: "Que para ofrecer los servicios comerciales si hablaban español, para el resto de servicios no, aunque fueron muy atentos."
Ventajas: "Food"
Desventajas: "Nada"
Ventajas: "Everything else was good"
Desventajas: "I purchased wifi and it was too slow to load my movie. Ear buds fell out of ears."
Ventajas: "I like that I could check in 2 suitcase and able to choose my sitting when it's available."
Ventajas: "Singapore airlines was also great and I very much enjoyed that flight even though it was 10 or more hours. The good was great and same for the entertainment . The whole flight was very pleasant . Also I loved the steamed towels that was something i haven't had on a flight before ."
Ventajas: "For medium range flights SQ uses A330s. Business class is really OK, not great. Each passenger can freely choose any configuration of the seat without inconveniencing others. Food is great, both in presentation and taste, and serve with refined courtesy... I will gladly fly on this aircraft again on my way back."
Desventajas: "The entertainment system has literally hundreds of choices -- many, many movies for all tastes under the sky. But there is one drawback. Each movie starts, not when you are ready, but when the system is ready ; you cannot pause, resume it, no fast-forward..."
Ventajas: "The service"
Desventajas: "The quality of the red wine"
La atencion miy buena. Todo bien. El desayuno no me gustó
El personal de tierra donde dejas el equipaje era leeento y desagradable , más que en cualquier otra aerolínea que haya usado, y uso unas cuantas al año. El avión era muy viejo con equipamiento obsoleto, no repetiría si tuviese otra opción.
Se demoró más de la cuenta, adentro del avión era un caos. No estuvo buena la ida a Sao Paulo, la vuelta muy bien
Retraso de más de tres horas. No información en absoluto. Pérdida de conexión en Estambul por retraso. Arreglo de otro vuelo sin posibilidad de elección en absoluto. Burocracia eterna para conseguir hotel. Un desastre la forma en la que el personal se relaciona con los pasajeros. Lamentable
Ventajas: "Todo mal"
Desventajas: "Cancelaron el vuelo anterior y perdí este. Un desastre de atención"
Desventajas: "Cancelaron el vuelo 15 minutos antes de embarcar. 2 horas para rebooking. 2 horas para que enviaran un autobus para llevarnos a un hotel. 2 horas esperando en el bus. Decidí quedarme en el aerpuerto esperando el nuevo vielo ( 6 HORAS). NUNCA MAS CON TURKISH AIRLINES"
Ventajas: "Trato excelente, buen servicio en cada aerolínea. Cubrieron mi alimentación y no tuve retraso alguno. Los 3 vuelos conectaron bien."
Ventajas: "La tripulacin fue amable. Los asientos comodos. El servicio de comida fue bueno!"
Desventajas: "No atrase los vuelos y personal más competentes, mejor preparados y más amables. Hicieron todo lo más lento posible! Una vergüenza"
Ventajas: "La puntualidad"
Ventajas: "La comida, puntualidad, atención del personal"
Desventajas: "Todo estuvo bien"
Ventajas: "El entretenimiento de a bordo"
Desventajas: "Tripulacion poco cordial. Comida mediocre"
Ventajas: "El entretenimiento"
Desventajas: "Las butacas son cada vez más chicas y el espacio entre asientos es una broma"
Ventajas: "Service ,food"
Desventajas: "Boarding take long time"
Ventajas: "Aeronave moderna"
Desventajas: "Falta de comunicación para embarque Demora para embarque Demora para salida del vuelo Desorganización en asignación de asientos de otros pasajeros lo que causó discusiones Tripulación podría hacer resuelto ágilmente para evitar molestos a los demás pasajeros Falta de cordialidad de la tripulación al mediar y buscar resolver el conflicto que ellos mismos generaron Cambiando a una persona de asiento y ocupando el de alquien más que no quería cederlo"
Ventajas: "Me gustó que los espacios de los sillones, están a una distancia prudente del siguiente pasajero, porque hay aviones que están muy pegados."
Desventajas: "Apreciaría recibir en el correo información o recordatorio para el check in"
Ventajas: "Cuando estaba abordando la señorita que chequea los boletos me empezó a preguntar que donde había estado antes que si tenia boleto de vuelta que le enseñara y que yo sepa ella no es de migración me hizo esperar me abordó se último y nunca me entere cual fue el problema es una pésima actitud de la empleada de la aerolínea"
Desventajas: "Deben mejorar el abordaje"
Desventajas: "Mejorar limpieza en las mesas del avión."
Desventajas: "Aún estoy en Estambul esperando 24h a mi vuelo porque perdí mi conexión por el retraso en Buenos Aires"
Ventajas: "El vuelo tuvo que regresar a Buenos Aires por mal tiempo después de 2 horas volando. A pesar de pedir que me desembarcaran en Buenos Aires porque sabía que iba a perder mi conexión en Estambul a colombo no quisieron. Tuve que continuar viaje y ahora estoy esperando 24 h en Estambul al próximo vuelo a colombo. Inaceptable"
Desventajas: "La tripulación es muy brusca, no informan y tratan mal a los pasajeros. La línea aérea no intentó ganar tiempo para facilitar a los pasajeros que pudieran hacer sus conexiones. Horrible"
Ventajas: "Ninguna voluntad de informar ni de apoyar a quienes íbamos a perder nuestra conexión"
Desventajas: "La televisión no funcionaba bien. La opción de comida se terminó rápido y no llegó atrás. El asiento estaba roto y no podía reclinarse. Todo mal"
Ventajas: "Fue largo, poco más de 13hrs pero en general muy bien. Muy satisfecho con Kayak y con Turkish Airlines."
Desventajas: "Smallest leg room I have ever seen"
Ventajas: "Hasta te dan un set personal con medias de descanso, pantuflas y antifaz. Inmejorable"
Desventajas: "Excelente"
Ventajas: "Good comfort, on time and the food was plenty and delicious! Even in a 1 hour flight they gave us lunch!"
Desventajas: "Nothing!"
Ventajas: "Good comfort, on time and the food was plenty and delicious! Even in a 1 hour flight they gave us lunch!"
Desventajas: "Nothing"
Ventajas: "Ok el vuelo"
Desventajas: "Poco espacio para estirar las piernas a comparación de otras aerolíneas"
Ventajas: "The food was good!"
Desventajas: "I wish there was more legs room - 11 hours it iss long time to stay in one place"
Ventajas: "Overall the experience was good. Cabin crew helpful."
Desventajas: "while going to US from Mumbai -Wheelchair service at Istanbul was found unsatisfactory. The attendanct was unfriendly adamant and rude. overall the wheel chair persons were neglected by the airlines (even at Boston ) but the cabin crew took care of all wheel chair persons."
Desventajas: "I was in the middle seat next to a very big man. His belly and arm was spilling over to my seat. I could not even pull out my food tray from inside the arm rest. Had to eat with my food on my lap. Throughout the long flight his arm on my side and his elbow was hurting me."
Ventajas: "Generally efficient and comfortable."
Desventajas: "Leg room seemed a bit tight and the food didn't seem fresh."
Ventajas: "Pase al menos por 8 revisiónes de pasaporte y maletas, me tocó un asiento en medio de dos señores, pedí cambio y no me lo dieron, 14 horas terribles pase en ese vuelo"
Ventajas: "Salida a tiempo"
Ventajas: "El servicio salida a tiempo"
Ventajas: "El avión muy bonito y cómodo, la comida muy rica"
Desventajas: "Las azafatas, no eran suficientes y tenía que esperar mucho para que me sirvieran agua y se les olvidaba"
Ventajas: "Cambie de un avión muy grande con pantalla de tv individual a uno más pequeño con lo cual la percepción de comodidad es menor.pero en general bien"
Ventajas: "Muy buena atención y muy puntual...gracias"
Desventajas: "Comida"
Ventajas: "Confortable"
Desventajas: "None"
Ventajas: "Excelente atención"
Desventajas: "El atraso del vuelo, que tuvimos que esperar mucho, primero el vuelo fue cancelado, luego se suponía que salía a las 21 50 y nos toco esperar media hora más en la sala de espera, luego nos subieron al avión y esperar hora y media mas"
Ventajas: "Es de las mejores aerolínea de con las que he viajado"
Ventajas: "I liked the space I had in my seat."
Desventajas: "Being surrounded by 8-10 babies who were consistently crying, being delayed almost an hour, my TV didn't work, and the food was terribly bad more so than usual."
Ventajas: "Atención general"
Desventajas: "Muy poco espacio entre filas."
Ventajas: "Limpieza, atención en general, disponibilidad de bebida/comida durante el vuelo, neceser con efectos personales para vuelo"
Desventajas: "Muy poco espacio entre filas"
Ventajas: "Limpieza, atención en general"
Desventajas: "Muy poco espacio entre filas"
Ventajas: "Todo el servicio en general,la atención,la comida,abordaje,personal calidad Cinco Estrellas"
Ventajas: "Fueron viajes excelentes en tanto al servicio en el avión,como los desempeños de los pilotos y en todo en general!!!!"
Ventajas: "La comida"
Desventajas: "Salió 20 mim tarde y no recuperó. No se entra x manga"
Desventajas: "Turkish Airlines no ofreció ninguna alternativa más que esperar a que se resolviera la situación. Me quede varada en Tibilisi, donde Turkish Airlines canceló el vuelo a Estambul y nunca ofreció alternativa para derivar a otras líneas aéreas. Tuve que salir por tierra a Armenia y de ahí comprar un nuevo billete con Air France por mi cuenta. Kayak siguió mandando mensajes de que el vuelo estaba en horario, y nunca actualizó la información que enviaba en sus alertas, como que no hubiera pasado nada. Incluso en el mapa se veía en ruta el avión cuando nunca había despegado. Tremendo"
Ventajas: "Amazing friendly crew. Spot on entertainment!!!"
Desventajas: "Toilet facilities could have been cleaner"
Desventajas: "Todo muy bien!"
Ventajas: "The crew was nice. Service was excellent."
Desventajas: "The upholstery can be improved."
Desventajas: "La atención del personal de a bordo malísima. Pero malísima mal"
Desventajas: "The toilets were filthy. The tv touch screens didn’t work"
Desventajas: "The chicken was undercooked."
Desventajas: "Old aircraft rickety seats"
Desventajas: "The delay time was too much for no proper reason"
Ventajas: "Way more leg room than I expected. The crew was very nice, the announcements were made in 3 languages, which was nice for the non-Amharic speakers!"
Desventajas: "Boarding in Lomé took a long time, which I believe made us a little later at the airport. Not sure if that is something fixable or not"
Ventajas: "Nice crew. Smooth flight :)"
Ventajas: "Excellent service and on time performance."
Ventajas: "The staff"
Desventajas: "We were delayed for extremely long"
Ventajas: "The staff was very helpful and friendly. They provided a hotel, meals, and transportation on a long layover."
Desventajas: "Transportation from the aircraft to terminals."
Ventajas: "luggage take time to receive , over 1 h"
Desventajas: "luggage tale long time to receive"
Ventajas: "Conexion"
Desventajas: "Delayed"
Ventajas: "On time. Service and culture"
Desventajas: "N/A"
Ventajas: "Very comfortable airline with enough leg room.The crew were very professional and nice."
Desventajas: "2 separate incidents. One, a fight between passengers at ththe check in desk that spilled over before staff could resolve incident. Then at security, after immigration, no cues. Minimal staff overseeing the process. No organization. Early"
Ventajas: "The aircraft was clean and the food served was cool"
Desventajas: "The turbulent"
Desventajas: "On board attendants not the friendliest Kids food options very limited"
Ventajas: "Good service in the plane"
Desventajas: "In Lomé ground crew are horrible and asking for bribes including the supervisor."
Ventajas: "A"
Desventajas: "The plane was shaking everywhere thought I was gonna die"
Ventajas: "The quality of the planes"
Desventajas: "The food"
Ventajas: "Everything"
Desventajas: "No Wifi at Lome gate. I don't understand why there is no wifi in West African airports."
Ventajas: "Auto-adjusting windows"
Desventajas: "Understaffed. The plane looked and felt old. Food was sub-par."
Ventajas: "Debe mejorar la comida y el entrenamiento"
Ventajas: "Debe mejorar la comida y el entretenimiento"
Desventajas: "The crew kept on supplying 3 passengers with beer and wine, who obviously had too much to drink already and were obnoxiously loud and disturbing the flight."
Ventajas: "crew"
Desventajas: "we were seating 2 hours at the aircraft with no electricity an then they move us to another aircraft and totally we arrived Nairobi more than 3 hours delay"
Ventajas: "The crew members are very friendly, always smiling and attentive."
Desventajas: "The entertainment system needs an upgrade. Touch screens unresponsive."
Desventajas: "Bad plane flight was cancelled. Horrible experience."
Ventajas: "The staff where so dedicated. The food was very real and crunchy. Go for the beef instead of chicken. I had both. Was a ten hr flight."
Desventajas: "The fact that they write your card details carelessly on a pierce of paper when making an inflight purchase. Should be swipe and all done. No need writing those sensitive data down."
Ventajas: "The flight service"
Desventajas: "The food was good"
Ventajas: "all"
Desventajas: "none"
Desventajas: "Delayed without explanation or heads up"
Ventajas: "evry thing"
Desventajas: "no thing"
Ventajas: "La comida de ida buena, el avión mejor que Lufthansa. Faltaría que te avisaran qué documentos has de rellenar al llegar y qué importe se ha de pagar en concepto de Visado"
Desventajas: "La comida de vuelta (beef) malo, todo tendones, debería haber vuelto a pedir pollo. Problemas de recursos aduaneros en Inmigración y obviamente un retraso de salida considerable. Sería recomendable que te avisaran al llegar a Zanzibar que es recomendable al salir de Zanzibar llegar con mínimo 3h de antelación para evitar estrés."
Ventajas: "Good food and drinks"
Desventajas: "No entertainment"
Desventajas: "Crew was not friendly and seemed to ignore my requests. Seat was not comfortable. Food was okay."
Ventajas: "Everything including crew members ."
Ventajas: "Every thing include the crew members ."
Desventajas: "The flight was good"
Ventajas: "Staff was friendly. Airplane was clean, new and well maintained"
Desventajas: "The airport was disorganized. the boarding process was chaotic to say the least."
Ventajas: "Comfort"
Desventajas: "Comfort"
Ventajas: "The crew were all very friendly and welcoming."
Desventajas: "The food options need to be more varied."
Ventajas: "Impressive crew attendants and courteous ."
Desventajas: "Maybe landing was not too smooth"
Ventajas: "It's very nice flying with them. I will again fly with them"
Desventajas: "- terrible food and no snacks provided - Crew was inattentive and did not monitor passengers e.g. standing when seatbelt light is on - bathrooms were rarely cleaned on 18 hour flight - poor air circulation"
Ventajas: "Entertainment, comfort in flight"
Desventajas: "The crew was not too caring, and the food was really below average - same dish for lunch and dinner."