Encuentra vuelos baratos de Europa a Maryland

Ventajas: "Crew was generally nice and caring."
Desventajas: "Of course coach seat was not super comfortable. And speaker and screen at my seat did not work."

Desventajas: "There was a medical issue and Virgin Atlantic refused to accept the ticket code - for any price - toward a new ticket. I paid for a new ticket and took another airline."

Ventajas: "Crew was attentive."
Desventajas: "Tiny, uncomfortable seats with warn cushions."

Desventajas: "My tv screen could not show the movies"

Ventajas: "Good collection of movies"
Desventajas: "To pay for luggage for international flights while on their website it says i dont have to pay if im going to South Africa. The food was not so great."

Ventajas: "Nothing"
Desventajas: "Arrived 1:10 min begore departure. Customer service reps quoted me with No Show. When asked they have no courtesy to answer. Both the rep over the phone and the rep at the airport were horrible. Did I say I was traveling business class? You could imagine the economy"

Ventajas: "Legroom, lovely staff and all round good flight"

Ventajas: "Staff were excellent and very friendly, service was great, and the entertainment on board was very good."
Desventajas: "We were waiting in our seats for about an hour before take off due to a need to de-ice the plane due to snowy weather. I think everyone would have been more comfortable in the waiting area while this happened, or at least given the option to do so."

Ventajas: "Nothing"
Desventajas: "I had to run for almost 2 miles every time I had to change the flight. On the way to India they lost my one bag, and on the way back to US they lost my both begs."

Ventajas: "The personal care and attention."
Desventajas: "Old movies and few entertainment choices"

Desventajas: "We haven’t possiblyty to check in online. Crew smell was terrible, ladies used some perfume, some people was allergic to it"

Ventajas: "Todo"

Ventajas: "Great Service. Truly enjoyed Economy plus!"

Desventajas: "We were told over the phone that we could bring our kayaks with us to Africa but the airport staff denied not only our kayaks, but also our paddles which were in a standard ski bag. Their excuse was that both the kayaks and paddle bags were 2 inches too long. .. TWO INCHES!!!!!! We had record of the person we talked to and the time and date, but none of that seemed to matter. It caused A HUGE INCONVENIENCE for us since we are in Zambia for 6 weeks without our gear to paddle one of the most challenging rivers in the world... the Zambezi. Now we are constantly trying to acquire the proper equipment with very little success. We run a nonprofit called the Montana Kayak Academy which provides free whitewater instruction to youth between 8 &18 yrs old and we will be sure to tell everyone we know to NOT TRAVEL WITH EITHER VIRGIN ATLANTIC OR BRITISH AIRWAYS.... EVER!!! VERY DISAPPOINTED! !!!!!!!!!!!!!!!!!"

Desventajas: "Seats need more padding"

Ventajas: "Seat Legroom Comfort Food Service Crew ... amazing!!!"
Desventajas: "Price?"

Desventajas: "the seats are not as comfortable as those on new planes"

Ventajas: "The Virgin Atlantic Club was nice. The special security line was a bonus."
Desventajas: "Selection of onboard movies not very good. The crew was not so friendly. Menu could be more varied. The A340 configuration is not so good for Business class. Staring at other people across the aisle is not so nice."

Ventajas: "Every single aspect of this international flight was outstanding from check-in, customer service, the equipment, the meals, in-flight entertainment, etc. There is nothing I could suggest to improve this wonderful experience. Highly recommended!"

Desventajas: "I found the seats on this Virgin Atlantic A340 flight from LHR (London Heathrow) to LAX (Los Angeles), an eleven hour flight, to be unacceptable. The seats were very crowded. I am six feet tall, and was very uncomfortable all during the flight. I could not sit with my knees together. I had to spread my knees to sit comfortably. Holding that position for eleven hours was very uncomfortable. Anyone taller than me would have even more trouble. Also, every seat has a very large box underneath, I presume for the audio/video system. This is a terrible location. There is very little room to stow anything. But much worse, I couldn't straighten my right leg. All-in-all, I found the seat situation totally unacceptable. I will likely never fly Virgin Atlantic again because of this."

Ventajas: "Great food/service/options, nice crew, on-time/early"
Desventajas: "Entertainment system is quite aged, but selections were OK"

Ventajas: "I've been flying with Virgin Atlantic from the states to London on multiple occasions. It's an excellent airline with respectful and attentive cabin crew, food is delicious with variety of choices, comfort is quite good, In addition, I admire the touching gesture of Virgin Atlantic with their support for children around the world. Top class!"
Desventajas: "A bit better options with movies and music in the entertainment department."

Ventajas: "The veg meal - paneer, rice, lentils - was absolutely delicious. In fact, all of the food was great."
Desventajas: "Slight problem with the movie viewing - the screen kept going blank every minute or two throughout, and had to be touched to restart. Only on the films, though; the TV episodes were fine."

Desventajas: "Very uncomfortable seats, food was bad"

Ventajas: "The crew was very good with the passengers and attentive"
Desventajas: "The leg space is very tight, it was very hard to sit specially for longer flights it's not that comfortable"

Ventajas: "the food was decent"
Desventajas: "the crew was rude, the bathrooms were not clean"

Ventajas: "Virgin always provides the best, friendliest, coolest service!"
Desventajas: "The food is pretty low quality, but I understand the logistics constraints of feeding many people in a small space without kitchen facilities! Also the wine choices are superior to other airlines and I look forward to that. I normally plan ahead and bring my own meals whenever traveling by air."

Ventajas: "free wine, good food, and friendly cabin crew? what more could you want? oh, a good variety of entertainment. I watched two documentaries and "The Lobster" a great choice, never would have seen it otherwise."
Desventajas: "The seat cushions are really hard and not very comfortable to sit on for a long flight. If you could get a higher density foam that would be great. my bum was a bit sore/uncomfortable."

Ventajas: "Great service, comfortable and punctual"

Desventajas: "45 minute delay on runway after landing was very very frustrating."

Ventajas: "Very racist !!! I'm black . I didn't get service I paid for , The food was mediocre. The beef was not cooked Or just tasted like it wasn't good. I don't think I'm flying virgin Atlantic again . Bad bad experience from all my flights ."

Ventajas: "The staff was nice. Boarding was quick and easy. Flight left on time and arrived early. Although the entertainment system had many options, going through lists and playing games required a lot of tapping, and in some cases pushing to make the system work. I felt like I had a woodpecker sitting behind me pushing on my head non-stop for over two hours. I was starting to go insane! Besides, it was so loud near the back of the plane that I couldn't hear anything through my cheap headphones."
Desventajas: "We could not eat any of the food. My son, my husband and I do not eat and/or are allergic to gluten, dairy, corn, soy and other food additives - as I mentioned above. Please have an option of food not swimming in sauces or cheeses. Plain organic chicken breast with steamed rice pilaf and steamed carrots would be nice. Maybe some steamed red potatoes and a piece of steak. An organic green apple for dessert. Forget the gluten, dairy, sugar or sauces that ruin a perfectly good ham or chicken and lettuce, tomato wrap! Or a salad swimming in dressing. We need to eat protein, not gluten for breakfast. Why not a hard boiled head!"

Ventajas: "Staff were friendly and flight was clean. Lots of movies to watch."
Desventajas: "The seats gets smaller each year. For a seven hour flight, the seats are very uncomfortable, no space to move. The flight with the hand held remote control TV had poor visual quality. It was hard to watch movies with dark background."

Ventajas: "More leg room space in the economy space"
Desventajas: "I'm over 6 feet tall so the seat in the economy class I felt really uncomfortable."

Ventajas: "Friendly service. Safe, on time flight."
Desventajas: "Chicken lunch was just so-so."

Ventajas: "Nothing"
Desventajas: "The food I had food poisoning"

Ventajas: "Everything was great though navigating through the inflight entertainment could have been easier..."

Ventajas: "Seems like they are always bringing you something. Very friendly. Great entertainment to choose from. Plenty of leg room even for a tall person like myself (at least compared to other airlines)."

Ventajas: "Flight D001 (Delta / Virgin, LHR to JFK) Staff were terrific. The food was the best I've had so far (and I fly a lot!) The choice of entertainment was varied and excellent. Flight was smooth and captain was very communicative."
Desventajas: "Chair kept snapping back to position from recline (33E). Man behind me kept banging on the screen behind my head Inspite of announcement not to do do from cabin crew. If they could catch ppl doing that and say something that would be great :-) (although I realize if course the this isn't their fault.)"

Ventajas: "Good service, comfortable seats and quick flight, great combination for a long trip."

Ventajas: "Food, crew, entertainment, captain announcements."

Ventajas: "Excellent in all aspects, to and fro."

Ventajas: "Na"
Desventajas: "Na"

Ventajas: "I am a disables person who can not walk more that a few feet without assistance. I was helped all the way to my seat which was great. The Terminal employees were very helpful"
Desventajas: "The food was burn on to the bottom of the dishes and to hard to eat. The crew spent most of the time in the galley and only came out to serve the food."

Ventajas: "New plane. Much more legroom. Entertainment screen much nicer"
Desventajas: "Entertainment screen did not adjust, could not view properly with"

Ventajas: "Enjoyed the entertainment options. Always good."

Ventajas: "Professional crew, on time departure and arrival"
Desventajas: "Very cramped seating, almost uncomfortable"

Ventajas: "I loved flying with Virgin. Everything was fast and efficient. All the staff were warm and friendly. The plane was spacious without the feeling of claustrophobia which can sometimes be experienced."
Desventajas: "7.30hrs next to a kicking, screaming and throwing everything 2 year old child. Virgin let themselves down when there were multiple opportunities to provide alternative seating arrangements."

Ventajas: "This was my first experience with Virgin Atlantic, and I was highly satisfied. I really appreciated the large selection of movies and TV shows, and the option of vegetarian and vegan meals (nothing fancy, but solid for airline food)."

Ventajas: "Los asientos no son cómodos"

Ventajas: "Llegó a la hora estimada"

Desventajas: "Me dejan sin palabras es una mala malicima experiencia con esta aerolínea quise cancelar mi vuelo y nadie se hizo responsable ni no tienen ningún numero de teléfono donde comunicarce el cliente que pena"

Ventajas: "Excelente trato, la mejor línea aérea"
Desventajas: "Excelente"

Ventajas: "The crew was good, and the airline tried to make our wait in the airport as comfortable as possible."
Desventajas: "The four-hour delay was really hard. Since it was in DC, I don't know why it took so long to get another plane."

Desventajas: "Nothing"

Desventajas: "Dar almohadas"

Ventajas: "Muy buen servicio"
Desventajas: "La comida"

Ventajas: "Food on long legs was excellent."
Desventajas: "Delayed in Atlanta. What’s new?"

Ventajas: "todos muy amables"

Ventajas: "Lo rápido k viaje y el excelente servicio gracias"

Ventajas: "Crew was amazing."

Desventajas: "Took forever to wait in line to board this relatively small plane."

Ventajas: "Nada"
Desventajas: "Tener un piloto para el vuelo"

Ventajas: "Todo, especialmente el entretenimiento"
Desventajas: "La comida, muy floja"

Ventajas: "Entertainment was good and there was a choice of food."
Desventajas: "The crew sucked."

Ventajas: "El personal muy amable y a pesar de que se retraso el vuelo todos mantuvieron la calma y lo manejaron muy bien. El asiento no está mal, es cómodo."

Ventajas: "No me gusto nada. El vuelo se retrasó. Perdimos la conexión. Nos dieron abordaje en Aeroméxico y Aeroméxico no nos dejó subir. Nadie se hacía responsable. Terrible todo. Un vuelo que salía a las 11 am de las vegas y llegaba a las 7 a México se convirtió hasta la una de la mañana. Terrible trato de"
Desventajas: "Todo"

Desventajas: "The flight was delayed over two hours"

Ventajas: "Tripulación buena .."
Desventajas: "Me cancelaron como 5 veces mi vuelo de JFK a Buffalo Nueva York... pase más de dos noches esperando en el aeropuerto y no me quisieron proporcionar una habitación de algún hotel o algo para por lo menos tomar un baño..."

Ventajas: "La atención del personal"
Desventajas: "Todo wstuv6muy b Todos los servicios fueron excelente,"

Ventajas: "Muy puntual"
Desventajas: "En tierra en NY, muevan más autobuses."

Ventajas: "Buena atención, asiento normal."
Desventajas: "Incluir un refrigerio durante el vuelo"

Ventajas: "La tripulación muy bien."
Desventajas: "El personal del aeropuerto pésimo, te hablan de la peor manera. El vuelo de Atlanta a Costa Rica se canceló y simplemente dijeron mañana sale a las 7am y no hay hotel ni cena, tratan a los turistas como perros."

Ventajas: "Information communicated about delays."
Desventajas: "- more communication (any!) about bag status when landed - flight delay due to too many/too heavy baggage. Long delay was said to be due to making sure our baggage would accompany destination. Upon arrival, bag was left in NYC but this wasn't communicated. No info on bag status at airport or via ema"

Desventajas: "First class seats were too close together. It was very difficult to get out of you seat into the aisle. Food was not what it should have been for 1st class There was no wall between 1st class and coach giving little privacy when I worked my laptop. it was in direct view of the middle seat in coach"

Ventajas: "Ante los problemas dieron respiesta"
Desventajas: "Nada"

Ventajas: "Buen espacio entre filas de asientos Muy amable el personal"
Desventajas: "Hacer que la gente que viaja no sea sucia y desprolija y no permitirle poner los zapatos sobre los asientos"

Desventajas: "Todo perfecto"

Desventajas: "Por poco pierdo la conexión."

Ventajas: "Very good"
Desventajas: "Seat assignments should have be provided at check in."

Desventajas: "Muy costoso el precio del equipaje. Casi 500$ por 2 maletas. El costo del vuelo a Madrid."

Ventajas: "La tripulación es la mejor."
Desventajas: "Todo muy bien"

Ventajas: "El vuelo fue de delta pero estaba operado por Aeroméxico. El personal de ambas líneas muy grosero. En especial una señorita de Aeroméxico llamada Yadira Díaz que tenía un distintivo de entrevistador literalmente me dijo que le hiciera como quisiera que ella no me iba a atender."
Desventajas: "Ambas aerolíneas (Delta y Aeroméxico) tienen que capacitar a su personal"

Ventajas: "Tripulación Excelente atención."

Ventajas: "La tripulacion bien. El espacio reducido."
Desventajas: "Mal señalizado el abordaje en ezeiza, teniendo pantallas que todos podemos mirar, en lugar de anunciar por las mismas el orden de ingreso, no, andaban con cartelitos de carton que apenas se veían y una señora diciendo donde era cada fila, un desastre."

Ventajas: "The crew was dealing with NOVA/DC residents"

Ventajas: "great flight attendant"

Desventajas: "Healthier snacks instead of just candy and cookies... an apple for example would be great."

Ventajas: "Coming from Europe Alitalia and Delta did an EXCELLENT job at assisting the passengers get rid of their luggage just as soon as we were done going through customs... I don't usually fly on this route, but I thought it was perfect. Transfer between Delta terminal was a breeze too..."
Desventajas: "I usually don't fly from JFK. The food court was expensive (18 dollars base price from a burger seems a high even for an airport. I don't fly from NY normally - so maybe I need to tune my expectation for the locale, and it may have NOTHING to do with the airline company."

Ventajas: "Zee was our flight attendant and she was absolutely wonderful. Personable, attentive, and she made sure each and every person on the plane was comfortable and happy, going so far as to move solo passengers to empty rows so they could have more space. I wish she could be on every flight I take."

Desventajas: "Crew could have proactively provided more water. I was really thirsty mid-flight and had to stand up and ask for water myself."

Ventajas: "Crew superb"
Desventajas: "Better food at a homeless shelter..ugh.."

Desventajas: "Boarding the plane was a hassle as well as delays to Clean up and fix seat belts. Very u coordinated crew as well no one paying attention to what one was doing."

Desventajas: "No es lo que compré. Asientos pesadísimos uno del otro, casi sin espacio para piernas. Cuberteria y platería de plástico, nunca entregaron los accesorios Tumi, las mantas NO son las anunciadas. En fin, un engaño."

Ventajas: "The service is very good from the beginning. The flight attendant is very caring thanks so much."

Ventajas: "The crew was nice, helpful abd friendly. Very seemed glad to serve us."
Desventajas: "The seats were so close that we could not sleep. You couldnt put your head back or down on table even with pillows. Will not fly Delta again on long flights."

Ventajas: "El servicio a bordo es excelente y los agentes en sala siempre estuvieron pendientes de mis necesidades. Me permitieron abordar antes ya que tengo una cirugía reciente."
Desventajas: "Nada."

Ventajas: "Rapidez del viaje y profesionalidad de los pilotos"
Desventajas: "Las opciones de comida"

Ventajas: "Todo"

Desventajas: "Todo muy bien"

Desventajas: "A controlar las personas en cuánto al ruido porque puede ser molesto ya qué el viaje es un poco largo y la comida no es sana siempre dan lo mismo"

Ventajas: "La tripulación era genial. Se me perdió un artefacto y uno de los sobrecargos hizo lo imposible por ayudarme...y lo encontramos. Siempre estaré agradecida! Ofrecían botellas de agua a menudo. Muy bien"
Desventajas: "La comida (pasta) no tenía nada de sabor y mucha grasa. No fue nada agradable."

Ventajas: "Todo fue excelente"
Desventajas: "En realidad no lo sé, el viaje fue muy bueno"

Desventajas: "El "sandwich" de siempre, literalmente."

Ventajas: "Pude hacer el UpGrade a una categoría superior un rato antes de la partida del Vuelo."
Desventajas: "El menu de la cena"

Ventajas: "La responsabilidad en los horarios de partida."
Desventajas: "La tripulación solo habla idioma alemán o Ingles. Se podría capacitar al personal en idioma español también."

Ventajas: "Puntualidad"
Desventajas: "El snack"

Ventajas: "La comida es buena y dan varios snacks"
Desventajas: "Pague el servicio de internet dentro del avión y nunca funcionó, a pesar de que intentaron ayudarme"

Ventajas: "La atencion del personal"
Desventajas: "Al hacer el check in, la forma de distribución de la página es diferente a la del avien en que nos enviaron y me dieron otros asientos diferentes de como los había solicitado"

Desventajas: "El andar hasta llegar a la nave"

Ventajas: "La amabilidad de la gente a bordo. Mi pantalla no funcionaba y la reiniciaron la cantidad de veces que fue necesario"

Ventajas: "Son mil veces mejores que united"
Desventajas: "Su comunicación en cabina"

Ventajas: "United es pésimo. No lo vuelvo a usar"
Desventajas: "United no tiene procesos y. nos tuvieron con el Vuelo atrasado. Cambiando puertas y el avión lo cambiaron. Luego el Siguiente nos regredaron a media hora de vuelo. Finalmente nos mandaron a un hotel. Al día siguiente el vuelo salió atrasado y hubo nuevamente incertidumbre con las puertas de salida"

Ventajas: "nada"
Desventajas: "todo"

Ventajas: "Me encanta el aeropuerto de Munich , de oos mejores del mundo"

Ventajas: "all ok"
Desventajas: "all ok"

Desventajas: "todo muy bien excelente servicio!!"

Desventajas: "Funcionamiento muy lento del programa de entretenimiento a bordo."

Ventajas: "La calidad de los dulces"

Ventajas: "Hay que mejorar los asientos para el área económica en estos largos viajes...el resto excelente"

Ventajas: "El entretenimiento de la aeronave"
Desventajas: "No todo el personal es cálido"

Ventajas: "Me gustó que es una aerolínea que pone atención a los detalles, que trata a sus pasajeros con mucho respeto sin importar su procedencia. Por lo tanto es una aerolínea en la que se puede confiar. El personal siempre es muy amable y presto a colaborar."
Desventajas: "Se puede mejorar un poco el Menu :) tal vez variar lo un poco y el café."

Ventajas: "Tardó un poco en salir, no me gustó que el avión hacia demasiado ruido"

Ventajas: "era un avión muy pequeño, no se podía esperar mucha comodidad y era un vuelo corto, no hay mucho que decir"

Ventajas: "como no iba lleno el vuelo pude irme muy cómodamente y descansar, la comida fue muy buena, excelente atención de los sobre cargos"
Desventajas: "el abordaje fue un relajo, no había mucho orden"

Desventajas: "La comida."

Ventajas: "La atención de la tripulación"
Desventajas: "La comodidad de los asientos, era difícil poder dormir."

Ventajas: "Buena calidad del aeropuerto, avión, trato y personal."

Ventajas: "Not much compared to Lufthansa from AID to Munich."
Desventajas: "Old plane, old movies, service was mediocre"

Desventajas: "Muy corta transferencia entre el vuelo Mexico - Munich y el vuelo Munich ademas de que el vuelo Mexico - Munich salio con 20 minutos de retraso, el personal de lufthansa no me ayudo a facilitar mi movimiento a traves del aeropuerto."

Ventajas: "Llegamos a tiempo"
Desventajas: "Hubo bastante lío por overbooking"

Ventajas: "La seguridad hacia el personal y a los pasajeros, que me asegura la calidad"
Desventajas: "Que, dado que me reprogramaron el viaje por otra empresa, mi valija no fue cargada a ese avión. La estoy esperando"

Ventajas: "Embarque muy rápido, todo en hora y vuelo muy tranquilo"

Ventajas: "El vuelo fue muy calmado, excelente atención"
Desventajas: "Por ser alto el espacio de las sillas dificulta la comodidad en un viaje"

Ventajas: "Los pilotos son excelentes no se sienten cuando despegan y aterrizan"
Desventajas: "La demora que tuvimos como tampoco la comida. No tiene entretenimiento el vuelo."

Ventajas: "Very punctual, very good price-quality relation flights."
Desventajas: "Why is there an entertainment section? In this case the airplanes didn't have anything other than a magazine. But it's ok though, the flights are fairly short for any movies"

Ventajas: "personal muy profesional"

Ventajas: "Una vez más Lufthansa demuestra ser la apuesta segura."

Ventajas: "Todo bien, los asientos, muy cómodos para lo que es habitual"

Desventajas: "Salimos con 40 minutos de retraso...."

Ventajas: "El vuelo, aunque con unos minutos de retraso, pero bien"
Desventajas: "El picoteo que dan es demasiado salado así como picante"

Ventajas: "De nuevo el vuelo, aunque con unos minutos de retraso, bien"
Desventajas: "El picoteo que dan es demasiado salado así como picante"

Ventajas: "Todo fue bien, horario cumplido, embarque correcto"
Desventajas: "Los asientos deberían de poder reclinarse algo más"

Ventajas: "Trato amable y constantemente ofrecen bebidas."
Desventajas: "Son tan light con las bebidas que el tipo de al lado seguía pidiendo alcohol y no le ponían un alto, era muy imprudente, molestaba a los pasajeros de al lado y de adelante. Creo que ahí las sobrecargos debieron ponerle un alto en lugar de seguir sirviendole."

Ventajas: "cena, bisiness"
Desventajas: "A few things maybe because it was my first trip in your airline and business"

Ventajas: "Great service across the board! Wonderful, experienced staff!"
Desventajas: "Seat space was inadequate. My shoulders are 4 inches wider than the seat space including both shared arm rests."

Ventajas: "Seats were comfortable and crew super friendly"
Desventajas: "Choice of food and entertainment could have been better"

Ventajas: "I upgraded to the premium food package for a small price. It was delicious and filling."
Desventajas: "The quality of the sound from the earphones was not very good so that made the movies less enjoyable."

Ventajas: "everything was good."
Desventajas: "It was no choices with meal because everybody took the chicken. Food can be better. Stuff can be more cheerful..."

Ventajas: "Food was quite good, and they were great about continually offering beverages throughout the flight."

Ventajas: "The flight attendants were quite personable and engaged."

Ventajas: "Nice flight attendants,"
Desventajas: "Timeliness"

Desventajas: "Mucho calor, mejorar el aire acondicionado al abordar"

Ventajas: "Friendly crew with a wide range of entertainment options"
Desventajas: "Smoother boarding. Was great once on board."

Desventajas: "Food terrible"

Ventajas: "La puntualidad"
Desventajas: "No habia ningún entretenimiento"

Ventajas: "Service was outstanding!"

Ventajas: "Luggage came extremely quickly"
Desventajas: "We upgraded to business and paid way more than the flight over and the service was much worse. Food wasn’t as good and not nearly as much."

Ventajas: "Seats more comfortable."
Desventajas: "Flight left late. Unboarding took a long time. Didn't hold connecting flight, missed it. Now on 5 hr wait and may miss airport transit."

Ventajas: "El muchacho se nos hizo el checking fue sumamente amable."

Desventajas: "Paid 1,000$ and we got a standby ticket. How is this possible? Will not book through Kayak again."

Ventajas: "Servicio de azafatas y limpieza del avion"
Desventajas: "Aterrizaje del piloto"

Ventajas: "Puntualidad"

Ventajas: "Nothing so far"
Desventajas: "Our luggage did not make it in a 2nd flight. We had to fill out many many many oaoers st Odessa airport It took 1,5 hours & our ride to hotel did not wait for us & left. Some other taxi driver gave ya a ride & charged ys $50 rather than $20 that ya the cost of our reserved ride. When we got to our hotel, we had to pay $20 for the transfer to hotel even though he left. Now we have no toothbrush or any change of clothes & hopefully we will get our luggage tomorrow after 2pm"

Ventajas: "The cabin and gate crew provided a very friendly atmosphere. At the gate, the staff were very efficient in getting passengers on board despite the 20-30 minute delay. During the flight, attendants did a good job making sure meals were on time and drinks were offered often."
Desventajas: "Since the plane clearly came from another destination, the cleaning crew at Vienna International Airport could have taken some more time to vacuum the floor and wipe down the surfaces in the passenger cabin of the aircraft."

Ventajas: "Love the 767 seating layout with 2-3-2 seating. My hubby and I got 2 by the window/aisle. I like having 2 aisles for walking around. Pasta meal was much more tasty than the chicken meal."
Desventajas: "No free wi-fi. But, that wasn't a big deal. Just seemed unusual. If they did have it, they didn't let you know about it."

Ventajas: "I watched three good movies during the flight to London. I enjoyed them."
Desventajas: "Nothing particular."

Ventajas: "Safety, timeliness, friendliness of staff"
Desventajas: "Entertainment is outdated"

Ventajas: "Everything was at the good level. Professional people to work with."
Desventajas: "Not enough room for overhead bags. Had to put mine in the front of the plane while I sat at the back of the plane. What I really didn't like is that I called Kayak to include my Global Entry number on my boarding pass. They said it would be there and when I printed it, it wasn't. So coming back into the states and thru customs took waaay longer than it should have with those chaotic and ridiculously long lines. I didn't bring my Global Pass card with me and will from now on!"

Ventajas: "The economy seats had as much leg room as the Premium Economy seats on Luthansa, so the comfort over a long flight was better than I expected."
Desventajas: "The charge for checking a 2nd bag was $100 which I thought was much too high. Food was average and not enough given that we were on the plane for over 10 hours."

Ventajas: "Boarding on time and quick"
Desventajas: "Food and entertainment choices"

Desventajas: "We sat on the tarmac for 2 hours because a crew member did not have the proper paperwork. This is incompetence. The trip was long enough w/o adding another two hours due to poor planning. This was completely preventable."

Ventajas: "The pilots are very skilled and keeps you informed about every single “bump” during the flight. Flight attendents are very nice, pleasant, polite and helpful."

Ventajas: "la comodidad del avión y su puntualidad fueron excelentes"
Desventajas: "No había nada de entretenimiento abordo"

Desventajas: "Flight was late"

Ventajas: "Leg room, kind staff in the airplane"
Desventajas: "Staff at service desk -unprofessionalism, never on time. Charged 3 times for infant ticket because of computer errors but lack of human factor explaining why, just completely horrible explanations."

Ventajas: "I like that flight boarding was quick and in time.it was a short flight My name is Hispary."

Ventajas: "Service was great and the flight on time."

Ventajas: "The crew was friendly and attentive. Food was good and the boarding was efficient."
Desventajas: "I was generally pleased with the value and qulity received."

Ventajas: "Great crew, efficient boarding, on time"
Desventajas: "No entertainment, plane seemed a bit old as it made weird noises at certain altitudes"

Ventajas: "This time it seems I had a little bit more leg room. Which makes a big difference!"

Desventajas: "5 hour delay. One staff member said there would be a delay, the second said there was no delay and after a couple hours the delay was confirmed. I was told the flight was full without the attendant even checking, flight was actually not even close to full. Nobody wanted to help and do their job, they just want to send you on your way."

Ventajas: "Flight was cancelled. Waited over two hours to be rebooked. Nothing was offer. Special meals was not available for a flight that is over 9 hours. No other food was available."

Ventajas: "Excellent crew and service!"

Ventajas: "Food, wine, crew, physical comfort were outstanding. Excellent overall! Austrian continues to abide by the highest standards. After 14 years it still is one of our two favorite airlines in the world."
Desventajas: "Boarding was chaotic, cramped. Passengers kept lining up only to be sent back to the end of the line after documents were checked three separate times. Only first class passengers were allowed at the gate. Chaotic and frustrating. Not what one would expect of Austrian efficiency!"

Ventajas: "The B-767 is far superior to the B-777 in comfort; it is not so horribly crowded."
Desventajas: "Austrian check-in at VIE was a disaster. None of the machines could read my passport; and when you entered the data by alternative methods it STILL required a machine to read the passport--which it exactly what they were unable to do. Thus, it was a circular Catch 22. I went through six different lady agents working my way through the system, until they finally took my bag and let me go. They themselves said it was new to them and they did not fully grasp how it worked and they did not know why it did not accept me. SOFTWARE PEOPLE BACK TO THE DRAWING BOARD."

Desventajas: "Not a lot of legroom and they should have provided an additional snack during the flight. Did not like that in order to select a seat prior to the check in period I had to pay for the selection."

Ventajas: "It was pleasant all around"

Ventajas: "The crew worked so hard and were always ready to do more for any problem that arose, be it, mothers with babies, the elderly and infirm, the less than gracious occasional passenger, or younger children. The entertaining things on the individual screens also helped make the long periods of sitting more manageable for young and old."
Desventajas: "I didn't like how the passengers in general, left the cabin of the plane in such a mess! The crew came through several times for refuse, so I couldn't understand. Leaving pillows and blankets should be the only thing to clear out. Maybe a note on the TV screen could say, "a tidy plane helps flights be on time :-)""

Desventajas: "We were stuck on the ground at London for what seems like ages."

Desventajas: "My row was bypassed a couple of times for food/beverage service even though we were wide awake and looking expectantly at the flight attendant. Sometimes she asked me if I wanted a drink or something and as I was answering she looked away and moved on. I couldn't believe it. Then after pressing the service button and waiting a long time for her to return, she acted like it was a huge inconvenience."

Ventajas: "Not at all a comfortable experience, but I suppose it served its purpose."
Desventajas: "Seats in economy class are way too crowded, plane was too warm and air was stale (and had an odd odor). Choices of dinner selections ran out quickly, and serving any type of curry (the only option left) on an 8 hour flight is a very questionable choice.... Staff gave some people the full can of drinks, while others only a half glass. Also, even though there was not much turbulence throughout the flight, the plane was still VERY shaky for the majority of the time in the air. Not very comforting for those who are not frequent flyers. In the future, I plan to stick with British Airlines."

Ventajas: "Very professional and friendly. The food was delicious and really appreciated the extra rolls!! Seats were very comfortable."
Desventajas: "The entertainment selection for adults was very good (really liked the documentary section and Asian movie offering). However they need more films or programs for ages 2-10 .... There is a section for family and kids but almost all of the movies are more appropriate for ages 9 and up."

Ventajas: "Reasonably on time. Food and service were passable."
Desventajas: "Very old plane, the entertainment system was awful. Wifi did not work at all."

Ventajas: "I liked the service and the polite staff. Timelyness also we liked.I will use united again."

Ventajas: "The flight was quick, food good, crew friendly. we landet earlier than expected."
Desventajas: "This was an older plane and even I paid for economy plus, there was no outlet, no on ddemand movies and the seat was not as comfortable as in a newer plane. Very little space in the overhead departments, even for carry on luggage."

Ventajas: "Everything was fine — but every bit of this flight was managed by United — the aircraft, the crew, the check-in desk — never encountered anything related to Austrian Air the whole time."

Ventajas: "We liked that the boarding process seemed to have been streamlined and organized from other flights (this was a UNITED flight which we flew through Austrian Airlines). It was efficiently done. We thought the selection of movies to watch were terrific. So glad to have caught up on several I had wanted to see. Considering we had a 3 hour delay, I got to catch up on ALL the movies I wanted to watch!"
Desventajas: "The plane was delayed just over 3 hours by a mechanical problem with the radar. We taxied to a remote gate while they tried to fix it. Original estimates were an hour, but it ended up being 3 hours. We stayed onboard which was probably best in this case - but having been trapped by United on a flight many years ago from 4 pm until midnight with 3 small children and then told to come back at 7 am the next day - I am very wary of the airline now and actually drive from Washington to Chicago as we could have done that in the time they trapped us! This flight was practically empty however, so unlike many transatlantic flights, we could spread out and were more comfortable than usual. So that was lucky for United otherwise my scores might have been a LOT worse! Also, we hadn't eaten, figuring that we would eat dinner on the flight. So after 3 hours we were a bit peckish! The crew came around with a cookie and water. Really think that might have been a little more especially considering the flight had so few passengers. So we arrived back in DC just about 10 pm and, after clearing customs and getting bags, were home to Arlington about midnight - 5 am our time! Given the conditions and circumstances, the crew did a good job. I would like to think that Austrian Airlines would have some input with United. The outbound daytime flight from Washington to London had been simply terrific with a wonderful crew - new to the route I think. They gave as pointers as to what we were seeing out the window, which we always appreciate. Just as my daughter wondered what we were seeing out the window, the captain would tell us. So in short, the outbound flight was in a different league to the return flight. But that's down to United and not Austrian Airlines. And these things happen and I'm glad we didn't have to change planes or make other plans."

Ventajas: "The flight, service, entertainment and food were excellent"
Desventajas: "The boarding process was disorganized, could not tell which line to get in, waited in lines that we did not need to."

Ventajas: "El vuelo se retrasó mas de una hora y aterrizamos 50 min antes de nuestro vuelo de conexión. La tripulación no nos dejó desembarcar los primeros y tuvimos que esperar a que 38 filas competas de 8 personas desembarcaran, por lo que perdimos el velo"
Desventajas: "formar correctamente a la tripualción para minimizar los problemas que causan los retrasos"

Ventajas: "The crew were great! The seats are not that comfortable, it happened that I had 3 seats raw for myself but the armrests were not going up so I could not utilize them and lie down to sleep."

Ventajas: "This Transavia Airlines is not good at all."
Desventajas: "Many things cheaper does mean better."

Ventajas: "Desde la comida hasta los asientos. Todo buenisimo"
Desventajas: "Mejorar las peliculas, un poco antiguas"

Ventajas: "La tripulación muy gentil"
Desventajas: "Nada"

Ventajas: "el vuelo se ha cancelado y no nos han dado explicaciones"

Desventajas: "Keep the temperature at a more reasonable level. Blankets + two layers of clothing was definitely not enough."

Ventajas: "Tripulación amable Buen servicio"
Desventajas: "Avion incomodo Sin conexiones para cargar telefono Sin entretención abordo"

Ventajas: "Todo"
Desventajas: "Hubiera preferido viajar en 788 dream liner. Son mas silenciosos y aire menos seco"

Desventajas: "No todas las películas tienen subtítulos."

Ventajas: "La tripulación"
Desventajas: "No sé"

Ventajas: "Todo"
Desventajas: "No sé"

Desventajas: "Delay due to strike"

Ventajas: "Food was great, enjoyed watching videos, staff very profession and friendly."
Desventajas: "Boarding was delayed and prolonged My Baggage was not transferred and was not available when I arrived in Dulles."

Desventajas: "Flight got cancelled"

Ventajas: "very nice crew"
Desventajas: "my bagfage was lost"

Ventajas: "Newer plane, crew was amazing, seats were adjustable"

Desventajas: "KLM crew exceed our expectations"

Desventajas: "I congratulate the KLM crew!"

Ventajas: "La actitud de la tripulación"
Desventajas: "Los asientos muy incomodos y las pantallas del respaldo obsoletas y no se aprecian las imágenes"

Ventajas: "La atención estupenda"
Desventajas: "Los asientos un poco más declinables"

Ventajas: "Muy buena atención de la tripulación"
Desventajas: "Tener más variedad de películas"

Ventajas: "La atención de la tripulación"

Ventajas: "La atención"
Desventajas: "Comida"

Ventajas: "La atención fue muy buena"
Desventajas: "Los asientos y q en vuelos cortos den algún aperitivo o algo de comer o beber"

Ventajas: "La atención"
Desventajas: "Los asientos"

Desventajas: "Late departure. Rush to connect."

Desventajas: "Entertainment"

Ventajas: "La tripulación excelente pero nos mojamos un poco al subir al avión desde el bus."

Ventajas: "Service is awesome. Food is great."
Desventajas: "People with short connection are affected by the 15 to 25 minutes delay."

Desventajas: "There was no wifi on flight"

Desventajas: "Todo bien"

Desventajas: "The plane was very hot"

Ventajas: "Food, entertainment and crew was exceptionally friendly."
Desventajas: "Seats not great for such a long flight."

Ventajas: "el estado general del avión"
Desventajas: "el proceso de webcheckin si hacés web checkIn y no pasás a despachar equipaje, antes de abordar te tienen un rato documentando datos que en realidad uno ya cargó"

Ventajas: "Muy amable la tripulación y la limpieza del avión a pesar de haber subido en una escala"

Ventajas: "Awful"
Desventajas: "Everything"

Ventajas: "muy mala atencion al cliente"

Ventajas: "Economy comfort was very nice, food decent, plenty of toilets to avoid overcrowding, and good entertainment selection."

Ventajas: "La comodidad, comida y variedad de peliculas!"

Ventajas: "Crew was in a festive mood, the meal was unexpectedly delicious"
Desventajas: "Seats ok, but could be more comfy"

Ventajas: "KLM perfecto todo muchas gracias"
Desventajas: "Pegasus retrasó su vuelo en stambul y tuve que realizar todo el procedimiento nuevamente"

Ventajas: "El crew abordo es algo frío pero siempre es muy cordial y responsable. Fue un vuelo a tiempo y rápido, pude llegar a mi conexión sin problema. Pedí menú vegetariano y lo cumplieron a la perfección."
Desventajas: "En Kayak habia pagado un extra para elegir asiento, pero no me lo reservaron a la hora de hace rato check in online, les recomiendo que no lo paguen y hagan check in las 30 hrs antes señaladas y elijan lugar o paguen el extra directo en la página de KLM."

Ventajas: "Amabilidad personal vuelo. Amplitud asientos."
Desventajas: "Perdimos la conexión por un retraso en el vuelo y tuvimos que hscer cola durante horas para cambiar el vuelo y tuvimos que budcarnos el hotel por nuestra cuenta. Fatal servicio de klm en schipool."

Ventajas: "Last year I flew Lufthansa which was my worst experience flying ever. I thought the new standard was so low I would never fly to Europe again. I had heard KLM was good but I felt this was as good as could be expected actually much better. The food was even good."
Desventajas: "I would have to dream something up."

Ventajas: "NOTHING"
Desventajas: "Having to change my seat to accommodate a rude belligerent passenger, who had taken my seat, refused to move until spoken to by steward. She then made my flight a nightmare, until I let her sit in my aisle seat. Even then she was not satisfied, she abused me the whole flight damaged the screen so I could not use it until the steward fixed it. Demanded that I except any and all alcohol to give to her to drink. When I am tea total she then continued to abuse me. I asked the steward to move me he just shrugged his shoulders and said there was nowhere else. This is definitely my the worst flight I have experienced."

Ventajas: "Crew was very friendly. Nice that wine was served without charge."
Desventajas: "Announcements from the cockpit were hard to hear. Food has been better in past."

Desventajas: "Check in at Berlin was extremly slow. Staff was very unprofessional and not very friendly."

Ventajas: "Crew was awesome"
Desventajas: "."

Ventajas: "Staff very pleasant"
Desventajas: "Evening snack was not the greatest breakfast was pretty food"