United es una aerolínea con muy mala comida
ANA es una aerolínea con buen servicio
Auxiliares de vuelo respetuosas y atentas
Ventajas: "Almost everything"
Desventajas: "Slightly delayed"
Ventajas: "Crews were friendly and helpful. I never had economy seat that goes as flat as theirs. I liked the safety instruction video."
Desventajas: "They seemed to run out of food options quickly. Wasn't a problem for me. But, they should know better."
Desventajas: "The boarding was substantially late. There could have been better communication about the delay. However, the plane still landed on time and the flight was quite comfortable"
Ventajas: "Buena aerolinea"
Desventajas: "Que hable ingles bien el personal"
Ventajas: "Abordaje"
Desventajas: "Comida"
Desventajas: "Siting at exit row gave more legroom thus more comfortable and more sleep. Disadvantage is that apurar must be stowed in bin overhead which is not within reach. It’s a bit of inconvenient and feeling insecure for important papers and $ inside."
Desventajas: "Seat cushion could have been softer"
Ventajas: "The crew was excellent & seats were comfortable"
Desventajas: "Better boarding procedures. JAL is better."
Ventajas: "Good"
Desventajas: "Good"
Desventajas: "The main issue was getting off the plane in Sydney - we had to wait for a bus to offload us as the plane was sitting a long distance from the terminal. The bus eventually came, offloaded half the passengers and then returned 20 minutes later to start to offload the rest. It's the longest time I've ever spend disembarking from a plane and clearing an airport - very poor whoever was responsible (I'm assuming Sydney airport was at fault)."
Ventajas: "Polite, attentive, and amiable staff show they take pride in their top notch service. Entertainment options (movies, documentaries, travel guides) on screen are also a huge plus."
Ventajas: "On time. Clean interior. Kind cabin attendants. A high quality standard of performance."
Ventajas: "I like the service. I like the way they checked my back stuff and put back very neat. I’m very happy with your company,"
Desventajas: "No complaints, I would say....ANA the best,!"
Ventajas: "Los dos vuelos que tome salieron demirados por diferentes motivos"
Ventajas: "The service...the food...the entertainmrnt....tq tq tq"
Ventajas: "Food tasted great, flight attendants were super nice love the food holders under the seats to rest your feet"
Desventajas: "Nothing really to Complain about. Selection of movies could have been a little better but it’s a Japanese airline didn’t expect a lot of American Content"
Ventajas: "The seat I selected was the first row of regular economy. It had extra legroom and received excellent attention by the staff for drinks. The arline served 3 meals and snacks on the flight. I felt like I was eating the entire trip. :)"
Desventajas: "The seats were quite narrow. Most of the rows behind had armrests that were able to raise and lower, but due to my seat selection, my row had the stow-away monitors in the armrests. The seats also didn't technically recline. The lower seat cushion merely moved forward, emulating a recline, but the seatback didn't actually move. It was not quite comfortable."
Ventajas: "Excellent service."
Desventajas: "Los espacios entre asientos son muy pequeños."
Desventajas: "Chose to fly directly across Pacific through multiple thunderstorms instead of routing through Alaska and Canada. Half of the flight was 4/5 level turbulence."
Desventajas: "I was pleased with all."
Desventajas: "late again and hot in the cabin. sat on the runway for a while again"
Ventajas: "Wonderful service"
Desventajas: "Food was on the very bland side"
Ventajas: "Loved everything about the flight - food was good plenty of drinks throughout the flight unlimited movies smooth take off and landing."
Desventajas: "Flight was delayed by an hour making it too late to attend night activities that were already scheduled."
Ventajas: "Solid service, high level of comfort and an overall rewarding experience. I am quite satisfied with Ana and am looking forward to flying with them again next year."
Desventajas: "I wish I had mentioned that I was pregnant. Then maybe I didn't have to sit in middle seat..."
Ventajas: "Crew and service were top notch. Everything done efficiently and flawlessly. Food was good. Flight was smooth and trouble free,"
Desventajas: "Nine hours in tight confinement just cannot be fun. There is no way that great service can fix the problem of being kept in an extremely small and uncomfortable space. Business and first class are unaffordable, so there is no solution. I'd fly more if it were not so painful."
Ventajas: "Comfortable seats and leg room, especially for Economy. Staff was very helping and friendly. Entertainment selection provided enough options to find something of interest. Flight crew was outstanding keeping the flight punctual."
Desventajas: "Limited food and drink options, and was disappointed when both things I tried to order from the first meal serving were out of stock."
Desventajas: "No opción de español"
Ventajas: "ANA has been running a top notch game recently. NRTcanbea mess particularly if you're transitioning due to security, but ANA does a good job with the passengers, food and flight."
Desventajas: "Would like to listen to ATC"
Ventajas: "NH817 NRT to PNH was one of the best crews ever. Every need was met. Best customer service. NH818 was good too but the attention and attitude was slightly below. Travel Dates: NH817 09/1/2017, NH818 09/04/2017."
Desventajas: "Very good overall. The entertainment could you a little more choices."
Ventajas: "Good service Soft landing Clean"
Desventajas: "Not really"
Ventajas: "Over all service was good."
Desventajas: "Over all service was good. Only food what I ordered could not get. My requirement was vegetarian without onion, garlic and mushroom. There was mushroom in the food."
Ventajas: "Food legroom service friendliness"
Desventajas: "Could not view flight info on map"
Ventajas: "Very clean plane. Nice and comfortable. Staff was very friendly. I would love to fly again with ANA. Terrific entertainment system and movies."
Desventajas: "Minor thing is the headset, which doesn't provide the best sound, but it will do. Food options can improve."
Ventajas: "Todo"
Desventajas: "El espacio entre el asiento de enfrente. Es pequeño."
Ventajas: "Lindas y exquisitas chicas japonesas, atentas en todo momento"
Desventajas: "Todo excelente,."
Ventajas: "on time, great service on flight"
Ventajas: "Fan tasting service by the crew members from the point of check in. Very attentive to all details."
Desventajas: "Nothing"
Ventajas: "Great flight. Plenty of leg room in economy section. Attendants polite, helpful and made you feel like you their valued customer. Would fly ANA again when traveling their routes."
Ventajas: "Crew was outstanding Food and service was excellent"
Desventajas: "Inflight entertainment was extremely limited. For a nine hour flight there was limited movies in English. Especially as we had seen most of the movies on the previous flight."
Ventajas: "Everything but the food menu. But it's okay. I usually order Hindu meal."
Desventajas: "Nothing except food menu. The standard menu does not change very much. It's always very similar."
Ventajas: "Treated with respect and calmness."
Ventajas: "Attentive crew"
Desventajas: "Landing was rough and bumpy"
Ventajas: "Not overcrowded"
Desventajas: "Short flight, needed to purchase food"
Ventajas: "Crew were friendly & accomodating... More room space on seats & in between seats...I will definitely fly with ANA again."
Desventajas: "Food and entertainment options"
Desventajas: "Waited 55 minutes for baggage claim in Auckland. No reason given. I expect better service from Air New Zealand even though I understand the baggage handler’s are different group"
Ventajas: "Entertainment and board WiFi excellent"
Desventajas: "Boarding was a surprise, at least 200 m walking in the light rain, no previous warning."
Desventajas: "Breakfast was not tasty. Options could have been better."
Ventajas: "The crew was wonderful, very hospitable and friendly."
Desventajas: "The seating in economy class is abysmal. The seats are extremely small and the rows are to close together. There is no leg room. The seat cushioning is almost nonexistent. It's like sitting and leaning back on a board. On this last trip I had a window seat. I'm 5'4" and 115 lbs."
Ventajas: "Business class lay-flat seats and a private cubby."
Desventajas: "Boarding required a bus ride to a distant terminal rather than direct boarding from the terminal."
Desventajas: "More leg room"
Ventajas: "Nothing."
Desventajas: "Not being scammed on bag charges."
Ventajas: "The seats are comfortable. I was fortunate to have a gap in the middle seat. On my flight there was a delay due to a person needing to disembark before the flight took off. The flight dealt with the person inconsiderately and explained to everyone the reason for the delay."
Desventajas: "Nothing. The flight was efficiently run and seats comfortable."
Ventajas: "New Zealand Air staff were friendly, informative and courteous throughout the entire flight! I was floored by their service and by what was offered. They even worked to arrange for people to move around (some were packed 4 to a row, but there was plenty of space throughout the craft)."
Ventajas: "Upgrading to Skycoach giving extra leg room was well worth it."
Ventajas: "The service was fantastic"
Desventajas: "The plane was very cold inside they need keep the cabin warner"
Desventajas: "Superb airline"
Ventajas: "Crew did a very good job"
Desventajas: "Trip was the roughest I have ever been on for virtually the entire time. Could not sleep. Business class cabin was also had the most noise of any front of airplane experience I have had."
Desventajas: "$80 baggage fees for luggage over 7 kg. I wasn’t aware of high price and luggage weight restriction until I was at airport"
Ventajas: "the staffs and the boarding experienve"
Desventajas: "Narrow Ailes make it difficult to board."
Desventajas: "That is didn’t happen until the next day"
Ventajas: "Service is great"
Desventajas: "Had to make a stop at Invercargill to recharge fuel, flight got delayed"
Ventajas: "Buena variedad de películas"
Desventajas: "El avión salió cuatro horas tarde. Estuvimos una hora y media, después de abordar, esperando al segundo piloto."
Ventajas: "Legroom"
Desventajas: "Late"
Ventajas: "Reliable service. Flew Air NZ twice without any hiccups. Boards on time, leaves on time. Get a biscuit (cookie), drink, and sweet. Had room on both flights also. Not packed to the gills and enjoyed the aerial view of the lovely NZ countryside."
Desventajas: "Nothing... didn’t give 5 star due to no monitor/tv for entertainment but with such a short flight it really isn’t necessary."
Ventajas: "Cabin crew was fantastic! Inflight experience was woderful."
Desventajas: "Airport personnel were very unhelpful. When I asked them a question, they told me to come back later. I came back at the time they said to and they told me they don’t have time for me. I need to come back another time. I went to another gate agent and she told be to go downstairs to the check in counter for help. That would have taken 2 hours. I called customer service and they answered my question quickly. I just wanted to know if I would be charged a fee to change my flight."
Ventajas: "Wonderful employees"
Ventajas: "Excelente todo!"
Ventajas: "Entertainment options were of great variety and easy to use"
Desventajas: "bummed I couldn't even opt in or purchase wifi. being sel-employed and having such long flight - its just a missed opportunity."
Ventajas: "Attendants were friendly. The agent at the gate rerouted my flight after my initial flight was delayed. She explained she did that so that I could make my international connection in time."
Ventajas: "Very friendly and accommodating staff. Good food, comfortable seats, and excellent entertainment choices."
Ventajas: "Everything was ok."
Desventajas: "The Auckland airport is the closest I have ever been to burning in hell."
Ventajas: "We were allowed to check one bag for free...that's awesome. And we were provided with two full meals on the flight, more food than we could eat. And even a complimentary alcoholic drink! Great selection of movies. New Zealand Air is one of the best flying experiences I've had"
Ventajas: "everything! Leg room, priority boarding even though we boarded close to last, snacks. That safe feeling :)"
Desventajas: "nothing!"
Desventajas: "The staff asked for my return ticket to the U.S. I told them I have a round trip ticket from and to Japan. I have to show them my U. S. Navy identification card otherwise Air New Zealand would not have processed my boarding pass ticket. Air New Zealand discriminates."
Desventajas: "the person next too me was overflowing in their seat so much they took up a quarter of my spot.. it was not work making the flight uncomfortable by making a stink about it but I paid for a whole seat not 3/4 of one!"
Desventajas: "Just a bit cramped"
Ventajas: "Crew and entertainment good"
Desventajas: "More leg room"
Ventajas: "Entertainment was good, crew was nice, flight was very smooth"
Desventajas: "Took forever to take off, but not company fault"
Ventajas: "everything"
Desventajas: "nothing"
Ventajas: "everything"
Desventajas: "Nothing"
Ventajas: "Ninguna"
Desventajas: "Lo perdí"
Ventajas: "Great food, wine, service Seats"
Desventajas: "no wifi"
Ventajas: "seat crew food entertainment"
Desventajas: "no wifi"
Ventajas: "Everything comfy spacious seats row 8"
Desventajas: "Nothing"
Ventajas: "Everything FA even got our bags out while taxiing into gate"
Desventajas: "Nothing"
Ventajas: "Flight had gluten free meals. Crew was professional"
Desventajas: "45 minutes late so missed connecting flight. While anz booked me on the next flight, international flights shouldn't be that late"
Ventajas: "We flew premium economy. The staff was wonderful great first experience! I really wish the other three crews could have kept this momentum going as my other flights with ANZ were less than thrilling! The flight attendant staff was phenomenal on my iah to akl leg. My crew on the akl to iah leg. Brandon gave the initial intro and seemed to follow the original crews standards. Unfortunately, we had an older flight attendant who seemed less than thrilled to be with us this flight."
Desventajas: "I wish I could give a true rating of ANZ as their crews apparently don't follow any protocol for providing the same exceptional service received on my maiden flight with them."
Ventajas: "It was s safe flight."
Desventajas: "I didn't feel valued and appreciated. Poor options for complementary food service."
Ventajas: "Crew helpful, congenial."
Desventajas: "Anticipated more legroom based on seat chart diagram."
Desventajas: "Nobody believes in offering decent food anymore. Flying was so much better 25 yrs ago. Soon we will have to pay to use the toilet."
Desde que llegamos al aeropuerto nos trataron muy bien. Es una aerolinea diferente y con altos estandares de calidad y de servicio.
Una aerolinea con estandares de calidad y de servicio insuperables. Nos trataron muy bien desde que llegamos al Counter.
El pase de abordar marcaba DOH, cuando llegué al aeropuerto me dijeron que mi vuelo salía de HIA, por lo que tuve que pagar un taxi para moverme de aeropuerto. La respuesta de la aerolinea fue: "lamentamos el inconveniente".
No permiten la facturación en línea de grupos. Por tanto al facturar en el aeropuerto terminábamos sentados en filas centrales y esperados.
Ventajas: "The cabin crew was very attentive throughout the long flight, offering water and orange juice often. Good selection of movies was available."
Desventajas: "Can't think of anything, everything was very good."
Ventajas: "La tripulación es muy buena. El asiento no es el problema, sino la incomodidad que aporte la persona vecina."
Desventajas: "Que haya más variedad en la comida vegana"
Ventajas: "Todo muy cómodo y amables"
Desventajas: "El abordaje"
Ventajas: "El abordaje y descenso"
Desventajas: "Que los asientos de dos pasajeros estuvieran un poco más separados y que el menú de entretenimiento no esté en el respaldo de los brazos porque molesta mucho al compañero"
Ventajas: "The crew were welcoming and accommodating, whether you wanted to sleep or to watch entertainment or eat/drink."
Ventajas: "La mejor aerolínea, felicitar a la sobrecargo Viviana que se notó su profesionalismo ante mi persona."
Ventajas: "Service and entertainment"
Desventajas: "On boarding and on time departure"
Desventajas: "Awesome experience on Qatar Airways... will definitely fly with them again!!!"
Desventajas: "Again very impressed with Qatar Airways service on the board"
Ventajas: "Great crew!!!"
Desventajas: "Nothing"
Desventajas: "Catering load was poorly estimated. They'd run out of my first choice of brunch despite being in the first row (apparently pancakes are "really popular with the kids" but they don't load extra to account for this). Also ran out of my main choice."
Ventajas: "Entertainment, vegetarian options for food"
Desventajas: "Bit more comfortable seat"
Desventajas: "Me demoraron el abordaje por una batería que tenía en mi maleta facturada, 40 minutos antes de que salga vuelo, demorandome 25 minutos en atenderme para decirme que debo dejarla o declararla pero que no tengo tiempo de hacerlo o perdería el vuelo. Y ahí quedó mi batería. La comida más variada"
Ventajas: "la atencion de la tripulaciono fue muy atenta, el entretenimiento excelente, el embarque organizado"
Desventajas: "la salida se retraso, y el espacio es algo reducido, la sensacion de corriente de aire es muy elevada en general y sonora."
Ventajas: "bien en general"
Desventajas: "el trayecto, intenta hacerlo mas rápido y una conexion adecuada"
Ventajas: "a la vuelta habia sitio y se venía comodo, el personal de vuelo agradable"
Desventajas: "puntualidad, y el vuelo fue muy muy largo , el tramo de shanghai a doha se hizo eterno, 11 horas o mas"
Desventajas: "La puntualidad. Hubo un retraso y perdimos conexión , un desastre en in viaje de trabajo , tiempo irrecuperable"
Desventajas: "Atención al cliente: en el tramo Doha-Nairobi pedí un cambio de asiento porque el compañero de fila estaba borracho (subió borracho y empezó consumir alcohol antes de despegar el vuelo), y me enviaron a un asiento incómodo, aún cuando cuando les dije que sufro de discapacidad en una pierna"
Ventajas: "Everything was great"
Desventajas: "I advise Qatar Airways"
Ventajas: "Extra leg room only coz I was on exit isle"
Desventajas: "Entertainment is poor. Very few selections on black movies and music. Mostly Arabic and Indians. Food was alright"
Ventajas: "Comida excelente tanto en Business como en la sala VIP en Doha (desayuno a la carta)"
Desventajas: "Embarque del segundo vuelo en autobús..."
Ventajas: "Comida excelente tanto en Business como en la sala VIP en Doha (desayuno a la carta)"
Desventajas: "Embarque del segundo vuelo en autobús"
Ventajas: "decent leg room. the staff was accommodating"
Desventajas: "the brea was har. some of the food was overheated thus making it hard to eat"
Ventajas: "Best host staff"
Ventajas: "Puntualidad, comodidad"
Desventajas: "El aire acondicionado estaba muy fuerte y aunque te quejes no lo bajan"
Ventajas: "Hosted services"
Desventajas: "Nothing"
Ventajas: "Un vuelo tranquilo y agradable, y la atención de la tripulación excelente. Lo único malo la comida. Muy difícil dormir a no ser que tengas delante salida de emergencia"
Ventajas: "Buena atención, buen vuelo, la comida bien. Nada que objetar"
Desventajas: "Todo súper bien"
Desventajas: "Flight delay by 4 hours!!"
Ventajas: "Very unfriendly and non cooperative ground staff. They treat different colored people differently"
Desventajas: "Staff looks down at Brown skin"
Desventajas: "Todo súper bien"
Desventajas: "Súper bien"
Ventajas: "Vuelo muy bueno con pocos pasajeros y todos los servicios excelentes."
Ventajas: "El avión muy cómodo, limpio y todo funcionaba ok. El personal muy amable."
Desventajas: "Nada."
Ventajas: "Staff were professional, food was good and seats were comfortable."
Ventajas: "Qatar business es la mejor con diferencia"
Ventajas: "El vuelo perfecto, el personal atento en todo momento , como siempre para repetir"
Desventajas: "La comida suele ser aceptable , lo unico en estas compañias aereas pica un poquito y tiene muchas especiaes, pero en general bien"
Ventajas: "El vuelo perfecto, el personal atento en todo momento , como siempre para repetir"
Desventajas: "La comida suele ser aceptable , lo unico en estas compañias aereas pica un poquito y tiene muchas especiaes, pero en general bien"
Ventajas: "Polite staff keen to help"
Ventajas: "Good service all the way to final destination. A+ service. Newer model airplane."
Desventajas: "None"
Ventajas: "Crew was friendly."
Desventajas: "Catering not up-to the standard. Ran out of food. Seats too congested"
Ventajas: "The food and entertainment systems were good. The staff on the plane were pleasant."
Ventajas: "Food quality needs to improve, some chairs can't recline."
Ventajas: "SPECIALLY THE CREW SERVICE EXCELLENT"
hacía demasiado frio, me resfrié , la seleccion de peliculas deja mucho que desear
hacia demasiado frio en la cabina, me resfrié
Ventajas: "Crew and beverage options were great."
Desventajas: "Seats could have been more comfortable. And slightly more leg room would have been preferred for a 14hr flight."
Ventajas: "Very comfortable flight. The full range of entertainment made the time go quickly. Professional crew."
Desventajas: "I know it's an airplane, but even so, the food was astonishingly bad."
Desventajas: "We booked vegan meals which came and were pretty good. But afterwards, the cabin crew handed out icecreams and then Fantales and had no vegan options for those treats."
Ventajas: "The crew was very friendly and professional. The aircraft was clean and well maintained. Food and entertainment were great."
Desventajas: "Completely satisfied."
Ventajas: "The distance between the seats in economy is inhumane."
Ventajas: "Staff were friendly"
Desventajas: "WiFi was intermittent and if Qantas is going to rely on us to bring the equipment then they better get the service reliability right. I don’t see ticket prices or wine quality improving by passing entertainment infrastructure on to us..."
Ventajas: "Para ser un vuelo corto, los asientos son cómodos"
Desventajas: "Entretenimiento a bordo Muy malo Y mejorntamaño de asientos, porque si es más tiempo, ya sería muy incómodo"
Desventajas: "Seats were awful."
Desventajas: "I paid extra to pick a seat so I can sit with my friends and once I boarded the plane I realized it had been changed. So I spent $60 for nothing. Why charge for seat assignment if it will change??!!"
Desventajas: "Less gate changes"
Desventajas: "Baby stroller was sent to baggage claim. I had to walk with small baby and a bunch of bags through all steps instead of using the stroller."
Ventajas: "All inside the realm of the expected"
Desventajas: "Seat was uncomfortable"
Ventajas: "Friendly efficient service. Lots of smiles. Food was great. Very comfortable seating"
Desventajas: "Toilet was very cramped USB charging plug not working. Pretty average range of movies."
Ventajas: "I loved Qantas's attention to detail and their exceptionally friendly staff. Best airline I've used in recent years."
Ventajas: "Entertainment Options"
Desventajas: "Confusion in boarding"
Ventajas: "Sistema de entretenimiento moderno, comida aceptable, me llamó la atención de que son casi todos azafatos (a excepción de una única mujer)."
Desventajas: "Da la sensación de low cost."
Ventajas: "I don't remember much about this plane. It was nice to get food service for such a short flight. I believe we had the two seats to ourselves, and they were comfortable."
Ventajas: "Wonderful staff, the flight felt quick and easy."
Desventajas: "The food, there was no vegetarian option."
Ventajas: "The crew was always courteous, helpful, and patient with everyone. They just seemed to have much better attitudes than I’ve seen with other airlines, at least this crew did. Even the food was good!"
Ventajas: "Delay on LAX to bNE was too late for us to make the connection. And our bags were lost as a result."
Ventajas: "Actually had wonderful vegan food for us. Express lane through customs/security. Separate biz check-in that actually worked. Good entertainment. Qantas Biz Lounge about the best lounge I've been in - just wonderful."
Desventajas: "Cant think of a thing."
Ventajas: "Decent plane, good staff, very clean"
Desventajas: "Food was only ok, limited entertainment choices"
Desventajas: "Checking process could use some improvement; LAX check-in counter staff was NOT customer oriented; got the feeling that either they hate the job and had a bad day?"
Ventajas: "Crew were lovely, friendly and very helpful."
Ventajas: "I got to my destination safely and on time. Food and service were above average."
Ventajas: "El personal"
Desventajas: "La comidad y la comida"
Ventajas: "Comodidad y buen trato"
Ventajas: "Service was good and having open seats next to us made it manageable."
Desventajas: "Kids meals lacked vegetarian options"
Ventajas: "This was AA flying for Quantas and it was all very nice; the taste of the food left something to be desired, but it was all decent portions and we were fed three times. The staff was terribly accommodating and friendly. The entertainment was top notch! The flight was smooth and was as comfortable as a 12 hour flight can be. After the hellish experience I had at both O'hare and LAX, it was a lovely way to end/begin the trip."
Desventajas: "Nothing, really."
Ventajas: "Servicio, comida, comodidad, aviones nuevos"
Ventajas: "Food was good"
Desventajas: "Very poor legroom, felt very cramped for an international flight. The infotainment system in my seat, and some others didn't work."
Ventajas: "On time dep and arr."
Desventajas: "Nothing specific."
Ventajas: "They serve drinks and snacks, which is over two nights these days the entertainment was good, and the seating was average."
Desventajas: "We have a layover in Brisbane. It would've been nice to have a direct flight from Cairns to Auckland"
Desventajas: "That the flight was delayed and we are already getting there late to begin with."
Ventajas: "The crew was outstanding to help with a defect entertainment centre. They really went out of their way to keep us happy and to solve the problem. Thanks a lot."
Ventajas: "Crew are professional and food is good quality!"
Desventajas: "The cabin is way too old and out of date, especially considering alternative business class options. Time for an update Wantas before it hits your bottom line (if it hasn't already)."
Ventajas: "Luckily the flight was only 3 hours"
Desventajas: "Most uncomfortable seat (smallest, least leg room would not recline, no padding) that I can remember. Baby not just crying but screening in the seat behind me and crew did nothing."
Desventajas: "Minimal food and drink service."
Desventajas: "Lost a piece of our luggage--but very diligent about finding it and getting it to us the next day."
Desventajas: "1. Qantas was not interested in the fact that we were seniors and and that we were distress from our flight from USA. KAYAK SEND THESE COMMENTS ON TO QANTAS My phone no here in New Zealand is 0223446325 I can be contacted on this no. for more comment."
Ventajas: "Quick layover"
Desventajas: "Food used to be so much better."
Ventajas: "When checking in, the lady at the counter gave us great instruction on how to board and what to expect in customs when we landed in New Zealand."
Ventajas: "Dark and quiet for sleeping"
Desventajas: "After first few hours sound did not work on entertainment system. That was very disappointing for my husband who needed some serious veg-out time at the start of his much earned vacation."
Ventajas: "Wrote a story published in the Samoa News today"
Desventajas: "Never got my bag in Sydney and I am enroute to the Kingdom of Tonga now"
Desventajas: "Was forced to check my carry-on by very unaccommodating desk staff only to board the aircraft to see tons of overhead bin space..."
Ventajas: "Screen size is better and bigger"
Ventajas: "Good entertainment on seatback screens, pretty good food for an airplane (dinner, breakfast and lots of snacks and drinks), clean and good sized bathrooms."
Desventajas: "Seat comfort sucked obviously!"
Estaba corriendo para poder abordar el vuelo y después cambiaron el capitán y un señal de salida roto y esperaron últimos detalles del vuelo…estábamos esperando en el avión para una hora.
Ventajas: "Amabilidad y servicio"
Desventajas: "Entretenimiento pantallas no servían, no se escucha nada y no dan audífonos"
Ventajas: "La tripulación fue muy amable, asientos confortables, un vuelo en general tranquilo"
Ventajas: "Los asientos no son cómodos"
Desventajas: "Para mi todo bien"
Desventajas: "Me dejan sin palabras es una mala malicima experiencia con esta aerolínea quise cancelar mi vuelo y nadie se hizo responsable ni no tienen ningún numero de teléfono donde comunicarce el cliente que pena"
Desventajas: "Variedades de esna y jugos"
Desventajas: "Dar almohadas"
Ventajas: "todos muy amables"
Ventajas: "Puntualidad y gran actitud de apoyo en atención en aeropuerto de Quito"
Ventajas: "Nada"
Desventajas: "Tener un piloto para el vuelo"
Ventajas: "Todo, especialmente el entretenimiento"
Desventajas: "La comida, muy floja"
Ventajas: "Fue rápido y avisaron cualquier inconveniente a tiempo"
Desventajas: "Había una trabajadora que no sonreía mucho y hacía mucho frío en el avión"
Ventajas: "Me gustó la comida y la calidad del servicio"
Desventajas: "estuvo en general muy buen servicio. Hacia mucho frío y la comodidad no fue la mejor en cuanto al momento de dormir"
Ventajas: "El personal muy amable y a pesar de que se retraso el vuelo todos mantuvieron la calma y lo manejaron muy bien. El asiento no está mal, es cómodo."
Ventajas: "No me gusto nada. El vuelo se retrasó. Perdimos la conexión. Nos dieron abordaje en Aeroméxico y Aeroméxico no nos dejó subir. Nadie se hacía responsable. Terrible todo. Un vuelo que salía a las 11 am de las vegas y llegaba a las 7 a México se convirtió hasta la una de la mañana. Terrible trato de"
Desventajas: "Todo"
Ventajas: "Muy puntuales."
Desventajas: "Mi asiento fue el último y no se me permitió tener otra opción."
Ventajas: "La atención del personal"
Desventajas: "Todo wstuv6muy b Todos los servicios fueron excelente,"
Ventajas: "La tripulación muy bien."
Desventajas: "El personal del aeropuerto pésimo, te hablan de la peor manera. El vuelo de Atlanta a Costa Rica se canceló y simplemente dijeron mañana sale a las 7am y no hay hotel ni cena, tratan a los turistas como perros."
Ventajas: "Ante los problemas dieron respiesta"
Desventajas: "Nada"
Ventajas: "Vuelo salió a tiempo"
Desventajas: "Que avisen antes que el vuelo fue operado por otra aerolínea , no fue delta."
Ventajas: "Las películas"
Desventajas: "Los snack"
Desventajas: "Todo perfecto"
Desventajas: "Por poco pierdo la conexión."
Desventajas: "Estuvo bien"
Ventajas: "La tripulación es la mejor."
Desventajas: "Todo muy bien"
Ventajas: "El vuelo fue de delta pero estaba operado por Aeroméxico. El personal de ambas líneas muy grosero. En especial una señorita de Aeroméxico llamada Yadira Díaz que tenía un distintivo de entrevistador literalmente me dijo que le hiciera como quisiera que ella no me iba a atender."
Desventajas: "Ambas aerolíneas (Delta y Aeroméxico) tienen que capacitar a su personal"
Ventajas: "Tripulación Excelente atención."
Desventajas: "Desastrosa atencion y asiento. Solicite que me den uno junto a mi esposa y me cambiaron a otro al fondo de tamanio menor que el usual y al lado una persona obesa que ocupaba la mitad de ese asiento. La persona que recibio nuestro equipaje nos hizo cambiar cosas de las maletas por un exceso de 0,5 kg"
Desventajas: "No es lo que compré. Asientos pesadísimos uno del otro, casi sin espacio para piernas. Cuberteria y platería de plástico, nunca entregaron los accesorios Tumi, las mantas NO son las anunciadas. En fin, un engaño."
Ventajas: "La puntualidad"
Desventajas: "Se perdió tiempo acomodando los equipajes, que los pasajeros entren al avión con menis maletas."
Ventajas: "Eficiente abordaje, vuelo a tiempo, servicios de avión muy Modernos"
Ventajas: "La puntualidad excelente"
Desventajas: "Me rompieron el equipaje de correa"
Ventajas: "El servicio a bordo es excelente y los agentes en sala siempre estuvieron pendientes de mis necesidades. Me permitieron abordar antes ya que tengo una cirugía reciente."
Desventajas: "Nada."
Ventajas: "Todo a tiempo y los aviones de Delta muy cómodos. Lo mejor INTERNET gratis para whats app."
Desventajas: "A mi no me gusta la distancia para reclamar la maletas, la television no fuàncionaba"
Ventajas: "El avión salió a la hora y llegamos 20 min antes de lo previsto"
Desventajas: "Pasaron laa azafatas 1 vez (vuelo de 2 horas), y aunque había wifi a bordo, era muy malo."
Ventajas: "La atención del personal fue muy buena."
Desventajas: "El vuelo se retraso 1 hora y la comida estuvo horrible."
Ventajas: "El abordaje muy rápido sencillo, todos los pilotos de delta siempre salen a recibir a sus pasajeros."
Desventajas: "Pasó exactamente lo mismo que en el vuelo anterior una persona ya estaba sentada en mi lugar y en esta ocasión traté de decirle, pero la pasajera me ignoró o no me entendía"
Ventajas: "La comodidad del avión la atención del personal y el proceso de abordaje súper rápido un vuelo muy cómodo y tranquilo"
Desventajas: "No checan los asientos, cuando llegue a mi lugar asignado ya había dos personas sentadas y una de ellas estaba en mi lugar no comenté nada poe respeto ya que eran personas mayores a mi"
Ventajas: "Great experience, the service was the best part."
Ventajas: "Durante las 5 hs de vuelo siempre estuvieron atentos a las necesidades de los pasajeros."
Ventajas: "Excelente horario para viajar a Monterrey, El vuelo no estaba saturado y fueron muy puntuales"
Desventajas: "NA"
Ventajas: "LA puntualidad para abordar y despegar"
Desventajas: "Su personal no es muy amable"
Desventajas: "Lo que no me gusto que al momento de llegar a Atlanta si le dieron una silla de ruedas pero no hubo quien la llevara a la salida!!!!"
Ventajas: "El vuelo salió puntual. Buena experiencia en general."
Desventajas: "El vuelo salió puntual. Buena experiencia en general."
Ventajas: "El vuelo de Deltavse demoró casi 2 hs. Nadie del personal quiso ayudarme para evitar perder la conexión en JFK, porque no había comprado el billete con Delta. Perdón el vuelo, me costó dinero. Delta es una empresa de pésimo servicio"
Desventajas: "No hubo comida como servicio"
Desventajas: "Pantalla no servía en un vuelo"