Ventajas: "The crew was very attentive and our seats in Prestige class were very comfortable."
Desventajas: "The entertainment options were meager at best."
Ventajas: "Crew was amazing and attentive as always."
Desventajas: "An upgrade for more comfortable and ergonomic seats would make a lot of difference...."
Desventajas: "Taking care more about suitcases customers"
Ventajas: "All crew was super polite, friendly and professional, the food was amazing, and seat was comfy."
Desventajas: "The entertainment was poor, bad movies selection, small selection of movies, old movies."
Ventajas: "Boarding for Any KA flight is excellent. They actually tell the crowders to sit down, which makes it easier to figure out if you're supposed to be in line or not."
Desventajas: "This flight was a Delta flight, with Delta crew on a Delta plane. Delta is great for domestic, but this crew was definitely not a Korean Air crew. The result is a lower quality of service, with more than half of the flight attendants not being nearly as cordial as they should have been."
Ventajas: "The flight was shared with Delta airlines on a Delta plane, terrible arrangements. Small seats, poor service, poor entertainment, very bad experience."
Desventajas: "It could have been better if it was a Korean Air flight."
Ventajas: "Professionalism, appearance, flight attendants, provided slippers and toothbrush, seat space, great food and drinks"
Desventajas: "The movie selection was small and a bit outdated"
Ventajas: "Service was great and flight landed safe. Korean food was delicious."
Ventajas: "Great customer service"
Desventajas: "It was hot and no airflow"
Desventajas: "Food and entertainment were not offered so I can’t rate them."
Desventajas: "Missed connection at ICN due to flight delayed !!"
Ventajas: "Economy seating leg room is better than US domestic airlines."
Ventajas: "Good food!"
Desventajas: "I dont know"
Ventajas: "The staff was great"
Desventajas: "Take off was two hours behind schedule. I missed my next flight and had to wait about 5 hours in SFO for the next available to pdx"
Ventajas: "The service"
Desventajas: "The width of the seats"
Ventajas: "Excellent service and attention to detail. Flight Attendents were courteous, friendly and eager to please."
Desventajas: "The temperature was incredibly hot. Despite being a 5 hour red-eye that took off at 2300, they kept the lights on for an hour at the start of the flight. Then they turn them on again an hour later to do meal service. They made it impossible to sleep."
Ventajas: "Flight attendants"
Desventajas: "Clean, great service, good food."
Ventajas: "Food and service was exceptional."
Desventajas: "Boarding was a joke. They were very sure to make you feel inferior to business & first class. And then the boarding was a cluster. A Korean culture thing I guess."
Ventajas: "Cool; collected; patient; helpful; calm; respectful; overall, people doing their best for their customers."
Ventajas: "Korean Air hosted us on four separate flights to SE Asia, a trip from which we have just returned. Of all of the airlines that we have used over the decades, Korean Air rates at the very top. We have no complaints, only a sense of what a first-class operation it was for us."
Ventajas: "Clean, comfortable and professional."
Ventajas: "Everything was perfect perfect service excellent food the best I ever flown so far"
Ventajas: "Just about everything"
Ventajas: "Korean air is wonderful. They maintain high standards of professionalism and friendly service that are sadly lost by American airlines. This sets them in high favor above the rest. Thank you!"
Desventajas: "I would like to see more vegetarian meal options as well as possible ways to reduce paper waste and make a more positive impact on the environment."
Ventajas: "Tripulación extremadamente atenta, limpiaban los baños cada vez que alguien lo usaba, silenciosa. Cabina moderna, asiento totalmente reclinable, muy cómodo."
Ventajas: "The important thing is the comfy seat. It's pretty big and have a wide space for my long legs."
Desventajas: "Not a lot of options for entertainment. I flied with Emirates before and it was a lot of musics and movies. however, for this special good deal, it was an amazing flight."
Ventajas: "The crew was very attentive and so pleasant."
Ventajas: "There was plenty of room with empty seats."
Desventajas: "The breakfast food was not good. Some of the staff couldn't speak English."
Ventajas: "We were thrilled to be upgraded to business class for this long flight. Korean Air does it up proper., and I managed 5 hours of sleep en route. The food and cabin crew were excellent. It was tough to return to the economy class for our onward flight."
Ventajas: "Customer service was fantastic! They had even found my wife's Ray-Bans from the previous flight and saved them for us 2 weeks later when we flew back. Top notch airline!"
Ventajas: "Boarding was very organized, service was excellent, plane was clean"
Desventajas: "I'm a big person so the seats are not comfortable for sleeping during flights. Also, the Korean crew is usually excellent so I was surprised the crew on this flight was only average."
Desventajas: "Special meal options really bad. All vegetarian meal preferences including lacto-ovo-vegetarian are treated same as vegan, which is dumb."
Ventajas: "Korean Air is my favorite airline to fly. Spacious seats. Courteous staff in the airport and in the sky. Good food. Clean aircraft. Nice amenities. Classy uniforms."
Desventajas: "The movie selections were outdated and there weren't very many options"
Ventajas: "Crew knew that I had a tight connection in Seattle so they moved me to first class for the last 20 min of the flight so that I could de-plane first. There were also representatives waiting in various locations throughout the airport with signs to make sure we made our connecting flights. A rep even met me at my next departure gate to ensure that I had made it!"
Ventajas: "Same as acove."
Desventajas: "Same as above."
Desventajas: "Turbulence and bumpy. I know you can do much about that."
Ventajas: "The ladies were very polite , smiling , and helpful."
Desventajas: "No complaints"
Ventajas: "The ladies all smiling and very very polite. Best airline I've flown on."
Desventajas: "I have no complaints."
Ventajas: "Excellent flight attendants, plenty of leg room. Great food."
Desventajas: "All good."
Ventajas: "I missed my early morning flight and Korean Air allowed me to change my ticket for a later flight at no cost to me. The crew was very sweet and attentive. I'm so grateful that I was allowed to catch a later flight without having to pay."
Ventajas: "Everything was great on the less than six hour trip from Bangkok to Incheon. The flight was even ahead of schedule. One thing I did not like seeoing, was that many passengers seemed to carry with them drinking water in thermos bottles. I thought this was against regualtions?"
Desventajas: "This has nothing to do with the airline, but too many times at the gate, passengers are between flights and lay down on three seats, leaving no room for others to sit. I would hope the airline could police this situation somehow."
Ventajas: "Nice flight and very comfortable. Staff is very attentive and accommodating to my vegetarian wife."
Ventajas: "2engine prop plane run by Alaska Airlines was fun. Great views the whole way at low altitude. Flight too short for food or entertainment, irrelevant."
Desventajas: "No problems."
Ventajas: "Attentive & very friendly& polite flight attendants"
Ventajas: "Business class on A380. The boarding was efficient. The crew and the service was good. The amenities were good, especially the on-board lounge."
El vuelo estuvo excelente. La gente de JAL es muy especial. La próxima vez volveré a volar con ellos.
Ventajas: "The service and food was great. Plains are new."
Desventajas: "Better food"
Ventajas: "The crew was absolutely amazing!"
Desventajas: "I think everything was amazing"
Ventajas: "Crew was very nice and did a great job. Comfy seat. Smooth flight!"
Ventajas: "Jamás había estado en un asiento de clase económica tan cómodo y que el servicio fuera de clase superior."
Desventajas: "Todo excelente !"
Ventajas: "Crew was courteous. Flight in general was uneventful which is a good thing."
Desventajas: "Nothing to criticize. Flight experience was good but not exordinary."
Desventajas: "The food and drinks were sub-par"
Ventajas: "From the food (dinner and lunch), to the spacious seats, to the impressive beverage selection, there is little I would change. The small touches, including coming through the cabin regularly with delicious green tea, made this a wonderful flight."
Ventajas: "everything. Flying on JAL was a fantastic experience. I'm not much for flying and was worried about the long flight, but I loved every minute of it. The flight attendance were so sweet and nice, the food was great. I would even go to Japan again just to fly with JAL!!!"
Ventajas: "Best service and food among a few hundred flights I have taken so far. CAs were always courteous. They are smiling to each other and looked happy. It was really nice to see that."
Desventajas: "When booking the flights, I didn't know that I wasn't able to reserve a seat until check-in at the airport. Even usual online check-in was available for my ticket. I might have not purchased this ticket if I knew this limitation. It would be nice to know it at the time of booking."
Ventajas: "Staff and service good"
Desventajas: "777-300 plane business class very old and tired"
Ventajas: "Boarding was quick as i've come to expect from DFW."
Desventajas: "I bought economy to save money, but unfortunately since I got the very back of the plane my seat couldn't recline."
Ventajas: "Food and beverages were served promptly. Moreover there were several rounds of coffee and tea service so that I never went thirsty. My economy seating was still given first class service."
Ventajas: "Lots of leg room in economy, flat screen, very friendly crew, and this was the cheapest direct flight to Japan I could find 2 weeks in advance!"
Ventajas: "I always like to fly JAL because of their excellent customer service. Very comfortable flight, too. Very smooth take-off and landing."
Desventajas: "Bad seat near bathroom. Smelled like pee entire trip"
Ventajas: "VERY FRIENDLY"
Ventajas: "Excellent and original Japanese meals"
Ventajas: "I liked everything with JAL. Seats are comfortable, good food, excellent service."
Ventajas: "Service was excellent!"
Desventajas: "It was a great flight!"
Ventajas: "Nicest crew I have ever seen!"
Ventajas: "They give a lot of food and the 12 hour flight was comfortable"
Desventajas: "Limited selection for entertainment"
Ventajas: "The Economy class seats had a lot of room - which is unusual for tall people ;-)"
Ventajas: "My wife and I made the rookie mistake of showing up to the wrong airport in Osaka but the JAL staff helped us by transferring our reservation to a later flight so that we were still able to make our connecting flight from Tokyo to San Francisco. We're grateful to the entire staff at JAL for saving us a lot of time and money!"
Ventajas: "Economy seating the best in the business."
Desventajas: "Old movies"
Ventajas: "I liked the overall service and professionalism."
Desventajas: "The entertainment selection was limited, it was an older system I assume as the screen was not touchscreen."
Ventajas: "I have gotten used to long flights on various American airlines where it seems the staff do the minimal amount. Service is so incredibly better on Japan Airlines. Staff respond when you ask for assistance. They smile and work with the passengers. They were actively present almost all the time which was amazing. There is just no, "no," on Japanese Airlines. I loved the media options."
Desventajas: "It has been a while but the food was not as good as I remembered from way back when, or maybe that was Korean Air? It was, however, hot when it should be hot and cold when it should be cold."
Desventajas: "The flight attendants were talking in the back all through the flight. I was seated third row from the back, so they were audible throughout the flight and very annoying."
Ventajas: "Clean aircraft. More space between seats. Pleasant, eager to please cabin crew. Good movie choices."
Desventajas: "The food was no better than any other airplane food."
Ventajas: "Excellent service by JAL check-in people and the flight crew. Also, for a standard economy seat, I found the seat spacing and resulting legroom was generous - and I'm 6 ft. tall."
Desventajas: "Can't think of anything, really."
Ventajas: "Nothing really special."
Desventajas: "They love the PA system. They want to make announcements in multiple languages all the time."
Ventajas: "The hospitality of the crew"
Ventajas: "The airplane and all crevices"
Ventajas: "The food and plum wine. The entertainment packet was nice too!"
Desventajas: "The folks coughing on the plane."
Ventajas: "Food and drinks"
Ventajas: "The service was excellent and the staff friendly. Service was fast and staff friendly."
Desventajas: "Small leg room."
Desventajas: "Food is not that good"
Ventajas: "JAL is the best airline I've ever flown."
Desventajas: "Food isn't to my liking but was good."
Ventajas: "Japan airline and ANA airline are the best quality. Service,foods everything is good wonderful!!"
Ventajas: "El vuelo partió y llego según lo programado. Se puede usar wifi, lo cual ayuda mucho a tener un mejor entretenimiento a bordo, asi que pude hablar con mi familia y amigos, y usar mi spotify. Las horas se fueron volando ;)"
Desventajas: "La comida pudo ser mejor. No es que estuviera mal, pero esperaba un poco más de JAL."
Ventajas: "Good food and excellent service On time"
Desventajas: "There are not much choices for movies News uses Japanese only"
Ventajas: "Staff amable."
Desventajas: "El staff no ponía orden ni apoyaba a los pasajeros al momento del abordaje, por lo que se comenzó a hacer una fila grande, no dejando pasar a la gente a sus asientos."
Ventajas: "Me gustó la puntualidad de la aerolínea y también el trato que se me brindó. El staff de vuelo siempre es muy amable y atento."
Ventajas: "El staff de American Airlines también fue muy amable. Siempre con una sonrisa y buen trato a pesar de las 11 horas y media de vuelo."
Ventajas: "One of the most attentive crews I've ever had. Superb service. Angled flat seat was not bad at all."
Ventajas: "I liked the snack bag given at the beginning of flight. Long flights tend to dehydrate, I would like to see more bottled water available."
United es una aerolínea con muy mala comida
ANA es una aerolínea con buen servicio
Auxiliares de vuelo respetuosas y atentas
Great airline and staff. Thanks for comfortable, safe trip home. My best wishes to all United staff. Stay safe.
Food service and attendants were great. I was in seat 41K which is a smaller seat and in a 2 seat row, I should have been made aware of this.
Ventajas: "Buena aerolinea"
Desventajas: "Que hable ingles bien el personal"
Desventajas: "if the seat can be reclined a little more"
Ventajas: "Friendly staff, fast service, and good food."
Ventajas: "Crew members was very polite and food was good"
Desventajas: "seat is quite small."
Ventajas: "The Japanese food was fantastic - individual Japanese food selections which I wondered if would be good turned out totally amazing - well done!"
Ventajas: "On time. Clean interior. Kind cabin attendants. A high quality standard of performance."
Ventajas: "Los dos vuelos que tome salieron demirados por diferentes motivos"
Desventajas: "Great staff and food for a plane."
Desventajas: "Salad and fruit came Frozen"
Ventajas: "It was alright."
Desventajas: "Prepare to wake up with neck pain."
Ventajas: "The entertainment touch screen didn't work at first, but mentioned it to a crew, it was rebooted right away and worked fine after all. Thank you."
Desventajas: "very average"
Desventajas: "Los espacios entre asientos son muy pequeños."
Ventajas: "Staff were friendly from check in to disembark. Food was quite good. Boarded on time and people were accomodating of one another in the entry and exit process."
Desventajas: "I was travelling with my twin 11 yr olds one of whom has limited sight. They normally only allow early boarding of young children, but we need extra time as I have 2 children to organise and my daughters sight dictates that i have to assist her. Other passengers were not impressed. I would like the airlines to take the initiative to have all children boarded early as if we board with everyone else, the aisles will be blocked as my children try to get organised."
Desventajas: "Food was not good, seats not comfy"
Ventajas: "Great service."
Ventajas: "Food was good also"
Ventajas: "Food and service was excellent."
Desventajas: "Seats in economy were narrower than other airlines."
Desventajas: "No opción de español"
Ventajas: "Love everthing."
Ventajas: "Crew was very friendly. All observed interactions with passengers were pleasant and helpful."
Ventajas: "5 stars all around 5 stars around"
Desventajas: "Very nice services"
Desventajas: "Nothing, everything was as expected"
Desventajas: "El espacio entre el asiento de enfrente. Es pequeño."
Ventajas: "Lindas y exquisitas chicas japonesas, atentas en todo momento"
Desventajas: "Todo excelente,."
Desventajas: "Plane was hot and a lot of food but it wasn't very good."
Desventajas: "United did not allocate to code share flight on correct date. I was rufused to be on the board at the ticket counter and ANA code share company ask to call to united 1-800 #. I missed the flight and ended up buying one way ticket from other air line with my own expense."
Ventajas: "Clean cabin. Courteous and friendly attendants. Inflight amenities were excellent."
Ventajas: "2 inches more legroom in economy than other airlines on that route."
Ventajas: "Most all."
Desventajas: "Old business class configuration. Today, expectations are for lie-flat chairs, especially for longer flights leaving at very early hours."
Ventajas: "Legs-room was good."
Desventajas: "Sit have good legs-room, but not a great comfortable sits... Food can be better."
Ventajas: "On time, comfort, good food, good deal"
Ventajas: "Everything but the food menu. But it's okay. I usually order Hindu meal."
Desventajas: "Nothing except food menu. The standard menu does not change very much. It's always very similar."
Desventajas: "Not ok"
Ventajas: "Delightful service, comfortable seats, delicious food... what a treat! It was a pleasure to fly ANA and I look forward to doing so again."
Ventajas: "Great service, everyone was happy to do their job"
Ventajas: "overall clean and comfortable, service is great"
Desventajas: "Limited movie and news programs"
Ventajas: "Crew always good"
Desventajas: "Leg room tight for 6 ft'er. Seal selection changed without notice from on-line chart to actual"
Got me to the destination, long delayed.
We enjoyed the flight very much. The flight staff was very helpful and friendly.
Ventajas: "Crew very helpful. Seat was very good, food excellent."
Ventajas: "Crew were very gracious and kind."
Desventajas: "Food not as good as before"
Ventajas: "The crew was excellent, respectful and helpful."
Desventajas: "Boarding by bus is poor"
Ventajas: "Just ok"
Desventajas: "The crew and the service"
Desventajas: "Crew miss my drink"
Ventajas: "Flat bed is wide and comfortable. Cabin crew was excellent."
Ventajas: "The crew members were really nice and accommodating."
Desventajas: "Need more entertainment selections."
Desventajas: "20 min late but acceptable for a 15 hr flight"
Desventajas: "Nothing much"
Desventajas: "The seat covers looked worn and dirty. Needs an upgrade."
Desventajas: "Seats after 1st hr, will feel uncomfortable"
Ventajas: "Crew was attentive and made extra effort to meet special requests from passengers."
Ventajas: "Same as above on SIN-BKK"
Desventajas: "Next time in B787 Dreamliner"
Ventajas: "Crew will do anything to help"
Desventajas: "I was on a nut free diet However they still gave me a ice cream covered in macadamia nuts. Nut free meals were also gluten, vegan etc so very bland"
Desventajas: "No complain . It’s singapore airlines"
Ventajas: "Okay in general, nothing impressive"
Desventajas: "Food certainly need improvement, lacking in attention to ensure food quality. Crews need proper training in customer service."
Ventajas: "Extra touches and super pleasant and courteous staff."
Desventajas: "My moslem meal selection wasn’t provided onboard"
Ventajas: "Well organized boarding, friendliness of staff, food service"
Desventajas: "Flight was delayed by about an hour."
Desventajas: "The toilets were a little unsanitary."
Desventajas: "Flight was late due to the eternal airtraffic mess at suvanabhumi whenever it rains"
Ventajas: "Entertainment ok but not newest, boarding smooth, food ok"
Desventajas: "Long waiting time for baggage, food not exceptional"
Ventajas: "My neighbor"
Desventajas: "Fight war delayed and we got a security check upon arrival"
Ventajas: "Friendly crew I like that a lot. The diabetes food choice ecselent Thank you"
Desventajas: "The toilets were very dirty"
Ventajas: "Excellent attention to service and comfort."
Desventajas: "Boarding a mess, 30% boarded as "business". Food terrible. Entertainment system doesn't work on a lot of seats as plane is very old. Cabin crew not able to handle the passengers, delayed in every aspect and forget to serve passengers. Shitty flight and service."
Ventajas: "Me tiraron un vaso de gaseosa arriba y la actitud de todo el personal a bordo fue sobresaliente. Más allá del accidente me regalaron 75 usd para gastar en el catálogo a bordo."
Ventajas: "But I got to take Qatar airline and the service was great"
Desventajas: "Almost missed the flight, havent noticed the passengers in prior"
Desventajas: "Mediocre food, lousy entertainment system that belongs to the last decade. Singapore Airlines has not been the premium carrier it was a decade ago and is now simply a so-so airline charging exorbitant fares."
Ventajas: "Las aerolíneas asiáticas que he probado son excelentes de todo a todo. Gran servicio y atención al cliente."
Ventajas: "I like the personal TV, my foot rest and water holder frequent water serve,"
Desventajas: "For me coffee is too strong, and I like the food on the way to Tokyo better than on the way back to LA"
Ventajas: "Great service. Really friendly and polite. Lots of current movies and TV shows to watch and provided earbuds with adaptors. Made the experience a lot more pleasant."
Desventajas: "The seats can be laid bag pretty far and the people in front of me decided to recline for a majority of the 10 hour flight. I wish the chairs either didn't do this or the flight attendants would have said something. I didn't feel like I had the authority to do anything about it. Also it was so warm! I have no idea if there was a fan."
Ventajas: "Friendly, attentive crew. Clean plane."
Desventajas: "Cramp set space. Lack of movie choices, not all had closed caption."
Ventajas: "Comfy chairs and good food on Singapore Airlines."
Desventajas: "Some of the male crew didn't do anything, the females did all the interactive work in serving and helping the disabled as far as I could see."
Ventajas: "Not much turbulence"
Ventajas: "Nothing specific"
Desventajas: "No real dramas"
Ventajas: "Very helpful and polite staff"
Desventajas: "Old B777-200 with small personal screen. And they don't have pillows on board."
Ventajas: "Great service, great experience."
Desventajas: "I liked it all."
Desventajas: "On my trip to Japan, the staff was incredibly rude. Horrible commendations. The controls didn't work. And the desert had mold in it."
Ventajas: "Excelente y cálido servicio en el mostrador de facturación en Manila. Comida bastante aceptable para clase turista. Acceso gratis a sala vip en Changi, con oportunidad de tomar una ducha antes de embarcar en el vuelo largo a Barcelona. Las azafatas son adorables."
Desventajas: "La calidad del sonido del sistema de entretenimiento a bordo no es buena. Hay mal contacto entre las tomas del asiento y los auriculares."
Ventajas: "La cordialidad, el trato, el servicio, el avión, la limpieza. Un vuelo muy agradable y que recomendaría siempre."
Desventajas: "Que para ofrecer los servicios comerciales si hablaban español, para el resto de servicios no, aunque fueron muy atentos."
Ventajas: "In-flight Entertainment. Orderly & on-time boarding."
Desventajas: "Food selection was limited given we were traveling Economy class."
Ventajas: "I liked how often the staff walked down the ailes to help. They are very attentive. The entertainment is endless. Seats were standard in economy class, I recommended upgrading for that long of a flight."
Desventajas: "To my flight specifically, it got adjusted without telling me so I ended up missing my final transfer. I was not given a notification for a flight change. Someone met me at the end of my second flight to tell me I missed my connecting flight. With the adjusted flight Singapore gave me, there was no chance I would have made it. They did purchase a ticket for me on another airline to get to San Francisco in the end."
Ventajas: "Great customer service, food was fine, seats were comfy in economy too. Definitely would fly again and recommend to everyone!"
Ventajas: "Airline was great"
Desventajas: "The customer service at Airfair.com is abysmal. I will NEVER do business with them again."
Desventajas: "Earphones were poor and when replaced still did t work well"
Desventajas: "instead of gluten biscuits, peanuts or popcorn could be offered"
Ventajas: "Friendly staff great food and customer service very comfortable seating wonderful atmosphere. Thank you much for taking care of me"
Desventajas: "Everything was perfect"
Desventajas: "I think Eva should stop their business. Nightmare to fly with!"
Ventajas: "Amazing crew"
Desventajas: "Chair leaning"
Ventajas: "Comfortable seats."
Ventajas: "The crew was fantastic and the food was excellent. Would highly recommend this airline!"
Ventajas: "Amazing crew and food; clean lavatories throughout the flight"
Desventajas: "Need more elbow space; 10 seats across in the economy section really soured the experience"
Ventajas: "Amazing crew; very attentive; kept lavatories clean at all time during the entire flight; good food"
Desventajas: "10 seats across (B777-300) in economy section really made the experience bad."
Ventajas: "Crew was very nice."
Desventajas: "I can’t think of anything"
Ventajas: "Impecable, mucho hay que aprender por parte de las aerolíneas americanas del excelente servicio a bordo de las asiáticas, así es un placer volar"
Ventajas: "Flight was on time. Great service throughout the journey."
Desventajas: "We waited more than 40 mins for baggage."
Ventajas: "crew was amazing and plane was comfortable"
Desventajas: "Everything was great"
Ventajas: "Nice wide comfrotable seats. The crew and staff were friendly and efficient."
Desventajas: "The food was just average. The overweight lady by me was all over my space. I wish airlines would tell passengers to consider thier neighbors and ask then to respect pooples space."
Desventajas: "Fair enough"
Ventajas: "La comida y también cuando te apagaron las luces del avión para dormirse."
Desventajas: "La incomodidad en los asientos en economy. 15 horas en asientos de economy no es la mejor opción para viajes tan larga. Tendría que comprar de business y para arriba si tendría el dinero."
Ventajas: "The crew, food and entertainment were great!"
Desventajas: "The price from economy to the next level seating is double the price for only a couple more inches? The service was the same and the leg room and food was the same. Go economy next time."
Desventajas: "I don’t need 3 meals. I need rest. I’d rather we turn out the lights"
Ventajas: "Efficient boarding and crew."
Desventajas: "Food not the best."
Ventajas: "Efficient service, no issues! Awesome customer service agent was able to get us on this flight VS later which was a HUGE plus."
Ventajas: "Really enjoyed flying with Eva air."
Ventajas: "Staff on board was excellent. We were 3 hours delayed and they knew we had a connecting flight, so they moved us to the front of the plane so we could et off quicker."
Desventajas: "We were 3 hours delayed - the board kept saying we were just 40 min delayed. Poor communication about the delay, when we would be leaving, etc. No rush in loading plane. LOTS of connections missed due to this. They told us our next flight would wait for us, and it DID NOT. They had already booked us on a later flight, even though we had 20 min to get to it."
Ventajas: "The crew were nice & the flight was on time."
Desventajas: "Food was ok but I was in the Economy class. I do agree with a review that no water was served during a long flight. Drinks were served only after a meal."
Ventajas: "Everyone was friendly and approachable"
Desventajas: "Chicken pasta was cold on the returning flight. Flight crew didn’t come by with water that I saw, except before/with meals. Flight was very cold, even with their nice blanket."
Desventajas: "Very strict on baggage weight rules for carry=-on. Our carry-on bags were almost empty to meet their weight restrictions. Then, they couldn’t enter my United Mileage Plus number, I don’t think I got my mileage, still need to follow up with United. Used their online site, couldn’t get seat assignments, got lousy seats."
Desventajas: "The crew were not very friendly, they went about their tasks but did not engage with the customers in a friendly manner. It was very much as though they were doing the minimum for the job/flight. For instance, when you board and sit down the first thing they give you is the menu and then the landing card. But I've just sat down I don't need these two extra pieces of paper immediately. I sat on an aisle and must have been knocked 5-6 times by the carts. After I was bumped then I hear the 'excuse us, carts coming through'."
Desventajas: "I don’t understand why flights don’t board from the back to the front. People at the back have to get past the ones in front still in the aisles to get to their seats."
Ventajas: "Well apointed aircraft, good food, individual games and movies made for a seemingly short flight."
Desventajas: "Both travellers are 6 feet. A litle morleg room would be nice. But there was more than any US domestic flight."
Ventajas: "plenty of movies to watch."
Ventajas: "Buena comida, aviones cómodos, organización, excelente atención"
Ventajas: "Attendants really look after you. They work hard and walk fast to keep everybody happy."
Ventajas: "Comodidad y atención"
Desventajas: "El entretenimiento dentro del avión no era muy bueno."
Ventajas: "Comodidad y atención"
Desventajas: "El entretenimiento no fue muy bueno"
Desventajas: "It was a long 9.5 hrs flight! Economy class is okay! Nothing wrong w the airline, its just not comfortable to sit for almost 10 hrs long!"
Ventajas: "The service were so nice the food were amazing. The rides were relaxing and I felt safe and comfortable the whole ride home."
Ventajas: "Everything from boarding to entertaiment."
Ventajas: "On time departure Attentive crew Good food"
Ventajas: "Service was neat Took of on time Good entertainment"
Ventajas: "I liked the service and the politeness of all the staff. The food and beverages were also great."
Ventajas: "the staff...very professional and warm...great amenities...food was excellent..very comfortable plane"
Desventajas: "had to inquire about cocktail service"
Ventajas: "Quick boarding, felt like more leg room than usual, polite courteous staff, good movie selection."
Desventajas: "Food was good, but I've had better with other Asian airlines. They served me croissant with breakfast that was so dry, it crumbled all over my lap."
Ventajas: "Attentive crew, clean washrooms, decent chairs, great food, enough entertainment. It was easy to transfer trains in an airport we have never been to."
Ventajas: "Well fed, fast, bathrooms clean"
Desventajas: "More Movie selections"
Ventajas: "Friendly service. The food was good!"
Desventajas: "Bumpy ride could also be from hazy weather."
Ventajas: "The plane was nice, seats comfortable, flight staff was super nice, ride was very smooth, like all previous Eva air flights."
Desventajas: "Nothing. Everything was great as usual :)"
Ventajas: "Beautiful stewardesses, newer aircraft- roomy & amazing personal TVs w/ awesome movie selection."