Encuentra vuelos baratos a Cozumel
Consejos para encontrar vuelos baratos a Cozumel
- No hay ningún aeropuerto principal en Cozumel. En su lugar, el aeropuerto de Cancún opera en esta zona.
- ¿Buscas vuelos baratos a Cozumel? Un 25% de nuestros usuarios encontró boletos a Cozumel a estos precios o más baratos: Solo ida a Ottawa por $185 - Ida y vuelta por $281, Solo ida a Honolulu por $372 - Ida y vuelta por $526, $1.585 por un viaje de ida y vuelta desde desde Arusha
- enero, febrero y diciembre se consideran temporada alta. enero es el mes más barato para volar a Cozumel.
Preguntas frecuentes sobre reservas de vuelos a Cozumel
¿Qué aerolíneas tienen una política de cancelación flexible para los vuelos a Cozumel debido al coronavirus?
¿Qué aerolíneas aplican medidas de distanciamiento social en los vuelos a Cozumel debido al coronavirus?
¿Cómo volar a Cozumel?
¿Qué aeropuertos están cerca de Cozumel?
¿A qué distancia está el aeropuerto de Cancún del centro de Cozumel?
¿Cómo es que KAYAK encuentra precios tan bajos para vuelos a Cozumel?
¿Cómo me ayuda la herramienta de predicción de precios de KAYAK a elegir el momento adecuado para comprar mi boleto de avión a Cozumel?
¿Qué es la opción KAYAK Mix para los vuelos a Cozumel?
¿Qué es la función "fechas flexibles" de KAYAK y por qué deberías prestarle atención cuando buscas un vuelo a Cozumel?
5 principales aerolíneas que vuelan a Cozumel
Valoración según las opiniones de los clientes de KAYAK
Desventajas: "Plane was 1.5 - 2 hours late and passengers were offered no explanation and there were no apologies from the crew. Even if it was unavoidable (weather, etc.), SOMETHING should be said to passengers. Very poor customer service."
Ventajas: "Great service at check in. We only had standard economy and didn't purchase food so can't rate this. No entertainment was provided so also cannot comment. Otherwise great experience"
Ventajas: "We were giving complimentary drinks and the first class meal because there were only twelve passengers and none of us upgraded to first class so they had 12 Meals available. They really did make up for the bummer that the 5 hour delivery caused. The staff was incredibly friendly and accommodating. They even let us go sit in the first class seats which were very comfortable"
Desventajas: "We had a unexpected 5 hour delay due to a mechanical issue"
Desventajas: "The plane was hot the air conditioning was not turned on which made it hot and uncomfortable."
Ventajas: "Friendly staff"
Desventajas: "Delay with takeoff waiting at the gate inside of a very warm plane"
Ventajas: "Freindly check in."
Desventajas: "Cabin crews. Looks like they are either tired or lacks interest in their profession."
Ventajas: "In time/early"
Desventajas: "Charged for baggage and later were checking bags for free. No pillows or blankets. Noisy flight and mildly bossy crew with other passengers. I'm old enough to remember what it can look like when done well."
Ventajas: "Minnesota was beautiful this time of year! The flight itself was typical, similar to flying Southwest. Boarding moved. The crew were average, nothing above and beyond. Overall decent flight, but then we got diverted. Some positive shout outs to those who worked to make an unfortunate event better: Texas Aero Services and the 20 year olds at the desk were given a challenging and difficult situation which they would not be expected to prepare for and did a decent job. It was a tough spot for them and what Sun Country did to them was extremely unfair and unprofessional. These young men gave credit to the dispatcher at Sun Country who attempted to call up to the CEO, unfortunately he was not empowered enough to take care of the situation. Several star players here, but the team failed. Thanks to Waco Police and the staff at Whataburger for spinning up hundreds of meals in short order beyond the midnight hour. Thanks to KWTX, WFAA, KARE for picking up this story. Finally, to my fellow passengers, I'm sorry we all had to go through this, but to those who were kind, helping, and shed light on this event, thank you. God bless!"
Desventajas: "Our flight, Sun Country 550 from MSP to DFW diverted to Waco, TX. While unfortunate weather diverts happen, the airline failed to own the situation. The airline was ad hoc and did not have a plan to take care and comfort customers in an unfortunate event. With the lack of communication, I am concerned how this airline would respond in an elevated scenario. Media: http://www.kare11.com/mb/news/sun-country-passengers-stranded-in-waco/459314288 http://blogs.mprnews.org/newscut/2017/07/sun-county-passenger-we-just-want-to-be-treated-like-human-beings/ http://www.kwtx.com/content/news/Around-100-passengers-stranded-at-Waco-Airport-436280323.html We waited on the ground for hours, standard, but it went off the rails when after the order to deplane. The pilot told us we had the option to deplane. After he stepped off, the flight attendant provided conflicting direction that we would all deplane and there was no option to deplane confusing passengers (crew coordination, who's in charge?). Maybe an hour later the plane and crew take off leaving all 150+ pax at what was essentially a closed terminal. Sun Country left no representation on the scene. (lack of leadership and communication). Local law enforcement and the general aviation terminal staff picked up where they could. Sun Country made valid statements with respect to FAA/TSA regulations, but they also blamed the local shuttle company for "not cooperating". The company repeatedly deflected ownership. With regards to ground transportation, we expected that it would arrive within a reasonable time (30 minutes) after deplaning. That turned into hours. I understand bus drivers have a certain fee for getting out of bed at 2AM. Sun Country, as some of us were getting a little stir crazy, I was able to call a local 24/7 hour limo service. They could be at the terminals in short order. For $750, we would get 1 limo, 22 pax from Waco to DFW. Speaking with them, moving 150 people was fairly simple. Sun Country, please try harder. For your new CEO, study this incident and you can see what you need to fix at your company. The most tragic thing I witnessed was a pregnant mother, with lap child experiencing morning sickness in front of everyone at the terminal. What angers me is no one from Sun Country was there to see or comfort her. Those people were in bed or unavailable. There were multiple failures here. In hindsight, it may have been better if the pilot refused Waco and requested Austin where there would have been TSA staff, a standby crew, or more reasonable accommodations. Sun Country could have some contingency contracts with local ground transit companies. There's a lot this airline can take in from this experience to improve themselves, let's hope they do. I would like some consideration for this terrible experience and if this airline cares about its image it should reach out to all flight passengers to apologize and get their feedback to so they don't muck it up again."
Desventajas: "Flight attendant tried to stop from going to the bathroom prior to closing of the door. After going to the bathroom the door was closed 10 minutes later."
Ventajas: "The crew did their best to comfort passengers."
Desventajas: "The flight was super delayed due to weather."
Ventajas: "The crew"
Desventajas: "Just say I'm never getting on that plane again. ill pay more next time .just switch crew to Any plane I ride"
Ventajas: "Quick, easy boarding and an attentive staff helped"
Desventajas: "There is no entertainment options at all. Would like more"
Ventajas: "The crew was friendly."
Desventajas: "Sun Country doesn't have a gate in Dallas so boarding was a challenge. It was a very unorganized process and took much longer than a standard boarding. Takeoff was delayed by an hour due to this. We will not be flying Sun Country again."
Ventajas: "The crew was friendly"
Desventajas: "The flight was delayed by an hour"
Ventajas: "From the ticket agent to the flight attendants... EVERYONE was professionally friendly and positive."
Desventajas: "The chicken salad was excellent and the service was great in first class."
Ventajas: "The room between seats was great. The crew was friendly and helpful."
Ventajas: "My first experience with this airlines. Would definitely fly with you again."
Desventajas: "We had to take an escalator down to the ground level and take a shuttle bus to the plane which was out on the tarmac. I don't really know why except the airport they said was busy and the plane couldn't come up to the gate. I nearly sprained an ankle because it was dark and I didn't see there was a step from the escalator platform to walk to the shuttle bus. I have never experienced that before and we have flown Sun Country from DFW to MSP several times before. They don't even give peanuts or pretzels any more and all the other airlines do."
Ventajas: "Larger overhead bins. Pleasant and helpful staff."
Desventajas: "Plane was 45 minutes late in take off custom check and mostly waiting for late passengers."
Ventajas: "The flight attendants were moderately polite"
Desventajas: "The flight was 8 hours late. The stated reason "weather" was not credible and we not informed. There was no offer of a meal or any other accommodation at all. I will NEVER fly Sun Country again!"
Ventajas: "Boarding and leaving the gate was nice and prompt."
Desventajas: "I never received a beverage service. I was asked by one of the several flight attendants on the plane and I told her I wanted a Ginger Ale and I never received it while other guests still got their drinks."
Ventajas: "Everything was great and quick from Fort Myers to Cancun"
Desventajas: "Once leaving Cancun, we went through main security with no problems. But as we were attempting to board I had to be checked a second time, I do not feel that this was necessary since I was already cleared by TSA. All they said was this is a random check. I was held so long that my and my wife had to search for over head space for our carry on bags, as there was almost none left. I do not feel that there was any cause for this and made our return flight very unpleasant."
Ventajas: "On time, good AC, water offered."
Desventajas: "They waited too long for passengers getting through customs they told us. Therefore we landed 1/2 hour late."
Ventajas: "Personnel at Check in at the front desk were wonderful!"
Desventajas: "One of the crew in first class was unpleasant and very rude. She had short brown hair (the blonde lady was very friendly and nice). After letting 15 other people use the lavatory in the front of the plane, and because the carts were blocking the aisles, I also attempted to use it. As I was closing the door, the brown haired lady forcefully grabbed the door and swung it back open and told me I had to use the lavatory in the rear. Since I didn't want to get arrested, I did. When I was gone, she confronted my wife about why she did this and did so in a very rude tone. I hope to never see her again. I may think twice before choosing Sun Country again. If it wasn't for her, the ride would have been decent."
Ventajas: "Staff was very nice"
Desventajas: "Landing was rough"
Ventajas: "The plane looks old- phone jacks loose , no entertainment available"
Ventajas: "There was none"
Desventajas: "Despite several attempts to call and use the website, I was unable to cancel my flight. The website, which appears to be new, was just prompting error codes, and the phone number left me on hold for 20 plus minutes at every attempt to speak to someone."
Ventajas: "Because of a delay, was given a voucher for food and also a voucher for travel at another time. Seats are clean and not so cramped you can't breath. Excellent landings."
Desventajas: "Wish they had cranapple or crangrape drinks."
Ventajas: "Nice short flight. Normal drink cart came through early with no up charge."
Desventajas: "Upcharges including $25 for first bag for each of us. A charge for even a snack on the flight."
Ventajas: "That I'm alive"
Desventajas: "Late to board and hard, scary landing."
Ventajas: "I was a first class passenger flying out of cancune from wedding. Whe it amd time to board the lead at the ticket counter asked me to step aside and said she can't let me board as I smelled liked alcohol. I assured her I haven't had a drink that day and even if I did why would it matter."
Desventajas: "After much debate then me demanding to speak to the captan as it is his final decision she did so. That capt assisted her that all is ok and to let me board. Once he left she made me wait to be the very last person to board and had two security guards escort me to my seat. I am a professional and consider myself very put together so found this to all be overboard and completely obserd. Thanks for confirming that I will never fly with you all again."
Ventajas: "Sun Country's customer service was amazing. Our flight to Mexico everything went well and we were treated well. Our flight home from Mexico we had to change. My wife became extremely ill and under the direction and OK to fly home from Doctor Gonzalez It was in my wife's best interest to leave Mexico early. On phone your Reservations person was wonderful and helpful in giving us our best options. We followed her directions and when we got to airport the gate agents and , a personal wheel chair person, were amazing . Our wheel chair person for flight 572 - 2/26/2016 was your best advocate of what your customer services is. She knew every phase of the operation of your Airlines. she represented your Airline very well. She loves her job and does her job superior to others. In Mexico they made the process of flying home easy for us. We were so afraid that my wife would not be able to go through the process but they treated her so gently and lovingly and made sure we got home stress free. They treated both of us like they knew what we had been going through and knew just what to so to make us feel special and at peace. I must say your Mexico agents are well trained and professional. They made sure that we were well taken care of as well as the other passengers. We were at the Airport early and I had a chance to view how others were treat, wondering if it was just us that they made feel special, It was not just us they made everyone feel special. I just can not thank your Mexico team on the morning of 19 February 2016 enough. We are truly truly grateful. When we arrived at our home in USA a wheel chair again was waiting for us at the aircraft door to take us through customs and to a cab. Again our wheel chair person again was amazing in making sure my wife would be OK through the customs process. THANK YOU SUN COUNTRY WE ARE VERY IMPRESSED WITH EVERY ASPECT OF YOUR CUSTOMER CARE. WE ARE EXTREMELY GRATEFUL. John"
Ventajas: "Super nice crew- Seats were comfortable-we felt safe and well cared for the whole time. No hassles with the immigration papers like on other airlines-they had plenty and were willing to answer questions."
Desventajas: "Had to change gates without much notice. Maybe airports fault and not SunCountry."
Ventajas: "Fantastic flight all the way around! Will fly this airline again for sure!"
Desventajas: "Seats are so close together your knees hit one in front when they recline back No leg room Plane didn't take off on time"
Ventajas: "We were able to get Sun Country first class.. it rocked."
Ventajas: "Best air lines, i ever travelled. I will keep Sun Country airlines as preferred air lines."
Desventajas: "Very friendly staff and nice flight. Follow up on beverages."
Desventajas: "We requested bulk head seats as my husband just had knee surgery. They said they were all taken. Well the young men sitting in these seats did not seem to have any problems getting up and down and getting around before the flight and certainly did not after."
Desventajas: "Embarrassing level of customer service. Absolutely awful check-in process. Given multiple instances of incorrect information."
Ventajas: "My mother (elderly) and I flew to Cancun from 2 different cities. My flight was delayed and it took 45 minutes to go through custom. They saw my mother waiting at the carousel (our meeting spot) next to my checked bag (she recognized my luaggage). They actually ask her what they can do to help and have someone waiting for me at the custom. I was very surprised when they told me "you mother is waiting for you, please follow me". Very pleased with their services."
Ventajas: "Very nice and accommodating people. Plane was very clean and really nice. Best airline I've flown in a really long time. The other airlines could use a few lessons and Sun Country could be a great teacher."
Ventajas: "direct flight"
Desventajas: "flight was delayed"
Ventajas: "Excellent flight crew and staff. Easy boarding even though we had to take a bus into the tarmack. It was a great flight! Thanks!"
Ventajas: "Crew were very nice also the flight prices was very reasonable"
Desventajas: "Departed on time"
Ventajas: "The flight attendants were mostly pretty friendly."
Desventajas: "We had to wait on 33 passengers to go through customs and ended up taking off about an hour late. That was annoying."
Ventajas: "I liked the information emails on when I could check in early, boarding info, baggage claim info when I check my bag."
Desventajas: "I didn't have any problems with this flight."
Ventajas: "Flight times"
Desventajas: "Flight attendants were terrible. Poor drink service and never picked up trash until end of flight. Just plain rude. They charge for luggage on international flights."
Ventajas: "el tipo de entretenimiento"
Desventajas: "sin comentario"
Desventajas: "Your customer service center is useless. The representatives do not help, they are mean and patientless."
Ventajas: "There was great service at the desk when I needed to have my flight rescheduled. Friendly staff in flight as well."
Desventajas: "Having less than an hour to deplane, go through immigration, them security just isn't enough time between flights. I missed my plane as Guadalajara immigration took almost 2 hours at 5:45am. I then had to add another flight to my itinerary. Planes are somewhat old."
Ventajas: "The entertainment"
Desventajas: "Lack of snacks, prefer chips"
Ventajas: "Choice of beverages was good, flight attendants impeccable."
Desventajas: "I was in Classe Premier. My seat was extremely hard to recline and my let rest wouldn’t extend. Very uncomfortable 2 and a half hours."
Desventajas: "Retraso 10 minutos"
Ventajas: "Que me trataron bien"
Desventajas: "Un poco confundido"
Desventajas: "Todavía no salgo de estados unidos estoy en Los Angeles ca quiero un número de teléfono para hablar co ustedes"
Desventajas: "El uso de cubiertos y platos de plástico no sustentable."
Ventajas: "Entertainment options"
Desventajas: "No announcements for landing. I usually wouldn't complain about arriving early but my shuttle was not available for two hours so the early arrival added that time to my wait time."
Ventajas: "Servicio y aviones muy bien."
Desventajas: "Para un viaje de 3 horas solo te den cacahuates y bebidas. Entonces, cuál es la diferencia con las otras aerolíneas?"
Ventajas: "Quick flight, ease going through customs"
Ventajas: "I didn't have a seat and was upgraded to first class, which was AMAZING."
Desventajas: "Horrible customer service and delayed all our plans"
Desventajas: "Lack of entertainment"
Desventajas: "A horrible flight!!! We arrived at 5:04pm then we sat on the tamarac for 40 minutes before they could find a gate for us!!!! What a horrible lack of management!’ Who runs this airport/airline!? At the end they moved us to completly different terminal!!! Had to find a new transportation to the hotel!!! Again, what a horrible display of management skills!!"
Ventajas: "We made it"
Desventajas: "We sat on the tarmac for two hours. The flight was cold and miserable and today I’m sick."
Ventajas: "Same as above"
Desventajas: "No issues"
Ventajas: "I try to fly on the best airlines due to the service, however the service has gone down"
Desventajas: "The poor service provided to customers when a flight gets delayed, there was no explanation, no gate, we were walking around the airport without any information and the food voucher barely cover a meal."
Desventajas: "I had to document my luggage in every airport"
Desventajas: "Got to the airport 2 hours before my flight to fly domestically. Waited 1.5 hours in line. Everyone who worked there didn't give a damn about anyone's situation. This isn't the first time the experience was miserable. I recommend viva or volaris. This airline can't get it together."
Ventajas: "It was ok from mexico city to cancun"
Desventajas: "All the bad experience in mexico city only"
Ventajas: "Nice plane"
Desventajas: "Delay, gate change, reissue of boarding pass. It was confusing. Mostly airport issues, not Aeromexico."
Ventajas: "The plane is very comfortable"
Desventajas: "Que solo tengan cacahuates y el avión no tenía pinta de haber sido aseado antes de abordar"
Ventajas: "Me encantó la atención por parte del personal, los accesorios para llevar un viaje mas placentero (cobija, almohada, audífonos, antifaz, etc.). En general todo estuvo exeblente, solo la comida estuvo un poco salada... pero execelente ."
Desventajas: "El pollo y la pata estaban un poco salados"
Ventajas: "The crew on this flight was amazing."
Desventajas: "The seats, my Gawd...felt like I was sitting on marbles. And this priority board issue. Why say you have priority boarding and be the third zone???"
Ventajas: "Estaba caliente"
Desventajas: "La porcion es muy pequeña y solo me dieron dos opciones de comer, o pollo o pasta que ya no tenian nada mas"
Ventajas: "attendants heard your grievances."
Desventajas: "i got there around 5am for a 7am flight. it took those 2 hours to check me in. and then ran to the plane so i would not miss it."
Ventajas: "Confortable seats and entertaiment"
Desventajas: "Late boatding"
Ventajas: "Sin comentarios."
Desventajas: "El personal poco amable,asientos muy incomodo y aparte cobran por el equipaje que regular siempre lleva uno no vuelvo a volar por Aeromexico."
Ventajas: "El viaje muy cómodo y sobre todo rápido."
Desventajas: "El abordaje fue un poco desorganizado, en el vuelo se les olvidó dar audífonos para la película."
Ventajas: "Buenas actitudes"
Desventajas: "Missed flight due to my connection flight being iver one hour late"
Ventajas: "La atencion y amabilidad del personal, sobretodo al estar abordando el avion (me refiero a partir de la entrada al avion)"
Desventajas: "La presion del peso y medidas del equipaje que hacen sentir a personas que viajan por primera vez como yo."
Ventajas: "Seats had the television screen in the seats instead of the monitors that come down from the ceiling. Everyone could choose what they wanted to watch. Good selection of movies and television shows. Airline stewards were nice."
Desventajas: "All three of our flights were delayed. It was stressful trying to get to new gates and not sure if we would make our flights or not. No explanation why there was delays. However, this worked out to our advantage or we would have missed our flights."
Desventajas: "siempre se retrasan y aveces los precios no son adecuados a lo que ofrecen"
Ventajas: "Everything - the excellent service continued."
Desventajas: "That our flight was finished."
Desventajas: "Almost lost the conection at MEX because I was waiting for my baggage, nobody said anything until 20 minutes the bags for the flight stop coming."
Desventajas: "I purchased a first class ticket, but the airline changed Equipment to a plane without a first class cabin. I was unceremoniously bumped back to coach and placed in front of two screaming children who proceeded to yell, kick my seat and hit me in the head for the entire flight. Never fly aeromexico"
Ventajas: "Excellent legroom, friendly service, on time"
Ventajas: "Los asientos son cómodos"
Desventajas: "Que el 1er vuelo se retrasó tanto que hasta nos querían dejar hospedados porque no alcanzabamos a llegar a la conexion en el DF y nos decían que si no aceptabamos su oferta del hospedaje, nos arriesgabamos a quedarnos sin servicio, siendo que pagamos por los boletos hasta el punto destino, y para resultado pudimos llegar al DF y nos culparon del retraso de la conexioón"
Desventajas: "Aterrizó fatal."
Desventajas: "Delayed for no reason, very irresponsible msnagement"
Desventajas: "Salimos tarde ya que buscaron 6 voluntarios para quedarse."
Ventajas: "At least this one is on time."
Ventajas: "It appears not many pay for the upgraded seats between MEX And CUN. My husband and I had 6 seats to ourselves to stretch out on! Boarding priority was non existent and in flight entertainment was for children, but overall it was a comfortable flight."
Desventajas: "Small horrible plane, original 6am flight cancel without notice, took 9am flight instead, took off late. Last time using this airline."
Ventajas: "El vuelo salió y llegó a tiempo"
Ventajas: "Todo bien gracias."
Desventajas: "Esta bien."
Desventajas: "No es posible ver películas o series sin tener que perder 15 minutos en cada uno gracias a las publicidades que no se pueden saltar. La comida es mala, el pollo es muy extraño no parece más que gelatina"
Ventajas: "Muy buenas películas"
Desventajas: "El abordaje muy tardado, cuando se habían encendidi los motores y ya íbamos tarde, los apagaron para nivelar el equipaje. El vuelo salio 40 minutos tarde, unicamente un jugo -sin pretzela o galleta."
Desventajas: "We had to wait 2.5 hours in Dallas to get on the plane"
Ventajas: "Everything was great. Easy boarding great comfortable seating and friendly efficient stewardship"
Ventajas: "La atención al viajero."
Ventajas: "Everything was on time!"
Ventajas: "I got the vegetarian meal I asked for."
Desventajas: "Flight was delayed, because of the boarding process with immigration"
Ventajas: "Staff extremely friendly and helpful"
Desventajas: "Old plane with no individual tv screens!!! Didn't know these planes still existed!"
Ventajas: "Extra blanket and pillow. Empty seat to sleep in. Fairly clean interior for the most part."
Ventajas: "Flight attendants were nice"
Desventajas: "The seats were incredibly uncomfortable. There was no leg room and 122 of the space below the seat in front of me was taken up by a metal box attached to the seat. I couldn't put both feet under the seat in front of me. The food was bad tasting and overly processed. We were fed a lean cuisine. The entertainment was from mounted tv's in the aisle. At this point, all planes crossing the ocean should have individual tvs for a customer to watch. They had this 15 years ago, how do they not have it now."
Ventajas: "Flights lately have been a huge disappointment but American Airlines was great! Crew was so pleasant and helpful,food was good and the "entertainment" was too! I'll definitely fly with them again!"
Ventajas: "All good! Nice staff. Easy travel."
Ventajas: "The crew was very efficient and friendly while handling everyone. Flight was smooth, food was good. I went to the wrong terminal and did not know that the advertised finair flight was actually American Airlines, the AA ticket counter attendant went all out to make sure I made it to the gate. All this with less than an hour before departure."
Desventajas: "I went to the wrong terminal, the email ticket had finair in large print and in smaller print indicated American. Luckily I was able to literally run and make my flight. Would be better to more clearly indicate actual airline."
Desventajas: "Small seats, no wifi, no chargers, terrible entertainment."
Ventajas: "Once we got on the plane, everything was pretty standard"
Desventajas: "Flight was delayed 5 hours."
Ventajas: "Por el problema informático de British Airways había overbooking en este vuelo, y al embarcar recibí un upgrade (soy Sapphire de World)."
Ventajas: "Staff on the plane were nice."
Desventajas: "5 hour delay, fear of cancellation ruining a trip planned for years, not feeling we were told what was happening, series of delays extending decision time, unappetizing sandwiches during delay."
Ventajas: "An agent found me a window seat for the Chicago-Barcelona leg of the trip with extra leg room. That was amazing. Also, the lost luggage assistant for American Airlines was super helpful and nice. Also, the 787 (I think that was the Chicago-Barcelona craft) was a very enjoyable airplane. It was super smooth. It had high tech windows that adjusted the amount or type of light that could filter through the windows depending on the settings."
Desventajas: "When I arrived in Barcelona my Bag went missing. It showed up an two hours after my flight landed."
Ventajas: "Nice head rest (although it did not stay bent at angle, so could actually rest against it)."
Desventajas: "Think it is ridiculous that I had to pay so much to select a seat ahead of time, and it was just a regular seat. I can understand for extra legroom or exit row, but for a regular seat, that is ridiculous. Then there was a fee to change priority boarding, so I could ensure I was able to have my carry-on with me, instead of risk having it go underneath."
Ventajas: "Free alcohol and good passenger friends and friendly service."
Desventajas: "No outlets for phones"
Desventajas: "Todo bien"
Desventajas: "No tenía pantallas individuales"
Ventajas: "Lo unico bueno fue el almuerzo, un pollo teriaky con arroz muy rico."
Desventajas: "El sistema de entretenimiento es viejo y algunas peliculas dejaban de funcionar en medio de la funcion."
Ventajas: "Pésimo el vuelo. Pésimo el chek in. Filas enormes para entregar equipaje. Salió con retraso. El personal abordo problemático. Poco amable. Falta de aseo del avión. Pésima entrega de equipaje. Malo malo malo"
Desventajas: "Could not read paper when passenger in front reclined seat. No space between rows."
Ventajas: "Crew was excellent but it was literally the most uncomfortable plane ride I have ever been. There was even an empty seat in the middle and I couldn't sleep at all. The seats were super shOrr and the headrests sucked"
Desventajas: "No entertainment. There wasn't even a drop down screen for a movie."
Desventajas: "My flight was actually processed under American Airlines. Oddly, the confirmation email stated it was Finnair."
Ventajas: "On time"
Desventajas: "Cramped seats. Entertainment system outdated"
Desventajas: "Plane was too old, flight attendants were rude"
Ventajas: "The departure time. This left enough time to get to the airport and go through security without rushing!"
Desventajas: "Sitting in the middle Paying for luggage ( I wish Southwest flew out of ORD)"
Desventajas: "Due to two flight delays, I traveled an additional 24 hours, on top of my 20 hour original flight. Albuquerque Airline staff were rude, dismissive, incompetent, and each individual I spoke with gave me wildly differing information. The two delays (leading to approximately 48 hours of travel) would have been stressful enough, but the callous, ignorant and unprofessional attitudes of American Airlines staff (and staff in general at Chicago O'Hare Airport) really disappointed me. This was even more striking compared with the professional service I received from British Airways (from whom I purchased the tickets). I was ashamed that my country could lag so far behind in terms of basic customer service and problem solving."
Desventajas: "Requested for wheelchair assistance but none provided?!!"
Ventajas: "Timing and transit time was excellent"
Desventajas: "Food was horribe and no dedicated tv per seat"
Desventajas: "We were delayed for 6 hours due to a maintenance issue. Horrible customer service"
Desventajas: "Always a problem with these guys"
Ventajas: "Couldn't of been more impressed especially after being hung out by Southwest!!!"
Desventajas: "We have flown to Europe recently on SAS and that airline was so much more comfortable than airberlin. Things we missed: personal TVs on the seats, good leg room (airberlin was quite cramped), and small attentions like a disposable towelette. I got no sleep on airberlin."
Ventajas: "Staff was very friendly and helpful"
Desventajas: "Experienced 4 hour delay with mechanical and weather problems. But glad they put safety first"
Ventajas: "They put safety first"
Desventajas: "Frustrating 4 hour delay"
Ventajas: "Vegetarian pesto pasta was good, but all other food was not good and way too sweet and sugary."
Desventajas: "Flight was delayed several hours, entertainment system did not have many choices and stopped working early in the flight."
Desventajas: "I am very disappointed in my flight. I am 6'7 and paid for an exit row seat. When I got to the airport they gave me a different seat with no leg room. They told me they changed planes and there was nothing they could do to help me. I tried again at the gate and again nothing. Will never fly again."
Desventajas: "The flight attendants were rude, they had no dinner, no healthy breakfast options, they rationed the beverages and after being without enough water for 12 hours, they would give you dirty looks when you asked for a second serving of plain water."
Ventajas: "Room on flight in coach was sufficient and im 6 ft 2"
Ventajas: "My original flight was canceled and booking agent was able to get me on the earlier flight."
Desventajas: "Stewardesses did not pick up trash near the end of the flight. I had to hold it until we landed."
Ventajas: "The entertainment was pretty good . There was a good variety of movies and music"
Desventajas: "the cabin was extremely small, absolutely no leg dpace unless you were in first class, specially if you are a taller person."
Ventajas: "The crew and captain were amazing dealing with us during a terrible, late night delay. They constantly kept us updated about what was happening and were constantly walking around to ensure all of our needs were met."
Desventajas: "The plane was absolutely horrible. Two bathrooms and the in-flight entertainment did not work as well as most reading lights. A door sensor wasn't working correctly which cost us another hour of waiting for a technician to come and repair/reset the sensor."
Desventajas: "No help, and after hold of 45 min, representative hang up on me. I lost a ticket because of very bad customer service!"
Ventajas: "La atención"
Desventajas: "Viajé con un niño y nos dejaron separados de Houston a Bogotá"
Desventajas: "Over 4 hours of delays including on plane then everyone was kicked off. We waited more and they cancelled the whole flight and everyone had to scramble to get on anything available. I lost 28 hours of my vacation. They put us in a scary hotel in Chicago. I received a $200 voucher for further flights that doesn't even cover the cost of my unrefundable expenses such as car, hotel and tickets that were lost on my vacation."
Ventajas: "Almost like normal seats, almost like normal flights. Ontime, helpful, professional, & courteous crew."
Desventajas: "They don't recline."
Ventajas: "On time"
Desventajas: "Uncomfortable seats and lights left on so I couldn't sleep."
Ventajas: "There was a good entertainment system with a lot of new options."
Desventajas: "My itinerary said I fly on Brussels Airlines on a specific flight number. I went to the international terminal to discover it is not there. I then asked multiple aiport staff members if they heard of Brussels Airlines and they said they did not. One person said it may be terminal 1, so I went there based on very little information and with hopes it would be there. I got to terminal 1 to discover there is no Brussels Airlines. I walked to Lufthansa because my return flight is through them, but it was not there either. At this point I have 45 min to make it through security and board, and no one can tell me where Brussels Airlines is. The good news is the flight was delayed, and I got an email from United Airlines with the flight status. This is the first time I was contacted by United and there was a completly different flight number than the itinerary. United should be more clear on the airline and terminal information for international flights!"
Ventajas: "was upgraded"
Desventajas: "small video monitor"
Ventajas: "El embarque fué correcto y el vuelo ain incidencias"
Desventajas: "La comida era de pago y los asientos muy incomodos. No hablaban español en un vuelo que va a Cancún..."
Ventajas: "Muy cumplodos los horarios y empleados bilingues"
Desventajas: "No me gusta que cobren Ud$25 por la segunda maleta inferior a 50 lbs"
Desventajas: "Been on lots of planes super rough takeoff turbulence was awful landing was not good"
Ventajas: "Didn't think my seat was too comfortable. Had to sit on my neck pillow. But flight was on time. Crew friendly."
Ventajas: "Nice crew"
Desventajas: "Horrible plane, old and not comfortable at all. Little entertainment to choose from and the technology on the plane was horrible. No healthy food options, won't fly United internationally again"
Ventajas: "That transportation was available in Chicago."
Desventajas: "No problems."
Ventajas: "Boa 're ding good"
Desventajas: "Lights on in plane all time american keeps lights dim so people rest"
Ventajas: "Azafatas atentas, embarque rápido, vuelo puntual, excelente tratamiento del equipaje facturado (y facturado OCHO horas antes del vuelo, lo que habría permitido dar una vuelta por Chicago)."
Desventajas: "Como malo, poco espacio entre asientos, pero me parece que es lo normal en compañías useńas y vuelos internos, como la ausencia de refrigerios."
Ventajas: "Lufthansa fueron súper amables. Todo bien agradable. Buena comida."
Desventajas: "Sobrecargos algo maduros"
Ventajas: "On time, courteous & caring flight attendant & desk staff. Unable to understand pilot or first officer's PA announcements...language & microphone issues. Airplane is severely cramped so flight was uncomfortable."
Desventajas: "See above"
Ventajas: "All services where very good from check in to arrival In L.A."
Desventajas: "There wasn't anything I didn't like."
Ventajas: "The older planes of United Airlines could use some remodeling. The entertainment system with controls in the middle of the arm rest where the elbow rests is such a bad idea, didn't even bother with this crappy unintuitive system. It was annoying and flashy with bright advertisements or something popping up on a night time flight just sooooooo annoying, turning it off was not intuitive and had to ask the flight attendants how to turn it off during their very busy work of handing out packages with five miniature pretzels and drinks to the passengers, was happy to get a whole cab of juice to myself though."
Ventajas: "Polite crew"
Desventajas: "Flight was delayed for 4 hours due to airplane maintenance"
Ventajas: "Todo estuvo muy bien. Gracias"
Ventajas: "Mi mamá tiene 80 años, aunque es una persona activa y no necesita soporte, solicité por su edad prioridad en el embarque y sin dudarlo la persona encargada del embarque aceptó la petición"
Ventajas: "Asiento súper cómodo, buena manta y almohada. Personal amable. Vino muy bueno."
Desventajas: "Retraso muy largo, espera de más de 3 horas y media. La comida promedio. Me reiniciaron la pantalla 3 veces porque se congeló y no funcionaba. Luego se estropeó el sistema en todo el avión una hora aprox antes de llegar a Lima ya nadie pudo ver programas de entretenimiento."
Ventajas: "Bigger plane more smooth ride the pizza was excellent"
Desventajas: "The running to the next plane in 15 min because of the delay the landing was hard"
Ventajas: "The flight attendant was really Nice"
Desventajas: "The agent at the gate were not helpful, we somehow got seats at opposite ends of the plane. Rowm17 and row 40."
Ventajas: "United got me from point A to point B"
Desventajas: "Crew was rude, not just to me, but to other patrons. Flight was packed going and the man scanning boarding passes spoke to those of us asking simple questions as if we were stupid and defiant. Was he a prison guard in his previous job? On the way to Newark, I had an aisle seat. One of the stewardesses blazed by me with a cart ramming it into my shoulder without so much as a, "sorry." I'm not a big woman but maybe as I dozed off I leaned over a bit...There is no way she didn't feel her cart hit me. Rudeness, it seems is a part of the culture at United because the flight attendants coming back squeezed past the long line for the bathroom without saying, "excuse me." They did however, say, "I need to get by," and one of them brushed by the gentlemen sitting next to me and bumped his laptop and coffee. Overall it seems that the crew working these particular United flights have forgotten that we pay hard earned money to fly. Some of us are going on vacation, to see loved ones, and some are flying to deal with unpleasant circumstances. The staff may fly several times a day, but most passengers do not. There's a lot of prep and anxiety, that goes into taking a flight and a surly flight crew multiplies that anxiety. No one wants to fly with a crew that hates their job."
Ventajas: "The flight itself was ok."
Desventajas: "They have lost my bags. I won't receive them till Friday."
Ventajas: "It was uneventful during the flight."
Desventajas: "It was very late due to weather in Chicago so we missed our train in Paris. But otherwise great flight."
Ventajas: "The service was good"
Ventajas: "La atención!"
Desventajas: "Respecto a los snack dan muy poco, solamente chips! Y no hablan más idiomas que no sea inglés :("
Ventajas: "Ayuda muy buena de parte de sus empleados de United Airlines"
Ventajas: "Friendly flight attendants, helpful staff at the ticket counter."
Desventajas: "Unable to check into both legs of my flight even though Air Canada used United for the first leg."
Ventajas: "The crew was doing their work well."
Desventajas: "At the boarding gate over 30 people were in line to get a seat number. I thought I had successfully selected my aisle seat online but was arbitrarily given a middle seat. I tend to use the washroom often. I had to climb over a sleeping passenger many times, without waking him up. One gentleman had some serious problems there but it was clear he was not getting any resolution. he was obviously very very frustrated. Syrupy sweet noodles?"
Desventajas: "Two hour delay for start of engines.. Not enough chichen and pasta was not good"
Ventajas: "The flight was a head of schedule and very smooth."
Desventajas: "It was freezing cold. I was wearing a sweater and was freezing."
Ventajas: "I have metal leg braces. The staff was helpful getting me from terminal to terminal. They were very helpful."
Desventajas: "Having a leg brace makes difficult I am blessed I can move a little without them. I had to move a short distance without my brace. No place to put it back on."
Desventajas: "i missed my flight because my flight left Toronto late"
Ventajas: "Pilot was very happy and friendly! Very informative throughout flight."
Desventajas: "On the return home, I was seated in the last row right next to the lavatory. I was bumped into at least 40 times by other passengers and flight attendants."
Ventajas: "not a damn thing"
Desventajas: "Weather delays are a typical part of travel. What's not typical are 5+ hour delays and sitting on the tarmac and watching your connection take off without you. First Class seats morphed into Economy center seats the next day, with nary a hotel room in sight. Thanks for nothing."
Desventajas: "The flight was very hot and uncomfortable!"
Ventajas: "Early arrival"
Desventajas: "No free snacks"
Desventajas: "This flight never happened it continued to get canceled and canceled!!"
Desventajas: "seats were very uncomfortable"
Desventajas: "We got on board, waited 20 minutes. Capt said it was a bad reverser, and we were waiting on paperwork for 15 minutes. Long story short, they make us leave the plane after 2.5 hours. Then we wait in the airport for another 2.5 hours. I missed my connection and spent 10 hours in Chicago."
Ventajas: "The flight attendant finally took care of it after I complained a couple of times."
Desventajas: "That you changed our seats, and, that there was no room in any of the overhead bins. So, the flight attendant told me that I needed to fight my way through the people coming toward me back up the aisle and check every overhead bin all the way back up to see if there was room for my one suitcase. Others had brought more than one bag up there. Finally they checked my one carry on bag. The ride was also really bumpy, worst that we've ever experienced. But that was due to weather conditions."
Ventajas: "The flight attendant was great! Pleasant, polite and professional!"
Desventajas: "The flight from ORD to ABE was on a plane with expired maintenance logs or inspections? We were delayed 2 hours in arriving for what seemed like a pilots lax in paperwork. But what does a customer expect from an airline who knows they that customer by the balls?"
Ventajas: "Rapidez del despegue"
Ventajas: "Bien la tripulación. El avión austero"
Desventajas: "Las indicaciones para subir al avion"
Desventajas: "They canceled my reservation but did not notify me in any way. I showed up to the airport with no flight. I will never fly this airline again."
Desventajas: "Se demoraron mucho!! Avisaron había 1 hora de demora y al final fueron 2, no dieron updates, ya en el avión aviation 10 min más por carga de combustible... Pésimo"
Ventajas: "Excelente servicio de los sobreecargos."
Desventajas: "Aceptar efectivo en las compras a bordo."
Desventajas: "Tuvo una demora de 3 horas sin notificar previamente"
Desventajas: "TENIA MI PASE DE ABORDAR Y EN EL PRIMER FILTRO ME REGRESARON A MOSTRADOR PARA UN PASE NUEVO MANUAL POR FALTA DE COMUNICACIÓN CON LA LINEA AÉREA NOS TRAJERON VUELTA Y VUELTA SIN DAR AVISO A LOS CLIENTES LO QUE OCURRÍA Y PERSONAL NO SUPO QUE HACER ENTRE 6 Y 7 PERSONAS , LO QUE DIFICULTO LAS COSAS"
Ventajas: "Seat space was so bad and nothing comfortable and the flight was delayed for more than two hours what a service experience is this? My first time flight in with this company and last"
Desventajas: "Service is so bad from the beginning to the end I have the worst experience ever with this company Viva Aerobus last time I flight with them"
Ventajas: "Salida Puntual"
Desventajas: "Bebidas gratuitas"
Ventajas: "Amables, confortable solo que sale muy noche y se retraso una hora siempre este vuelo"
Ventajas: "Horrible, había retraso en el vuelo y no avisaron hasta mucho después, me enteré del retraso x la aplicación pero no por el personal de la aerolínea, personal nefasto y cero amables"
Ventajas: "Horrible viajar x esta aerolínea, personal nefasto y poco calificado"
Ventajas: "Llegar media hora antes"
Desventajas: "Los servicios de renta de carro"
Ventajas: "Tripulación genial"
Desventajas: "Asientos algo incomodos"
Ventajas: "Tripulación genial"
Desventajas: "Los asientos no se pueden reclinar nada"
Ventajas: "Solo la tripulación, es muy amable"
Desventajas: "Asiento muy incómodo y sumamente corto, no dan comida, hay que pagarlo con tarjeta, no hay pantallas"
Ventajas: "El costo"
Desventajas: "Los asientos y el trato al pasajero"
Ventajas: "Abordaje y despegue a tiempo, amabilidad del personal del aeropuerto de Mérida"
Desventajas: "Comodidad de los asientos del avión, en esta ocasión fue un A320Neo fila 1"
Ventajas: "Nice Crew, Comfortable, new aircraft"
Desventajas: "They have all these rules about baggage and carry-on, but don't apply them. Take whatever you want."
Desventajas: "It was delayed by an hour"
Ventajas: "Everything was average. Nice new airplane though."
Desventajas: "They lost my bag on a single non stop flight. 60 minutes in baggage claim until someone showed up. They needed 24-72 hours to find it. No idea when they would get it to me. No compensation for the things I needed ok vacation while they look."
Ventajas: "Los Preciado y la puntualidad"
Desventajas: "La comida."
Ventajas: "La atención"
Desventajas: "Tuvimos un retraso de casi 4 hora"
Desventajas: "The crew to check in at the airport were not helpful at all. They charge me and my family to print our tickets for us. That’s ridiculous, and an extra $50 per bag. I will never fly with volaris again."
Ventajas: "Todo el personal fue muy amable."
Desventajas: "La comida sin duda"
Desventajas: "Se retraso mucho e iso que perdiera mi siguiente vuelo y tuve que esperar mucho tiempo para otro vuelo"
Ventajas: "Me cancelaron el vuelo a última hora cuando me cargaron el costo a mi tarjeta y ahora tengo retenido ese dinero sin justificación de la cancelación"
Desventajas: "No vuelvo a confiar en su pagina imagínense que en plena puerta me dicen que la reserva se canceló, solo espero la devolución de mi dinero"
Desventajas: "Tuvo 3 horas de retraso y el abordaje muy mal,las sobrecargos muy malencaradas"
Desventajas: "El personal de seguridad a veces es algo grosero. El aterrizaje del avión fue un poco brusco."
Ventajas: "La atención del personal"
Desventajas: "La indicación de asientos reclinables"
Desventajas: "Embarque caótico en Villahermosa. Pésima selección de comida de pago"
Ventajas: "No me gusto nada! Es una línea aérea de pésimo servicio, jamás había viajado con ellos pero si había escuchado malos comentarios del servicio. Llegue con tiempo justo para hacer check in (error mío) y su aplicación jamás abrió! Al final perdí el vuelo"
Desventajas: "Entiendo que son exigentes y puntuales (tienen toda la razón) pero para poder exigir hay que tener todo en orden y ni su pagina ni su aplicación funcionan. Como exiges? Es la pregunta"
Ventajas: "Se retrasó más de 4 horas, un muy mal servicio, atención nula, sin disculpa. Sin alimentos, me dijeron que mi vuelo estaba sujeto a cambios"
Desventajas: "Todo, la aerolínea es la peor"
Ventajas: "Nothing especially not arriving late and getting charged extra from Our driver for waiting for us even longer !"
Desventajas: "Horrible service, rude , dirty , too crowded, over priced ! I was charged for my luggage when I was told it was already included. And apparently they were over widget but the website said I was okay. I even called and tripped check since this was our first time flying with them. They told us to get there at least 3 hour before our flight and they didn’t start checking us in until 3:50 ! I felt rushed after because we didn’t have time to grab a coffee or eat. The workers are rude and disrespectful not helpful at all !"
Ventajas: "Estuve en asientos de emergencia y son cómodos."
Desventajas: "El personal es grosero. Sobre todo una señorita. Y se retrasó 1:30 el vuelo y la entrega de las maletas 1 hr. Y sin avisos"
Desventajas: "They canceled my flight"
Ventajas: "El precio"
Desventajas: "Se atraso 2 horas."
Ventajas: "Very helpful staff !!"
Desventajas: "Airline overselling tickets didn’t get a seat for me my wife had to travel alone and offered me a flight for the next day"
Ventajas: "Hubo orden a la hora de abordar"
Desventajas: "Los dos vuelos que tome hoy salieron demorados. En la documentación solo había una persona y fue muy lenta."
Ventajas: "Por favor mantener Los precious gracias"
Ventajas: "Agradable el trato del personal"
Desventajas: "Salimos tarde y perdí mi otro vuelo"
Ventajas: "Normal flight"
Ventajas: "The flight landed early."
Desventajas: "Landing at Cancun Airport wr deplaned and were left in a hallway behind a locked glass door. Safety concern ad we couldnt go back nor forward. Not a nice welcome to Cancun."
Desventajas: "Crew and personal at las very rude"
Ventajas: "There was a gluten free option for snacks! Thanks!"
Desventajas: "We were delayed and there was no apology given. We missed our next flight because of the delay. Bummer."
Ventajas: "Horrible service. Never again fly with them. Sold our seats while we were checking in three hours before our flight time. Then they checked in our under bags. At the end they sold me another ticket from someone else who didn't make it in time but the others traveling with me had to stay behind for 8 hours later for the next available flight."
Desventajas: "Did not like that in order for me to fly I had to pay extra for a reserved seats."
Desventajas: "No avisan y solo decían por operaciones"
Ventajas: "Buena tripulación"
Desventajas: "Incomodo, vuelo apretado"